# Sylius Reviews **Vendor:** Sylius **Category:** [E-Commerce Platforms](https://www.g2.com/categories/e-commerce-platforms) **Average Rating:** 4.2/5.0 **Total Reviews:** 10 ## About Sylius Open Source eCommerce Framework on Symfony ## Sylius Pros & Cons **What users like:** - Users value the **responsive customer support** of Sylius, ensuring assistance is always at hand when needed. (1 reviews) - Users value the **customizability** of Sylius, allowing them to tailor storefronts to match their unique brand identity. (1 reviews) - Users value the **customization options** in Sylius, enabling tailored storefronts that enhance brand identity. (1 reviews) - Users find Sylius to be **extremely easy to use** , aided by excellent customer support for seamless implementation. (1 reviews) - Users value the **feature diversity** of Sylius, highlighting the abundance of tools available right from the start. (1 reviews) - Implementation Ease (1 reviews) - Quick Setup (1 reviews) **What users dislike:** - Users find the **complex implementation** of Sylius to be challenging and technically demanding. (1 reviews) - Users find the **costly development and plugin installation** for B2B features in Sylius to be a significant drawback. (1 reviews) - Users find Sylius lacking in **comprehensive B2B features** , necessitating extra development work or costly plugins. (1 reviews) - Users find Sylius to be **time-consuming** due to the need for extensive development or costly plugins for B2B features. (1 reviews) ## Sylius Reviews ### 1. Flexible B2B Commerce Platform With Integration Deficiencies **Rating:** 3.5/5.0 stars **Reviewed by:** Strebel B. | Senior Procurement & Supply Chain Manager, Business Supplies and Equipment, Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2026 **What do you like best about Sylius?** Sylius serves as our core operating platform for office and industrial equipment wholesale trade. Its scalable B2B architecture can be freely adjusted to match our bulk purchasing business modes. Graduated pricing policies cater well to varied cooperation terms with enterprise buyers and long-term suppliers. The centralized inventory panel delivers instant stock data from all cooperative vendors, effectively preventing inventory surplus and shortage issues. Localized compliance configurations fully comply with German commercial norms, offering solid guarantee for daily stable wholesale operations and cutting manual data mistakes effectively. **What do you dislike about Sylius?** The built-in logistics monitoring function cannot satisfy cross-city distribution management demands within Germany. Batch exporting massive order and supplier datasets suffers obvious speed lag. Linking with mainstream enterprise ERP systems needs abundant customized coding work. Its after-sales processing module remains simplistic, failing to support layered approval procedures and complex dispute settlement required in B2B wholesale scenarios. **What problems is Sylius solving and how is that benefiting you?** This platform centralizes dispersed order and stock information, getting rid of error-prone manual form statistics. It standardizes tiered discount settlement and streamlines joint stock allocation among suppliers. The whole procurement delivery cycle gets noticeably compressed. Meanwhile, inherent regulatory adaptation functions keep daily trading behaviors compliant with local laws, substantially lowering commercial operational risks. ### 2. Flexible E-Commerce Platform with Community Support **Rating:** 4.5/5.0 stars **Reviewed by:** Saqer A. | Senior Management Consultant, Strategy & Operations, Management Consulting, Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2026 **What do you like best about Sylius?** As a strategy and operations consultant, my favorite aspect of Sylius is its fully modular, Symfony-based architecture. It doesn’t lock clients into fixed templates or rigid operational workflows, letting us fully customize pricing logic, inventory rules, storefront layouts and sales processes to match unique business requirements. The clean, structured codebase ensures long-term maintainability and seamless business scaling for growing mid-market clients. Its native multi-store and multi-currency functionality is ideal for European cross-border operations. On top of that, its customizable sales and inventory reporting delivers audit-ready data tracking that easily adheres to strict German GDPR traceability standards, with active community resources streamlining our client implementation workflows significantly. **What do you dislike about Sylius?