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Advance Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the excellent customer support from the Advance team, contributing to significant growth in fundraising efforts. (1 mentions)
Users value the support and guidance from Advance, leading to significant growth in fundraising efforts. (1 mentions)
Users commend the fast response time of the Advance solutions team, enhancing their overall experience. (1 mentions)
Users praise the helpfulness of the staff, noting their quick and efficient assistance in resolving issues. (1 mentions)
Users find that editing difficulties arise due to certain features that require support for modifications. (1 mentions)
Users miss several essential features found on other giving platforms that are not available on Advance. (1 mentions)

Top Pros or Advantages of Advance

Top Cons or Disadvantages of Advance

Advance Reviews (5)

Reviews

Advance Reviews (5)

4.1
5 reviews
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Verified User
G
Verified User
Mid-Market (51-1000 emp.)
"Advance: Effortless Fundraising with Top-Notch Support"
5/5
What do you like best about Advance?

I love how easy Advance is to use for setting up pages at our university and for our giving day initiatives. The simplicity is a big plus because you don't have to be a coder; you can just upload images and decide on the layout yourself. I appreciate that Advance serves as a one-stop shop for our advancement needs, with all necessary information in one spot. The customer service is top-notch, always there to help, especially when creating crowdfunding pages. The matching gift sections are wonderful, as they ensure no money is lost from potential matches, and the ambassador section is great for promoting campaigns and encouraging friendly competition. Also, the reporting feature is really helpful, allowing us to download basic reports to see our campaign performance over different periods. Even though we may not be using Advance to its full potential, it remains extremely helpful regardless of team size. The initial setup was very easy thanks to our Advance representative, Craig, who was very patient and provided a great experience. Review collected by and hosted on G2.com.

What do you dislike about Advance?

There isn't anything I don't love about the product Review collected by and hosted on G2.com.

Vanguard A.
VA
Vanguard A.
Digital engagement mangager
Small-Business (50 or fewer emp.)
"Best-in-Class Support"
3.5/5
What do you like best about Advance?

The support team is the best. Whenever we have a question or an issue, it gets resolved immediately. Review collected by and hosted on G2.com.

What do you dislike about Advance?

Interface on some products can use improvements. Review collected by and hosted on G2.com.

Renee W.
RW
Renee W.
Sr. Director of Alumni and Community Engagement
Small-Business (50 or fewer emp.)
"Empowering Fundraising with Outstanding Support"
4/5
What do you like best about Advance?

Advance has given our office the opportunity to put fundraising platforms into our hands while receiving great support and guidance from the Advance team. Through this platform we have seen amazing growth in our college giving day. Review collected by and hosted on G2.com.

What do you dislike about Advance?

There are some features we have seen on other giving platforms that we like but are not available on Advance. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"All-in-One Crowdfunding with Exceptional Support"
5/5
What do you like best about Advance?

I love the account management team and development team at Advance because we feel very well taken care of and that our feedback is valued. Their team feels like part of our team. Review collected by and hosted on G2.com.

What do you dislike about Advance?

I would love if there could be more protection against donors making multiple accounts to beat challenges based on unique donor counts. Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Verified User in Higher Education
Small-Business (50 or fewer emp.)
"Excellent Support Team, But Editing Features Needs Improvement"
3/5
What do you like best about Advance?

The solutions team is great and super fast! Review collected by and hosted on G2.com.

What do you dislike about Advance?

Some of the features are hard to edit without support. Review collected by and hosted on G2.com.