# Orderwerks Reviews **Vendor:** Orderwerks **Category:** [Order Management Software](https://www.g2.com/categories/order-management) **Average Rating:** 4.8/5.0 **Total Reviews:** 38 ## About Orderwerks Orderwerks is a comprehensive B2B operations management platform designed to help businesses streamline their order processing, inventory control, and fulfillment processes. This software solution is tailored specifically for the unique needs of B2B companies, allowing them to manage their operations more efficiently and effectively. By offering a flexible framework, Orderwerks adapts to the specific workflows of each business, ensuring that users can implement the system in a way that aligns with their operational requirements. Targeted primarily at B2B organizations, Orderwerks serves a diverse range of industries that require robust order management capabilities. This platform is particularly beneficial for companies that deal with complex order fulfillment processes, multiple sales territories, and various sales representatives. By providing tools that enhance visibility and control over inventory and orders, Orderwerks enables businesses to improve their operational efficiency, reduce errors, and enhance customer satisfaction. Key features of Orderwerks include customizable order workflows that allow users to tailor the order processing experience to their specific needs. This flexibility ensures that businesses can create a streamlined process that reflects their unique operational requirements. Additionally, the platform offers territory and sales rep management, which helps organizations effectively allocate resources and track performance across different regions. The inclusion of an offline-capable mobile app ensures that users can manage operations even when internet connectivity is limited, making it a versatile solution for on-the-go management. Another significant feature is the integrated barcode scanning capability, which enhances the efficiency of pick and pack operations. This functionality reduces the likelihood of errors during fulfillment and speeds up the overall process, allowing businesses to meet customer demands more effectively. Furthermore, Orderwerks is designed and supported entirely in the USA, providing users with the assurance of local support and compliance with industry standards. Overall, Orderwerks stands out in the B2B operations management category by offering a highly configurable platform that empowers businesses to manage their operations in a way that suits their specific needs. With its robust functionality and emphasis on user adaptability, Orderwerks provides a valuable solution for companies looking to enhance their operational efficiency and streamline their order management processes. Orderwerks works for any B2B business, with industry-specific solutions for: - Wine & Spirits Distributors: compliance-aware workflows, customer-specific pricing tiers, and industry specific exports such as NY SLA - Firearm Manufacturers & Distributors: dealer portals, serial number tracking, backorder allocation, and offline trade show ordering - Tobacco Distributors: federal compliance reporting (ATF/PACT Act), state license tracking, and tax stamp management - Wholesale Distributors: B2B ordering portals, route delivery management, and QuickBooks integration - Manufacturers: end customer tracking, partial shipment management, and distributor portal access ## Orderwerks Pros & Cons **What users like:** - Users find the **ease of use** of Orderwerks enhances their experience, making management and ordering straightforward and efficient. (19 reviews) - Users praise the **fantastic customer support** from Orderwerks, appreciating quick responses and helpful assistance. (9 reviews) - Users appreciate the **convenient order management** of Orderwerks, enabling easy reordering and efficient order tracking. (8 reviews) - Users find Orderwerks **very easy to use** and appreciate the responsive customer service and helpful features. (7 reviews) - Users value the **simple usability** of Orderwerks, enjoying its easy navigation and streamlined purchasing experience. (7 reviews) - Users value the **extensive customization options** of Orderwerks, allowing for a highly tailored and optimized experience. (6 reviews) - Navigation Ease (5 reviews) - Users find the **setup ease** of Orderwerks highly beneficial, customizing it effortlessly for their unique requirements. (5 reviews) - Efficiency Improvement (4 reviews) - Easy Setup (3 reviews) **What users dislike:** - Users find the **lack of mobile support** in Orderwerks makes it challenging for field reps to enter orders efficiently. (3 reviews) - Users note that **mobile app issues** hinder usability, making order entry more difficult compared to the website experience. (3 reviews) - Users find the **difficult learning** curve challenging, as mastering the system takes time and adjustments are necessary. (2 reviews) - Users find the **learning curve steep** , needing time to get accustomed to the system and make adjustments. (2 reviews) - Users experience frustratingly **slow loading times** with Orderwerks, causing delays and inefficiencies in product management. (2 reviews) - Users experience **slow performance** with Orderwerks, facing delays when accessing products and completing submissions. (2 reviews) - Complex Setup (1 reviews) - Users experience frustrating **delay issues** with Orderwerks, leading to confusion over catalog item availability. (1 reviews) - Inefficient Processes (1 reviews) - Inefficient Search (1 reviews) ## Orderwerks Reviews ### 1. Orderwerks + QuickBooks: Dependable, Tailored Fit with Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Wendy S. | Financial Controller, Small-Business (50 or fewer emp.) **Reviewed Date:** April 08, 2026 **What do you like best about Orderwerks?