** Sylius’s biggest practical drawbacks show up in daily client operations. The default admin backend is functional but unrefined and unintuitive compared to modern SaaS e-commerce tools. Non-technical store managers cannot complete routine tasks like bulk product updates or inventory adjustments without developer assistance, creating extra operational friction. Native SEO and marketing features are very basic, so we always need third-party plugins to support promotional campaigns and search optimization, adding system complexity and maintenance work. Additionally, large product catalogs cause noticeable performance lag without manual backend optimization, creating extra workload for our enterprise client deployments. **What problems is Sylius solving and how is that benefiting you?** We leverage Sylius to deliver fully customized e-commerce solutions for our digital transformation clients, replacing inflexible off-the-shelf platforms that limited business innovation. It eliminates unnecessary custom development work caused by mismatched system functions, cutting overall project costs and implementation timelines. The platform standardizes end-to-end order and inventory data management, ensures full GDPR-compliant data traceability, and builds scalable e-commerce ecosystems that support clients’ long-term operational growth and cross-border business expansion. ### 3. Flexible, Multi-Channel Growth Platform with Learning Curve **Rating:** 5.0/5.0 stars **Reviewed by:** Kàmál F. | Data analist, Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2026 **What do you like best about Sylius?** What I appreciate most about Sylius is its uncompromising flexibility. I also find it valuable that I can customize the 'Core' without breaking it. This flexibility and ability to tailor the framework is a significant advantage for me. **What do you dislike about Sylius?** High Barrier to Entry (Learning Curve) **What problems is Sylius solving and how is that benefiting you?** I use Sylius for multi-channel and international growth. I appreciate its uncompromising flexibility, allowing me to customize the core without breaking it. ### 4. Effortless to Use with Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Yana N. | Catalog Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2025 **What do you like best about Sylius?** It is extremely easy to use and implement, thanks to its wide range of features. I use it very frequently, and whenever I have a question or issue, their customer support is always available and ready to help. **What do you dislike about Sylius?** There's nothing I would say to dislike about it. **What problems is Sylius solving and how is that benefiting you?** It has all the flexibility for all my business requirements with its best ecosystem & extensibility. ### 5. Includes useful tools and services **Rating:** 4.0/5.0 stars **Reviewed by:** Angela A. | Tax Manager, Construction, Mid-Market (51-1000 emp.) **Reviewed Date:** October 22, 2024 **What do you like best about Sylius?** As a developer working for e-commerce platform for small business, Sylius went through many changes, being an open-source framework based on Symfony helped me. It also gives us an opportunity to design the storefront to suit our brand image and this is something very unique. **What do you dislike about Sylius?** It can be said that the support for comprehensive B2B features seems somewhat deficient in Sylius. These functionalities might have to be implemented by doing much more development work or installing extra plugins which are costlier and take time. **What problems is Sylius solving and how is that benefiting you?** Sylius is an open-source solution that offers elementary and affordable solutions for the creation of e-commerce stores. This is because it is an open source software whose modular design affords easy control over the functionalities incorporated. ### 6. My experience using sylius for e-commerce **Rating:** 3.5/5.0 stars **Reviewed by:** Etornam K. | Software engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 01, 2024 **What do you like best about Sylius?** The number of features and a lot of tools you need come out of the box **What do you dislike about Sylius?** The setup can be a little bit difficult and it is technical **What problems is Sylius solving and how is that benefiting you?** Helping create a customizable ecommerce platform with a lot of tools for integration and use ### 7. Good Headless E-commerce platform **Rating:** 4.0/5.0 stars **Reviewed by:** Nishit C. | software developer, Enterprise (> 1000 emp.) **Reviewed Date:** August 11, 2022 **What do you like best about Sylius?** From Management of inventory, promotions, and customer support to checkout and payment tracking. Sylius provide Rest-API's for each flow required to make complete e-commerce. **What do you dislike about Sylius?** Customer support and documentation for Sylius are not really great. Eco-system for the development of other competitors like Magento is far better. Since it's headless you might need to integrate it with some User interface **What problems is Sylius solving and how is that benefiting you?