---
title: Advanced Problem Management (RCA) Reviews
meta_title: 'Advanced Problem Management (RCA) Reviews 2026: Details, Pricing, & Features
  | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Advanced Problem Management (RCA) works for a business like yours.
date_modified: '2024-10-06'
parent_category:
  name: Marketplace Apps
  url: https://www.g2.com/categories/marketplace-apps
---

# Advanced Problem Management (RCA) Reviews
**Vendor:** Kepner-Tregoe  
**Category:** [ServiceNow Marketplace Apps](https://www.g2.com/categories/servicenow-store-apps)
## About Advanced Problem Management (RCA)
We have built our global, best-practice methodology for Root-Cause-Analysis (RCA) into the ServiceNow platform via this scoped app (v2).






- [View Advanced Problem Management (RCA) pricing details and edition comparison](https://www.g2.com/products/advanced-problem-management-rca/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-17+02%3A10%3A06+-0500&secure%5Bsession_id%5D=664b3172-67fb-4903-9896-e490df61089d&secure%5Btoken%5D=04833a7250004cbebcf019c723ace00aaaa7bd4f41d3f3c402a0ad7e35f2c51c&format=llm_user)

## Advanced Problem Management (RCA) Features
**ServiceNow Apps**
- ServiceNow Integration
- Value

**Agentic AI - ServiceNow Store Apps**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Proactive Assistance