It's been two months since this profile received a new review

Aeropay Reviews & Product Details

Aeropay is a financial technology solution that facilitates seamless bank-to-bank (ACH) transfers, enabling users to move money efficiently and securely. This innovative platform is tailored for businesses seeking to accept compliant, cashless, and contactless payments, thereby enhancing the overall customer experience. By leveraging the power of mobile devices, Aeropay empowers users to leave behind traditional cash and card payments, promoting a safer and more convenient method of transaction. Aeropay serves a diverse range of industries, including retail, hospitality, and e-commerce. The platform is particularly beneficial for merchants looking to modernize their payment systems and cater to customers who value speed and efficiency. With the increasing demand for contactless payment options, Aeropay offers a solution that aligns with contemporary consumer preferences, helping businesses stay competitive in a rapidly evolving marketplace. One of the key features of Aeropay is its ability to facilitate quick and secure transactions directly from a user's bank account to a merchant's account. This not only reduces the reliance on physical cash and cards but also minimizes transaction fees typically associated with credit card processing. Additionally, the platform ensures compliance with financial regulations, providing peace of mind for both businesses and customers. The ease of use and straightforward setup process further enhance its appeal, making it accessible for companies looking to adopt a more modern payment solution. Aeropay also stands out with its commitment to customer safety and convenience. Users can enjoy a streamlined checkout experience without handling cash or cards. This contactless approach not only reduces the risk of fraud but also aligns with health and safety guidelines, making it an ideal choice in today's environment. Aeropay's robust security measures protect sensitive financial information, enabling users to transact with confidence. Aeropay revolutionizes the way money is transferred and payments are made. By focusing on bank-to-bank transfers, compliance, and user-friendly experiences, Aeropay offers businesses a powerful tool to enhance payment processes while catering to their customers' evolving needs.

Product Website

Seller

Aeropay

Discussions

Aeropay Community

Languages Supported

English

Overview by

Jason Mapou

Pricing

Pricing provided by Aeropay.

Tier 1

499 Transactions

View More Pricing Information

Aeropay Media

Selecting your linked account.

Connecting your bank accounts.

Official Downloads

(1)

edit

G2 reviews are authentic and verified.

Here's how.

Alex G.

10/10/2025

"Overpromised, Underperformed, Poor Support"

0.5/5

What do you like best about Aeropay?

It's fine for payments Review collected by and hosted on G2.com.

What do you dislike about Aeropay?

{"I thought Aeropay would be cheaper, but it's not good.","The setup process was difficult, and the team wasn't helpful.","I was overpromised and oversold.","Aeropay is not international and has limitations.","It's not a comprehensive offering.","I wouldn't buy it again.","There should be more offering that's competitive with companies like Plaid."} Review collected by and hosted on G2.com.

Barry D.

Head of Finance

Small-Business (50 or fewer emp.)

10/17/2024

"We integrated with Areopay for inbound customer deposits and customer withdrawals"

5/5

What do you like best about Aeropay?

All of the staff at Aeropay have been super responsive and friendly. The whole team at Dabble has noted how easy Aeropay has been through the whole onboarding and integration phase. The product itself has been very reliable and recieved extremely positively by customers as well as filled an administrative burdon for us from a resourcing stand point. Review collected by and hosted on G2.com.

What do you dislike about Aeropay?

The reporting is still in its early days and is some what limited. However any special reporting I have needed the team have prepared for me right away on an Ad Hoc basis. Review collected by and hosted on G2.com.

What problems is Aeropay solving and how is that benefiting you?

They have offered on the inbound payment front an alternative to card payments. We were previously just using Visa & Mastercard but now can offer more options. The real value has been in the withdrawal product where we were previously using an ACH generated manual solution which was not only time consuming but slow to process. Being able to offer instant pay outs is a game changer for our customers Review collected by and hosted on G2.com.

Ellie A.

Community Support Specialist

Small-Business (50 or fewer emp.)

