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At a Glance
Market Segments
Mid-Market (65.1% of reviews)
Mid-Market (55.6% of reviews)
Entry-Level Pricing
Contact Us Per Year
No pricing available
MasterControl Quality Management System
Star Rating
(498)4.3 out of 5
Market Segments
Mid-Market (65.1% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Learn more about MasterControl Quality Management SystemSafetyChain
Star Rating
(118)4.5 out of 5
Market Segments
Mid-Market (55.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about SafetyChainSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that MasterControl Quality Management System excels in document management, with a score of 8.8, while SafetyChain's document control feature is rated lower at 8.0. Reviewers mention that MasterControl's robust document management capabilities streamline compliance processes effectively.
- Reviewers mention that SafetyChain shines in quality analytics and reporting, achieving a score of 8.0 compared to MasterControl's 6.8. Users on G2 appreciate SafetyChain's real-time analytics, which help in making informed decisions quickly.
- G2 users highlight that MasterControl's quality of support is rated at 8.5, while SafetyChain outperforms with a score of 9.1. Users say that SafetyChain's customer support is responsive and knowledgeable, making it easier to resolve issues promptly.
- Users report that MasterControl's CAPA (Corrective and Preventive Actions) feature is rated at 7.4, while SafetyChain's is slightly better at 7.6. Reviewers mention that both systems provide essential tools for managing nonconformance, but SafetyChain offers a more user-friendly interface.
- Reviewers mention that SafetyChain's mobile access feature is rated significantly higher at 8.2 compared to MasterControl's 6.6. Users say that the mobile functionality of SafetyChain allows for greater flexibility and accessibility in managing quality processes on the go.
- Users on G2 report that MasterControl's risk management features score lower at 6.9 compared to SafetyChain's 7.5. Reviewers mention that SafetyChain provides more comprehensive tools for assessing operational risks, which is crucial for maintaining safety standards.
Pricing
Entry-Level Pricing
MasterControl Quality Management System
Quality Excellence
Contact Us
Per Year
With all your quality and compliance data in one place, your entire organization can move faster and be more responsive. You’ll also have the new tools and business intelligence that will help you increase profitability and drive business excellence.
- Documents and Change
- Training and Exams
- Incidents and Corrective Actions (CA)
SafetyChain
No pricing availableFree Trial
MasterControl Quality Management System
No trial information availableSafetyChain
No trial information availableRatings
Meets Requirements
8.6
421
8.2
107
Ease of Use
7.8
439
8.0
110
Ease of Setup
7.6
316
7.7
92
Ease of Admin
8.0
315
8.0
84
Quality of Support
8.6
416
9.1
106
Has the product been a good partner in doing business?
8.8
316
9.2
83
Product Direction (% positive)
9.2
415
9.2
108
Features by Category
Management
Not enough data
8.1
31
Not enough data
7.6
31
Not enough data
8.2
32
Performance
Not enough data
8.1
29
Not enough data
7.6
29
Not enough data
7.4
28
Supplier Information
Not enough data
7.8
29
Not enough data
8.0
28
Not enough data
8.1
30
Quality Management
7.1
62
Not enough data
6.7
64
Not enough data
6.9
60
Not enough data
7.0
59
Not enough data
Quality System
6.8
62
Not enough data
7.4
66
Not enough data
8.5
73
Not enough data
7.9
68
Not enough data
Usability
8.3
8
Not enough data
8.3
8
Not enough data
7.1
8
Not enough data
Reporting
8.1
8
Not enough data
7.5
8
Not enough data
7.7
8
Not enough data
Generative AI
6.3
5
Not enough data
6.3
5
Not enough data
Safety
Not enough data
Feature Not Available
Not enough data
5.0
5
Not enough data
Feature Not Available
Health
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Audit and Inspections
Not enough data
6.7
5
Not enough data
7.3
5
Not enough data
7.7
5
Training
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
5.0
5
Reporting
Not enough data
Feature Not Available
Not enough data
6.3
5
Not enough data
Not enough data
Artificial Intelligence
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Nonconformance
7.6
251
|
Verified
8.3
63
7.6
263
|
Verified
7.7
55
7.6
259
|
Verified
7.5
54
Quality system
8.8
289
|
Verified
8.1
59
8.2
285
|
Verified
Feature Not Available
6.8
282
|
Verified
8.0
