Consulting Services for Agentforce Marketing (formerly Salesforce Marketing Cloud)

GBCTeam Group OÜ is a Certified Salesforce Consulting Partner offering comprehensive services, including Salesforce CRM integration, training, and support for both local and international companies. With a team of certified professionals, GBCTeam delivers full-cycle implementations—from requirements gathering and needs analysis to deployment, integration, and user training—tailored to meet diverse business needs. Key Features and Functionality: - Industry Expertise: Specializes in sectors such as retail, energy and utilities, logistics, publishing, ad sales and media, telecommunications, leasing, and banking. - Field Service and Asset Management: Provides expertise in managing field services and assets, ensuring efficient operations. - Omnichannel Customer Service: Offers solutions for seamless customer service and support across multiple channels. - Comprehensive Implementation Services: Delivers end-to-end Salesforce CRM solutions, including consulting, configuration, customization, migration, and integration. - Training and Support: Provides training to enhance user adoption and ongoing support to ensure optimal use of Salesforce features. Primary Value and Solutions: GBCTeam Group OÜ enhances business efficiency by leveraging Salesforce CRM to automate and optimize processes across marketing, sales, customer service, and commerce. Their tailored solutions address specific business objectives, such as increasing sales productivity, reducing sales cycles, and creating comprehensive customer views. By offering customized and integrated Salesforce solutions, GBCTeam helps businesses achieve their goals and improve overall performance.

Gen25 is a challenge-driven business partner specializing in digital interactions, dedicated to enhancing customer relationships and operational efficiency through innovative cloud platforms like Salesforce and AWS. With over 15 years of experience and a team of more than 70 technology specialists, Gen25 has successfully delivered over 400 projects, helping businesses optimize their sales, service, and marketing processes. Key Features and Functionality: - Digital and Business Strategy Consulting: Gen25 offers strategic consulting services to help businesses navigate digital transformation and achieve sustainable growth. - Salesforce and AWS Platform Development and Implementation: As a certified Salesforce Summit Partner and AWS Select Partner, Gen25 specializes in developing and implementing customized cloud solutions tailored to specific business needs. - Customized CRM Solutions: Gen25 designs and deploys customer relationship management systems that enhance customer engagement and satisfaction. - Scalable Solutions for Business Growth: The company provides scalable cloud infrastructure designed for flexibility, enabling businesses to grow efficiently. - Data-Driven Insights: By integrating AI-driven insights and predictive analytics, Gen25 empowers organizations to make informed, data-backed decisions. Primary Value and Solutions: Gen25 addresses critical business challenges by unlocking potential through customized growth strategies, streamlining operations to enhance efficiency and profitability, cultivating lasting customer relationships with tailored engagement strategies, and ensuring businesses stay at the forefront of technological innovation. Their solutions have led to increased efficiency through automated workflows, improved customer satisfaction scores with tailored CRM solutions, and enabled scalable growth with flexible cloud infrastructure.

Gunpowder is a comprehensive technology consulting service offered by SEIDOR, a global firm with over 40 years of experience in driving innovation and digital transformation. With a team of more than 10,000 professionals operating across 45 countries, SEIDOR specializes in implementing scalable and transformative AI solutions tailored to various industries, including healthcare, manufacturing, retail, and the public sector. Their expertise encompasses a wide range of Salesforce Cloud solutions, such as Sales Cloud, Service Cloud, Health Cloud, Field Service, Marketing Cloud, Experience Cloud, Mulesoft and Heroku Integration, Tableau, Agentforce, Einstein Platform, and B2B Commerce. By leveraging these technologies, SEIDOR empowers organizations to enhance their competitiveness and achieve sustainable growth through strategic digitalization. Key Features and Functionality: - Global Expertise with Local Support: SEIDOR combines extensive international experience with localized support to deliver customized solutions that meet the unique needs of each client. - Comprehensive Salesforce Cloud Solutions: The service includes implementation and optimization of various Salesforce platforms, ensuring seamless integration and enhanced operational efficiency. - Industry-Specific Solutions: SEIDOR offers tailored services for sectors such as healthcare, manufacturing, retail, and the public sector, addressing industry-specific challenges and requirements. - Scalable AI Implementations: The company specializes in deploying AI solutions that are both scalable and transformative, enabling businesses to harness the power of artificial intelligence for improved decision-making and innovation. Primary Value and User Solutions: Gunpowder by SEIDOR provides organizations with the tools and expertise necessary to navigate the complexities of digital transformation. By offering a suite of Salesforce Cloud solutions and AI implementations, SEIDOR helps businesses streamline operations, enhance customer engagement, and drive growth. Their industry-specific approach ensures that each solution is aligned with the client's unique challenges, facilitating a more efficient and competitive business environment.