** As the finance lead working closely with the QuickBooks integration, I’ve been very happy with our experience using Orderwerks. Their team took the time to truly understand our business and then customized the system to match our specific processes, which has made a noticeable difference in how smoothly things run day to day. We’ve been using Orderwerks for several months now, and it has proven to be a dependable solution for managing orders while keeping everything aligned with our financials in QuickBooks. Overall, the level of support and their willingness to tailor the platform to our needs have made it a strong fit for our operation. **What do you dislike about Orderwerks?** We had a learning curve at the start of using the software but the team was there to answer our many questions and helped us integrate! **What problems is Orderwerks solving and how is that benefiting you?** The flow from sales orders into invoicing is fantastic. Our sales team can invoice directly, which frees up a lot of time for our accounting team. ### 2. User-Friendly Platform That Streamlines QuickBooks Online Order Syncing for Wine Industry **Rating:** 4.5/5.0 stars **Reviewed by:** Andrea H. | Legal Executive Admin to Deputy General Counsel, Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2026 **What do you like best about Orderwerks?** The platform is user friendly and easy to understand. Also, the Rep assigned to assist is very helpful and easy to communicate with. Orderwerks has helped the ease of syncing orders to Quickbooks Online making my production time more efficient. **What do you dislike about Orderwerks?** Some of the fields do not sync over to Quickbooks Online and I have to manually enter the fields in each time. Our Rep is working on this but it may be more of a Quickbooks issue that is no fault of Orderwerks. **What problems is Orderwerks solving and how is that benefiting you?** I have struggled with syncing information over to our Accounting program but our Orderwerks rep goes above and beyond to assist. Just recently, I informed him of an issue with Orderwerks not resetting to the filter and going back to default settings. Stephen helped right away and the issue was resolved within an hour! ### 3. Efficient Order Management with Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** Hank A. | Owner Yardage Co, Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2026 **What do you like best about Orderwerks?** I like how Orderwerks streamlines everything and makes it easy to see everything all in one place. It's great that the order goes directly to our production facility and that everyone in the company has a record of the order from the start through shipping and invoicing. This saves us time, allowing people to be more productive in other areas of our business. As a new company, transitioning from manual processes to having visuals and records of every order for every customer has been beneficial. Also, Stephen at Orderwerks has been amazing in customizing our system to meet our needs, and their customer service is awesome. It was easy to set up, and while it seemed weird at first to start using something new, it quickly became simple to use. Currently, four out of our less than 10 employees are using it, and I would highly recommend Orderwerks to others. **What do you dislike about Orderwerks?** There's nothing I don't like **What problems is Orderwerks solving and how is that benefiting you?** Orderwerks streamlines everything, centralizes order records, and eliminates duplication, which saves us time and increases productivity. ### 4. Seamless, Efficient, and User-Friendly Order Management **Rating:** 5.0/5.0 stars **Reviewed by:** Mary S. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2026 **What do you like best about Orderwerks?** I use Orderwerks for our small business as it makes everything faster by ensuring efficiency with almost nonexistent errors. I love the ease of use, as it's made entering orders quick and keeps everything organized in one place. The site is easy to navigate, and order entry has become fast and accurate. Another thing I really appreciate is the amazing customer service. Whenever we've needed changes to enhance our efficiency or to better meet our needs, Orderwerks has provided solutions. **What do you dislike about Orderwerks?** I honestly haven't found anything yet **What problems is Orderwerks solving and how is that benefiting you?** I find Orderwerks speeds up order entry and enhances efficiency by reducing errors. It provides clear visibility of orders, is easy to use, and offers organized functionality in one place. The customer service is amazing, and any requested changes to improve our efficiency have been addressed. ### 5. Orderwerks Makes Classroom Supply Ordering Easy with Organized Inventory **Rating:** 5.0/5.0 stars **Reviewed by:** RYANN B. | Elementary Math and Science Clerk, Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2026 **What do you like best about Orderwerks?