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PioneerRX Reviews & Product Details

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User Insights

Average based on 21 real user reviews.

PioneerRX Reviews (21)

Reviews

PioneerRX Reviews (21)

4.0
21 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the software for its user-friendly interface and robust functionality, which streamline pharmacy operations and enhance efficiency. Many appreciate the comprehensive features that support both small and large pharmacies, making daily tasks easier. However, some users note that the software can feel difficult to navigate at times, particularly with certain reporting functions.
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suzanne r.
SR
suzanne r.
Owner
Mid-Market (51-1000 emp.)
"Texting Downtime and No Support Response Despite Daily Calls"
2.5/5
What do you like best about PioneerRX?

Its workflow when it works properly and is running smoothly Review collected by and hosted on G2.com.

What do you dislike about PioneerRX?

We have been down with our texting, which is the major source of our patient communication, and we have received no help from Pioneer. This is the second time we’ve had a major issue, and we still have not received help from them. We have called every day for the past seven weeks, with no movement. Review collected by and hosted on G2.com.

Jacob W.
JW
Jacob W.
IT Engineer
Computer & Network Security
Mid-Market (51-1000 emp.)
"Effective Pharmacy Management with Room for Improvement"
3.5/5
What do you like best about PioneerRX?

I like how some settings in PioneerRX are easy to configure, especially stuff like drivers and accessories to attach, such as the finger sensor reader. Review collected by and hosted on G2.com.

What do you dislike about PioneerRX?

I don't like it's not cloud and everything needs to be a local install and not a 365 account can't work on it. Review collected by and hosted on G2.com.

CF
Camilla F.
Small-Business (50 or fewer emp.)
"User friendly, very robust"
5/5
What do you like best about PioneerRX?

Integrates everything most community pharmacies need from a software. We switched from McKesson to Pioneer and couldn't be happier. Fast tech support, compounding integration, many tools for management and more. Review collected by and hosted on G2.com.

What do you dislike about PioneerRX?

It's not the cheapest software on the market, doesn't have as many report features as I would like, running the software offsite is "possible" but at a snail's pace Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals
UP
Verified User in Pharmaceuticals
Mid-Market (51-1000 emp.)
"Pioneer = cutting edge of pharmacy"
5/5
What do you like best about PioneerRX?

Great support. Weekly updates. Built-in sync. Care plans. Triggers. Reports.

I could go on and on about the great things this does and does well. Review collected by and hosted on G2.com.

What do you dislike about PioneerRX?

Not extremely flexible with different types of pharmacy ie. compounding, mail order, specialty. Can do them, but not their main focus, which is okay. Review collected by and hosted on G2.com.

DC
Donna C.
Office Manager
Small-Business (50 or fewer emp.)
"Modern Pharmacy Software"
4/5
What do you like best about PioneerRX?

Easy to locate patients or prescriptions Review collected by and hosted on G2.com.

What do you dislike about PioneerRX?

Posting AR payments can be confusing, but help section clears it up Review collected by and hosted on G2.com.

Colleen L.
CL
Colleen L.
Lead Pharmacy Technician
Small-Business (50 or fewer emp.)
"Great company to work with."
5/5
What do you like best about PioneerRX?

how you can run a report on just about anything. Review collected by and hosted on G2.com.

What do you dislike about PioneerRX?

nothing really. I really like all its functions Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals
UP
Verified User in Pharmaceuticals
Mid-Market (51-1000 emp.)
"Pioneer can use a new coat of paint"
1.5/5
What do you like best about PioneerRX?

It seems like it can do it all, almost too much. Review collected by and hosted on G2.com.

What do you dislike about PioneerRX?

Very dated aesthetics. For an industry that's constantly evolving, I'd expect a tool that's more user friendly Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Easy to use pharmacy software with many features for accounting"
5/5
What do you like best about PioneerRX?

The reports feature was really user friendly and gave great insight into everyday P&L Review collected by and hosted on G2.com.

What do you dislike about PioneerRX?

There wasn't a full integrated shipping feature, it only allowed you to track deliveries but the delivery receipts had to be scanned manually Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals
UP
Verified User in Pharmaceuticals
Mid-Market (51-1000 emp.)
"PioneerRx Review"
4.5/5
What do you like best about PioneerRX?

It is an overloaded app that where its functions are organized on the top bar and even broken down further. I like how there are so many components to it even though it might be intimidating at first. Review collected by and hosted on G2.com.

What do you dislike about PioneerRX?

I dislike the dull layout, but everything's zoomed out to fill the screen with more tabs and make it more efficient. Review collected by and hosted on G2.com.

Sierra M.
SM
Sierra M.
Pharmacy Intern
Small-Business (50 or fewer emp.)
"Pioneer RX review"
1.5/5
What do you like best about PioneerRX?

I like the ability to use the printed receipt information as the label for the bag. I also like the transparency on the pricing information. Review collected by and hosted on G2.com.

What do you dislike about PioneerRX?

The system is not windows based, making it difficult to navigate. The pharmacist verification screen is also difficult to run DUR reviews on. Review collected by and hosted on G2.com.

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GU
Guest User
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Last activity over 4 years ago

What does PioneerRx do?

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