Nextpoint Reviews & Product Details

I found myself a frequent Nextpoint user after some unanticipated document reviews. I am a big fan of the bulk code and tagging feature, the syntax search builder and the ability to customize searches by tags and coding as you review (unlike other platforms that require tags on the front end). I created my own user view to swiftly navigate the documents without changing the default view for the other users. I enjoy the custom redaction tools and the ability to quickly create a privilege log. The dynamic user activity tracking feature helps me keep track of how long I spend reviewing a document - this comes in handy at the end of a long document review. If you don't find Nextpoint intuitive, the customer support is spectacular. Review collected by and hosted on G2.com.

I wish the instant document previewer showed more than the first page of the document so I could browse the entire document on preview Review collected by and hosted on G2.com.

Nextpoint's self service feature, by passing the need to send client documents to the vendor or lock a document production 2-3 days before a production is to be made is a time saver. On top of that when I do run into issues, our Client Success Director, Sibrey McManus is quick to jump on our problems and is an absolute joy to work with. Review collected by and hosted on G2.com.

The only downsides to Nextpoint, and I've discussed all of these with them and they are being worked on is the artifical divide between Discovery (document review and production) and Litigation (transcripts, trial prep and presentation). While it was a good idea on paper, as a practical matter it doesn't really work. I know Nextpoint is working to merge their two database products into one unified platform and look forward to that in the coming months. Additionally, and this is a minor nitpick, their Zendesk powered "help" chat button floats at the bottom of the screen, covering up real estate in use while there is a bar at the top of the screen that the help button could be pinned to. Again, something they recognize and are workign to actually replace with an AI powered help module. Review collected by and hosted on G2.com.

Currently use Nextpoint only for its document production and review capabilities (not for managing trial presentations or trial notebooks). Have used many of its competitors and have good knowledge about running large document production cases. Nextpoint has found a good sweet spot between providing good functionality and ease of use. I have used some software products that are extremely easy to use, but do not have the ability to do much custom formatting or dealing with document productions that do not fit within their specific ways of doing things. This is especially important to me dealing with IP cases, where the document productions can often deal with odd file formats or productions from non-standard systems. While Nextpoint does have some limitations on things it can do, I never ran into any issues that I couldn't overcome and with less time than it would take to run a much more complex document production system. I am managing a boutique firm that isn't dealing with terabytes of data (all of my productions and reviews tend to be a few gigabytes or less of potentially responsive documents). Once you get a feel for how things are done on Nextpoint, it is very low maintance and can be easily managed by a skilled paralegal. Review collected by and hosted on G2.com.

Like most document production systems, there is required ramp up time to get an understanding of its workflow and how it handles documents (folders, production sets, etc.) However, I don't think that this is any different than any other system. It currently doesn't have any AI systems for searching/tagging potentially relevant documents, but I have always been skeptical of those systems anyways. Review collected by and hosted on G2.com.

The ability to quickly and effectively review and make notes about documents that we have received in discovery. Review collected by and hosted on G2.com.

I don't like the number of steps it takes to accomplishing some routine tasks--and it would be helpful to be able to customize or set up macros to remove extra steps. Review collected by and hosted on G2.com.

We've been using Nextpoint on a quotidian basis for more than four years now. It's very easy to train new users on and offers powerful functionality for a more modest price than more monolithic solutions aimed at monolothic institutions. The ability to upload as much data as we care to has been extremely helpful for as long as we've used this product. Review collected by and hosted on G2.com.

Their search funcitonality has evolved in ways we have diverged slightly from, but I've been very impressed by the degree of responsiveness their customer support and technical teams have shown in incorporating our feedback. Review collected by and hosted on G2.com.

I liked being able to bulk code. Often there are documents that are not relevant to the project but take up a huge part of the folders. I appreciate being able to code those documents and move on without additional resources taking up time going through those documents. Another good aspect of Nextpoint is the customer focus approach. I have never had an e-discovery software company spend so much time making sure I was comfortable with the product. Review collected by and hosted on G2.com.

I am not sure there is a downside to using Nextpoint. Likely, I would say that having more access to self-pace learning videos would be helpful. There are times when you want to be able to learn more about a platform on my own time. Review collected by and hosted on G2.com.

Nextpoint allows me to gather all discovery and organize it in the manner needed to prepare for trial. Its an all in one from review, bates, marking documents privileged or confidential and highlighting or redacting. Preparing for depos is much easier and even adding documents on the fly during a depo is possible with nextpoint. Review collected by and hosted on G2.com.

When I send productions to other law firms, some find downloading the zip files difficult. Review collected by and hosted on G2.com.

The software is very intuitive and easy to use. It does a great job with native files, especially emails (extracting the metadata and converting the emails to PDF without inserting weird characters for apostrophes or other common marks). I love how it is customizable for each case. The support team is always responsive any time I need assistance. Review collected by and hosted on G2.com.

Whenever I import searchable PDFs for review and bates numbering, the exported PDFs are no longer searchable. Yes, you can export a text file with them, but not every law firm or expert witness (or whoever I'm sending documents to) uses software to marry the image and text files. Review collected by and hosted on G2.com.

Nextpoint has unlimited data, which has been very helpful for us. We don't have to think about which cases and data sets we will use it for; we just use it for everything that makes sense! Also, it is very user-friendly and intuitive. The search features are not overly complicated and always get the information necessary. Review collected by and hosted on G2.com.

The redaction process can use a little work. Sometimes it is challenging to redact multiple. small pieces of information but the awesome customer service and developers at nextpoint have promised that this process will be improved soon! Review collected by and hosted on G2.com.

In my view, NextPoint's biggest strength is that it's user-friendly and intuitive, even for less technologically savvy users. We have users in our firm who have adapted well to NextPoint and found it to be very user-friendly. More importantly, the library of up-to-date articles on NextPoint's website provides clear, helpful troubleshooting instructions. On a few occasions, we have needed immediate support from NextPoint's support team. Every time, they have very responsive and have helped us resolve whatever issue we were facing. I have used other e-discovery and document review platforms, and I think NextPoint far exceeds them all. Review collected by and hosted on G2.com.

I wish the "Theater Mode" for presenting exhibits would be more intuitive. While it's a great feature, it takes a lot of practice to learn. I wish there would be some way to share the screen with a more user-friendly interface for navigating exhibits within Theater Mode. Also, I wish NextPoint would have an app for iPads. Review collected by and hosted on G2.com.