# TravelBank Reviews
**Vendor:** TravelBank  
**Category:** [Travel Management Software](https://www.g2.com/categories/travel-management)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 378
## About TravelBank
The leading all-in-one expense and business travel management platform, TravelBank helps more than 45,000 companies gain control, reduce company spend, and improve employee happiness. With TravelBank, you gain immediate control of your T&amp;E program, reducing company spend by 30% on average while improving employee happiness through a user-friendly design, fast expense reimbursements, and travel rewards program. Companies can create and deploy custom expense and travel policies with ease, and have access to TravelBank&#39;s in-house customer success team for expert support, available by phone, email, or chat. TravelBank is available on desktop and mobile. Get started in minutes at travelbank.com.



## TravelBank Pros & Cons
**What users like:**

- Users value the **ease of use** of TravelBank, appreciating its streamlined processes and quick customer support. (28 reviews)
- Users appreciate the **quick and responsive customer support** of TravelBank, enhancing the overall experience with the platform. (13 reviews)
- Users find TravelBank to be **highly efficient** , streamlining expense management and saving time across various departments. (9 reviews)
- Users love the **easy upload feature** of TravelBank, streamlining receipt management effortlessly and efficiently. (7 reviews)
- Users find TravelBank&#39;s platform **time-saving** , simplifying expense report submissions and enhancing overall efficiency. (7 reviews)
- Users appreciate the **convenience** of TravelBank, significantly reducing time spent on expense reporting and receipt management. (6 reviews)
- Expense Management (6 reviews)
- Expense Tracking (6 reviews)
- Mobile App (6 reviews)
- Easy Integration (5 reviews)

**What users dislike:**

- Users find that **time issues** with transaction postings and fare comparisons hinder their overall experience with TravelBank. (5 reviews)
- Users face **booking issues** with TravelBank, including app lag, limited hotel options, and unresponsive reservation management. (3 reviews)
- Users note **integration issues** with TravelBank, reporting unreliable data connections and mobile app performance challenges. (3 reviews)
- Users often face **slow loading times** on TravelBank, which negatively impacts the overall user experience. (3 reviews)
- Users face **upload issues** with TravelBank, experiencing difficulties with photos, invoices, and unreliable data integration. (3 reviews)
- Lack of Integration (2 reviews)
- Limited Options (2 reviews)
- Missing Features (2 reviews)
- Poor Customer Support (2 reviews)
- Poor Navigation (2 reviews)

## TravelBank Reviews
  ### 1. Excellent Expense Management at a Great Price

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.)

**Reviewed Date:** December 22, 2025

**What do you like best about TravelBank?**

TravelBank delivers nearly all the features provided by its competitors, but at a far more attractive price. The expense management software is outstanding, and the OCR functionality operates seamlessly. 

Integrations with our HR system, credit card bank feeds, and IT systems, along with direct out-of-pocket reimbursement through TravelBank, have saved us considerable time across HR, IT, and AP departments, while also helping to reduce risk within our company. 

The implementation process was straightforward and could be completed easily, without the need for lengthy discussions or extensive customizations.

**What do you dislike about TravelBank?**

There could be some improvement in customization of handling imported data. A more direct integration with Delta Air would also be nice on the travel side.

**What problems is TravelBank solving and how is that benefiting you?**

Previously, we managed two separate, time-consuming manual processes for company credit cards and out-of-pocket expenses. This required us to keep all employee information updated in Accounts Payable and invest considerable effort in maintaining manager relationships for handling employee expenses. Approving expense reports was a tedious manual task, involving spreadsheets, photocopies, and a lot of hands-on guidance from both managers and the AP team.

With TravelBank, both out-of-pocket expenses and credit card transactions are now handled within a single system. This integration has given us much better visibility into spending, as we receive a feed of all credit card activity the day after it occurs. Additionally, the software connects with our HR system to keep employee records and relationships current, requiring minimal manual intervention.

  ### 2. TravelBank:All-in-One Travel Management with Room for App.

**Rating:** 5.0/5.0 stars

**Reviewed by:** ADITYA T. | Software Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 28, 2025

**What do you like best about TravelBank?**

What I like best about TravelBank is its all-in-one approach to managing business travel and expenses. The platform makes booking, tracking, and reporting seamless while offering real-time insights to help control costs and reward employees for smart spending.

