# SmarterMail Reviews **Vendor:** SmarterTools **Category:** [Email Software](https://www.g2.com/categories/email) **Average Rating:** 3.7/5.0 **Total Reviews:** 27 ## About SmarterMail SmarterMail, available on Linux, as a Docker container, and Windows, is the only business email server with native support for Exchange protocols such as MAPI, EWS, and EAS, eliminating the need for extra software or plug-ins. SmarterMail delivers full Exchange-level functionality at a fraction of the cost, with lower hardware requirements, greater stability, and reduced maintenance. SmarterMail also includes built-in team collaboration tools like audio/video chat and Online Meetings at no additional charge. SmarterMail‘s Marketplace makes it easy to extend functionality with integrations such as OnlyOffice, Collabora, and AI platforms like ChatGPT. Plus, SmarterMail's High Availability solution ensures redundancy and fault tolerance across multiple servers. ## SmarterMail Reviews ### 1. Simple. Works. No Drama. **Rating:** 4.0/5.0 stars **Reviewed by:** Denith M. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2023 **What do you like best about SmarterMail?** Easy and straightforward email client. I love that the emails are easy to search and sort as you like, and that the storage space is plentiful. Works on a variety of clients and browsers. **What do you dislike about SmarterMail?** Could use a bit better multimedia support, particularly with email signatures. **What problems is SmarterMail solving and how is that benefiting you?** We get to keep company emails accessible wherever we are, and also remove it from the unreliability of our local servers. ### 2. Good Product At A Reasonable Price **Rating:** 4.0/5.0 stars **Reviewed by:** Phill H. | Director Of Digital Services, Small-Business (50 or fewer emp.) **Reviewed Date:** March 16, 2023 **What do you like best about SmarterMail?** Solid product with a great GUI at a comparably good price **What do you dislike about SmarterMail?** The annual fee can be a bit high for smaller organisations. **What problems is SmarterMail solving and how is that benefiting you?** Most webserver solutions either have no built-in email solution or one which has a very poor quality GUI for clients. Smartermail is the best solution in my experience. ### 3. Small Business Email **Rating:** 4.0/5.0 stars **Reviewed by:** Brenda V. | Income Planner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2021 **What do you like best about SmarterMail?** I like the teamwork function; all registered users can chat by voice and video to work together. Synchronize different online services. **What do you dislike about SmarterMail?** The speed of detecting new incoming emails from the server is not 100% effective. **What problems is SmarterMail solving and how is that benefiting you?** Organize work and email from the work interface; each user can email and share documents and data through the local server. Main local server within the work office. ### 4. A real competitor for Exchange **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** November 19, 2021 **What do you like best about SmarterMail?** It is easy to set up and easy to use. The interface makes everything feel accessable and easy to understand. **What do you dislike about SmarterMail?** The webmail feature could use a few more options. It would be nice to have rules available. **What problems is SmarterMail solving and how is that benefiting you?** It is saving us a ton of money over an option like Exchange. ### 5. Limited use **Rating:** 3.0/5.0 stars **Reviewed by:** Cheryl N. | A, Small-Business (50 or fewer emp.) **Reviewed Date:** August 24, 2021 **What do you like best about SmarterMail?** Very simple interface, making it very user friendly. **What do you dislike about SmarterMail?** Limited space. Also, I had issues with clients receiving my attachments. I would them have to just send it from my gmail account. **What problems is SmarterMail solving and how is that benefiting you?** Everything is easy and simple to find. ### 6. Simple and elegant **Rating:** 4.5/5.0 stars **Reviewed by:** John G. | Registrar, Small-Business (50 or fewer emp.) **Reviewed Date:** March 15, 2019 **What do you like best about SmarterMail?** It's easy to manage users, aliases, and accounts. **What do you dislike about SmarterMail?** It is not the fastest server on the market. **What problems is SmarterMail solving and how is that benefiting you?** Running 2 businesses off of the platform with no complaints. ### 7. good mail service provider **Rating:** 4.0/5.0 stars **Reviewed by:** Sachin P. | Sachin Patel, Small-Business (50 or fewer emp.) **Reviewed Date:** October 21, 2019 **What do you like best about SmarterMail?** Smartermail is a good business mail service provider for sending and receiving emails.Smarter mail provide a simple and elegant user interface. **What do you dislike about SmarterMail?** Smartermail is send almost 70% mail in to junk email.smarteremail is not getting mail instantly like gmail and yahoo it takes some time to get mail. **Recommendations to others considering SmarterMail:** Smartermail is a good business mail provider with cheap price so who is need a mail service in minimum price is best for them. **What problems is SmarterMail solving and how is that benefiting you?** Smarter Mail is provide me a Mailing services for sending and receiving mail.Interface of smarter mail is so much easy so i am easily operate smartermail. ### 8. Best affordable business Mail Provider **Rating:** 4.0/5.0 stars **Reviewed by:** Arpit J. | Arpit Jain, Small-Business (50 or fewer emp.) **Reviewed Date:** October 23, 2019 **What do you like best about SmarterMail?