** Orderwerks has made it very convenient to order supplies for the classrooms. Having an organized inventory in the district means the materials needed are always on hand for our teachers. The system is very easy to use and "shops" like most other online platforms. The Orderwerks app was able to be put on the district dashboard incorporating our district single sign-on making it very easy access to the program. **What do you dislike about Orderwerks?** There has not been many downsides to using Orderwerks. Any issues we have come across, Orderwerks has been able to find a solution to the problem **What problems is Orderwerks solving and how is that benefiting you?** Orderwerks has lightened the load of ordering for classrooms. Previously, the majority of ordering was done at the beginning and/or end of the year- which are already busy times. Now a teacher can order what they need when they run out. This means that the class is not missing out on activities and learning because they don't have the math manipulatives or items for science project. ### 6. Quick Ordering with Responsive Support **Rating:** 5.0/5.0 stars **Reviewed by:** ShawnL . | Mid-Market (51-1000 emp.) **Reviewed Date:** April 27, 2026 **What do you like best about Orderwerks?** I like Orderwerks for its user-friendliness and the quick and easy ordering process it offers at my beauty supply business location. Any issues or improvements I thought of were addressed by the developer, who responds right away and fixes them within two to three days tops. The initial setup was extremely easy, making it hassle-free to get my orders into the warehouse and ship them out. **What do you dislike about Orderwerks?** Any dislikes i have had were given as feedback to developers and resolved or implemented into the software. **What problems is Orderwerks solving and how is that benefiting you?** Orderwerks makes ordering quick and easy at my beauty supply location, streamlining getting orders into the warehouse for shipping. ### 7. Easy to Use, Seamless Quick Books 2024 Pro Integration, and Great Support **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew W. | CFO, Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2026 **What do you like best about Orderwerks?** Ease of use, easy to integrate, works great with Quick Books 2024 Pro-desktop and great customer service **What do you dislike about Orderwerks?** I haven't found anything that I don't like about Orderwerks **What problems is Orderwerks solving and how is that benefiting you?** We've needed to track all of our orders along verystep. as our company has grown this has become a glaring issue. Time and accuracy are key, and Orderwerks has solved this for us ### 8. Really Easy to Use in the Field and on the Admin Side **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** February 25, 2026 **What do you like best about Orderwerks?** Really easy to use both in the field and on the admin side. The developer is really responsive and open to adding features. **What do you dislike about Orderwerks?** Not too many dislikes. Sometimes difficult to understand if issues in the field are due to the app or due to rep error - wish there was a "share" feature. **What problems is Orderwerks solving and how is that benefiting you?** We moved to Orderwerks when Handshake was absorbed by Salesforce and needed an order entry solution for the field. It's very helpful to have all the photos loaded so the customer can see new items in the catalog and the reps can find items by number, scan, or search, so makes it easy to reorder. ### 9. I needed a fast solution to our internal database problem and Orderwerks was the perfect fit. **Rating:** 5.0/5.0 stars **Reviewed by:** Tracey W. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2025 **What do you like best about Orderwerks?** We used an internal database created years ago as our order system for my small business. When the database would no longer work due to updates to WordPress, I scrambled to find a solution that would fit my small business needs. Most of the pre-packaged database type software I found was for larger companies and not a cost effective solution for us. Then I found Orderwerks. It is a powerful, cost effective tool for my business. Orderwerks was very helpful in getting our information over to their system so that we kept the historical information and were up and running with new orders in under a week. **What do you dislike about Orderwerks?** My only comment would be to increase the usability of the site on a mobile device. I have several field reps and they are often entering orders on their phone. **What problems is Orderwerks solving and how is that benefiting you?** With service and sales people all over the state, it is important for us to have a centralized location for all of our order entry and relevant order data. ### 10. Orderwerks Makes Classroom Reordering Fast, Easy, and Convenient **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) **Reviewed Date:** February 10, 2026 **What do you like best about Orderwerks?