**What do you dislike about TravelBank?**

One drawback of TravelBank is that its mobile app can sometimes lag or crash during complex bookings. Additionally, the customization options for reports and integrations could be more flexible to better suit diverse business needs.

**What problems is TravelBank solving and how is that benefiting you?**

TravelBank streamlines corporate travel and expense management by bringing together bookings, reimbursements, and budgeting within a single platform. This integration not only saves time but also lessens administrative burdens and offers clear visibility into company expenditures. As a result, businesses are able to manage their travel costs more effectively.

  ### 3. Effortless Expense Tracking with Real-Time Sync

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dawn O.

**Reviewed Date:** February 02, 2026

**What do you like best about TravelBank?**

I enjoy how you can snap photos of your receipts on your phone, and it automatically uploads them and even merges them with transactions on your card so you don't have to worry about doing that. The initial setup of TravelBank was very easy.

**What do you dislike about TravelBank?**

Sometimes the fluency between the app and the desktop version is not smooth. Sometimes you might process something on your phone and it doesn't show up on the desktop version or vice versa.

**What problems is TravelBank solving and how is that benefiting you?**

I use TravelBank to track expenses in real time, which reduces workload at any one time. I enjoy snapping photos of receipts that are automatically uploaded and merged with card transactions, eliminating manual entry.

  ### 4. Great Expense Monitoring

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bryan C. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 19, 2025

**What do you like best about TravelBank?**

I like being able to properly separete expenses instead of having mystery “Amazon” purchases that I was told are “Supplies”.

**What do you dislike about TravelBank?**

System is a overall easy, I wish there was a way for admin to force an expense report.

**What problems is TravelBank solving and how is that benefiting you?**

Previously, my field team would simply make random purchases from Amazon or Home Depot, and I had to chase down receipts or ask them to bring them to me. Now, since they are required to upload the receipt directly to the app, it's much easier for me to keep track of expenses.

  ### 5. Effortless Receipt Uploads and Clear Charge Tracking

**Rating:** 5.0/5.0 stars

**Reviewed by:** Justin B. | Senior service technician, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 09, 2025

**What do you like best about TravelBank?**

I appreciate that you can upload a receipt even before the charge is processed, and I also find it helpful to have such a clear list of all charges.

**What do you dislike about TravelBank?**

The only problem I've encountered is that occasionally, a charge may take as long as a week to appear.

**What problems is TravelBank solving and how is that benefiting you?**

This tool simplifies the process of coding receipts and ensures that charges are assigned to the correct account with ease.

  ### 6. Easy to Use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dr. Jen R. | Comprehensive School Mental Health Statewide Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 15, 2025

**What do you like best about TravelBank?**

TravelBank is the easiest platform to report to my agencies expenses and mileage for work travel. It is user-intuitive, and there are reminders for places if you forget to fill in certain fields. I highly recommend this program for agencies that have lots of employee travel--it has cut down my reporting time from 20 minutes for one work travel episode to just a few minutes at most!

**What do you dislike about TravelBank?**

There is nothing I dislike about TravelBank.

**What problems is TravelBank solving and how is that benefiting you?**

This helps me contain all my travel information in one spot and reduces the amount of time it takes to report to my agency for reimbursement after travels.

  ### 7. User-Friendly Interface and Fast Support, Hoping for More Policy Features

**Rating:** 5.0/5.0 stars

**Reviewed by:** Samantha S. | Executive Assistant to the CFO, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 23, 2025

**What do you like best about TravelBank?**

The user interface is so easy for cardholders to use to reconcile expenses. Support is also super fast and efficient.

**What do you dislike about TravelBank?**

There are features we would love to see implemented in the future that would better keep our employees in-policy.

**What problems is TravelBank solving and how is that benefiting you?**

The platform is simple, elegant, and easy to navigate. Users are able to find what they need easily and it decreases time spent on reconciling expenses.

  ### 8. Travelbank makes reporting easier!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lisa  H. | Senior Executive Assistant, Enterprise (> 1000 emp.)

**Reviewed Date:** September 29, 2025

**What do you like best about TravelBank?**

I like the ability to take a picture of the receipt so you don't have to save it.  I also appreciate the ease of use of the software.  It's very user-friendly.  Reports are great!

**What do you dislike about TravelBank?**

The time it takes to sync receipts could be a little faster.

**What problems is TravelBank solving and how is that benefiting you?**

It's easier to keep track of expenses without the hassle of making copies of receipts.

