Picktime Reviews & Product Details

Good intentions: The support staff mean well and seem to genuinely try to attempt corrections when you finally reach them.

Decent foundation: The core software has a clean interface and good potential if they would simply listen to user feedback. Review collected by and hosted on G2.com.

Severe feature limitations: Lacks basic, industry-standard features like admin calendar overrides, service duplication, and flexible payment options.

Poor responsiveness: I had to email them three times over several months with zero meaningful resolution, forcing me to switch to a competitor. Review collected by and hosted on G2.com.

Picktime is a fantastic scheduling tool with a seamless user interface. It is also highly customizable without having to worry about coding. It also assists us in keeping track of all scheduled meetings with customers and business partners, and it also displays detailed information about such meetings. To create a schedule, all we have to do is make entries in its calendar. Review collected by and hosted on G2.com.

There aren't many cons to using Picktime, but one thing we'd like to mention is that there isn't a way to notify all members booked during a change in time and or venue, etc. The attendees are notified only during the time of cancellation of the entire schedule. Review collected by and hosted on G2.com.

Easy interface, can add services, classes, and other resources Review collected by and hosted on G2.com.

Payment methods are not compatible with my country Review collected by and hosted on G2.com.

I love this platform because it makes my life extremely easy with online appointment scheduling, including payments, invoicing, management, etc. You can pick a room with equipment, and it allows you to schedule meetings, interviews with a click of a button. Review collected by and hosted on G2.com.

Just like any other platform, you need to take the time to learn the ins and outs of the platform. Review collected by and hosted on G2.com.

I love that it allows you to schedule things by category; Services, Classes or Resources. It also allows you to list more than one of each, so your client can see all that you offer. Either way, for lead generation, it's very easy to integrate into your website as an Appointment button and you can even determine what infor is *required for them to submit their request.

Another cool feature is that you can add multiple Reps / Employees to be selected for the appointment AND you can toggle this feature off so the customer doesn't have to select anyone, they just go straight to choosing their service for booking. Review collected by and hosted on G2.com.

The time slots / available appointments were a little confusing. It goes based on the duration time you set for your services as well as the schedule for your selected rep. To get certain time slots to appear, I had to set the reps hours to a later time and then it was reflected on the scheduling calendar. Review collected by and hosted on G2.com.

The ability to book directly from google maps and to start charging for appointments!

It is crazy how many free features Picktime gives you. I also like how I can manage multiple accounts for my staff. Nothing else out there gives you all these features for free. Review collected by and hosted on G2.com.

If I had to pick, I'd say the learning curve is a little more difficult, but once mastered it's pretty easy.

More customizations on the widget would be great, but not necessary. Review collected by and hosted on G2.com.

Picktime does a great job of letting you set locations and work schedules and then assign services to those categories. It is really useful for things such as Parent/Teacher bookings, facility requests, etc. The integration with other tools is also amazing. I work in a district that uses Zoom for video conferencing and it was extremely easy to get the automatic zoom scheduling working. Review collected by and hosted on G2.com.

I can't really say that I dislike things about the software. There are a few features I would really like though. It would be amazing if there were ways to mass import staff and schedules. Being able to clone schedules from one staff to another would be great too, or the ability to duplicate a staff member and then just change the identifiable information. It is really great software but if you are working with a large group of individuals it takes a lot of time to set up. One final thought..I would also like to see a feature for multiple calendar schedules, or perhaps a feature on the option to limit to specific calendar days to include specific times. This would allow the user to create staff schedules but not have to change them for non-standard work days. Review collected by and hosted on G2.com.

Picktime is surely an application that goes really well with the organizational stage, has some really beneficial tools for the person to feel comfortable in it, its system is high performance so it is constantly available, in addition to being able to acquire a free trial version and go testing all the capabilities of the great system, allows you to see the places where the appointments or functions of customers will be. Review collected by and hosted on G2.com.

I liked Picktime, it really is a pleasure for us to have a good application that keeps us abreast of all pending appointments with associates of the organization or with buyers, there is not another thing which I dislike relating to this system, it really is very beneficial. Review collected by and hosted on G2.com.

Picktime is an application that goes very well at the organizational level, has some very useful tools for the user to feel comfortable within it, its platform is high performance so it is always available, in addition to being able to get a free trial version and go testing all the functions of this wonderful program, allows you to see the locations where the appointments or events of users will be. Review collected by and hosted on G2.com.

I loved Picktime, it is a pleasure for us to have a good software that keeps us abreast of all pending appointments with partners of the company or with customers, there is not one thing that I dislike about this program, it is very useful. Review collected by and hosted on G2.com.

We are very satisfied with Picktime, because from the beginning we learned to use it immediately and it fits our organizational needs perfectly. It has a very interactive platform that alerts us when we have an appointment with a client and thanks to that we feel happy, it also has a free trial version that we are implementing and that has served us a lot, because it has the same functions as other software that is extremely expensive. Review collected by and hosted on G2.com.

We are pleased to have software that always keeps us informed of all the appointments we have scheduled, and that is important for us, because the responsibility is part of us and part of our customers, and with Picktime we feel very satisfied. Review collected by and hosted on G2.com.