---
title: Zulip Reviews
meta_title: 'Zulip Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 117 reviews by the users' company size, role or industry
  to find out how Zulip works for a business like yours.
aggregate_rating:
  rating_value: 4.6
  review_count: 117
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Internal Communications
  url: https://www.g2.com/categories/internal-communications
---

# Zulip Reviews
**Vendor:** Kandra Labs  
**Category:** [Business Instant Messaging Software](https://www.g2.com/categories/business-instant-messaging)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 117
## About Zulip
Zulip is an organized team chat application for distributed teams. Zulip’s 100% open-source software is available as a cloud service or a self-hosted solution. With conversations organized by topic, Zulip is ideal for both live and asynchronous communication Zulip serves startups, and small and mid-sized businesses, as well as communities with up to tens of thousands of members. It’s used by thousands of organizations around the world. Developed as an open-source project since 2015, Zulip is stewarded and financially supported by a values-driven company designed for long-term sustainable development.



## Zulip Pros & Cons
**What users like:**

- Users find Zulip's **ease of use** exceptional, benefiting from intuitive conversation organization and user-friendly features. (32 reviews)
- Users appreciate the **abundant features** of Zulip, including organized discussions, threading, and seamless communication for collaborative work. (29 reviews)
- Users praise Zulip's **excellent organization** of discussions, enhancing clarity and efficiency in communication. (26 reviews)
- Users value the **effective communication** provided by Zulip, enhancing collaboration and organization within teams. (22 reviews)
- Users find Zulip's **intuitive interface** greatly improves communication and collaboration, making discussions organized and efficient. (16 reviews)
- Users value the **intuitive thread organization** in Zulip, enhancing team collaboration and discussion management significantly. (13 reviews)
- Daily Use (10 reviews)
- User Interface (10 reviews)
- Convenience (9 reviews)
- Setup Ease (9 reviews)

**What users dislike:**

- Users find Zulip has a steep **learning curve** , making adoption and usability challenging for new users. (11 reviews)
- Users experience **integration issues** with Zulip, facing confusion, unreliable features, and difficulties with onboarding and usage. (7 reviews)
- Users find the mobile app **not intuitive** , struggling with navigation and often misposting in the wrong channels. (7 reviews)
- Users are frustrated with the **missing features** in Zulip, especially in the Android app and navigation options. (6 reviews)
- Users experience **connectivity issues** with Zulip, including lagging messages and unreliable mobile app performance. (4 reviews)
- Users face **file sharing issues** with limited attachment sizes and experience bugs affecting notifications and loading times. (4 reviews)
- Users experience a **lack of clarity** in posting locations, causing confusion and unintended messages in channels. (4 reviews)
- Performance Issues (4 reviews)
- Software Glitches (4 reviews)
- Complexity (3 reviews)


## Zulip Discussions
  - [Does Zulip have an app?](https://www.g2.com/discussions/does-zulip-have-an-app) - 1 comment

- [View Zulip pricing details and edition comparison](https://www.g2.com/products/zulip/reviews?page=10&section=pricing&secure%5Bexpires_at%5D=2026-07-20+17%3A32%3A20+-0500&secure%5Bsession_id%5D=a652963d-ccde-41a9-b696-48ef56c3c92d&secure%5Btoken%5D=1ca127ed3d6abb07c3952d64424565de2404405affae23e96843f3cac90ecd3d&format=llm_user)
## Zulip Integrations
  - [GitHub](https://www.g2.com/products/github/reviews)
  - [GitLab](https://www.g2.com/products/gitlab/reviews)
  - [Jira](https://www.g2.com/products/jira/reviews)

## Zulip Features
**Business Instant Messaging**
- File Sharing
- Notifications
- Search

**Business Instant Messaging **
- Audio Conferencing
- Video Conferencing

**Business Instant Messaging**
- Mobile Application
- Web Application
- Integrations

**Generative AI - Business Instant Messaging**
- Text Summarization

**AI - Business Instant Messaging**
- AI Powered Search
- Smart Notifications
- AI Powered Language Translation
- Content Generation

**Agentic AI - Business Instant Messaging**
- Cross-system Integration
- Natural Language Interaction

## Top Zulip Alternatives
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