splose Reviews & Product Details

I find the integrated AI into the clients workspace the most valuable and time saving part of the system. As an independant solo practice, this saves me tons of time. They recently are trialling something called 'AI blocks', which has further revolutionised my workflow and time savings!

Despite having had a few issues, from my experience Bobby (online assistant) and then later the 'real people' you connect to have always been helpful and responsive. Review collected by and hosted on G2.com.

Maybe just me, but integration with Xerox seems to have some nitty gritty things to change/update. Sometimes on Xerox side, other times on Splose side. I'm not a finance person, so this gets me everything as I dont understand the finance language! Review collected by and hosted on G2.com.

Bobby the chatbot help is the best I have seen for trouble shooting and usually solves the issue without needing to talk to a Human .

The auto-integration of forms is also very useful. Review collected by and hosted on G2.com.

Logging in requires physically putting in my business name with hyphens —- - - .splose .coma.au - computer cant seem to be auto-save the log in to avoid repeating, however this may be as issue at my end Review collected by and hosted on G2.com.

Splose offers a super friendly user interface. Our team took to it very quickly making the transition from our old CRM stress free.

The dev team are always making updates to the platform and offer a great way for users to submit development suggestions.

I greatly value the ability to generate an array of reports - it makes reviewing staff performance, appointment data and client information a breeze.

We use the Batch Invoice function along with NDIS Bulk Uploads all the time. Review collected by and hosted on G2.com.

Not much, to be totally honest. The suppprt team have always been very accepting of any feedback I have. Review collected by and hosted on G2.com.

Splose is intuitive to navigate and effectively addresses the needs of our practice, helping to boost both efficiency and productivity. The Splose team consistently responds to feedback and keeps the system updated to meet our evolving needs. Review collected by and hosted on G2.com.

Additional costs for add ons like 2 way sms or AI Review collected by and hosted on G2.com.

The AI assistant Bobby is incredibly helpful and I can easily find answers to many of my questions. Support is also handy and the responsiveness is good. Many of the features are easy to use. Review collected by and hosted on G2.com.

I find it incredibly challenging to copy and paste from a word doc into Splose notes - all the formatting is lost and I spend too long trying to just make the notes look half decent.

I don't like that case budgets are tracked from the calendar as opposed to what's actually invoiced. I have some issues with travel time on either side of an appointment showing, even when I set travel to zero (if telehealth). Review collected by and hosted on G2.com.

Splose offers an intuitive interface that makes day-to-day practice management smooth and efficient. From scheduling and client communication to documentation and invoicing, everything is well integrated. The customizable templates, client portal, and automation tools are particularly useful for maintaining a professional workflow while saving time. Their AI features are also helpful for progress note writing.

I find their customer support very responsive and they are well priced.

The fact that they sync live with Xero has been a great advantage for us. Review collected by and hosted on G2.com.

There are still some features I hope they will update.

The fact that you can't send messages to contacts is cumbersome.

Their data export option is also limited. Review collected by and hosted on G2.com.

I am finding Splose very easy to use, the AI note-taking has been a game changer and works relatively well most of the time. For NZ based physios their ACC integration has been a breeze and if ever you need help, Billy the chatbot is fantastic or their team responsive if Billy cannot assist. They are great at implementing changes submitted by the community and the platform continues to evolve constantly. It is only a matter of time before they will dominate the industry if they continue to do what they do. Review collected by and hosted on G2.com.

There are still a few things that are a bit clunky, but they are always changing and improving these. For NZ-based physios the most difficult thing for me currently is not being able to invoice an appointment until an ACC claim is linked. Meaning you can't generate an invoice for a surcharge +/- email a receipt/invoice until after you have lodged the ACC claim and attached it to the appointment. Review collected by and hosted on G2.com.

Several things are really good! The AI integration right inside the note taking window. It is so easy to use, and functionality has been ideal for our needs. When getting in trouble or needing help, the AI bot is great and a person is always at the end of the conversations. Review collected by and hosted on G2.com.

The integration requests take a while. Otherwise, not much to complain about. Review collected by and hosted on G2.com.

It syncs up with other companies we use which makes everything more streamlined for us. I like the voice dictation it helps me write super quick clinical notes and letters! Review collected by and hosted on G2.com.

I would like to be able to put a case on but not link to appointments as ours change in our diaries frequently so would like some flexibility around that Review collected by and hosted on G2.com.

Having all the information conveniently in one place is a major advantage. I appreciate how responsive Splose is when it comes to enhancing their platform. They are always adapting and making updates to improve the overall user experience. Review collected by and hosted on G2.com.

The software can feel somewhat clunky at times. Processing certain payments for clients often requires navigating through several screens, which can be tedious. Additionally, making some changes means updating multiple settings, and this process can be both challenging and time-consuming. Review collected by and hosted on G2.com.