Hanseforce GmbH is a specialized consulting firm dedicated to guiding service-oriented businesses through digital transformation by leveraging Salesforce technologies. Established in 2014 and headquartered in Hamburg, Germany, Hanseforce emphasizes trust and client success, offering tailored solutions that bridge the gap between business objectives, personnel, and technology. Key Features and Functionality: - Comprehensive Digital Solutions: Hanseforce provides end-to-end digitalization and automation services across all critical business processes, with a strong focus on sectors such as Professional Services, Financial Services, Healthcare & Life Sciences, and Software & IT Services. - Salesforce Expertise: As a certified Salesforce Consulting Partner, Hanseforce offers specialized services in Sales Cloud, Service Cloud, Pardot, Community Cloud, and Analytics Cloud, ensuring clients receive expert guidance in implementing and optimizing these platforms. - Agile Collaboration: The company employs agile methodologies to ensure responsive and effective project execution, fostering a collaborative environment that adapts to client needs and promotes continuous improvement. Primary Value and Solutions Provided: Hanseforce GmbH addresses the challenges service-oriented businesses face in digital transformation by offering holistic solutions that integrate business goals, human resources, and technology. By systematically identifying and implementing individual potentials using the Salesforce platform, Hanseforce enables clients to achieve greater efficiency, scalability, and growth. Their commitment to quality and continuous development has earned them the TOP CONSULTANT award for eight consecutive years , underscoring their dedication to client success and excellence in consulting services.

Hasler Solutions is a Silver Salesforce Consulting Partner that specializes in the implementation and configuration of a wide array of Salesforce platforms. While we can configure a wide range of Salesforce platforms, we are proud to maintain a strong expertise in Sales Cloud, Service Cloud, Field Service Lightning and Salesforce CPQ. We have a skilled team of 11 Salesforce experts on staff, including a System Architect and Application Architect, with over 54 Salesforce certifications. We have 17 completed projects to date and a Customer Satisfaction Rating of 9.84 on the Salesforce Appexchange. We customize your Salesforce instance so you are armed you with the necessary tools to advance and modernize your business. Client success is our ultimate purpose and we are committed to the transformation and growth of all of our clients through the Salesforce platform. Salesforce Services: Consulting and Configuration: We connect you with the right Salesforce platforms and customize your instance to turn your vision into a reality. Data Deduplication: We eliminate all unnecessary data from your instance, allowing your team to be more efficient and cut costs. Salesforce Training: Our team helps you master critical skills for daily and long-term productivity. Data Migration: Gain peace of mind and know your system is appropriately migrated. Ongoing Technical Support: We optimize your day to day account operations with continuous support as you expand.

Horizontal Digital is a digital consultancy specializing in creating connected customer experiences by integrating strategy, design, technology, and data. With over 650 cross-cloud Salesforce certifications, their team delivers tailored solutions to Fortune 500 companies across industries such as healthcare, financial services, consumer business services, and retail. Their expertise spans various Salesforce products, including Marketing Cloud, Data Cloud, Agentforce, Health Cloud, Sales Cloud, Einstein AI, Service Cloud, Mulesoft, and Experience Cloud. As a certified Minority Business Enterprise, Horizontal Digital emphasizes diversity and community engagement, operating globally with offices in the United States, India, the United Kingdom, the United Arab Emirates, and Malaysia. Key Features and Functionality: - Comprehensive Salesforce Solutions: Expertise in implementing and optimizing Salesforce products such as Marketing Cloud, Data Cloud, Agentforce, Health Cloud, Sales Cloud, Einstein AI, Service Cloud, Mulesoft, and Experience Cloud. - Cross-Cloud Certifications: A team with over 650 cross-cloud Salesforce certifications, ensuring deep knowledge and proficiency across the Salesforce ecosystem. - Industry Specialization: Tailored solutions for sectors including healthcare, financial services, consumer business services, and retail, addressing unique industry challenges. - Global Presence: Offices in the United States, India, the United Kingdom, the United Arab Emirates, and Malaysia, providing localized support and insights. - Diversity and Community Engagement: As a certified Minority Business Enterprise, a commitment to fostering diversity and actively engaging with local communities. Primary Value and User Solutions: Horizontal Digital empowers organizations to maximize their Salesforce investments by delivering connected digital experiences that are seamless and anticipatory. By integrating strategy, design, technology, and data, they help clients unlock customer insights, enhance engagement, and drive growth. Their industry-specific expertise ensures that solutions are tailored to meet unique business needs, while their global presence provides localized support. As a certified Minority Business Enterprise, Horizontal Digital also brings a commitment to diversity and community engagement, aligning with clients' values and contributing to broader societal impact.

Hyphen8 is a dedicated Salesforce consultancy established in 2012, specializing in delivering comprehensive CRM solutions exclusively for nonprofit organizations. With a team of certified professionals, Hyphen8 focuses on designing, implementing, and supporting Salesforce systems tailored to the unique needs of nonprofits, including grant management, fundraising, membership, and program operations. Their mission is to empower charitable organizations to enhance collaboration, reduce costs, increase efficiency, and amplify their impact through user-centered design and best practices. Key Features and Functionality: - User-Led Design: Hyphen8 emphasizes creating accessible and intuitive services that provide optimal experiences and outcomes for all users. - Implementation: They develop robust Salesforce solutions that improve organizational collaboration, streamline processes, and drive efficiency. - Support: Their 'evolve' support service offers flexible access to experts, acting as an extension of the client's team to ensure continuous improvement and user adoption. - Solution Accelerators: Hyphen8 builds free components based on customer feedback, complementing native Salesforce functionality and expediting project timelines. Primary Value and Solutions Provided: Hyphen8 addresses the specific challenges faced by nonprofits in managing complex stakeholder relationships and operational processes. By offering tailored Salesforce solutions, they enable organizations to: - Enhance collaboration among teams and stakeholders. - Reduce operational costs through streamlined processes. - Increase efficiency and save time with automated workflows. - Amplify their impact by leveraging data-driven insights and improved user experiences. Additionally, Hyphen8 is committed to social responsibility, dedicating 8% of their profits and time to support charities in need, reflecting their deep-rooted mission to make a positive difference in the nonprofit sector.