10/17/2024

"I do not like having to input phone number and amount"

2/5

What do you like best about Aeropay?

It is Easy to use as fr as inputting data. Not complicated for my drivers to easily use. I love that an email is sent when Pending. Review collected by and hosted on G2.com.

What do you dislike about Aeropay?

That it is not automatic, not sinked with Onfleet. Also that Drivers ( each user) is not captured so I do not know whos tips are whose. I also do not like that there is only a customer service email. I doubt any of my customers bother to email if they are having troble, they probalby just use another payment method. A phone number to call would be good. Review collected by and hosted on G2.com.

Response from Klaudia of Aeropay

edit

Hello thank you for your feedback. Our team is happy to help you build a seamless integration that resolves the issues you’re experiencing with Onfleet. Please reach out to our customer success team, we would be happy to help with this!

Jack R.

Administrator

Small-Business (50 or fewer emp.)

1/16/2025

"Aeropay brings ideas to life"

5/5

What do you like best about Aeropay?

The team at Aropay helped us navigate the intricacies of being a startup in a burgeoning industry rife with regulations allowing us to bring outside of the box thinking and concepts into reality. Review collected by and hosted on G2.com.

What do you dislike about Aeropay?

We had some pushback from less tech-savvy clientele but in the end, everyone was able to figure it out. Review collected by and hosted on G2.com.

Juan G.

Manager

Small-Business (50 or fewer emp.)

1/14/2025

"Straight to the point, very convenient."

5/5

What do you like best about Aeropay?

The ease of being able to pay over the phone is amazing. We do get some customers who have used the platform before call in and say they are receiving errors, this however is rare. Review collected by and hosted on G2.com.

What do you dislike about Aeropay?

Can't say I dislike anything about the platform. Review collected by and hosted on G2.com.

William A.

Owner

Small-Business (50 or fewer emp.)

2/26/2025

"Aeropay review"

2.5/5

What do you like best about Aeropay?

Next day payouts. Only option for delivery. Review collected by and hosted on G2.com.

What do you dislike about Aeropay?

No phone customer help when we are having issues. Takes days to get an email back. Review collected by and hosted on G2.com.

Brian N.

General Manager

Small-Business (50 or fewer emp.)

1/14/2025

"Works for some well but is difficult for many and seems like banks shut it down"

3/5

What do you like best about Aeropay?

It is really conveinent for the people that it works for. Review collected by and hosted on G2.com.

What do you dislike about Aeropay?

Difficult for many to set up in store at the POS. Also seems like there are some disputed charges even with it being ACH. Review collected by and hosted on G2.com.

Verified User in Alternative Medicine

Small-Business (50 or fewer emp.)

12/12/2024

"Solid service. Reliable performance"

4/5

What do you like best about Aeropay?

The software does what it is intended to do. The user experience is modern and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Aeropay?

I find the terminology takes some getting used to. Wish I could see the status of a manual sent link. Review collected by and hosted on G2.com.

Taylor A.

Cannabis advisor

Small-Business (50 or fewer emp.)

1/16/2025

"Seamless pay"

5/5

What do you like best about Aeropay?

There are no fees, it's fast and efficient. Review collected by and hosted on G2.com.

What do you dislike about Aeropay?

Nothing that I can think of! It has worked great! Review collected by and hosted on G2.com.

Verified User in Sports

Mid-Market (51-1000 emp.)

9/10/2024

"Solid product, outstanding developer support"

4/5

What do you like best about Aeropay?

The responsiveness by their support team - especially across timezones - is second to none. Patrice Power in particular went above and beyond in this regard. Review collected by and hosted on G2.com.

What do you dislike about Aeropay?

The API falls short of RESTful conventions in several areas, and the documentation has been found on occasion to be incomplete and stale. Review collected by and hosted on G2.com.

Response from Klaudia of Aeropay

edit

Thank you for sharing your feedback. We're committed to keeping our documentation up to date and we’ve escalated your review to our Solutions Engineer Team for immediate attention. We greatly appreciate your business!