SafetyChain Reviews & Product Details

One of the biggest selling points of SafetyChain is the capability to create something based on your system and then be able to tie everything together. Starting with form building, forms are built based on the needs of the customers; questions and specifications can be built based on resources operators are choosing, allowing them to see if they are within specification immediately on the line. Moving on from the form, once submitted, data from the forms can be tracked and trended. Corrective actions can be submitted and forms linked together for ease of finding information, whether for regulatory audits or for customer request. With the tracking and trending, production processes are reviewed alongside and can even be modified based on factors seen in the results of the production records. Everything you would want to be able to see and link together can all be done within Safetychain. Review collected by and hosted on G2.com.

It is difficult to make updates to existing forms. When trying to remove a question that has dependencies tied to it, it is difficult to find all of them. Especially on a very in-depth form with more dependencies, it may take longer to try and find them for a simple question removal. Review collected by and hosted on G2.com.

Having experience on both the programming and end-user sides, I really appreciate how seamless it feels to both build forms and fill them out. There’s a lot of flexibility and customization available, which lets me make my forms behave exactly the way I need while still creating a positive experience for the end user. Review collected by and hosted on G2.com.

I feel like the cases module, which we use for a ton of functions currently (customer complaints, new item requests, item change requests, artwork approvals) is really clunky. I know that SafetyChain is supposed to be transitioning over to the CAPA module and sunsetting the cases module, but I need CAPA to be assigned per user instead of per workgroup or I would benefit from cases being kept with the capability to dynamic flow from one task to the next. Review collected by and hosted on G2.com.

Our records are much more accurate. It is much easier to identify out of control conditions and trends. Record retrieval is very easy and fast. Our USDA inspector has access to all records, HACCP plans, procedures, etc. which makes their inspections go more quickly and smoothly also. Review collected by and hosted on G2.com.

It would be helpful if you could set up auto numbering systems - for example - to give CAPA the next number in line. It would also be nice to have some text options such as holding or underlining on the hints. Also adding a photo to a hint could be helpful to the operator. No true dislikes - only wishes. Review collected by and hosted on G2.com.

What I like best about SafetyChain is that it keeps everything organized in one place, makes documentation easier, improves communication, and helps us track food safety and quality issues. Review collected by and hosted on G2.com.

Honestly, we’ve only just started our journey at our facility, and we’re still fairly new to our SafetyChain journey. I guess the main thing I dislike is that we didn’t know about it sooner—my life at work would have been much better, lol. Review collected by and hosted on G2.com.

The benefits of SafetyChain is real time data all in one place. You don’t have to wait for each department to email you their sets of data. This then allows for quicker decision making and more transparency. Review collected by and hosted on G2.com.

The implementation is hard when people are set in there ways. You have to change the mindset or culture of the company to move away from paper and legacy Excel spreadsheets. Also getting by in from people on the floor. Review collected by and hosted on G2.com.

The customer service. They want you to push the system past its limits and submit a ticket so they can improve their software. Review collected by and hosted on G2.com.

As with most softwares, they take a bit too long to load. Review collected by and hosted on G2.com.

Going from paper to paperless but the most amazing thing is dynamic flow and connecting different departments via one channel for better assessment and Data collection Review collected by and hosted on G2.com.

Currently I believe some more work and improvement can be done in notification section as this will help employees to filter them quickly and work on next step in dynamic flow Review collected by and hosted on G2.com.

The ability to create forms as tasks and assign them to employees to view exceptions Review collected by and hosted on G2.com.

The SSO gives us problems, but that very well could be as a result of internal IT issues. Difficult to discern the source of the issue though. Review collected by and hosted on G2.com.

It has streamlined our QA records and processes. We are looking to continue moving forward joining our SQF AND OTHER FOOD SAFETY practices. Review collected by and hosted on G2.com.

Nothing so far. It’s been great, easy to use and very instrumental to our business. Review collected by and hosted on G2.com.

I liked best that the forms can have a dynamic flow and the tasks will flow to the corresponding department. Having those records easily available Review collected by and hosted on G2.com.

That there’s many options to picked from although that’s awesome sometimes it’s a challenge to decide what’s best Review collected by and hosted on G2.com.