  ### 9. Great Support and Simple Interface, but Needs Better Integration and Fewer Bugs

**Rating:** 2.5/5.0 stars

**Reviewed by:** Scott W. | Finance Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 14, 2025

**What do you like best about TravelBank?**

Simple interface, good response time from customer support

**What do you dislike about TravelBank?**

Buggy interface, mobile app doesn't like to upload invoices, data integration with our ERP is unreliable

**What problems is TravelBank solving and how is that benefiting you?**

Electronic submission of expense reports - a big step up from our prior hard-copy process.

  ### 10. Travel Bank absolute Best Business Card Reconciliation and website!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Terry T. | Property Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 30, 2024

**What do you like best about TravelBank?**

Travel Bank is such a user friendly website for your business credit card for uploading receipts and reconciliation, and creating expense reports for approvals! I use travel bank app almost each day - and the ease of implementation  submitting receipts and integration of the whole process. I have not had to contact customer support as it is self explanatory.

**What do you dislike about TravelBank?**

I personally have not experienced any issues.

**What problems is TravelBank solving and how is that benefiting you?**

We no longer keep our paper receipts and do not reconcile our expense report manually

  ### 11. Expense reports are so easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kathy R. | Administrative Assistant, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 11, 2025

**What do you like best about TravelBank?**

I like how much easier it is submitting expense reports through Travel Bank. Also, keeping up with expenses is super easy and I can go back and look at previous months reports if I need to see when an expense was incurred.

**What do you dislike about TravelBank?**

When I am splitting expenses for someone I am a delegate for, it kicks me out if I am taking too long and it doesn't save what I have already done. For some, I have to split it out to 40 separate places and I have to save & log out & back in after 10-15 splits are entered. The time for working in my bosses account as a delegate, should be a bit longer & there should be an opportunity to save my work before being kicked out.

**What problems is TravelBank solving and how is that benefiting you?**

Time spent. It used to take me a full day to do expenses for my bosses. Now it is so easy because I can keep up with it throughout the month and be on top of it on the day we submit.

  ### 12. Excellent Service for people on the road and Live Chat

**Rating:** 5.0/5.0 stars

**Reviewed by:** ILDIKO N. | Digital Court Reporter, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 23, 2024

**What do you like best about TravelBank?**

I can contact them via a Live Chat 24/7 while on the road. They always gave solutions to issues that may arise, and there are plenty of issues that can come up when traveling, including late night, midnight 1 am, 2 am emergency help when we are in a city/place unknown to us. I will always remember San Juan, Puerto Rico arriving around 1 a.m., flying from JFK because at JFK the security line was way too long, I missed the flight, and waited 8 hours for the next flight, taking a taxi there, arrived at the hotel at 2 am, and getting a surprise $50 Resort Fee charge. BUT I know I can contact TravelBank, even at 2 am night, and they will resolve it. That is a service that makes you feel you are not alone.

**What do you dislike about TravelBank?**

I wish they had more hotels in their chain, especially I would love to see booking Drury Hotels from Travel Bank. I like Drury Hotel, they have nice service, breakfast included, always friendly, great service. But Travel Bank only shows the hotel on their list, but I cannot book them from Travel Bank. That would be a great asset !!
Yes, that is what I "dislike".

**What problems is TravelBank solving and how is that benefiting you?**

Booking hotels and flights

  ### 13. Best platform for expenses and travel management!

**Rating:** 5.0/5.0 stars

**Reviewed by:** John H. | Family Program Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 28, 2025

**What do you like best about TravelBank?**

The ease of accessibility with the platform. User friendly. It was easy for employer to implement. Customer support has always been helpful, professional and caring! We use it all the time within our organization for all our expenses/travel management needs and it has great features that make it easy to use and integrate into our organization! LOVE THIS PROGRAM!

**What do you dislike about TravelBank?**

Nothing. This platform has everything that we have needed and then some!

**What problems is TravelBank solving and how is that benefiting you?**

The system needed for travel and expense management. We don't have to create one, we just get to use one that's already been created and is being managed constantly!

  ### 14. Great for On-the-Go Use, but Photo Uploads Are Challenging

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 15, 2025

**What do you like best about TravelBank?**

Easy to use on the go when on the road !

