PetDesk combines the industry's most user-friendly client engagement tools with the highest-rated pet parent app to simplify your veterinary clinic’s operations while strengthening client relationships.
PetDesk Communications automates the administrative busywork that's draining your team while delivering the self-serve convenience clients demand. Our #1 veterinary mobile app gives over 7 million pet parents a simple way to manage appointments, connect with your practice without calling, and access health records. A unified inbox makes managing calls, texts, forms, reminders, and payments a breeze, all synced directly to your PIMS. PetDesk Communications simplifies your clinic and frees your team to focus on what matters most—providing exceptional care to your patients.
PetDesk Phones eliminates the phone bottleneck with the first veterinary-specific phone system to integrate directly with your PIMS. Before you even pick up, you'll see who's calling and their pet’s complete history—upcoming appointments, vaccine status, recent visits, and more—all in one screen. Smart clinic voice features like intelligent call routing, voicemail transcription, and callbacks for missed calls handle high call volumes with ease, allowing you to get your other work done while maintaining professional and responsive service. This means shorter, more personalized and productive calls that delight clients while giving your team back hours each day to focus on in-clinic care and smoother, simpler operations.
PetDesk Direct Booking transforms your scheduling process by letting clients book appointments 24/7 directly from your website or the PetDesk app. Direct PIMS integration means your schedule stays accurate and double-bookings are eliminated. You maintain complete control of your calendar with customizable rules for services, providers, and availability. Clients get the convenience of booking at any time, while your staff reclaims hours of phone time each day—creating a win-win that simplifies your clinic and strengthens client relationships.
PetDesk Scribe is the AI-powered transcription software purpose-built for veterinarians that drastically reduces the time spent on medical notes and ensures high-quality, structured and accurate documentation, letting you stay focused on care and finish your day on time.
PetDesk Marketing removes the marketing bottleneck by providing everything your practice needs to stand out online. Our veterinary-specific websites and expert digital marketing services are built exclusively for practices like yours, with no technical expertise required on your part. From strategic social media marketing to reputation management, from best practice built to fully custom-designed websites that turn visitors into repeat clients, we’re your full-service veterinary digital agency for creating a professional online presence that works around the clock to grow your practice. Simplify your clinic by leaving the marketing to us while you focus on providing exceptional care.
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Overview by
Kevin O'Leary