** A scalable and open-source solution for e-commerce. Features and services that you need are all provided by them. No hassle compared to integration and going live with customers using it ### 8. Reliable ecommerce software **Rating:** 5.0/5.0 stars **Reviewed by:** Sapana T. | Sr. Executive Online Marketing , Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2022 **What do you like best about Sylius?** Sylius is a good platform to create a customer experience. It can be easily integrated with the running business. It is easy to implement and also provides an easy interface. It can be used for B2B AND B2C targeting. Filteration and customization are easy. **What do you dislike about Sylius?** Nothing to dislike as of now except it's design theme. **What problems is Sylius solving and how is that benefiting you?** It connects big to SMB'S and provides a better understanding to the customers. ### 9. The best ecommerce software **Rating:** 5.0/5.0 stars **Reviewed by:** Yazan J. | Structural Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** December 21, 2021 **What do you like best about Sylius?** The best features of this application is that it is light, fast and very understandable for people or company want to sale products. And where the customer can understand the settings of this application and that most of the users by small business companies that use this application who deal with me do not face any problem learn to adjust the settings. **What do you dislike about Sylius?** Previously, the browser was not free for a limited period for the purpose of testing because some of its most important features you have to pay in order to be able to check these features. This is something that makes its pioneers very anxious to be convinced to buy it. **Recommendations to others considering Sylius:** This is an advantage that you can invest in creating a website for sale to companies that are middle-income because it is easy to use and uncomplicated **What problems is Sylius solving and how is that benefiting you?** We have designed a lot of special websites for our clients who have middle income companies. It is light in navigation, designed and suitable for the needs of clients ### 10. Review Sylius **Rating:** 3.5/5.0 stars **Reviewed by:** Jonathan D. | Enterprise (> 1000 emp.) **Reviewed Date:** May 30, 2018 **What do you like best about Sylius?** Has it is based on the popular framework Symfony, Sylius is realy easy to extend with custom development. It is opensource and really active on github so we can easily participate and send code to the sylius team. **What do you dislike about Sylius?** Maybe be the original design which is to simple and white for ec-ommerce view (the admin panel is quite beautiful). But anyway it is easy to change it and add our own templates. **What problems is Sylius solving and how is that benefiting you?** We create ecommerce websites based on Symfony framework very easily. It is lightweight and allows us to create websites that really fits customer needs by overriding parts of the application and add our own logic and code. ## Sylius Discussions - [What is Sylius used for?](https://www.g2.com/discussions/what-is-sylius-used-for) - [View Sylius pricing details and edition comparison](https://www.g2.com/products/sylius/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-03+08%3A40%3A14+-0500&secure%5Bsession_id%5D=dcc4dd1f-7135-4f24-8f4f-8bda95725f93&secure%5Btoken%5D=03c3f94cf0b47e7aa0538db7d28ed142f1224f71d865d803d3fd7957173b4333&format=llm_user) ## Sylius Features **Headless Commerce** - Decoupling - REST APIs - Data Orchestration - Customization - Extensibility **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - E-Commerce Platforms** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Merchandising/Marketing** - Storefront Design Tools - Product Visualization - Recommendations / Personalization - Promotions and Discounts - Shopping Cart Abandonment - Product Reviews **Product Catalog** - Content Management - Product Configuration - Product Search and Filtering - Intangible Products **Order Process** - Checkout Process - Shipping Options - Tax Display and Processing - Payment Processing - Order Management - Returns / Refunds - Inventory Management - Multi-Channel Fulfillment **Multi-Channel Support** - Omnichannel - Mobile - Social Commerce - Store Locator - 3rd-Party Store Integration - B2B **Platform** - APIs - Customization - Integrations to Add-on Tools - User Management - Reporting / Analytics - Security - Admin Access Rights - Test-to-Product Migration - Internationalization - Cross Browser Support - Performance and Reliability ## Top Sylius Alternatives - [Shopify](https://www.g2.com/products/shopify/reviews) - 4.4/5.0 (4,926 reviews) - [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) - 4.2/5.0 (571 reviews) - [WooCommerce](https://www.g2.com/products/woocommerce/reviews) - 4.4/5.0 (1,228 reviews)