** I love having Orderwerks available 24/7 to reorder necessary supplies in the classroom. As soon as I am low, I can take a look at my grade band and what is available. The thumbnail pictures are very helpful. Best part of all, everything I order comes straight to my school in less than a week! The system is super easy to use and very convenient. **What do you dislike about Orderwerks?** I have not come across anything I dislike about the system. It's great! **What problems is Orderwerks solving and how is that benefiting you?** Orderwerks is helping me get supplies to my classroom in a fast and efficient way! ### 11. Exceptional Orderwerks Customer Support That Responds Fast **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** February 10, 2026 **What do you like best about Orderwerks?** Orderwerks customer support is exceptional. They respond quickly and are always willing to work with me to resolve any issues and help streamline our processes. From a programmer’s standpoint, the product integration was flexible and straightforward to set up. The product itself has also been praised by staff across our district for how easy it is to search quickly and make purchases for their schools. **What do you dislike about Orderwerks?** Orderwerks user-interface is pretty basic and may look slightly dated. Admin maintenance can be a bit manual at times. **What problems is Orderwerks solving and how is that benefiting you?** Orderwerks has worked with me directly to resolve user issues and to fine-tune our order group distributions. They also partnered with me while we were piloting SAML SSO at the time. Overall, we collaborated to develop a configuration that works cleanly for both parties. ### 12. Effortless Supply Ordering, Seamless Experience **Rating:** 5.0/5.0 stars **Reviewed by:** TIFFANY F. **Reviewed Date:** February 09, 2026 **What do you like best about Orderwerks?** I find Orderwerks very user-friendly, which makes it really easy for me to order supplies for my job. I also appreciate that the process is straightforward, with charges and deliveries going directly to my school without any hassles. It's been effective for me because I've always received my orders on time without any issues. **What do you dislike about Orderwerks?** The website could use a facelift/new look **What problems is Orderwerks solving and how is that benefiting you?** Orderwerks solves my supply issues by allowing me to easily order supplies, which are directly charged and delivered to my school on time with zero issues. ### 13. Effortless Ordering for Educators **Rating:** 5.0/5.0 stars **Reviewed by:** ALLYSON B. **Reviewed Date:** February 01, 2026 **What do you like best about Orderwerks?** I like how easy the site is to navigate, as it makes using Orderwerks convenient for me. This convenience makes it more likely that people will actually use it. The initial setup was good, easy and simple, which added to the positive experience. **What do you dislike about Orderwerks?** I like all parts of orderwerks! **What problems is Orderwerks solving and how is that benefiting you?** Orderwerks helps me quickly and easily get supplies for teaching, making the process more organized than using a Google form. It's convenient to use, which ensures that people are more likely to use it. ### 14. Simple, Streamlined Product Selection **Rating:** 5.0/5.0 stars **Reviewed by:** mike q. | Teacher, Enterprise (> 1000 emp.) **Reviewed Date:** February 03, 2026 **What do you like best about Orderwerks?** The simple process to select products. Its like shopping on Amazon **What do you dislike about Orderwerks?** Sometimes you have to be to specific in what your looking up. **What problems is Orderwerks solving and how is that benefiting you?** Orderwerks has made getting the supplies i need to be effective from the warehouse much easier ### 15. Tailored to Our Needs with Great Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2026 **What do you like best about Orderwerks?** Can be tailored to our needs and customer service is great. **What do you dislike about Orderwerks?** I don't have experience with other products that are similar so i can't accurately evaluate this. **What problems is Orderwerks solving and how is that benefiting you?** Tracking orders through our processes. ### 16. Easy Image-Based Ordering—Quickly Find What You Need **Rating:** 5.0/5.0 stars **Reviewed by:** REBEKAH J. | Teacher, Mid-Market (51-1000 emp.) **Reviewed Date:** January 29, 2026 **What do you like best about Orderwerks?** The images allow for easy ordering. I can easily click and find what I need. **What do you dislike about Orderwerks?** Nothing!I have no complaints. I can order quickly and easily. **What problems is Orderwerks solving and how is that benefiting you?** Finding the materials I need to teach with. ### 17. Effortless Ordering with Intuitive Interface **Rating:** 5.0/5.0 stars **Reviewed by:** JENNIFER W. **Reviewed Date:** February 03, 2026 **What do you like best about Orderwerks?** I like the ease of ordering with Orderwerks, which makes the process smooth and hassle-free. The website is simple and easy to navigate, making it user-friendly. Additionally, the initial setup was very easy, which was a positive experience. **What do you dislike about Orderwerks?** There is nothing I didn't like **What problems is Orderwerks solving and how is that benefiting you?** I use Orderwerks for ordering classroom supplies easily. It ensures I have the necessary teaching materials. The simple website navigation makes ordering straightforward. ### 18. Effective for Distribution, but Credit Card Integrations Are Too Limited **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Tobacco | Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2026 **What do you like best about Orderwerks?** I'm not that familiar with Orderwerks as I'm new to the company I work for, but we use it for tobacco distribution and it seems to be very effective for what we use it for. **What do you dislike about Orderwerks?** There are apparently no or too few credit card integrations **What problems is Orderwerks solving and how is that benefiting you?** Integrating Orderwerks with our current accounting system. It is benefiting us because we are able to have entries done automatically. **Official Response from Stephen Bero:** > Thank you for taking the time to share your feedback, and we're glad to hear Orderwerks has been effective for your tobacco distribution operations. I wanted to share some additional information for anyone reading: Orderwerks currently offers four credit card integrations - Stripe, Square, QuickBooks Payments, and Authorize.net - covering the major processors used across B2B distribution. You can see the full list at https://www.orderwerks.com/features/integrations. If there's a specific processor or payment workflow your team is looking for, please reach out anytime - we'd love to hear more about your needs. Thanks again, Stephen Founder, Orderwerks ### 19. Orderwerks is awesome! **Rating:** 5.0/5.0 stars **Reviewed by:** Kyle J. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2025 **What do you like best about Orderwerks?** It was everything we needed as a company with very little customizations needed. The platform is very well thought out and even does things that we didn't know we needed. **What do you dislike about Orderwerks?** The platforms capabilities are so vast that my only complaint is against myself and not knowing how to use it to its fullest capabilities. But Stephen and the Orderwerks team have been excellent in supporting us. **What problems is Orderwerks solving and how is that benefiting you?** Giving our customers an easy to use platform built specifically for them with their products and pricing is something we've been wanting as a company since the beginning. We quoted out several different portals that were 10-20x the cost of Orderwerks and this platform does more. ### 20. Orderwerks delivers easy to use B2B order management with easy cross platform integration **Rating:** 5.0/5.0 stars **Reviewed by:** C C. | Director of Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2025 **What do you like best about Orderwerks?** Integration with major platforms like shopify, quickbooks, stripe, ship station. Straightforward start up tools to bring in all of your data and get to work. Customizable work flows for creating orders, invoices and integrating with shipping platforms. And includes advanced functionality for B2B customers to enter their own orders. And a super price for the functionality **What do you dislike about Orderwerks?** Overall this is a super easy to use system. The only area could use a boost is maybe the reporting side. **What problems is Orderwerks solving and how is that benefiting you?** Orderwerks is the end to end order management for my B2B orders. Allows me to create orders easily, integrate the orders to our shipping platform for fulfillment and then complete the billing and payment processes with tight integration with our quickbooks platform. Super easy to setup, use and at a super good subscription price. ### 21. Fantastic platform and experience! **Rating:** 5.0/5.0 stars **Reviewed by:** Anthony T. | VP Sales & Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2025 **What do you like best about Orderwerks?** Orderwerks has been a game-changer for our business! It's exactly the platform we needed to position ourselves for growth. Stephen has been fantastic to work with, and the support we've received is unmatched. Highly recommend! **What do you dislike about Orderwerks?** So far we have nothing negative to report. **What problems is Orderwerks solving and how is that benefiting you?** We had a lot of trouble finding a platform that could do everything we needed like quoting and the ability for our customers to log into an easy-to-use portal and place their orders. We have gotten nothing but compliments from customers on their experience ordering from our portal. ### 22. Adds Valuable Features Beyond QBO and Makes Order History Easy to Find **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** February 10, 2026 **What do you like best about Orderwerks?** Adds features not available in QBO. Easy to look up past order history. **What do you dislike about Orderwerks?** Takes a little time to learn the system and make adjustments **What problems is Orderwerks solving and how is that benefiting you?** Helps order entry into QBO and tracking past customer history. ### 23. Orderwerks has been a great tool for our business. **Rating:** 5.0/5.0 stars **Reviewed by:** Andy P. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2025 **What do you like best about Orderwerks?