** SmarterMail is an excellent business email provider with a user-friendly interface. SmarterMail is very affordable for small and medium-sized industries. It is very easy to use for sending and receiving emails, as well as for user management in SmarterMail. **What do you dislike about SmarterMail?** SmarterMail web version is great, but its mobile version does not have a good user interface. **What problems is SmarterMail solving and how is that benefiting you?** SmarterMail provides me with business email services within my budget. Sending and receiving emails is easy with SmarterMail. SmarterMail is so easy to use that our team can easily adopt this tool. ### 9. Affordable Mail Provider **Rating:** 4.5/5.0 stars **Reviewed by:** Sonu s. | Senior Web Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2019 **What do you like best about SmarterMail?** Smarter Mail is a affordable mail provider for business mail. Smarter Mail is use for mail services with good web interface. Smarter Mail is having so much functionality like User management, Calendar, Task Management, Notes etc. **What do you dislike about SmarterMail?** Mobile interface of Smarter Mail is not provide all functionality like user management, settings, calendar etc... **Recommendations to others considering SmarterMail:** SmarterMail is affordable Professional Mail Provider with so much functionalities. **What problems is SmarterMail solving and how is that benefiting you?** Smarter mail is provide me a send and receive mails, Create Task, Create Notes, Manage Calendar events. ### 10. Works well for our business. **Rating:** 5.0/5.0 stars **Reviewed by:** Samantha C. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2019 **What do you like best about SmarterMail?** Easy to use for our business application that has multiple users. There is an ease of learning and lots of things you can do with this software. You can even set up a function to see who is emailing what and receiving what which is so helpful when someone has lost an email. Autoresponders are great. Lots of good features. **What do you dislike about SmarterMail?** I haven't found anything that I particularly dislike - the mobile interface is a little clunky but still quite useable. I guess that would be my only real negative. **Recommendations to others considering SmarterMail:** I would recommend giving SmarterMail a try. We have a fairly small business and it works great for us. Not sure how it would work for someone with more employees than we have. But for us, it works great and keeps us organized. **What problems is SmarterMail solving and how is that benefiting you?** This has allowed us to have multi user emailers and keep track of what everyone is doing. ### 11. Extreme Disappointment **Rating:** 0.0/5.0 stars **Reviewed by:** Darian S. | Behavioral Interventionist, Law Practice, Small-Business (50 or fewer emp.) **Reviewed Date:** March 13, 2019 **What do you like best about SmarterMail?** There is very little that I can say that is positive about this mail server. The user interface is atrocious and it is very impractical. **What do you dislike about SmarterMail?** The calendar function of SmarterMail is very low-functioning. The updating speed is slow and the multi-calendar option is less than impressive. You cannot merge two calendars or add them to the "My Calendar." The "My Tasks" page updates with any date or time received in my junk mail which prevents me from seeing clearly any tasks that I have for the day. **Recommendations to others considering SmarterMail:** There are other, more helpful and successful mail servers that a company could rely on that are easier to use. SmarterMail is impractical and the user interface is not just unattractive, but also difficult to navigate. **What problems is SmarterMail solving and how is that benefiting you?** We are using this as a back up email server for our entire office. Each employee has her own account. The only benefit is that it is a cloud server that we can access in case something happens. ### 12. Smarter mail **Rating:** 4.5/5.0 stars **Reviewed by:** Cole M. | Wellness Pharmacist, Pharmaceuticals, Small-Business (50 or fewer emp.) **Reviewed Date:** March 15, 2019 **What do you like best about SmarterMail?** group chat for a fraction of the cost, great mail service. quick response time. regular updates that provide top notch service when it is needed Their Global Presence is outstanding. They have over 15 million end users and a strong, global network of channel partnerships. By targeting small, medium and enterprise-level businesses, web hosts and service providers, their customer base has grown to span more than 120 countries and our products support over 60 languages. **What do you dislike about SmarterMail?** nothing, this is an excellent application. I have always been impressed with the customer service as well as the staff on hand to make all of my experiences better. **Recommendations to others considering SmarterMail:** Great customer service, great support system 24-7, great user interface as well as great way of connecting to clients. Easy to use, each to teach how to use **What problems is SmarterMail solving and how is that benefiting you?