**What do you dislike about TravelBank?**

hard to upload photos when using app sometimes

**What problems is TravelBank solving and how is that benefiting you?**

managing expenses remotely and on demand

  ### 15. All-in-One Platform That's Easy to Use, But Needs Better Transaction Visibility

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Food Production | Enterprise (> 1000 emp.)

**Reviewed Date:** November 03, 2025

**What do you like best about TravelBank?**

Very easy to use platform.  I like that everything is all in one place - submitting receipts for payment or reimbursement.

**What do you dislike about TravelBank?**

Can sometimes be difficult to see all transactions needing attention.

**What problems is TravelBank solving and how is that benefiting you?**

I use TravelBank to submit expense reports along with mileage and expenses for reimbursement.

  ### 16. Useful and easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 28, 2025

**What do you like best about TravelBank?**

the ease of booking hotels and rental cars

**What do you dislike about TravelBank?**

sometimes the rental cars booked are not actually available

**What problems is TravelBank solving and how is that benefiting you?**

Travelbank is solving the problem of having to go to multiple locations to plan trips and ensures that all bookings are within policy

  ### 17. Expense reports made easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bryce S. | Environmental Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 13, 2025

**What do you like best about TravelBank?**

Simplicity of the expense report creation process.

**What do you dislike about TravelBank?**

I don't have any significant dislike regarding TravelBank.

**What problems is TravelBank solving and how is that benefiting you?**

I'm currently not aware of any problems.

  ### 18. Fantastic software solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ana I. | Capital Projects Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 30, 2024

**What do you like best about TravelBank?**

Easy to use, it has the perfect tool pallet to streamline our expense billing. It is easy to use, has great speed, and notifications that don't interrupt the workflow. It was easy to implement across the board. Has great customer support. We use it on a daily basis. Once implemented it was easy to integrate to our operation

**What do you dislike about TravelBank?**

In my experience with TravelBank, I think it is a complete solution, we don't need to add anything to it

**What problems is TravelBank solving and how is that benefiting you?**

It has cut down tracking time. It has streamlined our record-keeping of expenses. It has been a great tool

  ### 19. Easy and transitional and very accurate.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 05, 2025

**What do you like best about TravelBank?**

The ease of using the system and how it tracks all of my purchases.

**What do you dislike about TravelBank?**

Sometimes the system does not provide the best price and the price will change quickly.

**What problems is TravelBank solving and how is that benefiting you?**

It creates a easy transiton to track of my spending and allows me to have accountability for that spending.

  ### 20. Seemlessly smooth to enter transactions.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chris Brown B. | Site Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 13, 2025

**What do you like best about TravelBank?**

How easy it is to use. It was very easy to transition too.

**What do you dislike about TravelBank?**

There really isn't much to it, so bc of that I don't really have any complaints.

**What problems is TravelBank solving and how is that benefiting you?**

Helps me keep up with all my purchases and receipts with ease.

  ### 21. Easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 06, 2025

**What do you like best about TravelBank?**

The app and the program are easy to use and intuitive to navigate. I really like how I can scan several receipts at once and it splits it into the separate ones. Great, innovative way to save time! Also, I can review the receipts of others quickly!

**What do you dislike about TravelBank?**

I can't think of any downsides at this point.

**What problems is TravelBank solving and how is that benefiting you?**

Fast and easy to enter my expenses and also to reveiw the expenses of those that report to me.

  ### 22. Travel bank makes the expense tracking and reimbursement so easy , save time and effortless.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Norma M. | Accountant and Executive Assistant, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 28, 2025

**What do you like best about TravelBank?**

Easy to navegate if you have a problem their customer service is alwasy available. I use it very often.And the integration was super smooth. Offers different features.

**What do you dislike about TravelBank?**

I don't dislike it.I think its a great platfome

**What problems is TravelBank solving and how is that benefiting you?**

Time

  ### 23. Great Customer Service!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mike S. | Purchasing Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 08, 2025

**What do you like best about TravelBank?**

TRavel Bank app and wesite is easy to navigate. Any questions I've had have been answered on a timely basis.

**What do you dislike about TravelBank?**

Still need to learn more about reports and annalizing data.

**What problems is TravelBank solving and how is that benefiting you?**

Giving our employees and easy way to track expenses and be reimbursed on a timely basis,

  ### 24. Quick and Easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bree P. | Client Executive, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 11, 2024

**What do you like best about TravelBank?**

Travelbank is user friendly. With automated recurring expense options, ability to upload my receipts that are used to autofill my expense report and an easy to use app- I love using Travelbank.

