The key to this service is the Persistence Module! A client had some DR laptops mysteriously disappear from their off-site storage and for almost a year we saw no activity in the Absolute console, until one day one of the machines checked in. We were able to take a look at the folder structure & files to see that whoever had it had wiped the OS and reinstalled Windows, but had copied some of their work data onto it, and from there, in conjunction with tracing their IP, we were able to figure out who took them. It turned out that the person had taken all the missing laptops, and we were able to recover them all, and were able to go through internal HR channels to do it, without getting law enforcement involved. Review collected by and hosted on G2.com.