i2MAX is the largest independent Salesforce Platinum Partner in Korea, offering over 12 years of expertise in cloud solutions and consulting services. With a team of highly experienced consultants, i2MAX has successfully completed more than 200 projects for over 170 domestic and international clients. Their comprehensive services include customized consulting, training, and managed services, all aimed at transforming businesses from product-focused to customer-centric by leveraging the Salesforce platform. Key Features and Functionality: - Salesforce Platform-Based Enterprise Solutions: i2MAX provides tailored solutions built on the Salesforce platform to meet the unique needs of each client. - Utilization Evaluation Services: They offer services to assess and enhance the effectiveness of existing Salesforce implementations, ensuring clients maximize their investment. - Customized Training Programs: i2MAX delivers personalized training to empower clients' teams, facilitating efficient use of Salesforce tools and features. - Predeveloped Salesforce Support Solutions: Their offerings include data masking solutions like i2Mask and localization tools such as i2Notiforce and Kakao Consult Chatter, catering to specific market requirements. Primary Value and Solutions Provided: i2MAX specializes in transforming businesses by integrating advanced cloud solutions and analytics through the Salesforce platform. Their services address the challenges of digital transformation, enabling companies to shift from product-centric to customer-focused operations. By offering comprehensive consulting, training, and support, i2MAX ensures clients can effectively implement and utilize Salesforce solutions, leading to enhanced customer experiences and improved business performance.

IBS Technology GmbH is a distinguished Gold Partner within the Salesforce ecosystem, specializing in delivering advanced technological solutions tailored for the manufacturing and construction industries. Established in 2010 and headquartered in Frankfurt am Main, Germany, the company focuses on integrating artificial intelligence and process optimization to drive digital transformation for its clients. Key Features and Functionality: - Salesforce Implementation and Development: IBS Technology offers comprehensive services in implementing and developing Salesforce solutions, ensuring seamless integration into existing business processes to enhance efficiency and productivity. - Artificial Intelligence Integration: The company specializes in embedding AI technologies into business operations, enabling automation of manual tasks and providing data-driven insights to inform strategic decisions. - Industry-Specific Solutions: With a deep understanding of the manufacturing and construction sectors, IBS Technology develops customized solutions that address the unique challenges and requirements of these industries. - Change Management Services: Recognizing the complexities of digital transformation, IBS Technology provides change management support to help organizations adapt to new technologies and processes effectively. Primary Value and User Solutions: IBS Technology empowers businesses in the manufacturing and construction industries to navigate the complexities of digital transformation by offering tailored Salesforce and AI solutions. By automating manual tasks and optimizing processes, the company enables clients to focus on strategic initiatives, thereby enhancing overall efficiency and competitiveness. Their human-centric approach ensures that technology serves as an enabler for innovation, fostering environments where people and technology collaborate to redefine industry standards.

iCom Cloud, now operating as iCom by KPMG, is a consulting and integration firm specializing in customer relationship management (CRM and digital transformation. Established in 2012, the company has successfully completed over 200 Salesforce projects, including numerous multi-cloud transformation programs. With a team of over 100 certified experts, iCom Cloud offers comprehensive support throughout the CRM journey—from strategy and blueprint development to solution integration and change management. Their robust and agile Accelerated Transformation Approach (iATA ensures efficient project execution, enhancing clients' commercial efficiency through improved customer relationship management. Key Features and Functionality: - Comprehensive CRM Services: iCom Cloud provides end-to-end CRM solutions, encompassing strategy formulation, functional definition, integration, and change management. - Multi-Cloud Expertise: The company has extensive experience across various Salesforce clouds, including Sales, Service, Field Service, Marketing, Pardot, Community, and Wave. - Agile Methodology: Utilizing the iATA methodology, iCom Cloud ensures rapid and effective project delivery, adapting swiftly to client needs. - Certified Professionals: With over 100 certified experts, the team possesses deep knowledge and skills in Salesforce technologies. Primary Value and Solutions Provided: iCom Cloud addresses the critical need for businesses to enhance their customer relationship management and digital capabilities. By offering tailored CRM strategies and integrations, they help organizations improve commercial efficiency, streamline operations, and foster better customer engagement. Their agile approach and multi-cloud expertise enable clients to navigate complex digital transformations effectively, ensuring sustainable growth and competitive advantage.