63
Risk Management
7.1
238
|
Verified
7.6
55
6.9
233
|
Verified
7.5
51
6.8
231
|
Verified
7.3
53
Inspection Management
7.3
268
|
Verified
8.0
54
8.0
277
|
Verified
8.1
56
7.5
256
|
Verified
8.0
61
Compliance
Feature Not Available
Feature Not Available
6.9
209
|
Verified
Feature Not Available
7.0
214
|
Verified
7.7
48
Platform
7.3
227
|
Verified
7.7
52
8.5
249
|
Verified
8.6
52
6.6
228
|
Verified
8.4
64
7.6
258
|
Verified
8.6
60
Services
7.9
260
|
Verified
8.2
60
8.2
265
|
Verified
8.0
60
8.6
268
|
Verified
8.9
60
8.4
244
|
Verified
8.6
56
Supply Chain
Not enough data
8.1
34
Not enough data
8.0
33
Not enough data
8.4
35
Compliance Management
Not enough data
9.0
34
Not enough data
8.7
33
Not enough data
8.0
31
Not enough data
8.3
34
Traceability
Not enough data
7.2
29
Not enough data
7.8
33
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
Not enough data
8.0
33
Not enough data
7.9
30
Not enough data
Feature Not Available
Supply Chain
Not enough data
7.6
58
Not enough data
7.8
62
Platform
Not enough data
8.0
69
Not enough data
8.5
71
Not enough data
Feature Not Available
Not enough data
7.9
67
Not enough data
7.9
69
Not enough data
7.4
56
Not enough data
8.1
60
Compliance Management
Not enough data
8.1
63
Not enough data
7.9
56
Not enough data
7.7
54
Not enough data
8.4
55
Content Management
8.3
5
Not enough data
8.6
6
Not enough data
9.4
6
Not enough data
8.1
6
Not enough data
7.3
5
Not enough data
7.3
5
Not enough data
9.2
6
Not enough data
Regulatory Compliance
7.3
5
Not enough data
Not enough data
Not enough data
8.3
5
Not enough data
8.0
5
Not enough data
Regulatory Information Management (RIM) SystemsHide 13 FeaturesShow 13 Features
Not enough data
Not enough data
Document Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Product Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Regulatory Affairs
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Monitoring - IT Risk Management
Not enough data
Not enough data
Agentic AI - IT Risk Management
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Workflows - Audit Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Documentation - Audit Management
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics - Audit Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operational Risk Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Resilience
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Operational Risk Management
Not enough data
Not enough data
Agentic AI - Enterprise Content Management (ECM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
File Management
8.3
6
Not enough data
8.6
6
Not enough data
Not enough data
Not enough data
8.9
6
Not enough data
9.2
6
Not enough data
8.0
5
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
9.2
6
Not enough data
8.3
6
Not enough data
7.8
6
Not enough data
8.3
5
Not enough data
Workflow
9.0
5
Not enough data
8.9
6
Not enough data
7.8
6
Not enough data
8.6
6
Not enough data
Not enough data
Not enough data
Platform
8.7
5
Not enough data
8.9
6
Not enough data
8.9
6
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
MasterControl Quality Management System and SafetyChain are categorized as Quality Management (QMS)
Unique Categories
MasterControl Quality Management System is categorized as Regulatory Information Management (RIM) Systems, Electronic Trial Master File (eTMF), Complaint Management, Medical QMS, IT Risk Management, Enterprise Content Management (ECM), Operational Risk Management, and Audit Management
SafetyChain is categorized as Food Safety Management, Occupational Health and Safety (OHS), Supplier Relationship Management (SRM), and Food Traceability
Reviews
Reviewers' Company Size
MasterControl Quality Management System
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SafetyChain
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Pharmaceuticals
36.0%
Medical Devices
25.3%
Biotechnology
14.1%
Hospital & Health Care
5.1%
Manufacturing
3.8%
Other
15.8%
Food Production
59.8%
Food & Beverages
21.4%
Manufacturing
7.7%
Medical Devices
2.6%
Logistics and Supply Chain
1.7%
Other
6.8%
Alternatives
Discussions
What is MasterControl Quality Management System used for?
1 Comment
JV
It is used for preparing, modifying, reviewing, approving and controlling documented information. Mostly used to store the documented information. For...Read more
MasterControl Quality Management System has no more discussions with answers
SafetyChain has no discussions with answers
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