**What do you dislike about TravelBank?**

I haven't had any issues while using the platform.

**What problems is TravelBank solving and how is that benefiting you?**

Travelbank is used to keep track of monthly and adhoc expenses and travel.

  ### 25. Great all in one tool for expense and travel management

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ann G. | Senior accountant, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 29, 2024

**What do you like best about TravelBank?**

Travelbank has helped us signficantly to streamline our T&E platform and travel platform all in one. It makes searching for flights and modifying flights also super easy. The customer service support is always available and quick to respond for assistance if any modifications are required.

**What do you dislike about TravelBank?**

Nothing in particular but I do wish that the reporting features could be more robust.

**What problems is TravelBank solving and how is that benefiting you?**

Travelbank is solving our company's travel & expense as an all in one solution.  Travelbank makes it very easy to upload receipts for travel or expense for reimbursement. It also has a very simple user interface that makes it easy for anyone to use.

  ### 26. TravelBank has been a great improvement!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 05, 2024

**What do you like best about TravelBank?**

TravelBank has streamlined our employee expenditures and saves my accounting staff days each month dealing with recipts and getting everything coded and reconciled.

**What do you dislike about TravelBank?**

We are in the hotel business so we don't really use the Travel section of the app for our travel

**What problems is TravelBank solving and how is that benefiting you?**

It makes our end of the month reconciling much faster & cleaner so our accounting staff doesn't have to spend so much time dealing with paper and waiting on answers from our users.  For me as a user, I don't have to keep reciepts.  I can take a picture and enter a little info and I'm done.

  ### 27. Quick and Easy Integration into QB

**Rating:** 5.0/5.0 stars

**Reviewed by:** Adam K. | Plant Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 29, 2024

**What do you like best about TravelBank?**

Quick and easy integration to QuickBooks Online. It allows credit card holders to allocate expenses to appropriate accounts.

**What do you dislike about TravelBank?**

Some useful features are only available for increased cost.

**What problems is TravelBank solving and how is that benefiting you?**

Reducing paperwork by allowing reciepts and account assignment to be done by end user and just reviewed by administrators.

  ### 28. Great Customer Service, Glitchy technology

**Rating:** 4.0/5.0 stars

**Reviewed by:** Damion L. | Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 30, 2024

**What do you like best about TravelBank?**

TravelBank is exteremly easy to use and makes searching for and securing lodging, airfare, or rental cars extremely easy. I appreciate the customer service provided directly by staff via chat or phone. Everyone I have interacted with, personally, has been outstanding.

**What do you dislike about TravelBank?**

The Travel Bank software can be extremely glitchy. Sometimes atempting to book can become cumbersome due to issues with the software. The same unfortunately is true for the iPhone app.

**What problems is TravelBank solving and how is that benefiting you?**

TravelBank provides a one stop shop for booking and approving travel for teams within our company.

  ### 29. Use TB for our work credit cards, I love how easy and user friendly it is

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Environmental Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 19, 2024

**What do you like best about TravelBank?**

I love that it is easy to use and super user friendly. I don't even need to go through a ton of steps to log in, I can just hop on and approve expense reports super quickly.

**What do you dislike about TravelBank?**

I haven't had a bad experience while using TravelBank.

**What problems is TravelBank solving and how is that benefiting you?**

It just fills the role of our expense management software well, but I'm not really on the full business side of things so not sure of specifics.

  ### 30. Sometimes system is slow or it loses pictures

**Rating:** 3.5/5.0 stars

**Reviewed by:** Rhonda S. | Corporate Controller, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 30, 2024

**What do you like best about TravelBank?**

You can enter your information when you take a picture of your expense

**What do you dislike about TravelBank?**

It sometimes loses pictures with no reason

**What problems is TravelBank solving and how is that benefiting you?**

The ease of approving expense reports

  ### 31. Seamless and GREAT Chat service!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ravi G. | Account Exec, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 05, 2024

**What do you like best about TravelBank?**

The responsiveness of the agents via chat - they are FAST and there is rarely if ever a wait more than 30 seconds!!!

**What do you dislike about TravelBank?**

Sometimes, the fares I see aren't as cost-effective/time-effective as what I see on the open market i.e. airline websites, Orbitz, et al. -

**What problems is TravelBank solving and how is that benefiting you?**

It helps me submit my expenses and helps me book travel!