** My collaboration with others is so much easier on this platform. They build reliable, powerful and feature-rich software that is simple for end users to understand and easy for administrators to manage. Initially the software of choice for the web hosting industry, they've grown into a leading provider of business software for thousands of companies worldwide. Their mission is to help companies communicate, analyze and support their worldwide businesses. Their products are utilized by thousands of companies, and millions of users, across a broad base of market segments -- including those in the technology, financial, education, health and hosting industries. ### 13. It gets the job done **Rating:** 2.5/5.0 stars **Reviewed by:** Allen T. | Mr. Allen Tierney, Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2019 **What do you like best about SmarterMail?** I like that I'm able to access my mail online, and that it is generally attractive. I'm able to send emails, and download attachments. It is an effective piece of software. **What do you dislike about SmarterMail?** I really wish there was an easier way to find the correct mail settings if I want to download these emails into a mail client. If I want to also access the same emails on my phone it is very difficult to find the correct settings to make this easily happen. **What problems is SmarterMail solving and how is that benefiting you?** Smarte rmail allows us to have online access to our emails as a business. It's effective, gets the job done, but doesn't stand out to me as anything exceptional. ### 14. Not User Friendly **Rating:** 0.5/5.0 stars **Reviewed by:** Darian S. | Legal Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2019 **What do you like best about SmarterMail?** There isn't much that is positive that I have to say about my experience using SmarterMail. **What do you dislike about SmarterMail?** It is slow, difficult to navigate, and impractical. The calendar function of SmarterMail is worse than any I've ever used before. **Recommendations to others considering SmarterMail:** While SmarterMail might be cheaper, it is by no means a quality product. You get what you pay for. **What problems is SmarterMail solving and how is that benefiting you?** We switched to SmarterMail after our Outlook account expired, and I wish that we had renewed our Outlook account. ### 15. Secure and reliable way office correspondence **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** January 14, 2019 **What do you like best about SmarterMail?** I like being able to keep my work emaiI seperate from my personal email but also having the ability to forward my email to my personal email when I need it. There are also some great security features which are very important when working in the medical field. We have both an encrypted version and a standard version. **What do you dislike about SmarterMail?** I dislike the small amount of storage available. This may be customizable but with our particular version it gets full and I have to get IT to delete things. I also don't like the way it handles older files. When emails become years old the attachments don't seem to work for some reason. **What problems is SmarterMail solving and how is that benefiting you?** We are able to communicate easier between our office and our satellite office. It's a great way to make sure everyone is copied on everything. We keep in line with hipaa by utilizing encrypted email when necessary. This keeps our office compliant and out of trouble. It is a better way to streamline our office email. ### 16. Good experience but some quirks **Rating:** 4.0/5.0 stars **Reviewed by:** Siri T. | Product Intern, Management Consulting, Small-Business (50 or fewer emp.) **Reviewed Date:** March 15, 2019 **What do you like best about SmarterMail?** Visually appealing and very easy to use. I do face some timing issues **What do you dislike about SmarterMail?** It is a big disorganized and hard to get used to at first **What problems is SmarterMail solving and how is that benefiting you?** Sorting mail, simplifying my inbox ### 17. Standard mail server **Rating:** 4.0/5.0 stars **Reviewed by:** Manav S. | Zoom Meeting, Small-Business (50 or fewer emp.) **Reviewed Date:** March 15, 2019 **What do you like best about SmarterMail?** Best part quick setup and provide free 10 users facility. They provide detailed documents for configuration and setup. Take care of spams and filtering very well. Provide webmail interface that is easy to use and integrated with the rest it's collaboration features. **What do you dislike about SmarterMail?** It's Hard to export mails. Complicated process for exports and settings are buried in interface. **What problems is SmarterMail solving and how is that benefiting you?** Worked with huge email workload. ### 18. An amazing tool for an amazing result **Rating:** 5.0/5.0 stars **Reviewed by:** Lisa S. | Data Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** March 15, 2019 **What do you like best about SmarterMail?** An easy to use mail server for our small inbound marketing agency. **What do you dislike about SmarterMail?** There is not much that I dislike about SmarterMail. As with anything, updates and a continually easier to use interface is much appreciated. **What problems is SmarterMail solving and how is that benefiting you?** We have solved workplace efficiency with SmarterMail. The server has never crashed or failed our company. ### 19. Easy to use! Simple! **Rating:** 5.0/5.0 stars **Reviewed by:** Adam R. | Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** January 17, 2019 **What do you like best about SmarterMail?** Super easy to use! Very easy to setup on apple devices! **What do you dislike about SmarterMail?** I don’t dislike anything about it. Very simple! **What problems is SmarterMail solving and how is that benefiting you?** Emails come through quickly at the dealership and on my phone! ### 20. Slack Meets Outlook Exchange **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Media Production | Small-Business (50 or fewer emp.) **Reviewed Date:** March 15, 2019 **What do you like best about SmarterMail?