--- title: Aeropay Reviews meta\_title: 'Aeropay Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 20 reviews by the users' company size, role or industry to find out how Aeropay works for a business like yours. aggregate\_rating: rating\_value: 4.1 review\_count: 20 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Payment url: https://www.g2.com/categories/payment --- ### Aeropay Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users praise the **excellent customer support** from Aeropay, highlighting responsiveness and friendliness throughout their experience. [(2 mentions)](https://www.g2.com/products/aeropay/reviews?filters%5Bsentiment_snippet%5D=1841968&qs=pros-and-cons#reviews) Users appreciate the **ease of use** of Aeropay, praising its reliability and modern user experience. [(2 mentions)](https://www.g2.com/products/aeropay/reviews?filters%5Bsentiment_snippet%5D=1841887&qs=pros-and-cons#reviews) Users love the **easy payment options** over the phone, enhancing convenience and user experience. [(2 mentions)](https://www.g2.com/products/aeropay/reviews?filters%5Bsentiment_snippet%5D=1842078&qs=pros-and-cons#reviews) Users find Aeropay to be extremely **convenient** , making transactions seamless and hassle-free for those who use it. [(1 mentions)](https://www.g2.com/products/aeropay/reviews?filters%5Bsentiment_snippet%5D=2009784&qs=pros-and-cons#reviews) Users commend the **exceptional customer satisfaction** with Aeropay, highlighting its reliability and responsive support team. [(1 mentions)](https://www.g2.com/products/aeropay/reviews?filters%5Bsentiment_snippet%5D=1842045&qs=pros-and-cons#reviews) Users find the **difficult setup** of Aeropay frustrating, with challenges at the POS and disputed charges affecting usability. [(2 mentions)](https://www.g2.com/products/aeropay/reviews?filters%5Bsentiment_snippet%5D=2009782&qs=pros-and-cons#reviews) Users are frustrated with **poor customer support** , experiencing delays and a lack of help during issues. [(2 mentions)](https://www.g2.com/products/aeropay/reviews?filters%5Bsentiment_snippet%5D=1842060&qs=pros-and-cons#reviews) Users express frustration over Aeropay's **access limitations** , including its lack of international support and competitiveness. [(1 mentions)](https://www.g2.com/products/aeropay/reviews?filters%5Bsentiment_snippet%5D=2336848&qs=pros-and-cons#reviews) Users often face **account management issues** due to clients struggling to recall their banking login information. [(1 mentions)](https://www.g2.com/products/aeropay/reviews?filters%5Bsentiment_snippet%5D=1841940&qs=pros-and-cons#reviews) Users are disappointed with Aeropay's **company size limitations** , finding it lacking in international and competitive offerings. [(1 mentions)](https://www.g2.com/products/aeropay/reviews?filters%5Bsentiment_snippet%5D=2336774&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Aeropay ##### 1. Customer Support Users praise the **excellent customer support** from Aeropay, highlighting responsiveness and friendliness throughout their experience. [ See 2 mentions ](https://www.g2.com/products/aeropay/reviews?filters%5Bsentiment_snippet%5D=1841968&qs=pros-and-cons#reviews) See Related User Reviews ![Morgan E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Morgan E.") ME Morgan E. Mid-Market (51-1000 emp.) 5.0/5 "a game changer!" What do you like about Aeropay? Ease of use, really excellent support and setups, our customers love it too BD Barry D. Small-Business (50 or fewer emp.) 5.0/5 "We integrated with Areopay for inbound customer deposits and customer withdrawals" What do you like about Aeropay? All of the staff at Aeropay have been super responsive and friendly. The whole team at Dabble has noted how easy Aeropay has been through the whole on ##### 2. Ease of Use Users appreciate the **ease of use** of Aeropay, praising its reliability and modern user experience. [ See 2 mentions ](https://www.g2.com/products/aeropay/reviews?filters%5Bsentiment_snippet%5D=1841887&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Rootd in the 510 Review" What do you like about Aeropay? Service is great, easy to use, always reliable ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Solid service. Reliable performance" What do you like about Aeropay? The software does what it is intended to do. The user experience is modern and easy to use. ##### 3. Easy Payments Users love the **easy payment options** over the phone, enhancing convenience and user experience. [ See 2 mentions ](https://www.g2.com/products/aeropay/reviews?filters%5Bsentiment_snippet%5D=1842078&qs=pros-and-cons#reviews) See Related User Reviews AG Alex G. 0.5/5 "Overpromised, Underperformed, Poor Support" What do you like about Aeropay? It's fine for payments ![Juan G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Juan G.") JG Juan G. Small-Business (50 or fewer emp.) 5.0/5 "Straight to the point, very convenient." What do you like about Aeropay? The ease of being able to pay over the phone is amazing. We do get some customers who have used the platform before call in and say they are receiving ##### 4. Convenience Users find Aeropay to be extremely **convenient** , making transactions seamless and hassle-free for those who use it. [ See 1 mentions ](https://www.g2.com/products/aeropay/reviews?filters%5Bsentiment_snippet%5D=2009784&qs=pros-and-cons#reviews) See Related User Reviews ![Brian