** Orderwerks has allowed us to keep better track of our orders and helped with our customer communication in providing automated order status. It is easy to use and the customer service from Orderwerks is fantastic. It was easy to get started and easy to learn for all the users in our organization. **What do you dislike about Orderwerks?** Using Orderworks on a mobile device is a little more difficult for some of our users. **What problems is Orderwerks solving and how is that benefiting you?** Orderwerks allows us to see our customer order through all stages of production. The search features work great and help our efficiency. Orders are much easier to find and customers are kept up to speed on the status of their orders resulting in fewer phone calls checking status. Calls are down and production/sales are up. ### 24. Customer Service is great. **Rating:** 5.0/5.0 stars **Reviewed by:** Mani M. | Controller, Small-Business (50 or fewer emp.) **Reviewed Date:** August 18, 2025 **What do you like best about Orderwerks?** Orderwerks is flexible, easy to use, many detail options to chose from and outstanding programming features. **What do you dislike about Orderwerks?** Maybe the option of screen colors, but I have not tried to change it yet. So, I did not ask. I’m sure I did not look for that option yet. **What problems is Orderwerks solving and how is that benefiting you?** We have multiple warehouses, product in consignment, categories that are limited to clients, and multiple currency and it will accrue rebates for product depending on margins. A great program for master distributors for buying group organizations. ### 25. Outstanding Customer Service When You Need It **Rating:** 5.0/5.0 stars **Reviewed by:** Mary S. | Production Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2026 **What do you like best about Orderwerks?** when help is needed the customer service help is always great **What do you dislike about Orderwerks?** inventory issues trying to work out the kinks **What problems is Orderwerks solving and how is that benefiting you?** help alot with our salesman and order entry ### 26. Orderwerks Experince **Rating:** 4.0/5.0 stars **Reviewed by:** Christian O. | Warehouse Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 06, 2025 **What do you like best about Orderwerks?** Orderwerks has been extremely user friendly and to date has worked well for our company. Developers have been very quick in responding to any issues that may arise to allow us to continue to work. **What do you dislike about Orderwerks?** Any specific needs that need to be developed to fit our needs, does take a little longer to apply, but I expect that from any platform when you request a unique need. **What problems is Orderwerks solving and how is that benefiting you?** Makes the order management process seemless and it interacts with our invoicing application effective. ### 27. Orderwerks: Invest in Customization **Rating:** 4.5/5.0 stars **Reviewed by:** Keith E. | Director of Business Strategy and Development, Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2025 **What do you like best about Orderwerks?** The ease in which Orderwerks offers customization to provide an optimized system. **What do you dislike about Orderwerks?** I'm not sure this is entirely an "ORDERWERKS" issue, but at times there seems to be lag when the system is in use. Sometimes when looking up SKU numbers in the catalog, the delay presents like the part is not already created in the catalog, when it actually is. **What problems is Orderwerks solving and how is that benefiting you?** Orderwerks is helping us to organize all levels of processes involved in the D2D processes and operations. ### 28. Orderwerks is Great **Rating:** 5.0/5.0 stars **Reviewed by:** Michael M. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2025 **What do you like best about Orderwerks?** Stephen can tailor your service to what you need. He did this for us, several times. **What do you dislike about Orderwerks?** There really isn't anything we don't like. **What problems is Orderwerks solving and how is that benefiting you?** Before orderwerks we worked completely on emails of orders. This really was a hassle. Orderworks solved all this, with each of our reps having their own set of accounts and being able to add their orders very quickly. Wither they were at our customers place or when they got back to their offices. ### 29. Oderwerks Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2025 **What do you like best about Orderwerks?** I like Orderwerks because, they are willing to work with our team and add new features that are not already there. I also like how easy it is for us to keep track of our orders and where they are at in our production stages. **What do you dislike about Orderwerks?** I dislike that Orderwerks on mobile devices does not operate the same way that the website does. **What problems is Orderwerks solving and how is that benefiting you?** Orderwerks solves the problem of inaccuracies in our production lead times and organization. ### 30. It is easy to use. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Business Supplies and Equipment | Small-Business (50 or fewer emp.) **Reviewed Date:** August 06, 2025 **What do you like best about Orderwerks?