Adaptive Security Reviews & Product Details

The phishing alert button is one of our favorites, and employees find it easy to use. Employees are actually completing the training instead of just clicking through it. Overall, everything has been going really well, and we’re very happy with the platform. Review collected by and hosted on G2.com.

More healthcare-specific phishing templates would strengthen our program. I’d also appreciate more detailed, department-level tracking for training progress so it’s easier to see how each team is doing. Review collected by and hosted on G2.com.

I like that Adaptive Security has a strong customer focus and they're very responsive to customer needs. They've been iterating quickly, taking feedback, and addressing problems, which means I deal less with issues and feel more at ease with them as a vendor. This strong focus on improvement makes their service better for me. Review collected by and hosted on G2.com.

The management of the training modules and the collections could use some work. While they've added more content in their information security training, they still don't have a lot, and the management tools are lacking. You can't create new collections, and copying training campaigns between different types is very difficult. Review collected by and hosted on G2.com.

Quite an innovative platform and very unique compared with the other products we’ve used. It requires very limited manual effort, which is a big plus. The content is okay overall, but it still needs more improvement. Review collected by and hosted on G2.com.

The way the content is being built is good overall but it still needs enhancements. Review collected by and hosted on G2.com.

We've evaluated several security awareness and phishing training platforms over the years, and Adaptive Security stands out because it feels like it was built for today's threat landscape rather than yesterday's.

The biggest differentiator is the generative AI capabilities. Instead of relying on the same static phishing templates and generic training modules that many legacy platforms use, Adaptive Security can generate highly realistic, relevant simulations that reflect the types of attacks employees are actually encountering. This keeps the training fresh, engaging, and much more effective because users aren't simply memorizing the same scenarios over and over.

Another area where Adaptive Security excels is personalization. The AI-driven content feels significantly more dynamic than traditional awareness platforms, allowing us to deliver training that is more realistic and better aligned with current attack techniques. As phishing, business email compromise, and social engineering attacks continue to evolve, having a platform that can quickly adapt instead of waiting for content updates is a major advantage.

The user interface is modern and intuitive, making administration straightforward while providing a great experience for end users. Campaign creation, reporting, and ongoing program management require far less effort than with many legacy security awareness products.

What I appreciate most is that Adaptive Security isn't just another phishing simulation tool. It's leveraging generative AI to fundamentally improve how organizations prepare employees for real-world threats. If you're looking to move beyond traditional, template-based security awareness training, Adaptive Security is well worth considering. Review collected by and hosted on G2.com.

There isn't much to dislike so far. If I had to point to one area, I'd like to see continued expansion of reporting and customization options as the platform matures. The core functionality and AI capabilities have been excellent, and the product is evolving quickly. Review collected by and hosted on G2.com.

All of their features work as expected, without issues or any unexpected gotchas. They genuinely listen to user feedback and act on it, which helps the platform fit real user needs. On the rare occasions when I’ve needed help, the support has been timely and knowledgeable. Overall, using the platform has been a great experience. They have spent considerable time working to refine their UI/UX, improve their integration offerings, and utilize the emerging benefits of AI in this space. Performance and pricing have been excellent across the board. Review collected by and hosted on G2.com.

I don’t have any real complaints, but there are a couple of minor inconveniences worth noting. The main ones are a few customization limitations in the build process for custom-built training, and the fact that not all features are currently available via the API. Neither of these is anywhere close to a dealbreaker, and I’ve been able to work around them successfully without any issues. Review collected by and hosted on G2.com.

They’re very forward-looking. I like the direction they’re taking to help our users stay aware of email threats, and their dashboard is straightforward and easy to use. Review collected by and hosted on G2.com.

I don't really have negative feedback to offer, maybe just want to see more enhancements in the future Review collected by and hosted on G2.com.

Their phish triage system is top-notch, and the AI-powered content generator makes launching relevant security awareness training campaigns quick and painless. Review collected by and hosted on G2.com.

Automatic email phish scanning being a paid add-on makes the overall pricing hard to justify. Additionally, the phishing examples lack realism and difficulty; even with consistent user training, our phish click rates have failed to decrease. Review collected by and hosted on G2.com.

The training content is engaging, modern, and relevant and the AI-powered phishing simulations feel realistic.

The platform was easy to set up and manage from day one and a noticeable step up from our previous security awareness solution. Review collected by and hosted on G2.com.

Minor wish for additional report customization options, otherwise its been amazing. Review collected by and hosted on G2.com.

Adaptive makes setup & deployment a breeze. The training modules are modern, fun, and well thought out with a large library to work with. Even great AI & Deepfake tools to work with and constantly being improved. Review collected by and hosted on G2.com.

Everything has been great so far. The admin interface could use more polish but luckily Adaptive is very open to input and updates happen quite often. Review collected by and hosted on G2.com.

Everyone we worked with, from the initial contact through deployment, was very responsive, helpful, and knowledgeable. The entire process from first contact to onboarding was completely smooth and free of issues. Any questions we had were answered promptly, which helped keep everything moving forward consistently. Review collected by and hosted on G2.com.

It would be a nice addition to include more training scenarios that are specific to higher education. On the admin console side, a few minor UI tweaks and improvements would also enhance the overall experience and make it feel more polished. Review collected by and hosted on G2.com.