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Compare MasterControl Quality Management System and SafetyChain 
Featured Products
At a Glance
Market Segments
Mid-Market (64.9% of reviews)
Mid-Market (55.6% of reviews)
Entry-Level Pricing
Contact Us Per Year
No pricing available
MasterControl Quality Management System
Star Rating
(500)4.3 out of 5
Market Segments
Mid-Market (64.9% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Learn more about MasterControl Quality Management SystemSafetyChain
Star Rating
(118)4.5 out of 5
Market Segments
Mid-Market (55.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about SafetyChainSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that MasterControl Quality Management System excels in providing a comprehensive suite of features, with users highlighting its ability to handle compliance and document control effectively. One user noted, "This system is a comprehensive, user-friendly, and highly efficient tool for managing quality processes."
- Users say that SafetyChain shines in customer support, with many praising the quick response times and helpfulness of the support team. A reviewer mentioned, "Your Associates are very quick to respond and they are super helpful," indicating a strong commitment to customer service.
- According to verified reviews, MasterControl has a significantly higher overall satisfaction score, reflecting its robust functionality and user-friendly design. Users appreciate the frequent updates and integration options, stating, "They also frequently respond to customer requests for new features."
- Reviewers mention that while SafetyChain offers a solid solution for tracking quality assurance procedures, it may not match the extensive capabilities of MasterControl. One user noted, "The SafetyChain software provides an easy solution for recording, tracking, and observing quality assurance procedures," but did not elaborate on advanced features.
- G2 reviewers highlight that MasterControl's implementation process is generally smooth, with users noting the intuitive onboarding experience. A user remarked, "We've been using MasterControl for some time now, and it has truly transformed the way we handle compliance," showcasing its effectiveness in real-world applications.
- Users indicate that while both products have similar ease of use ratings, SafetyChain slightly edges out in this area. However, MasterControl's overall feature set and support quality make it a more favorable choice for organizations looking for a comprehensive QMS solution.
Pricing
Entry-Level Pricing
MasterControl Quality Management System
Quality Excellence
Contact Us
Per Year
With all your quality and compliance data in one place, your entire organization can move faster and be more responsive. You’ll also have the new tools and business intelligence that will help you increase profitability and drive business excellence.
- Documents and Change
- Training and Exams
- Incidents and Corrective Actions (CA)
SafetyChain
No pricing availableFree Trial
MasterControl Quality Management System
No trial information availableSafetyChain
No trial information availableRatings
Meets Requirements
8.6
422
8.2
107
Ease of Use
7.8
440
8.0
110
Ease of Setup
7.6
317
7.7
92
Ease of Admin
8.0
316
8.0
84
Quality of Support
8.6
417
9.1
106
Has the product been a good partner in doing business?
8.8
316
9.2
83
Product Direction (% positive)
9.2
416
9.2
108
Features by Category
Management
Not enough data
8.1
31
Not enough data
7.6
31
Not enough data
8.2
32
Performance
Not enough data
8.1
29
Not enough data
7.6
29
Not enough data
7.4
28
Supplier Information
Not enough data
7.8
29
Not enough data
8.0
28
Not enough data
8.1
30
Quality Management
7.1
62
Not enough data
6.7
64
Not enough data
6.9
60
Not enough data
7.0
59
Not enough data
Quality System
6.8
62
Not enough data
7.4
66
Not enough data
8.5
73
Not enough data
7.9
68
Not enough data
Usability
8.3
8
Not enough data
8.3
8
Not enough data
7.1
8
Not enough data
Reporting
8.1
8
Not enough data
7.5
8
Not enough data
7.7
8
Not enough data
Generative AI
6.3
5
Not enough data
6.3
5
Not enough data
Safety
Not enough data
Feature Not Available
Not enough data
5.0
5
Not enough data
Feature Not Available
Health
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Audit and Inspections
Not enough data
6.7
5
Not enough data
7.3
5
Not enough data
7.7
5
Training
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
5.0
5
Reporting
Not enough data
Feature Not Available
Not enough data
6.3
5
Not enough data
Not enough data
Artificial Intelligence
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Nonconformance
7.6
252
|
Verified
8.3