** Simple and well organized. You can easily use the recording sheet, search the item , enter the orders and edit information. **What do you dislike about Orderwerks?** For me, the downsides of the orderworks is when you enter the new product in the system. It will not appear immediately and sometimes it will affect the submit option it cannot be click to complete the process. **What problems is Orderwerks solving and how is that benefiting you?** Entering the SKU's in the system. I can easily find and record the product in the system. **Official Response from Stephen Bero:** > Thanks so much for sharing your experience with Orderwerks! Products added directly in Orderwerks are available to order right away as long as they’re marked active. If a product is coming in from another system, there can sometimes be a short delay while it syncs over. And if inventory is available, or backorders are enabled, it can be submitted in an order without any issues. We appreciate your feedback and are always working to make the process as smooth as possible. ### 31. Fast & Efficient Always **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Business Supplies and Equipment | Small-Business (50 or fewer emp.) **Reviewed Date:** February 03, 2026 **What do you like best about Orderwerks?** Fast and efficient always on time and if there are substitutions they are reasonable **What do you dislike about Orderwerks?** Never have had a problem nothing to dislike **What problems is Orderwerks solving and how is that benefiting you?** None ### 32. It is very easy to use. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2025 **What do you like best about Orderwerks?** Whenever I need help they are quick to reply and get me the help I need. **What do you dislike about Orderwerks?** I haven't come across any reasons to dislike. **What problems is Orderwerks solving and how is that benefiting you?** It makes inputting orders quick and easy. ### 33. Awesome product and servivce **Rating:** 5.0/5.0 stars **Reviewed by:** Green M. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2025 **What do you like best about Orderwerks?** Extremely helpful getting us setup and customizing the software for our specific needs. Highly recommend! **What do you dislike about Orderwerks?** I had zero dislikes. It was great for our purposes. **What problems is Orderwerks solving and how is that benefiting you?** Managing the workflow from initial order through production, shipping, and final delivery to client. ### 34. Orderwerks has been a life saver for our business **Rating:** 5.0/5.0 stars **Reviewed by:** mallory s. | CFO, Mid-Market (51-1000 emp.) **Reviewed Date:** June 19, 2024 **What do you like best about Orderwerks?** The ease of use is what Orderwerks is best at! Not to mention the customer support! The integration with Quickbooks Desktop has been super smooth as well! **What do you dislike about Orderwerks?** We have not had hardly any issues with orderwerks at all! **What problems is Orderwerks solving and how is that benefiting you?** It makes our salesman be able to submit orders super easy into our main office for us to process! The Process is super smooth! ### 35. Orderwerks is the best! **Rating:** 5.0/5.0 stars **Reviewed by:** Carmyn H. | Chief Operating Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2022 **What do you like best about Orderwerks?** The most helpful thing about Orderwerks, in my opinion, is that it is incredibly user-friendly. Our company uses this system for inventory management, order, and shipment tracking. We also use Orderwerks to track commission and sales reports. The creator, Stephen, is very helpful, and the waiting time for his response is very minimal. He is always quick to add or adjust our system to fit our needs as a company! **What do you dislike about Orderwerks?** There is nothing I dislike about Orderwerks! Any issues that we have, or had, with the system are always addressed with an explanation and solution as soon as the question is asked. **What problems is Orderwerks solving and how is that benefiting you?** Orderwerks is helping our company solve order and shipment tracking issues, as well as inventory issues. Due to the updates that Stephen creates, we are able to adapt to the ever-changing productivity increases with our company easily. ### 36. Great Program For Wholesale Distributors **Rating:** 4.0/5.0 stars **Reviewed by:** Chris W. | Sales Support Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2021 **What do you like best about Orderwerks?** Orderwerks has been an excellent tool for our company in streamlining and simplifying multiple business operations into one platform. Having our Sales Reps, office staff, and warehouse staff using a single program for processing orders and managing inventory saves us quite a bit of headache and time. Customer service is also top-notch! They work with you as an individual customer instead of a number. Also, Stephen has been fantastic working with us to implement custom add-ons and features unique to our business. **What do you dislike about Orderwerks?