Orderwerks Reviews & Product Details

Love having Stephen available to help us throughout this process and not relying on support from random agents. He is consistent and thorough. The interface is way more intuitive, for example, the csv upload templates save me so much time in updating customer accounts. Review collected by and hosted on G2.com.

The downside of using Orderwerks can be the abundance of options/pathways that make is confusing. However, there has been an increase in filter capabilities that allow me to narrow down my search and reduce confusion. Review collected by and hosted on G2.com.

I use Orderwerks to take and distribute wholesale orders in one step, which has reduced about 75% of the overhead we used to have. The setup was pretty easy, and the team was very accommodating. They took the time to understand what we needed and built custom functionality to make the software work for us. I appreciate that they’re a small company that’s willing to talk with us and make changes. Review collected by and hosted on G2.com.

N/A Review collected by and hosted on G2.com.

I really love how customizable all the features are when we’re setting up our website. Review collected by and hosted on G2.com.

I don’t really have anything negative to say about Orderwerks. So far, everything has been very user-friendly and easy to use. Review collected by and hosted on G2.com.

As the finance lead working closely with the QuickBooks integration, I’ve been very happy with our experience using Orderwerks. Their team took the time to truly understand our business and then customized the system to match our specific processes, which has made a noticeable difference in how smoothly things run day to day. We’ve been using Orderwerks for several months now, and it has proven to be a dependable solution for managing orders while keeping everything aligned with our financials in QuickBooks. Overall, the level of support and their willingness to tailor the platform to our needs have made it a strong fit for our operation. Review collected by and hosted on G2.com.

We had a learning curve at the start of using the software but the team was there to answer our many questions and helped us integrate! Review collected by and hosted on G2.com.

The platform is user friendly and easy to understand. Also, the Rep assigned to assist is very helpful and easy to communicate with. Orderwerks has helped the ease of syncing orders to Quickbooks Online making my production time more efficient. Review collected by and hosted on G2.com.

Some of the fields do not sync over to Quickbooks Online and I have to manually enter the fields in each time. Our Rep is working on this but it may be more of a Quickbooks issue that is no fault of Orderwerks. Review collected by and hosted on G2.com.

They are willing to explain the site’s features clearly, and they also show a real willingness to refine or customize those features to better fit users’ needs. Review collected by and hosted on G2.com.

There have been a few features that do not work, but once brought to Stephens attention, he quickly fixes the issue. Review collected by and hosted on G2.com.

I like how Orderwerks streamlines everything and makes it easy to see everything all in one place. It's great that the order goes directly to our production facility and that everyone in the company has a record of the order from the start through shipping and invoicing. This saves us time, allowing people to be more productive in other areas of our business. As a new company, transitioning from manual processes to having visuals and records of every order for every customer has been beneficial. Also, Stephen at Orderwerks has been amazing in customizing our system to meet our needs, and their customer service is awesome. It was easy to set up, and while it seemed weird at first to start using something new, it quickly became simple to use. Currently, four out of our less than 10 employees are using it, and I would highly recommend Orderwerks to others. Review collected by and hosted on G2.com.

There's nothing I don't like Review collected by and hosted on G2.com.

I use Orderwerks for our small business as it makes everything faster by ensuring efficiency with almost nonexistent errors. I love the ease of use, as it's made entering orders quick and keeps everything organized in one place. The site is easy to navigate, and order entry has become fast and accurate. Another thing I really appreciate is the amazing customer service. Whenever we've needed changes to enhance our efficiency or to better meet our needs, Orderwerks has provided solutions. Review collected by and hosted on G2.com.

I honestly haven't found anything yet Review collected by and hosted on G2.com.

Stephen is very good and very helpful... Review collected by and hosted on G2.com.

Nothing yet, seems to be very customizable to what we want Review collected by and hosted on G2.com.

Orderwerks has made it very convenient to order supplies for the classrooms. Having an organized inventory in the district means the materials needed are always on hand for our teachers. The system is very easy to use and "shops" like most other online platforms. The Orderwerks app was able to be put on the district dashboard incorporating our district single sign-on making it very easy access to the program. Review collected by and hosted on G2.com.

There has not been many downsides to using Orderwerks. Any issues we have come across, Orderwerks has been able to find a solution to the problem Review collected by and hosted on G2.com.