N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brian N.") BN Brian N. Small-Business (50 or fewer emp.) 3.0/5 "Works for some well but is difficult for many and seems like banks shut it down" What do you like about Aeropay? It is really conveinent for the people that it works for. ##### 5. Customer Satisfaction Users commend the **exceptional customer satisfaction** with Aeropay, highlighting its reliability and responsive support team. [ See 1 mentions ](https://www.g2.com/products/aeropay/reviews?filters%5Bsentiment_snippet%5D=1842045&qs=pros-and-cons#reviews) See Related User Reviews BD Barry D. Small-Business (50 or fewer emp.) 5.0/5 "We integrated with Areopay for inbound customer deposits and customer withdrawals" What do you like about Aeropay? All of the staff at Aeropay have been super responsive and friendly. The whole team at Dabble has noted how easy Aeropay has been through the whole on ### 5 Cons or Disadvantages of Aeropay ##### 1. Difficult Setup Users find the **difficult setup** of Aeropay frustrating, with challenges at the POS and disputed charges affecting usability. [ See 2 mentions ](https://www.g2.com/products/aeropay/reviews?filters%5Bsentiment_snippet%5D=2009782&qs=pros-and-cons#reviews) See Related User Reviews AG Alex G. 0.5/5 "Overpromised, Underperformed, Poor Support" What do you dislike about Aeropay? {"I thought Aeropay would be cheaper, but it's not good.","The setup process was difficult, and the team wasn't helpful.","I was overpromised and over ![Brian N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brian N.") BN Brian N. Small-Business (50 or fewer emp.) 3.0/5 "Works for some well but is difficult for many and seems like banks shut it down" What do you dislike about Aeropay? Difficult for many to set up in store at the POS. Also seems like there are some disputed charges even with it being ACH. ##### 2. Poor Customer Support Users are frustrated with **poor customer support** , experiencing delays and a lack of help during issues. [ See 2 mentions ](https://www.g2.com/products/aeropay/reviews?filters%5Bsentiment_snippet%5D=1842060&qs=pros-and-cons#reviews) See Related User Reviews AG Alex G. 0.5/5 "Overpromised, Underperformed, Poor Support" What do you dislike about Aeropay? {"I thought Aeropay would be cheaper, but it's not good.","The setup process was difficult, and the team wasn't helpful.","I was overpromised and over ![William A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "William A.") WA William A. Small-Business (50 or fewer emp.) 2.5/5 "Aeropay review" What do you dislike about Aeropay? No phone customer help when we are having issues. Takes days to get an email back. ##### 3. Access Limitations Users express frustration over Aeropay's **access limitations** , including its lack of international support and competitiveness. [ See 1 mentions ](https://www.g2.com/products/aeropay/reviews?filters%5Bsentiment_snippet%5D=2336848&qs=pros-and-cons#reviews) See Related User Reviews AG Alex G. 0.5/5 "Overpromised, Underperformed, Poor Support" What do you dislike about Aeropay? {"I thought Aeropay would be cheaper, but it's not good.","The setup process was difficult, and the team wasn't helpful.","I was overpromised and over ##### 4. Account Management Issues Users often face **account management issues** due to clients struggling to recall their banking login information. [ See 1 mentions ](https://www.g2.com/products/aeropay/reviews?filters%5Bsentiment_snippet%5D=1841940&qs=pros-and-cons#reviews) See Related User Reviews ![Morgan E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Morgan E.") ME Morgan E. Mid-Market (51-1000 emp.) 5.0/5 "a game changer!" What do you dislike about Aeropay? clients can never remember their banking login info ##### 5. Company Size Limitations Users are disappointed with Aeropay's **company size limitations** , finding it lacking in international and competitive offerings. [ See 1 mentions ](https://www.g2.com/products/aeropay/reviews?filters%5Bsentiment_snippet%5D=2336774&qs=pros-and-cons#reviews) See Related User Reviews AG Alex G. 0.5/5 "Overpromised, Underperformed, Poor Support" What do you dislike about Aeropay? {"I thought Aeropay would be cheaper, but it's not good.","The setup process was difficult, and the team wasn't helpful.","I was overpromised and over ![Collin B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Collin B.") CB Collin B. Head of Compliance operations Mid-Market (51-1000 emp.) 7/28/2026 "Aeropay Makes ACH Payments Simple and Transparent" 4/5 What do you like best about Aeropay? I enjoy their interface, it makes making payments with aeropay very simple. I always understand what the fees are for, and it just makes the ACH process easier. I also enjoy how many banks they partner with. This makes things a lot better for a wide range of users Review collected by and hosted on G2.com. What do you dislike about Aeropay? I don’t really have any dislikes with aeropay, more so with the ACH process in general. Not having automatic payments makes things difficult as a merchant, but we understand they are working to improve this with RFP / RTP initiatives. Review collected by and hosted on G2.com. What problems is Aeropay solving and how is that benefiting you? Automatic payments. This will be huge in combating poor return rates Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Prince J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Prince J.") PJ Prince J. Founder Small-Business (50 or fewer emp.) 7/23/2026 "Seamless Payments with Exceptional Support" 5/5 What do you like best about Aeropay? I love Aeropay's pricing because it fits well for an early-stage company like ours. Their support team is just incredible, and I can't say enough good things about them. The product is world-class and works really well. The company is very supportive, helpful, and always innovating by building new products, which I really appreciate. Review collected by and hosted on G2.com. What do you dislike about Aeropay? I think it would be great if Aeropay also offered other ways to transact like credit cards or debit cards. We would appreciate business account bank connections as well. Review collected by and hosted on G2.com. What problems is Aeropay solving and how is that benefiting you? I find Aeropay solves the hassle of connecting bank accounts, making payments, or transferring funds easy for our clients. Their pricing suits our early-stage company, and their support is incredible. The product performs exceptionally well. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User Small-Business (50 or fewer emp.) 7/21/2026 "Reliable Payments but Needs Better Dashboards" 4.5/5 What do you like best about Aeropay? I really appreciate the Aeropay support team; the real-life human support is great. Even though there have been occasional issues with speed, the support team is very easy to work with, and I understand the thoroughness required in investigations. It's been very reliable; the service is exceptionally solid. Review collected by and hosted on G2.com. What do you dislike about Aeropay? Their internal dashboards for payments are pretty bad. We don't really use it that much, but during development, it would have been nice to have more insight into what's going on. Also, their documentation requires you to be logged in, which makes it hard for AI bots to access it. I wouldn't mind if that could be changed. The initial setup was moderately difficult, and the verification certification process could have been handled a little better, though a lot of the difficulty was due to our own internal issues. Review collected by and hosted on G2.com. What problems is Aeropay solving and how is that benefiting you? I find Aeropay makes it easy to interact with our users' bank accounts, which has been very positive. Though sometimes slow, their support has been really great. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Gambling & Casinos](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Gambling & Casinos") EG Verified User in Gambling & Casinos Mid-Market (51-1000 emp.) 3/25/2026 "Instant Fund Transfers with Top-Notch Support" 4.5/5 What do you like best about Aeropay? We at Dabble Sports use Aeropay to power our igaming payouts platform, and we appreciate that it allows users to securely and quickly sync their bank accounts and receive funds instantly - our customers also love it! We have enjoyed working with Aeropay's team, their forward thinking solutions, and their willingness to collaborate effectively. They are very responsive whenever we reach out with issues, and their support team is integrated with our support team to ensure customers have a great experience. The initial setup of their payouts solution was seamless, and when any queries or concerns popped up, the Aeropay team was very helpful resolving them. Review collected by and hosted on G2.com. What do you dislike about Aeropay? They currently only support the US -\> extension into other markets would be powerful! Review collected by and hosted on G2.com. What problems is Aeropay solving and how is that benefiting you? We at Dabble Spoorts use Aeropay to allow customers to sync their bank accounts for instant igaming payouts, eliminating long wait times for ACH transfers. It also validates bank account ownership, preventing third-party abuse. Review collected by and hosted on G2.com. Show More 3/26/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User Mid-Market (51-1000 emp.) 7/28/2026 "Fast and Reliable, But Setup Can Be Challenging" 4.5/5 What do you like best about Aeropay? I use Aeropay as our processor for US payouts and find the secure and fast payment process ideal for our traders. I especially appreciate the speed, as traders have been very vocal on social media about how quickly RTP works. It's also been remarkably stable with no issues. Review collected by and hosted on G2.com. What do you dislike about Aeropay? The setup was difficult, and we initially set up with the V1 API, which means we now have to migrate to V2. Although the Aeropay API itself was fairly straightforward, there was a lot of work needed on our internal systems to automate the finance processes, which made it harder. Review collected by and hosted on G2.com. What problems is Aeropay solving and how is that benefiting you? Aeropay provides a secure and fast payment process for payouts, and its rapid processing speed has positively impacted our traders. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User Mid-Market (51-1000 emp.) 7/22/2026 "Solid ACH Processing with Excellent Support but Needs Engineering Improvements" 3/5 What do you like best about Aeropay? I really appreciate Aeropay's support team. They have a really great team who works with us on everything we need. I also appreciate their business and partnership, especially with everything that we need them to build and work on. Review collected by and hosted on G2.com. What do you dislike about Aeropay? I think what could be improved is some of their capabilities around engineering. There are sometimes when we pointed out engineering issues to them, whereas I'd love for them to actually bring us a product that works to the best of our needs. It feels more like a retroactive approach sometimes where we bring them issues we're experiencing through our platform. Review collected by and hosted on G2.com. What problems is Aeropay solving and how is that benefiting you? We use Aeropay to solve the problem of depositing and withdrawing via ACH rails in the Play Market US app. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Joel M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joel M.") JM Joel M. Co-Founder Small-Business (50 or fewer emp.) 3/25/2026 "Exceptional Support and Easy Integration with Aeropay" 4.5/5 What do you like best about Aeropay? I really like Aeropay's fantastic customer support. Their team is really involved and attentive in our Slack thread and always responds quickly. This involvement helps us with everything that arises. The initial setup was pretty easy because they were really helpful during the integration and setup. Review collected by and hosted on G2.com. What do you dislike about Aeropay? Nothing Review collected by and hosted on G2.com. What problems is Aeropay solving and how is that benefiting you? I use Aeropay for customer deposits on my fantasy sports site. It handles direct and ACH deposits for users wanting to pay with their bank accounts. Their quick response to issues, especially when users face deposit problems, is a huge solve. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller AG Alex G. 10/10/2025 "Overpromised, Underperformed, Poor Support" 0.5/5 What do you like best about Aeropay? It's fine for payments Review collected by and hosted on G2.com. What do you dislike about Aeropay? {"I thought Aeropay would be cheaper, but it's not good.","The setup process was difficult, and the team wasn't helpful.","I was overpromised and oversold.","Aeropay is not international and has limitations.","It's not a comprehensive offering.","I wouldn't buy it again.","There should be more offering that's competitive with companies like Plaid."} Review collected by and hosted on G2.com. What problems is Aeropay solving and how is that benefiting you? I find Aeropay suitable for payments but it's not comprehensive or international, which limits its usefulness. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic BD Barry D. Head of Finance Small-Business (50 or fewer emp.) 10/17/2024 "We integrated with Areopay for inbound customer deposits and customer withdrawals" 5/5 What do you like best about Aeropay? All of the staff at Aeropay have been super responsive and friendly. The whole team at Dabble has noted how easy Aeropay has been through the whole onboarding and integration phase. The product itself has been very reliable and recieved extremely positively by customers as well as filled an administrative burdon for us from a resourcing stand point. Review collected by and hosted on G2.com. What do you dislike about Aeropay? The reporting is still in its early days and is some what limited. However any special reporting I have needed the team have prepared for me right away on an Ad Hoc basis. Review collected by and hosted on G2.com. What problems is Aeropay solving and how is that benefiting you? They have offered on the inbound payment front an alternative to card payments. We were previously just using Visa & Mastercard but now can offer more options. The real value has been in the withdrawal product where we were previously using an ACH generated manual solution which was not only time consuming but slow to process. Being able to offer instant pay outs is a game changer for our customers Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Ellie A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ellie A.") EA Ellie A. Community Support Specialist Small-Business (50 or fewer emp.) 10/17/2024 "I do not like having to input phone number and amount" 2/5 What do you like best about Aeropay? It is Easy to use as fr as inputting data. Not complicated for my drivers to easily use. I love that an email is sent when Pending. Review collected by and hosted on G2.com. What do you dislike about Aeropay? That it is not automatic, not sinked with Onfleet. Also that Drivers ( each user) is not captured so I do not know whos tips are whose. I also do not like that there is only a customer service email. I doubt any of my customers bother to email if they are having troble, they probalby just use another payment method. A phone number to call would be good. Review collected by and hosted on G2.com. What problems is Aeropay solving and how is that benefiting you? Customers that do use it like it so it solves our problems of having to carry around alot of cash. Review collected by and hosted on G2.com. Show More Response from Klaudia of Aeropay [Editedit](https://www.g2.com/survey_responses/aeropay-review-10384047/official_response/edit) Hello thank you for your feedback. Our team is happy to help you build a seamless integration that resolves the issues you’re experiencing with Onfleet. Please reach out to our customer success team, we would be happy to help with this! 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