  ### 32. We use it today to manage our small team of corporate card holders.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 05, 2024

**What do you like best about TravelBank?**

The app is easy to use and makes submitting receipts easy.

**What do you dislike about TravelBank?**

There are times where submitting an expense report can be confusing to match the charges to what is on the statement.

**What problems is TravelBank solving and how is that benefiting you?**

Consolidating our expenses and documentation into one simple place and allowing our team to use their cards with clear visability to what is being spent.

  ### 33. As a first time user, I have found this software to user friendly!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Laurie M. | HR / Office Manager / AP, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 29, 2024

**What do you like best about TravelBank?**

The ease of implementation, Ease of use.

**What do you dislike about TravelBank?**

Transaction order during reconciliation.

**What problems is TravelBank solving and how is that benefiting you?**

Time, accuracy, less complication.

  ### 34. TravelBank

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 18, 2024

**What do you like best about TravelBank?**

The automation of the receipts into an expense report

**What do you dislike about TravelBank?**

24/7 customer support is required, even if it is chat.

**What problems is TravelBank solving and how is that benefiting you?**

entire lifecycle of my travels

  ### 35. Very good software for a company of our size.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Marc B. | Member, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 29, 2024

**What do you like best about TravelBank?**

Finally we have insight into our travel spend and how much we spend on clients.

**What do you dislike about TravelBank?**

The site is sometimes very slow to load.

**What problems is TravelBank solving and how is that benefiting you?**

Getting insight to travel expenditure. How much travel we are spending on clients that we do not charge for and also improved travel booking.

  ### 36. Amazingly easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Irita E. | HR/Operations Associate, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 04, 2024

**What do you like best about TravelBank?**

That I am able to upload receipts prior to the transaction posting.   This option decreases the possibility of me losing the receipt.  I can upload same day and wait for the transaction to match the receipt.

**What do you dislike about TravelBank?**

The amount of time that it takes for a transaction to post.

**What problems is TravelBank solving and how is that benefiting you?**

It solves the problem of me having to keep up with receipts and possibly being behind on submitting expenses.

  ### 37. Great

**Rating:** 5.0/5.0 stars

**Reviewed by:** Arcy N. | HR Assistant, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 29, 2024

**What do you like best about TravelBank?**

TravelBank is easy to use, and very precise.

**What do you dislike about TravelBank?**

I have no complaints on the use of Travelbank.

**What problems is TravelBank solving and how is that benefiting you?**

Uploading the receipts and adding up all the expenses.

  ### 38. Excellent product. One of the best travel approval systems I've used in 24 years.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Terry H. | Learning Success Coach, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 30, 2024

**What do you like best about TravelBank?**

Approval for travel is easy, the review/upload of purchases, and the ongoing support provided is great.

**What do you dislike about TravelBank?**

None at this time. I've enjoyed all the value of the current system.

**What problems is TravelBank solving and how is that benefiting you?**

Intergrated AI to collect information from purchases uploaded in the system is very helpful. Also, the immediate approval process with my leadership is very helpful when approving travel.

  ### 39. TravelBank has been the most efficient program I've used

**Rating:** 4.5/5.0 stars

**Reviewed by:** Travis E. | Teacher, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 06, 2024

**What do you like best about TravelBank?**

TravelBank has a user friendly home screen that allows me to quickly navigate anywhere I need to go.

**What do you dislike about TravelBank?**

While it's improving, it's still a little clunky getting to reservations already made.

**What problems is TravelBank solving and how is that benefiting you?**

TravelBank is integrating all steps of the process to allow a one stop shop to plan and reimburse travel and expenses.

  ### 40. Perfect for reimburstments and record keeping past purchases!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Events Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 06, 2024

**What do you like best about TravelBank?**

I love that everything is detail oriented and allows us to keep a precise history of what we purchased and allow us to provide receipts as proof of our ppurchases.

**What do you dislike about TravelBank?**

Truthfully, the account selection process is the only issue I have. I work in the event space and when selecting my type of purchase, the types of purchaseis a bit complicated.

**What problems is TravelBank solving and how is that benefiting you?**

It allowes me to have a good track of my expenses when I am on the job or on-site and it really helpful with keeping everything in order.

