The software is very customizable, user-friendly, and easy to navigate. The customer service is excellent, making it simple to find guidance whenever needed. The suite offers great flexibility through customization, an intuitive interface that reduces learning time, and robust support features that make managing contracts efficient and straightforward. Review collected by and hosted on G2.com.

Some fields do not currently auto-populate from the vendor record. For example, SOS should ideally auto-populate like DIR and insurance, which would reduce the need to upload the same information for each request and help eliminate redundancies.

Additionally, it would be helpful if Agiloft offered more training—perhaps I have not yet come across existing resources. While the customization capabilities are excellent, they can also be overwhelming. Cleanup or modifications can be challenging, as changes may unintentionally affect other fields or data. Review collected by and hosted on G2.com.

I appreciate the comprehensive view that Agiloft Contract Management Suite provides, enabling me to see all contracts at their various stages at a glance through its charts. This feature helps me tremendously in taking necessary actions promptly. Additionally, Agiloft's ability to track how long each contract has been pending for external review is invaluable; it notes the number of days each contract remains under review, aiding in efficiently managing contracts that are either still under review or have not been signed by both internal and external parties. Review collected by and hosted on G2.com.

I don't like the fact that when I switch an approver on a contract that is already routing for approval, the newly added approver does not receive an approval email notification, even after clicking on resend for approval. Review collected by and hosted on G2.com.

I enjoy many features of the system but what I like best would be that we can select various terms and conditions and the system will recognize what cluases need to go in the agreement based on the selection in the fields and populate a complex agreement that would otherwise take hours to create. Review collected by and hosted on G2.com.

My biggest pain point is that each agreement and corresponding amendment is its own record and while they can be linked as related agreements, there is no record that combines all terms and can give a quick overview of all current terms (for example if salary changed in the first amedment, PTO changed in the second amendment and schedule changed in the third amendment....I cannot pull up one record to see what all current terms are. I have to open each record to see what changed) Review collected by and hosted on G2.com.

I like that the platform can be tailored to match our workflows instead of forcing us to change how we work. The dashboards also make it easy to spot bottlenecks and keep leadership updated on contract status. Review collected by and hosted on G2.com.

Some of the customization options take extra time to fine-tune, and it would be helpful if more integrations were available out of the box. Despite that, the platform has been reliable once configured to our needs. Review collected by and hosted on G2.com.

I am a Contract Manager that uses Agiloft on a daily basis. Using Agiloft allows the company to keep all contracts in a centralized location. Not only a repository of signed contracts, but also a way to manage renewals, and track steps through the drafting and approval process. It's a great tool that allows replacement staff to pick up right where the last person left off. You know exactly who they were working with, the changes that were made throughout the negotiation process, approvals, notes as to why something happened, status of signatures, and so much more! Review collected by and hosted on G2.com.

As much as we'd like everything to run smoothly, sometimes information changes in the middle. Other companies also don't understand this process, so auto-generated emails get sent to Spam. I'd like to see a way to easily re-send via DocuSign without having to go through a cumbersome process. Review collected by and hosted on G2.com.

Ease of configuration. I was involved from the implementation of the product for our business; I worked closely with Eric Ha who demonstrated a deep understanding of the application. We have used the application for about 5 years, in that time we have need to use customer support on bugs or development requests, each time they have resolved my ask. Agiloft team may not always know the answer but they will find it out. We also integrate with DocuSign for the e-signature, for the most this is seamless flow of data. Our business use case does not take benefit of all the features possible, although our business users who use the system constantly through the day would like us to expand. Review collected by and hosted on G2.com.

As an IT administrator of the application my biggest pain point is the functions around the licence usage of the application. There is enough provided that I can manage, however it could be improved greatly by adding in some more data points and keep the data for a longer period for analysing usage. Review collected by and hosted on G2.com.

There isn't just one thing I love about Agiloft! Our implementer went above and beyond to understand our requirements and tailored the product to our needs. It's incredibly user-friendly and has made my team's work much easier and more efficient. They use the product throughout their day and really enjoy using it! We've been able to customize the platform to improve our data collection and reporting. The ability to create custom reports on our own is a huge benefit—no waiting around for someone else to build them. Integration with our customer information system allowed us to provide our Care team with scripting to ensure they capture critical information in their interactions with customers. Customer support is just a ticket away and their response time is quick. Review collected by and hosted on G2.com.

We truly have nothing negative to say about the Agiloft product. Our journey with Agiloft has been nothing but positive from the beginning, and that positive experience continues to this day! Review collected by and hosted on G2.com.

Agiloft is very user friendly and it is easy from an admin side to add clauses and make template changes. Our requestors find it easy to request an agreement and the template generation is very easy to use. We can run reports and searches on all fields. Agiloft is a major part of our work day and plays a vital role in our department. Review collected by and hosted on G2.com.

Each amendment only ties back to the original agreement and does not stack changes. For example, if you chane salary in the Second Amendment and then add a Third Amendment that changes PTO, the record for the Third Amendment will have terms from the original agreement it is linked to and then updates fields for that amendment. So the Salary will show from the original agreement and not what was updated in Second Amendment. Review collected by and hosted on G2.com.

The code free built allows for the admins to easily adjust and build new field or adjust rules and actions to meet the new needs of the organization. Also it has ease of implementation. Review collected by and hosted on G2.com.

When there are bugs that you come across where needs to get addressed deeply, the customer service and support teams and admin team are too slow to acknowledge it. Review collected by and hosted on G2.com.

It can be easily configured as per the company's requirements. Contracts are easily generated with the help of print templates. The system offers can be integrated with other external applications like Docusign, SignNow etc. Review collected by and hosted on G2.com.

Currently, any changes or developments are made directly on the live environment. A test/dummy environment should be made available to first test the changes/functionality on the dummy environment, and if the testing is successful, it can be copied to the live environment/production.

The UI needs to be improved. Review collected by and hosted on G2.com.