# Aeropay Reviews **Vendor:** Aeropay **Category:** [Payment Processing Software](https://www.g2.com/categories/payment-processing) **Average Rating:** 4.0/5.0 **Total Reviews:** 15 ## About Aeropay Aeropay is a financial technology solution that facilitates seamless bank-to-bank (ACH) transfers, enabling users to move money efficiently and securely. This innovative platform is tailored for businesses seeking to accept compliant, cashless, and contactless payments, thereby enhancing the overall customer experience. By leveraging the power of mobile devices, Aeropay empowers users to leave behind traditional cash and card payments, promoting a safer and more convenient method of transaction. Aeropay serves a diverse range of industries, including retail, hospitality, and e-commerce. The platform is particularly beneficial for merchants looking to modernize their payment systems and cater to customers who value speed and efficiency. With the increasing demand for contactless payment options, Aeropay offers a solution that aligns with contemporary consumer preferences, helping businesses stay competitive in a rapidly evolving marketplace. One of the key features of Aeropay is its ability to facilitate quick and secure transactions directly from a user's bank account to a merchant's account. This not only reduces the reliance on physical cash and cards but also minimizes transaction fees typically associated with credit card processing. Additionally, the platform ensures compliance with financial regulations, providing peace of mind for both businesses and customers. The ease of use and straightforward setup process further enhance its appeal, making it accessible for companies looking to adopt a more modern payment solution. Aeropay also stands out with its commitment to customer safety and convenience. Users can enjoy a streamlined checkout experience without handling cash or cards. This contactless approach not only reduces the risk of fraud but also aligns with health and safety guidelines, making it an ideal choice in today's environment. Aeropay's robust security measures protect sensitive financial information, enabling users to transact with confidence. Aeropay revolutionizes the way money is transferred and payments are made. By focusing on bank-to-bank transfers, compliance, and user-friendly experiences, Aeropay offers businesses a powerful tool to enhance payment processes while catering to their customers' evolving needs. ## Aeropay Pros & Cons **What users like:** - Users praise the **ease of use** of Aeropay, highlighting its reliability and user-friendly experience. (6 reviews) - Users love the **easy phone payment options** offered by Aeropay, enhancing their overall transaction experience. (3 reviews) - Users value the **excellent customer support** from Aeropay, noting responsiveness and friendliness during onboarding and integration. (2 reviews) - Users find Aeropay to be **highly reliable** , with outstanding support and seamless onboarding experiences. (2 reviews) - Users find Aeropay to be **extremely convenient** , making transactions seamless and hassle-free for everyone involved. (1 reviews) - Customer Satisfaction (1 reviews) - Ease of Implementation (1 reviews) - Easy Setup (1 reviews) - Helpful (1 reviews) - Integrations (1 reviews) **What users dislike:** - Users express frustration over **poor customer support** , highlighting the lack of phone assistance and slow email responses. (3 reviews) - Users find the **difficult setup** of Aeropay frustrating, impacting their ability to use it effectively at the POS. (2 reviews) - Users are disappointed by the **access limitations** of Aeropay, feeling it lacks necessary functionality for international use. (1 reviews) - Users face **account management issues** as clients struggle to recall their banking login information, creating frustration. (1 reviews) - Users find **company size limitations** with Aeropay, feeling it lacks competitiveness and international capabilities. (1 reviews) - Users are frustrated by the **lack of phone support** and slow email responses from Aeropay during issues. (1 reviews) - Expensive (1 reviews) - Implementation Challenges (1 reviews) - Users face **integration issues** with Aeropay, including lack of automation and insufficient API documentation, impacting usability. (1 reviews) - Users find a **lack of customization** in Aeropay, limiting its competitiveness and overall usability compared to alternatives. (1 reviews) ## Aeropay Reviews ### 1. Instant Fund Transfers with Top-Notch Support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Gambling & Casinos | Mid-Market (51-1000 emp.) **Reviewed Date:** March 25, 2026 **What do you like best about Aeropay?** We at Dabble Sports use Aeropay to power our igaming payouts platform, and we appreciate that it allows users to securely and quickly sync their bank accounts and receive funds instantly - our customers also love it! We have enjoyed working with Aeropay's team, their forward thinking solutions, and their willingness to collaborate effectively. They are very responsive whenever we reach out with issues, and their support team is integrated with our support team to ensure customers have a great experience. The initial setup of their payouts solution was seamless, and when any queries or concerns popped up, the Aeropay team was very helpful resolving them. **What do you dislike about Aeropay?** They currently only support the US -> extension into other markets would be powerful! **What problems is Aeropay solving and how is that benefiting you?