  ### 41. TravelBank is user friendly for those who are  filling out expense reports and submitting to the BO.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Krista H. | Coordinator for the Dean of Students Office, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 26, 2023

**What do you like best about TravelBank?**

TravelBank is time efficient and easy to use if your receipts and information are ready.

**What do you dislike about TravelBank?**

TravelBank is not helpful when the software is down.

**What problems is TravelBank solving and how is that benefiting you?**

Missouri Baptist University uses less paper and is safe to store and track budget expenditures.

  ### 42. Easy of Use and Quick Payment!

**Rating:** 5.0/5.0 stars

**Reviewed by:** David S. | Regional Practice Leader- NC, SC, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 30, 2024

**What do you like best about TravelBank?**

It is extremely intuitive and easy to use when mobile.  Love the Biometric login feature!

**What do you dislike about TravelBank?**

Very infreuently it might time out updating a field

**What problems is TravelBank solving and how is that benefiting you?**

Being able to enter accurately expenses on the run and get paid timely by our accounting office

  ### 43. ASU Prep Academy - TravelBank

**Rating:** 4.0/5.0 stars

**Reviewed by:** Gregory F. | Finance Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 30, 2024

**What do you like best about TravelBank?**

Convenient, Easy to Use, Expense Data, Great Customer Service

**What do you dislike about TravelBank?**

Expense Workflow-We would like to be able to adjust the expense approval workflow, but I have been denied multiple times.

**What problems is TravelBank solving and how is that benefiting you?**

Saving our Organization Time for our employees travel plans

  ### 44. Super Easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jennifer S. | Account Executive, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 04, 2024

**What do you like best about TravelBank?**

Ease of use.  I just click and go after taking a picture of my receipts

**What do you dislike about TravelBank?**

transactions get hidden from previous month

**What problems is TravelBank solving and how is that benefiting you?**

Where is the money going

  ### 45. Easy to use, convenient and streamlined travel & expense tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sabine L. | Director, Strategy, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 07, 2024

**What do you like best about TravelBank?**

It has great functionality for booking flights, consistent notifications of change to travel plans or credit card charges and mileage being computed for me.

**What do you dislike about TravelBank?**

Having to wait for transactions to pair to be sure my uploaded receipt uploads.

**What problems is TravelBank solving and how is that benefiting you?**

It makes it quick to book my travel as well as upload receipts while keeping expenses within my organization's preset spending parameters.

  ### 46. Snap a picture of receipt to TravelBank expense a breeze

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 02, 2024

**What do you like best about TravelBank?**

TravelBank will associate the picure of the receipt with the merchant without any work.

**What do you dislike about TravelBank?**

That the merchant appeared quicker on my transactions.

**What problems is TravelBank solving and how is that benefiting you?**

None that I am aware of.

  ### 47. Much Easier to Use than Previous Company

**Rating:** 5.0/5.0 stars

**Reviewed by:** Carol C. | Marketing Coordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 04, 2024

**What do you like best about TravelBank?**

Filing my expense report each month has become a breeze, saving me time so I can focus on my real job! Love it

**What do you dislike about TravelBank?**

The only thing I don't like is that sometimes I get a receipt but can't match it until a couple days later, which I forget to do.

**What problems is TravelBank solving and how is that benefiting you?**

Time savings!

  ### 48. TravelBank is EASY to use!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tyrie M. | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 04, 2024

**What do you like best about TravelBank?**

TravelBank is very user friendly, straightforward.

**What do you dislike about TravelBank?**

I haven't found anything that I dislike.

**What problems is TravelBank solving and how is that benefiting you?**

Completing expense reports for the two people I support/assist.  Easy to enter receipts and travel details. Easy to submit, and payment is quick.

  ### 49. Easy to use, saves me time and money.

**Rating:** 5.0/5.0 stars

**Reviewed by:** James S. | Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 31, 2023

**What do you like best about TravelBank?**

I enjoy being able to upload my receipts on the go while it helps me stay organized and saves me time submitting my invoices for reimbursement.

**What do you dislike about TravelBank?**

I sometimes get frustrated that the App will log me out and worry that I will lose my information, but it has always been recovered. I want to be able to set a repeated expense and plug it into a new report by the date I choose; I have not figured out how to use the feature which claims to allow a repeated expense to be created, yes I can make it, but I haven't been able to figure out how to apply it.

