Agiloft's configurability with best-of-class tools is a core strength. The out-of-the-box integrations provide a great place to start, from SSO to translation APIs, to authoring tools, emailing, e-signing, and more. Review collected by and hosted on G2.com.

While the Agiloft community is a work in progress to leverage peer help and best practice sharing, central Agiloft support for bugs and feature dev remains objectively slow, often taking weeks to months to even get a Tier 2 escalation or dev to look at it, much less add it to the road-map or maintenance queue. In an atypical distributed, go-to-market, use case like ours, promptly responsive support and fast escalation is critical. Review collected by and hosted on G2.com.

I appreciate the comprehensive view that Agiloft Contract Management Suite provides, enabling me to see all contracts at their various stages at a glance through its charts. This feature helps me tremendously in taking necessary actions promptly. Additionally, Agiloft's ability to track how long each contract has been pending for external review is invaluable; it notes the number of days each contract remains under review, aiding in efficiently managing contracts that are either still under review or have not been signed by both internal and external parties. Review collected by and hosted on G2.com.

I don't like the fact that when I switch an approver on a contract that is already routing for approval, the newly added approver does not receive an approval email notification, even after clicking on resend for approval. Review collected by and hosted on G2.com.

I am only using Agiloft's Astra tool. The tool is very useful in implementing a playbook and using that to create efficient contract reviews. The boost functions add a variety of individualized review tools, and the one-click redline tool is the most useful AI-driven functionality for reviewing and redlining. Review collected by and hosted on G2.com.

There could be more documentation or guides around implementation and use. There are videos in Astra that help you understand the basics, but they only cover the basics despite there being a learning curve to learn the system and its functionalities. Review collected by and hosted on G2.com.

Vast features set and customization ability Review collected by and hosted on G2.com.

In-ability to re-name attachments. Limited options to export attachments in a logical way. Review collected by and hosted on G2.com.

It’s easy to use, both for end users and for administrative users. Review collected by and hosted on G2.com.

Building reports can be complex, especially when the required data is difficult to interpret. Review collected by and hosted on G2.com.

Training new users is fast & easy (10-15 minutes); very easy to make changes to our system without Agiloft help; customer support has been fantastic and cost effective the few times I've had to reach out; I use Agifoft more than any other system we have. We were up and running Agiloft with only a 3 month implemetation period. Much of that fast timeframe was because of the implementers knowledge about basic contract managment. Review collected by and hosted on G2.com.

Not enough time in my schedule to spend with system changes Review collected by and hosted on G2.com.

what is like most is that is easy to navigate Review collected by and hosted on G2.com.

I feel like it can look a little modern and cleaner--specifically the user views. Review collected by and hosted on G2.com.

I like organization and accessibility best. Review collected by and hosted on G2.com.

Sometimes the process isn't as seamless or intuitive as I want. Review collected by and hosted on G2.com.

The ability to customize your work flow to help increase efficiency Review collected by and hosted on G2.com.

My original issues with the system are directly connect to a young product and not internal support system. Since having the system for almost 10 years, Agiloft has address those issues and put proper personnel in those needed positions Review collected by and hosted on G2.com.

The platform is very powerful & flexible offering the ability to define the exact functionality you need Review collected by and hosted on G2.com.

There have been issues with regards to Agiloft's attitude towards Customer Service, including its approaches to managing implementation & licensing. While the platform is powerful this comes at a cost in terms of how easy the platform is to maintain. For a small, specialised, non-technical Team this has meant a steep learning curve in reaching some level of self-sufficiency in the day-to-day use of the system. The need for specialised support should be identified, planned & costed-in from the beginning. Review collected by and hosted on G2.com.