** Works like an exchange server and outlook. The built in messaging is everything that's been missing from exchange with support for files, pics and video transfer, like Slack. Not having to bounce between two platforms is incredibly convenient and productive **What do you dislike about SmarterMail?** Could use a nicer coat of paint. Sometimes the file transfer lags a bit, but not horribly **What problems is SmarterMail solving and how is that benefiting you?** We used SmarterMail in a remote setting where all of us were in different states coordinating content aggregation ### 21. Great app to sync mail to mobile devices **Rating:** 3.5/5.0 stars **Reviewed by:** Madeleine M. | Medical Assistant , Mid-Market (51-1000 emp.) **Reviewed Date:** March 15, 2019 **What do you like best about SmarterMail?** Ease of set up and accessibility of mail on mobile devices such as iphones and ipads **What do you dislike about SmarterMail?** Occasional lag time when updating mail on device vs mail on computer **What problems is SmarterMail solving and how is that benefiting you?** Accessing emails on mobile devices while working remotely ### 22. Good for small business **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** March 15, 2019 **What do you like best about SmarterMail?** Easy to use and low cost. Serves our small business well. **What do you dislike about SmarterMail?** Email is not secure and find the calendar cumbersome. Would like more integration with other systems. **What problems is SmarterMail solving and how is that benefiting you?** Providing a business email to our Personal Trainers at our gym. It has been great for email, but not using for scheduling. ### 23. Best mailing service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** March 15, 2019 **What do you like best about SmarterMail?** It’s good and very easy to use. Thank you for all the improvements **What do you dislike about SmarterMail?** It should be made to add more users with few automated options to add **What problems is SmarterMail solving and how is that benefiting you?** It helps to transfer all the info in one mail to everyone ### 24. Good **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** March 15, 2019 **What do you like best about SmarterMail?** It is easy to use and quite effecient. I can always depend on it working well and meeting my needs **What do you dislike about SmarterMail?** I have not had any issues without so far. Everything is great **What problems is SmarterMail solving and how is that benefiting you?** Email communications ### 25. poor setup for an email platform **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** November 29, 2018 **What do you like best about SmarterMail?** It was certainly a fully functional, but not totally great system. I felt like it could've used a lot more sophistication in terms of the layout, user friendliness, etc. **What do you dislike about SmarterMail?** I'd say it felt old-school in the sense that it just didn't have the full functionalities that I'd want from an email client. It felt as detached from a gmail-like system as possible, and I considered moving to g business suite for that exact reason. **What problems is SmarterMail solving and how is that benefiting you?** having a company email system, first and foremost. ### 26. All Is Well **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** March 15, 2019 **What do you like best about SmarterMail?** I like how it makes mail smarter and makes it easier **What do you dislike about SmarterMail?** i dislike how it makes things more complex **What problems is SmarterMail solving and how is that benefiting you?** i have made lots of money because of smartermail :D ### 27. Streamlined and cost efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** September 06, 2018 **What do you like best about SmarterMail?** The best part about SmarterMail is low hardware requirements I use a Windows Tablet at work. It's the same as looking on a Mac or PC. I like that everything is quality, high quality, alternative to other softwares that do the same thing. **What do you dislike about SmarterMail?** I do not like Smartmail because of cookie tracking software. That's what I dislike about email communication software. Sometimes I have problems with my smartphone syncing my email. **Recommendations to others considering SmarterMail:** It is a good alternative to other softwares. **What problems is SmarterMail solving and how is that benefiting you?** We are solving the problem of keeping our costs down by using this server. I've heard that when others are discussing the software. ## SmarterMail Discussions - [What is SmarterMail used for?](https://www.g2.com/discussions/what-is-smartermail-used-for) - 1 comment - [View SmarterMail pricing details and edition comparison](https://www.g2.com/products/smartermail/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-03+08%3A17%3A35+-0500&secure%5Bsession_id%5D=9ea3ff58-a1b1-447d-ace2-12f4b0cd4394&secure%5Btoken%5D=766b9a127c6378fbe4b1ff305e512df60eba34bbf4254a9d231e95449daafda3&format=llm_user) ## SmarterMail Features **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Speech - Autonomous Task Execution - Cross-system Integration - Proactive Assistance ## Top SmarterMail Alternatives - [Zimbra Collaboration Enterprise Collaboration](https://www.g2.com/products/zimbra-collaboration-enterprise-collaboration/reviews) - 3.6/5.0 (123 reviews) - [MailEnable](https://www.g2.com/products/mailenable/reviews) - 4.3/5.0 (15 reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - 4.5/5.0 (3,395 reviews)