63
7.6
264
|
Verified
7.7
55
7.6
260
|
Verified
7.5
54
Quality system
8.8
290
|
Verified
8.1
59
8.2
286
|
Verified
Feature Not Available
6.8
283
|
Verified
8.0
63
Risk Management
7.1
239
|
Verified
7.6
55
6.9
234
|
Verified
7.5
51
6.8
232
|
Verified
7.3
53
Inspection Management
7.3
269
|
Verified
8.0
54
8.0
278
|
Verified
8.1
56
7.5
257
|
Verified
8.0
61
Compliance
Feature Not Available
Feature Not Available
6.9
210
|
Verified
Feature Not Available
7.0
215
|
Verified
7.7
48
Platform
7.3
227
|
Verified
7.7
52
8.5
249
|
Verified
8.6
52
6.6
228
|
Verified
8.4
64
7.6
258
|
Verified
8.6
60
Services
7.9
260
|
Verified
8.2
60
8.2
265
|
Verified
8.0
60
8.6
268
|
Verified
8.9
60
8.4
244
|
Verified
8.6
56
Supply Chain
Not enough data
8.1
34
Not enough data
8.0
33
Not enough data
8.4
35
Compliance Management
Not enough data
9.0
34
Not enough data
8.7
33
Not enough data
8.0
31
Not enough data
8.3
34
Traceability
Not enough data
7.2
29
Not enough data
7.8
33
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
Not enough data
8.0
33
Not enough data
7.9
30
Not enough data
Feature Not Available
Supply Chain
Not enough data
7.6
58
Not enough data
7.8
62
Platform
Not enough data
8.0
69
Not enough data
8.5
71
Not enough data
Feature Not Available
Not enough data
7.9
67
Not enough data
7.9
69
Not enough data
7.4
56
Not enough data
8.1
60
Compliance Management
Not enough data
8.1
63
Not enough data
7.9
56
Not enough data
7.7
54
Not enough data
8.4
55
Content Management
8.3
5
Not enough data
8.6
6
Not enough data
9.4
6
Not enough data
8.1
6
Not enough data
7.3
5
Not enough data
7.3
5
Not enough data
9.2
6
Not enough data
Regulatory Compliance
7.3
5
Not enough data
Not enough data
Not enough data
8.3
5
Not enough data
8.0
5
Not enough data
Regulatory Information Management (RIM) SystemsHide 13 FeaturesShow 13 Features
Not enough data
Not enough data
Document Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Product Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Regulatory Affairs
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Monitoring - IT Risk Management
Not enough data
Not enough data
Agentic AI - IT Risk Management
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Workflows - Audit Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Documentation - Audit Management
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics - Audit Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operational Risk Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Resilience
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Operational Risk Management
Not enough data
Not enough data
Agentic AI - Enterprise Content Management (ECM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
File Management
8.3
6
Not enough data
8.6
6
Not enough data
Not enough data
Not enough data
8.9
6
Not enough data
9.2
6
Not enough data
8.0
5
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
9.2
6
Not enough data
8.3
6
Not enough data
7.8
6
Not enough data
8.3
5
Not enough data
Workflow
9.0
5
Not enough data
8.9
6
Not enough data
7.8
6
Not enough data
8.6
6
Not enough data
Not enough data
Not enough data
Platform
8.7
5
Not enough data
8.9
6
Not enough data
8.9
6
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
MasterControl Quality Management System and SafetyChain are categorized as Quality Management (QMS)
Unique Categories
MasterControl Quality Management System is categorized as Regulatory Information Management (RIM) Systems, Electronic Trial Master File (eTMF), Complaint Management, Medical QMS, IT Risk Management, Enterprise Content Management (ECM), Operational Risk Management, and Audit Management
SafetyChain is categorized as Food Safety Management, Occupational Health and Safety (OHS), Supplier Relationship Management (SRM), and Food Traceability
Reviews
Reviewers' Company Size
MasterControl Quality Management System
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SafetyChain
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Pharmaceuticals
35.9%
Medical Devices
25.2%
Biotechnology
14.3%
Hospital & Health Care
5.0%
Manufacturing
3.8%
Other
15.7%
Food Production
59.8%
Food & Beverages
21.4%
Manufacturing
7.7%
Medical Devices
2.6%
Logistics and Supply Chain
1.7%
Other
6.8%
Alternatives
Discussions
What is MasterControl Quality Management System used for?
1 Comment
JV
It is used for preparing, modifying, reviewing, approving and controlling documented information. Mostly used to store the documented information. For...Read more
MasterControl Quality Management System has no more discussions with answers
SafetyChain has no discussions with answers
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