--- title: Accruent Maintenance Connection Reviews meta\_title: 'Accruent Maintenance Connection Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 73 reviews by the users' company size, role or industry to find out how Accruent Maintenance Connection works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 73 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Asset Management url: https://www.g2.com/categories/asset-management --- ### Accruent Maintenance Connection Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **ease of use** of Accruent Maintenance Connection, appreciating its intuitive and user-friendly interface. [(3 mentions)](https://www.g2.com/products/accruent-maintenance-connection/reviews?filters%5Bsentiment_snippet%5D=1923835&qs=pros-and-cons#reviews) Users appreciate the **comprehensive and user-friendly asset management** features of Accruent Maintenance Connection for efficient maintenance management. [(2 mentions)](https://www.g2.com/products/accruent-maintenance-connection/reviews?filters%5Bsentiment_snippet%5D=2491282&qs=pros-and-cons#reviews) Users value the **comprehensive and user-friendly inventory management** features of Accruent Maintenance Connection for effective maintenance control. [(2 mentions)](https://www.g2.com/products/accruent-maintenance-connection/reviews?filters%5Bsentiment_snippet%5D=2491255&qs=pros-and-cons#reviews) Users value the **comprehensive tracking features** of Accruent Maintenance Connection, enhancing their maintenance management efficiency. [(2 mentions)](https://www.g2.com/products/accruent-maintenance-connection/reviews?filters%5Bsentiment_snippet%5D=2491243&qs=pros-and-cons#reviews) Users value the **intuitive work order management** in Accruent Maintenance Connection, enhancing their maintenance workflow efficiency. [(2 mentions)](https://www.g2.com/products/accruent-maintenance-connection/reviews?filters%5Bsentiment_snippet%5D=1923747&qs=pros-and-cons#reviews) Users find the **expensive licensing costs** restrictive, as each user requires a separate license and multiple cost codes are limited. [(2 mentions)](https://www.g2.com/products/accruent-maintenance-connection/reviews?filters%5Bsentiment_snippet%5D=2491181&qs=pros-and-cons#reviews) Users find the **poor reporting** tools challenging, with unclear outputs and a complicated customization process. [(2 mentions)](https://www.g2.com/products/accruent-maintenance-connection/reviews?filters%5Bsentiment_snippet%5D=1923784&qs=pros-and-cons#reviews) Users find **creating reports tricky** due to the system's complex customization options, which can complicate the process. [(1 mentions)](https://www.g2.com/products/accruent-maintenance-connection/reviews?filters%5Bsentiment_snippet%5D=1923932&qs=pros-and-cons#reviews) Users report **implementation delays** for on-prem customers, causing frustration compared to the cloud version of Maintenance Connection. [(1 mentions)](https://www.g2.com/products/accruent-maintenance-connection/reviews?filters%5Bsentiment_snippet%5D=2345273&qs=pros-and-cons#reviews) Users often face **printing issues** with Accruent Maintenance Connection, leading to unclear and blurry reports. [(1 mentions)](https://www.g2.com/products/accruent-maintenance-connection/reviews?filters%5Bsentiment_snippet%5D=2491334&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Accruent Maintenance Connection ##### 1. Ease of Use Users value the **ease of use** of Accruent Maintenance Connection, appreciating its intuitive and user-friendly interface. [ See 3 mentions ](https://www.g2.com/products/accruent-maintenance-connection/reviews?filters%5Bsentiment_snippet%5D=1923835&qs=pros-and-cons#reviews) See Related User Reviews BD Bob D. Mid-Market (51-1000 emp.) 4.5/5 "Straightforward, Easy to Use, and Scalable with Great Support" What do you like about Accruent Maintenance Connection? Straight forward. Easy to use. Scalable. Good support. Continual improvement ![Bracy C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bracy C.") BC Bracy C. Mid-Market (51-1000 emp.) 5.0/5 "Comprehensive, User-Friendly CMMS/EAM for Streamlined Maintenance Management" What do you like about Accruent Maintenance Connection? What I appreciate most about Accurint Maintenance Connection is how comprehensive and user‑friendly it is as a maintenance management platform. It com ##### 2. Asset Management Users appreciate the **comprehensive and user-friendly asset management** features of Accruent Maintenance Connection for efficient maintenance management. [ See 2 mentions ](https://www.g2.com/products/accruent-maintenance-connection/reviews?filters%5Bsentiment_snippet%5D=2491282&qs=pros-and-cons#reviews) See Related User Reviews ![Bracy C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bracy