** Orderwerks can sometimes be difficult to sync correctly with Quickbooks Desktop. Syncing orders over to create Sales Orders & Invoices can generate errors, which have to be resolved manually within Quickbooks on a per order basis. However, this is mainly a Quickbooks issue rather than an Orderwerks issue. Not the most user-friendly for those not very familiar with technology. If you have a very large catalog of products or complex granular,customer-specific pricing, you may run into importing/exporting issues—otherwise, a great program to use. **What problems is Orderwerks solving and how is that benefiting you?** We no longer need to have multiple programs trying to communicate with each other. All of our business operations now run through one platform, providing a simpler experience for our team. Orderwerks has helped us expand into new opportunities for our business that would have been extremely difficult before. ### 37. Best Sales/Inventory Control Program on the Market **Rating:** 5.0/5.0 stars **Reviewed by:** julie k. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2022 **What do you like best about Orderwerks?** Our business has grown exponentially since using Orderwerks. Because of the detailed program they have created, our sales team now can sell in an organized and efficient way. Our product has many different components to them and they customized and developed an order form/inventroy control program that has been invaluable to our business. Customer Service/Support is the best! They are always helpful and return phone calls or emails immediately! You are never left hanging. **What do you dislike about Orderwerks?** As much as we tried, we could not come up with anything that we disliked. **What problems is Orderwerks solving and how is that benefiting you?** We have solved a major problem. Providing our sales team with an efficient way to sell our products and an easy way for our stores to buy our products! ### 38. Orderwerks Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** September 29, 2021 **What do you like best about Orderwerks?** Orderwerks is fantastic to work with because they have an open mind and an open program. They create items and abilities designed specifically for your account and your business, providing a one-of-a-kind website tailored to your clients and even your workers. They have so many options to use, and it's up to you if you want to use them all or a select few. Even though they have their client's client in mind to building a website, they take the time to make sure all individuals understand the backside of the website and its functions so that anyone can use it efficiently. **What do you dislike about Orderwerks?** There isn't anything that I wouldn't say I like because the things that I dislike can be removed, changed, or even updated. **What problems is Orderwerks solving and how is that benefiting you?** We have had so many problems that Orderwerks has solved. We chose their services because we had to completely rebuild a new ordering platform that would be user and employee-friendly. We deal with many individual items, and orderwerks has created the ability to deduct correct inventory amounts from our inventory system. Orderwerks has also created an in-house credit card payment system within its site that connects with our accounting provider making receiving payments even more effortless for our team and clients. The benefits of having Orderwerks is the ability to work with a creative designer and programer who knows the business of the ordering industries and has the understanding that although each sector of the ordering industry may have something different, there can still be one site that can provide a solution for them all. The flexibility, dedication, attention to detail and employee satisfaction are just a few things that you will find when you sign up with Orderwerks ## Orderwerks Discussions - [What is Orderwerks used for?](https://www.g2.com/discussions/what-is-orderwerks-used-for) - [View Orderwerks pricing details and edition comparison](https://www.g2.com/products/orderwerks/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-04+23%3A00%3A55+-0500&secure%5Bsession_id%5D=888b0a4c-59b9-4a3e-b076-f369e7c58257&secure%5Btoken%5D=4f2d34ebfe551a1672edf295584b73b063c150b6ac6ed4adcdc8b7c6aa658b63&format=llm_user) ## Orderwerks Integrations - [Intuit QuickBooks](https://www.g2.com/products/intuit-quickbooks/reviews) - [QuickBooks Desktop Enterprise](https://www.g2.com/products/quickbooks-desktop-enterprise/reviews) - [QuickBooks Desktop Pro](https://www.g2.com/products/quickbooks-desktop-pro/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [RapidIdentity](https://www.g2.com/products/rapididentity/reviews) - [ShipStation](https://www.g2.com/products/shipstation/reviews) - [Unanet GovCon](https://www.g2.com/products/unanet-govcon/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) ## Orderwerks Features **Order Entry** - Entry - Register - Notifications **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Order Tracking** - Shipping - Tracking - Backorder **Inventory Management** - Stock Levels - Flow Of Goods - Reserving Goods **Customer Management** - Order Status - Information Access - Email Notifications **Subscription Management** - Payment Data - Payment Gateway - Billing - Automatic Payments ## Top Orderwerks Alternatives - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - 4.0/5.0 (3,722 reviews) - [Webgility](https://www.g2.com/products/webgility/reviews) - 4.6/5.0 (371 reviews) - [Cin7 Core](https://www.g2.com/products/cin7-core/reviews) - 4.2/5.0 (328 reviews)