**What problems is TravelBank solving and how is that benefiting you?**

It helps me stay organized while traveling so I don't forget to submit expenses. It is also great for keeping track of taxes I may be eligible for use as a deduction.

  ### 50. Travelbank makes work expenses so seamless and simple

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 04, 2024

**What do you like best about TravelBank?**

How easy it is to upload reciepts directly to our accounting team for organized and quick reimusment.

**What do you dislike about TravelBank?**

nothing i can think of at the moment. Everything works very well for me

**What problems is TravelBank solving and how is that benefiting you?**

TravelBank makes it so can easily submit any receipts and purchases to get reimbursed easily.


## TravelBank Discussions
  - [Is there any way to automatically resubmit recurring expenses?](https://www.g2.com/discussions/32486-is-there-any-way-to-automatically-resubmit-recurring-expenses) - 1 comment, 1 upvote
  - [What is the right approach to collect expenses and seprate them across different projects?](https://www.g2.com/discussions/13110-what-is-the-right-approach-to-collect-expenses-and-seprate-them-across-different-projects) - 1 comment, 1 upvote
  - [How do I change Milage rates, accounts, etc.](https://www.g2.com/discussions/13092-how-do-i-change-milage-rates-accounts-etc) - 1 comment, 1 upvote
  - [How do I capture and submit expenses on TravelBank?](https://www.g2.com/discussions/expenses) - 1 comment, 1 upvote
  - [Can we take advantage of negotiated corporate rates?](https://www.g2.com/discussions/corporate-rates) - 1 comment, 1 upvote

- [View TravelBank pricing details and edition comparison](https://www.g2.com/products/travelbank/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-03+09%3A05%3A52+-0500&secure%5Bsession_id%5D=52b39ab0-6748-415e-8c2e-7239672d5b41&secure%5Btoken%5D=c26382c1273c61d8ddb8c3d3ade03f69e7fdfcd8fb62463dacc931ec82ee0a9d&format=llm_user)
## TravelBank Integrations
  - [Paycor](https://www.g2.com/products/paycor/reviews)

## TravelBank Features
**Expense Reports**
- Ease of Creating Expense Reports
- Bank / Credit Card Integration
- Smart Categorization
- Digital Receipt Management
- Employee Reimbursement
- Currency Conversions
- Credit Card Integration

**Expense Reporting**
- Expense Automation
- Integration
- Compliance
- Mobile Functionality

**Agentic AI - Accounting & Finance**
- Autonomous Task Execution

**Agentic AI - Expense Management**
- Autonomous Task Execution
- Cross-system Integration

**Travel Management**
- Ease of Booking
- Itinerary Management
- Trip Notifications
- Advanced Integrations

**Approval **
- Rules
- Workflows
- Submit

**AI - Travel Management**
- Personalization
- Predictive Analytics
- Cost Savings
- Efficiency
- Real-Time Assistance

**Client Invoicing**
- Project Accounting / Revenue Recognition

**Agentic AI - Travel Management**
- Autonomous Task Execution
- Proactive Assistance

**Generative AI - Expense Management**
- Image-to-Text
- Text Generation
- Text Summarization

**Employee Risk Management**
- Emergency Assistance Integration
- Policy Enforcement & Compliance
- Traveler Tracking
- Risk Alerts & Safety Notifications

**Mobile**
- Receipt Capture
- Mileage Tracking
- Travel Itinerary and Flight Status Updates

**Platform**
- Embedded AI / Machine Learning
- Complex Approval Workflow

**Sustainability & Reporting**
- Sustainability Reporting
- Green Travel Recommendations
- Carbon Emissions Tracking

**Administration**
- PCI Regulation Compliant

**Administration**
- Business Tool Integration
- Workflow
- Automated Reminders
- Policy Compliance Management
- User, Role, and Access Management

**Platform**
- Reporting
- APIs / Integration
- Internationalization
- Performance and Reliability
- Mobile User Support

## Top TravelBank Alternatives
  - [Navan (Formerly TripActions)](https://www.g2.com/products/navan-formerly-tripactions/reviews) - 4.7/5.0 (8,941 reviews)
  - [SAP Concur](https://www.g2.com/products/sap-concur/reviews) - 4.0/5.0 (6,930 reviews)
  - [Perk (formerly TravelPerk)](https://www.g2.com/products/perk-formerly-travelperk/reviews) - 4.6/5.0 (1,905 reviews)

