Orderbot Reviews & Product Details

The team ! We never choose vendors based on product alone, we need service, especially with software. Orderbot’s team owned every issue with us. And hence drastically improved addressing the right priorities without wasting time and cost. Review collected by and hosted on G2.com.

Nothing is ever perfect - we don’t think anything out there is. There is not much we can say we dislike, and if anything comes up we are sure the team will help us thru it. Review collected by and hosted on G2.com.

The Orderbot team has been super responsive and helpful. We needed a way to integrate our website sales platform with our 3PL and our accounting software. Orderbot provides an automated synchronization between all three and much more. Our website could not hold backorders or preproduction order information so we could never give accurate ETA's to our customers, but Orderbot can hold and process all that information. Review collected by and hosted on G2.com.

The interface can be a bit difficult to get used to. It's very functional, but Orderbot has so many features it's easy to get lost. Review collected by and hosted on G2.com.

Helped consolidate my distribution channels in a single place (e.g. Amazon, Shopify, etc), and helped me understand how much available inventory I have at any given time. Review collected by and hosted on G2.com.

They could have more robust expiry date functionality, so I can track when certain products expire. Review collected by and hosted on G2.com.

We ship internationally and have warehouses across and orderbot resolved the order routing complications we had. Not only reducing inventory problems, splitting order shipping / problems and all the costs and upset customers related to those. Review collected by and hosted on G2.com.

Our team was resistant to change but luckily Orderbot's team helped us cross that line. It didn't take long for the whole company to see great value ! Review collected by and hosted on G2.com.

They are strategic partners and roll up their sleeves to help our team execute. Review collected by and hosted on G2.com.

I can't say I've had any poor experiences with Orderbot. Review collected by and hosted on G2.com.

We were able to double our sales while maintaining our costs and most importantly through greater customer satisfaction. After we implemented Orderbot, we excelled at managing our customer expectations and hence grew our sales. Review collected by and hosted on G2.com.

When we first signed up, we were concerned about the interface, but not only are they investing significantly into that, but there is also a bottomless depth that far outweighs UI. Review collected by and hosted on G2.com.

With the use of OrderBot templates, our team imports the majority of our orders. This efficiency saves our company a lot of time and money. We can focus our resources on growing our company instead of data entry. Review collected by and hosted on G2.com.

The data is available and exportable, but I'd like to see enhanced reporting features or the ability to create custom reports easily. The reports are not very organized and could use a central location. Review collected by and hosted on G2.com.

This product is extremely robust and can do just about anything. I find the service to be incredibly reliable and our account manager is always quick to respond.

In addition to having my own retail and wholesale companies where we use orderbot, I also consult with other merchants who have since started using them for a number of projects such as click & collect and powering their headless initiatives. I havent gotten yelled at by others for recommending orderbot so thats always a good sign Review collected by and hosted on G2.com.

some things are not out of the box but they opened up their api to us which has given us free rein to develop tons of stuff Review collected by and hosted on G2.com.

Integrates inventory and order management across multiple sales channels and distribution warehouses from a cloud-based platform. Review collected by and hosted on G2.com.

Customizing a sales data report outside of their standard sales reports is difficult. Would like to see improvements in this area. Review collected by and hosted on G2.com.

The best thing about orderbot is that it allows us to do more orders with less by connecting all of our systems and automating a lot of processes that would normally take us hours per day. We’ve been able to put off hiring new employees which has greatly saved our profit margins Review collected by and hosted on G2.com.

Nothing really. It does all I need it to do Review collected by and hosted on G2.com.