** We at Dabble Spoorts use Aeropay to allow customers to sync their bank accounts for instant igaming payouts, eliminating long wait times for ACH transfers. It also validates bank account ownership, preventing third-party abuse. ### 2. Exceptional Support and Easy Integration with Aeropay **Rating:** 4.5/5.0 stars **Reviewed by:** Joel M. | Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** March 25, 2026 **What do you like best about Aeropay?** I really like Aeropay's fantastic customer support. Their team is really involved and attentive in our Slack thread and always responds quickly. This involvement helps us with everything that arises. The initial setup was pretty easy because they were really helpful during the integration and setup. **What do you dislike about Aeropay?** Nothing **What problems is Aeropay solving and how is that benefiting you?** I use Aeropay for customer deposits on my fantasy sports site. It handles direct and ACH deposits for users wanting to pay with their bank accounts. Their quick response to issues, especially when users face deposit problems, is a huge solve. ### 3. Overpromised, Underperformed, Poor Support **Rating:** 0.5/5.0 stars **Reviewed by:** Alex G. **Reviewed Date:** October 10, 2025 **What do you like best about Aeropay?** It's fine for payments **What do you dislike about Aeropay?** {"I thought Aeropay would be cheaper, but it's not good.","The setup process was difficult, and the team wasn't helpful.","I was overpromised and oversold.","Aeropay is not international and has limitations.","It's not a comprehensive offering.","I wouldn't buy it again.","There should be more offering that's competitive with companies like Plaid."} **What problems is Aeropay solving and how is that benefiting you?** I find Aeropay suitable for payments but it's not comprehensive or international, which limits its usefulness. ### 4. We integrated with Areopay for inbound customer deposits and customer withdrawals **Rating:** 5.0/5.0 stars **Reviewed by:** Barry D. | Head of Finance, Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2024 **What do you like best about Aeropay?** All of the staff at Aeropay have been super responsive and friendly. The whole team at Dabble has noted how easy Aeropay has been through the whole onboarding and integration phase. The product itself has been very reliable and recieved extremely positively by customers as well as filled an administrative burdon for us from a resourcing stand point. **What do you dislike about Aeropay?** The reporting is still in its early days and is some what limited. However any special reporting I have needed the team have prepared for me right away on an Ad Hoc basis. **What problems is Aeropay solving and how is that benefiting you?** They have offered on the inbound payment front an alternative to card payments. We were previously just using Visa & Mastercard but now can offer more options. The real value has been in the withdrawal product where we were previously using an ACH generated manual solution which was not only time consuming but slow to process. Being able to offer instant pay outs is a game changer for our customers ### 5. I do not like having to input phone number and amount **Rating:** 2.0/5.0 stars **Reviewed by:** Ellie A. | Community Support Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2024 **What do you like best about Aeropay?** It is Easy to use as fr as inputting data. Not complicated for my drivers to easily use. I love that an email is sent when Pending. **What do you dislike about Aeropay?** That it is not automatic, not sinked with Onfleet. Also that Drivers ( each user) is not captured so I do not know whos tips are whose. I also do not like that there is only a customer service email. I doubt any of my customers bother to email if they are having troble, they probalby just use another payment method. A phone number to call would be good. **What problems is Aeropay solving and how is that benefiting you?** Customers that do use it like it so it solves our problems of having to carry around alot of cash. **Official Response from Klaudia:** > Hello thank you for your feedback. Our team is happy to help you build a seamless integration that resolves the issues you’re experiencing with Onfleet. Please reach out to our customer success team, we would be happy to help with this! ### 6. Aeropay brings ideas to life **Rating:** 5.0/5.0 stars **Reviewed by:** Jack R. | Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2025 **What do you like best about Aeropay?** The team at Aropay helped us navigate the intricacies of being a startup in a burgeoning industry rife with regulations allowing us to bring outside of the box thinking and concepts into reality. **What do you dislike about Aeropay?** We had some pushback from less tech-savvy clientele but in the end, everyone was able to figure it out. **What problems is Aeropay solving and how is that benefiting you?** We needed a payment processing option for a business considered to be "high risk". We proved to be no risk and Aeropay proved to be a great solution. ### 7. Straight to the point, very convenient. **Rating:** 5.0/5.0 stars **Reviewed by:** Juan G. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 14, 2025 **What do you like best about Aeropay?** The ease of being able to pay over the phone is amazing. We do get some customers who have used the platform before call in and say they are receiving errors, this however is rare. **What do you dislike about Aeropay?** Can't say I dislike anything about the platform. **What problems is Aeropay solving and how is that benefiting you?** Customers wanting to pay with Applepay which we don't accept. We now offer the wider spectrum of payment options. ### 8. Aeropay review **Rating:** 2.5/5.0 stars **Reviewed by:** William A. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2025 **What do you like best about Aeropay?** Next day payouts. Only option for delivery. **What do you dislike about Aeropay?** No phone customer help when we are having issues. Takes days to get an email back. **What problems is Aeropay solving and how is that benefiting you?** Aeropay is the only payment solution in new york for cannabis delivery ### 9. Works for some well but is difficult for many and seems like banks shut it down **Rating:** 3.0/5.0 stars **Reviewed by:** Brian N. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 14, 2025 **What do you like best about Aeropay?** It is really conveinent for the people that it works for. **What do you dislike about Aeropay?** Difficult for many to set up in store at the POS. Also seems like there are some disputed charges even with it being ACH. **What problems is Aeropay solving and how is that benefiting you?** Not sure they are solving anything ### 10. Solid service. Reliable performance **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Alternative Medicine | Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2024 **What do you like best about Aeropay?** The software does what it is intended to do. The user experience is modern and easy to use. **What do you dislike about Aeropay?** I find the terminology takes some getting used to. Wish I could see the status of a manual sent link. **What problems is Aeropay solving and how is that benefiting you?** The ability to collect payments for a cannabis store. ### 11. Seamless pay **Rating:** 5.0/5.0 stars **Reviewed by:** Taylor A. | Cannabis advisor, Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2025 **What do you like best about Aeropay?** There are no fees, it's fast and efficient. **What do you dislike about Aeropay?** Nothing that I can think of! It has worked great! **What problems is Aeropay solving and how is that benefiting you?** Cash discrepancies, fees with terminals, overall customer satisfaction. ### 12. Solid product, outstanding developer support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Sports | Mid-Market (51-1000 emp.) **Reviewed Date:** September 10, 2024 **What do you like best about Aeropay?** The responsiveness by their support team - especially across timezones - is second to none. Patrice Power in particular went above and beyond in this regard. **What do you dislike about Aeropay?** The API falls short of RESTful conventions in several areas, and the documentation has been found on occasion to be incomplete and stale. **What problems is Aeropay solving and how is that benefiting you?** Aeropay provides a singular gateway for transacting with third party financial institutions, particularly useful for an overseas firm. **Official Response from Klaudia:** > Thank you for sharing your feedback. We're committed to keeping our documentation up to date and we’ve escalated your review to our Solutions Engineer Team for immediate attention. We greatly appreciate your business! ### 13. Its like Venmo for Weed! **Rating:** 5.0/5.0 stars **Reviewed by:** Kenzie F. | general manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 15, 2024 **What do you like best about Aeropay?** Easy to use, and no fees for the customer. It is extreamly user friendly. **What do you dislike about Aeropay?** Some banks don't accept it, but that is not Aeropay's fault. **What problems is Aeropay solving and how is that benefiting you?** Not having a debit card on them. Not wanting to pay the fees of the atm. ### 14. Rootd in the 510 Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** January 14, 2025 **What do you like best about Aeropay?** Service is great, easy to use, always reliable **What do you dislike about Aeropay?** People are scared to connect their bank account at first **What problems is Aeropay solving and how is that benefiting you?** Cannabis industry dosnt allow traditional merchant processors to process credit cards / debit cards ### 15. a game changer! **Rating:** 5.0/5.0 stars **Reviewed by:** Morgan E. | Director of Technology, Mid-Market (51-1000 emp.) **Reviewed Date:** October 17, 2024 **What do you like best about Aeropay?** Ease of use, really excellent support and setups, our customers love it too **What do you dislike about Aeropay?** clients can never remember their banking login info **What problems is Aeropay solving and how is that benefiting you?** less cash transactions in a dispensary is a huge plus - [View Aeropay pricing details and edition comparison](https://www.g2.com/products/aeropay/reviews?qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-05-15+17%3A32%3A07+-0500&secure%5Bsession_id%5D=49893694-373c-4a9f-9c8e-67163333fca0&secure%5Btoken%5D=d8049a273ac14c90f5664f335bdbfc685aa9f3ba37587fe5cae6ae9d54192cfc&format=llm_user) ## Aeropay Features **Billing** - Automation - Consolidation - Adjustments - Blacklisting **Payment Processing** - Encryption - Mobile Payments - Digital Wallet Integration **Dunning** - Collections - Dispute Management - Escalation **Administration** - Reporting & Analytics - E-commerce Integration - Processing Fees - POS Integration - Omnichannel **Performance** - Packages - Discounts - Plan Changes **Payment Options** - Online payment portal **Reporting** - Dimensions - Deferred Revenue - Revenue Recognition **Platform** - E-commerce Integration **Agentic AI - Subscription Billing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning ## Top Aeropay Alternatives - [PayPal Payments](https://www.g2.com/products/paypal/reviews) - 4.4/5.0 (2,672 reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) - 4.7/5.0 (3,929 reviews) - [NetSuite](https://www.g2.com/products/netsuite/reviews) - 4.1/5.0 (4,607 reviews)