C.") BC Bracy C. Mid-Market (51-1000 emp.) 5.0/5 "Comprehensive, User-Friendly CMMS/EAM for Streamlined Maintenance Management" What do you like about Accruent Maintenance Connection? What I appreciate most about Accurint Maintenance Connection is how comprehensive and user‑friendly it is as a maintenance management platform. It com ![Anton C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anton C.") AC Anton C. Mid-Market (51-1000 emp.) 5.0/5 "Foundation for our Equipment Maintenance" What do you like about Accruent Maintenance Connection? Parts Inventory, Equipment History, Cost Tracking. ##### 3. Inventory Management Users value the **comprehensive and user-friendly inventory management** features of Accruent Maintenance Connection for effective maintenance control. [ See 2 mentions ](https://www.g2.com/products/accruent-maintenance-connection/reviews?filters%5Bsentiment_snippet%5D=2491255&qs=pros-and-cons#reviews) See Related User Reviews ![Bracy C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bracy C.") BC Bracy C. Mid-Market (51-1000 emp.) 5.0/5 "Comprehensive, User-Friendly CMMS/EAM for Streamlined Maintenance Management" What do you like about Accruent Maintenance Connection? What I appreciate most about Accurint Maintenance Connection is how comprehensive and user‑friendly it is as a maintenance management platform. It com ![Anton C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anton C.") AC Anton C. Mid-Market (51-1000 emp.) 5.0/5 "Foundation for our Equipment Maintenance" What do you like about Accruent Maintenance Connection? Parts Inventory, Equipment History, Cost Tracking. ##### 4. Tracking Users value the **comprehensive tracking features** of Accruent Maintenance Connection, enhancing their maintenance management efficiency. [ See 2 mentions ](https://www.g2.com/products/accruent-maintenance-connection/reviews?filters%5Bsentiment_snippet%5D=2491243&qs=pros-and-cons#reviews) See Related User Reviews ![Bracy C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bracy C.") BC Bracy C. Mid-Market (51-1000 emp.) 5.0/5 "Comprehensive, User-Friendly CMMS/EAM for Streamlined Maintenance Management" What do you like about Accruent Maintenance Connection? What I appreciate most about Accurint Maintenance Connection is how comprehensive and user‑friendly it is as a maintenance management platform. It com ![Anton C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anton C.") AC Anton C. Mid-Market (51-1000 emp.) 5.0/5 "Foundation for our Equipment Maintenance" What do you like about Accruent Maintenance Connection? Parts Inventory, Equipment History, Cost Tracking. ##### 5. Work Order Management Users value the **intuitive work order management** in Accruent Maintenance Connection, enhancing their maintenance workflow efficiency. [ See 2 mentions ](https://www.g2.com/products/accruent-maintenance-connection/reviews?filters%5Bsentiment_snippet%5D=1923747&qs=pros-and-cons#reviews) See Related User Reviews ![Bracy C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bracy C.") BC Bracy C. Mid-Market (51-1000 emp.) 5.0/5 "Comprehensive, User-Friendly CMMS/EAM for Streamlined Maintenance Management" What do you like about Accruent Maintenance Connection? What I appreciate most about Accurint Maintenance Connection is how comprehensive and user‑friendly it is as a maintenance management platform. It com ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Best CMMS software" What do you like about Accruent Maintenance Connection? Easy to use and very user friendly in the work order creation and review process for maintenance ### 5 Cons or Disadvantages of Accruent Maintenance Connection ##### 1. Expensive Users find the **expensive licensing costs** restrictive, as each user requires a separate license and multiple cost codes are limited. [ See 2 mentions ](https://www.g2.com/products/accruent-maintenance-connection/reviews?filters%5Bsentiment_snippet%5D=2491181&qs=pros-and-cons#reviews) See Related User Reviews BD Bob D. Mid-Market (51-1000 emp.) 4.5/5 "Straightforward, Easy to Use, and Scalable with Great Support" What do you dislike about Accruent Maintenance Connection? Cost is the biggest issue and the need to have a separate licensing for each user ![Anton C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anton C.") AC Anton C. Mid-Market (51-1000 emp.) 5.0/5 "Foundation for our Equipment Maintenance" What do you dislike about Accruent Maintenance Connection? Licensing costs and not being able to assign multiple cost codes to one work order. ##### 2. Poor Reporting Users find the **poor reporting** tools challenging, with unclear outputs and a complicated customization process. [ See 2 mentions ](https://www.g2.com/products/accruent-maintenance-connection/reviews?filters%5Bsentiment_snippet%5D=1923784&qs=pros-and-cons#reviews) See Related User Reviews ![Bracy C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bracy C.") BC Bracy C. Mid-Market (51-1000 emp.) 5.0/5 "Comprehensive, User-Friendly CMMS/EAM for Streamlined Maintenance Management" What do you dislike about Accruent Maintenance Connection? The reporting tools can be difficult to use, and printed or exported reports often appear blurry or unclear ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Best CMMS software" What do you dislike about Accruent Maintenance Connection? Creating reports can be tricky but that is because it is very customizable. ##### 3. Complex Customization Users find **creating reports tricky** due to the system's complex customization options, which can complicate the process. [ See 1 mentions ](https://www.g2.com/products/accruent-maintenance-connection/reviews?filters%5Bsentiment_snippet%5D=1923932&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Best CMMS software" What do you dislike about Accruent Maintenance Connection? Creating reports can be tricky but that is because it is very customizable. ##### 4. Implementation Delays Users report **implementation delays** for on-prem customers, causing frustration compared to the cloud version of Maintenance Connection. [ See 1 mentions ](https://www.g2.com/products/accruent-maintenance-connection/reviews?filters%5Bsentiment_snippet%5D=2345273&qs=pros-and-cons#reviews) See Related User Reviews DM Douglas M. Mid-Market (51-1000 emp.) 4.5/5 "Highly Customizable CMMS, But On-Prem Updates Lag Behind" What do you dislike about Accruent Maintenance Connection? As an on-prem customer updates are delayed compared to the cloud version of MC. ##### 5. Printing Issues Users often face **printing issues** with Accruent Maintenance Connection, leading to unclear and blurry reports. [ See 1 mentions ](https://www.g2.com/products/accruent-maintenance-connection/reviews?filters%5Bsentiment_snippet%5D=2491334&qs=pros-and-cons#reviews) See Related User Reviews ![Bracy C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bracy C.") BC Bracy C. Mid-Market (51-1000 emp.) 5.0/5 "Comprehensive, User-Friendly CMMS/EAM for Streamlined Maintenance Management" What do you dislike about Accruent Maintenance Connection? The reporting tools can be difficult to use, and printed or exported reports often appear blurry or unclear ![Julia R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Julia R.") JR Julia R. Head Receptionist Enterprise (\> 1000 emp.) 4/17/2026 "Simple to use and a huge impact on our building operations!" 4.5/5 What do you like best about Accruent Maintenance Connection? What I like best about Maintenance Connection is that it's very simple to use but it has a huge impact on the overall operation of our building. From the initial reporting of the issue to assigning it to the correct person, to getting it done and finished on the system, everything is very straight forward and I wouldn't imagine running our business smoothly without it. Review collected by and hosted on G2.com. What do you dislike about Accruent Maintenance Connection? The only moment I'm not the biggest fan of Maintenance Connection is when the system is down for updates (which is crucial and very useful) or issue fixing, as it's hard to get the full use out of it. However the system goes back up very quickly and we can start using it again very soon after. Review collected by and hosted on G2.com. What problems is Accruent Maintenance Connection solving and how is that benefiting you? Maintenance Connection helps us fix all sorts of issues around our building, from electrical issues to general maintenance. It has improved our work efficiency and allowed us to communicate and solve any problems quicker than ever before. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Environmental Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Environmental Services") UE Verified User in Environmental Services Mid-Market (51-1000 emp.) 4/10/2026 "Quick, Easy Navigation for Entering Info and Finding Work Orders" 5/5 What do you like best about Accruent Maintenance Connection? I feel that navigating through MC has been an adjustment with the new changes that were recently made from when I was first introduced to it. I now find it easy to enter my information or search for a work order. The software itself is quick and easy to get through. I was helped to set up my account, but the process was simple. Review collected by and hosted on G2.com. What do you dislike about Accruent Maintenance Connection? On different occassions I have run into the issue of when submitting my monthly supply PM's, that after saving the information, I would have to reload the page to search for a new work order number. Before, I would save the information, then proceed to insert another. Review collected by and hosted on G2.com. What problems is Accruent Maintenance Connection solving and how is that benefiting you? It helps me receive my work orders that show a target date along with the person of contact to get a hold of if needed. I like that I'm able to update the person along with what my plan of action is before closing out the work order just to give them an update with notice. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Michael B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael B.") MB Michael B. Graduate Assistant Student Athlete Academic Services Higher Education Enterprise (\> 1000 emp.) 4/10/2026 "Streamlined Work Order System, Easy Setup" 5/5 What do you like best about Accruent Maintenance Connection? I like how Accruent Maintenance Connection makes it easier to manage work orders, keeping our key people on track. The report section is useful to me, and I appreciate being able to see the surveys. Also, the initial setup was easy, which is a big plus for me. Review collected by and hosted on G2.com. What do you dislike about Accruent Maintenance Connection? The only thing that I would like to see changed is the survey information. A report that gives the number and responses as a single report Review collected by and hosted on G2.com. What problems is Accruent Maintenance Connection solving and how is that benefiting you? I use Accruent Maintenance Connection for our work order system. It helps us organize work orders and keeps our key people in order. Review collected by and hosted on G2.com. Show More 4/28/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Bruno P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bruno P.") BP Bruno P. Safety Validation Engineer - EHS Enterprise (\> 1000 emp.) 4/10/2026 "All Assets and PMs in One Place—Easier Maintenance Management" 4/5 What do you like best about Accruent Maintenance Connection? I like being able to keep all our assets and preventive maintenance (PM) information in one place. Having all our PMs together makes it much easier to manage and stay on top of our maintenance program. Review collected by and hosted on G2.com. What do you dislike about Accruent Maintenance Connection? The main downside of Maintenance Connection is its interface. It isn’t very user-friendly and requires a lot of practice and understanding of how it works in order to get the best out of Maintenance Connection. Review collected by and hosted on G2.com. What problems is Accruent Maintenance Connection solving and how is that benefiting you? Preventive maintenance and work orders are the main benefits we get from Maintenance Connection. These are the areas where it helps us the most and where we see the most value. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite SS Stephen S. Small-Business (50 or fewer emp.) 4/14/2026 "User-Friendly with Seamless Integration, Needs More Customization" 5/5 What do you like best about Accruent Maintenance Connection? I find Accruent Maintenance Connection easier to use than our previous program because it is cloud-based instead of server-based. I particularly like the ease of use. The way things integrate within Maintenance Connection is much more understandable. Review collected by and hosted on G2.com. What do you dislike about Accruent Maintenance Connection? I find the lack of ability to customize the work order form a bit frustrating. I'd like to customize things like Reason, Details, and Status on what's displayed on the screen, and also have the ability to remove certain items from the Complete/Close Work order, Status Dates. We really only need Requested, Issued, and Closed statuses. Review collected by and hosted on G2.com. What problems is Accruent Maintenance Connection solving and how is that benefiting you? I find Accruent Maintenance Connection easier to use than our previous program, with its cloud-based system being easier to maintain. Its integration concepts are more understandable, enhancing our workflow. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Manufacturing") AM Verified User in Manufacturing Mid-Market (51-1000 emp.) 4/10/2026 "Diverse CMMS Modules with Easy Rules and Powerful Notifications" 4/5 What do you like best about Accruent Maintenance Connection? Very diverse product with modules to help manage your business with CMMS. Rules are easy to produce to drive auto-assignment and notification. Software will send text notifications as well as phone calls Review collected by and hosted on G2.com. What do you dislike about Accruent Maintenance Connection? Some solutions take a long time to deliver. Review collected by and hosted on G2.com. What problems is Accruent Maintenance Connection solving and how is that benefiting you? Maintenance Connection provides us a way for operators to create work orders for their production line. These work orders are auto-assigned and notifications are sent to technicians via text or phone call. We also use this program for all of our maintenance inventory and purchasing needs Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite KL Keith L. Mid-Market (51-1000 emp.) 4/10/2026 "Efficient Asset Management with Robust Reporting" 4.5/5 What do you like best about Accruent Maintenance Connection? I like the historic record keeping and the almost unlimited potential for generating reports based on my needs. I can refer to old work records, which helps in addressing bigger issues by looking at repetitive tasks and previous work orders at certain locations. Review collected by and hosted on G2.com. What do you dislike about Accruent Maintenance Connection? The MC Kinetic app seems to be lacking and has bugs often. The search function does not work dependably, and the Inventory count function was requested 2 years ago but has not been added since then. Review collected by and hosted on G2.com. What problems is Accruent Maintenance Connection solving and how is that benefiting you? Accruent Maintenance Connection balances workload efficiently and keeps records of assets, work, and inventory. I appreciate the historic record-keeping and the potential for generating custom reports, allowing me to refer to old work for solving bigger issues. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Manufacturing") UM Verified User in Manufacturing Enterprise (\> 1000 emp.) 4/10/2026 "Hard to Use and Limited Reporting Despite Helpful Modules" 2.5/5 What do you like best about Accruent Maintenance Connection? I like having modules, having modules helps keep information in appropriate buckets. Review collected by and hosted on G2.com. What do you dislike about Accruent Maintenance Connection? It's very hard to use and is not end user friendly. Simple reports aren't available due to how they have things setup. A good CMMS should have easy report creation, able to format columns as one would like, organize tables that helps them make business decisions, and the list goes on. There just isn't a relaxed feel when using this software. I don't recommend it. Review collected by and hosted on G2.com. What problems is Accruent Maintenance Connection solving and how is that benefiting you? I haven't seen MC fix any of the problems I'd mentioned from the beginning. It's still a very hard software to use and simple tasks are out of reach and this is frustrating. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Dhruv S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dhruv S.") DS Dhruv S. Industrial Maintenance Technician Mid-Market (51-1000 emp.) 4/14/2026 "Easy Workflow Access with Quick Photo Uploads and Fast Assignments" 5/5 What do you like best about Accruent Maintenance Connection? Easy access to the workflow. Photos upload easily, and creating assignments is super quick. Review collected by and hosted on G2.com. What do you dislike about Accruent Maintenance Connection? I have to refresh it every 5 minutes. I also need to open a new tab to work separately on the WO. On top of that, every small detail has to be saved before I can move ahead. Review collected by and hosted on G2.com. What problems is Accruent Maintenance Connection solving and how is that benefiting you? Easy access to WO. The KPIs are really good for tracking, and it shows complete details. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Ian F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ian F.") IF Ian F. Franchise Marketing Equipment Manager Enterprise (\> 1000 emp.) 4/10/2026 "Accruent Maintenance Connection Makes Work Orders, Parts, and Assets Easy to Handle." 4/5 What do you like best about Accruent Maintenance Connection? All the information I need is very easy to access. Whether I'm looking up a work order, a part, or an asset. It's only a few clicks away. Review collected by and hosted on G2.com. What do you dislike about Accruent Maintenance Connection? I currently do not have a dislikes about Accruent or Maintenance Connection. Review collected by and hosted on G2.com. What problems is Accruent Maintenance Connection solving and how is that benefiting you? Access to information, and getting the information to others. I can quickly find information I am needing, and i can generate a report that can be easily emailed out. Review collected by and hosted on G2.com. 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