Adaptive Security Reviews & Product Details

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To be honest, I wasn’t looking to rip and replace our human risk tool, but I was unhappy enough with our old one that I took a cold call from Adaptive. It turned out to be a good move. I handled the contract and still manage the platform day to day, and I’ve been really pleased with how modern and intuitive the interface feels. The scenario catalog is constantly updated, and the sheer size of the vendor catalog makes it easy to tailor our phishing and training campaigns to what we actually need. Administering the system is a breeze. Whether I’m scheduling a one-time test or setting up recurring training, it’s straightforward to manage and it genuinely keeps employees engaged. Overall, I finally feel like I have a solid read on our internal human risk posture. Review collected by and hosted on G2.com.

We switched to Adaptive Security to upgrade our security awareness training, and the results have exceeded our expectations. The platform is incredibly easy to use and completely automates employee onboarding and ongoing training, which is a massive time-saver for our small IT team. The multichannel phishing simulations—especially the executive deepfakes and SMS tests—are unmatched in realism. It gives us great visibility into our digital footprint and weaknesses without requiring constant manual oversight. The UI is modern, the integrations work flawlessly, and user feedback from our employees has been highly positive. 10/10! Review collected by and hosted on G2.com.

A few users felt that the custom AI generation tools within the phishing simulator felt slightly limited. Review collected by and hosted on G2.com.

The demo and onboarding process was frictionless, and the team's responsiveness to questions, even after we started using them, was impressive. They took our suggestions for improvements and we really appreciated that! Review collected by and hosted on G2.com.

A minor point; some content is too formulaic and lacked substance, they listened to this feedback. It would be nice to have an integration into our compliance platform Drata. Review collected by and hosted on G2.com.

What I like best is how realistic the simulations are. The AI-driven phishing and smishing simulations are outstanding — they're realistic, easy to deploy, and actually help users recognize real-world attacks. Creating campaigns is very easy and the interface is intuitive Review collected by and hosted on G2.com.

There's really not much to dislike. If I had to pick something, a few more template customization options would round things out nicely. The lack of editing HTML code is a bit less flexible compared to products like Proofpoint or Cofense Review collected by and hosted on G2.com.

I like that Adaptive Security is easy to use and intuitive. The dynamic phishing simulations are great because they generate unique training based on the user's role. I also appreciate that the custom training slide decks are straightforward to use and build, thanks to the Adaptive AI product. It's automated, so I save time on creating slide decks for training since it does it for me. The integration with email and our compliance tracking tool fits well into our existing workflow. The initial setup was very easy, and it suits our company's security training needs well. Review collected by and hosted on G2.com.

The Google employee mapping attributes feature is a bit of a hassle; we spend a lot of time pulling in more attributes, but it seems like Adaptive Security doesn't know how to honor them. Review collected by and hosted on G2.com.

The platform is really user friendly, they not only do training, but they offer content such as posters based on various security scenarios that I can place around the office or use for marketing purposes. It has items for each department so even compliance and HR can use it to deploy training if necessary. Assigning trainings get very granular and can be specific to departments and they are very straight forward and easy to digest as opposed to being 30+ minutes each. Review collected by and hosted on G2.com.

It’s a bit hard to identify which email addresses need to be whitelisted for the phishing campaigns, but the documentation is available and support is there when needed. Review collected by and hosted on G2.com.

The Adaptive interface is user-friendly, and transitioning from another platform involved only a minimal learning curve. The Adaptive team has been supportive and responsive from our initial setup through ongoing usage, making it easy to configure and run all of our integrations smoothly. Although the pricing of Adaptive is higher than our previous vendor, using the platform for both cybersecurity awareness and general organisational training justifies the difference. A significant advantage for us is Adaptive's ability to develop AI-focused content and training. This enables us to better prepare our employees to recognise and detect such attacks. For our specific use case and organisational size, we have found Adaptive to be very reliable. This reliability stems not only from the platform consistently performing the functions we depend on but also from the knowledgeable and supportive Adaptive team behind it. Review collected by and hosted on G2.com.

We have not yet discovered any pain points. Review collected by and hosted on G2.com.

Recently, we’ve been able to consolidate our cyber awareness training, as well as our regulatory compliance training, into one comprehensive platform. Review collected by and hosted on G2.com.

I can’t really think of any downsides. Integrations are a breeze, and I haven’t had any issues with anything identity-related. Performance has been great, since it’s a cloud-hosted solution and doesn’t require an installed agent to run on a machine. Overall, it’s a great product. Review collected by and hosted on G2.com.

What I like most about Adaptive Security is its practical approach to security awareness. It makes security concepts easier to understand and helps employees more quickly recognize potential threats, such as phishing attempts and social engineering attacks. Review collected by and hosted on G2.com.

So far, I haven’t run into any major drawbacks. That said, there’s always room to improve, particularly by adding more customization options and continuing to expand the feature set over time. Review collected by and hosted on G2.com.

Adaptive is continuously updating and improving its services. There’s regularly new content that’s highly relevant to the current threat landscape, which makes it much more engaging for our users. I’ve noticed far higher user engagement than we saw with multiple other SAT suppliers.

The ease of creating custom training content using the AI generation is particularly impressive. Being able to upload policies and other internal documents, then prompt for additional information, significantly reduces the time we’d otherwise spend writing from scratch. It’s also opened up opportunities to expand the use of the learning platform beyond IT and security.

The support and onboarding experience has been fantastic. Adaptive made sure we were confident in how to get the most out of their tools before we launched anything. As a smaller organisation, it’s not uncommon to feel like an afterthought once you’ve signed up, but that hasn’t been the case with Adaptive. Support queries are answered promptly and with real detail, often resulting in a first-response fix. Review collected by and hosted on G2.com.

Very little to critique overall. If anything, I’d like a bit more granularity and more options in the platform’s reporting and dashboards. That said, I’m able to extract the information I need through the API, so I can still get what I’m looking for. Review collected by and hosted on G2.com.