MarketSharp Reviews & Product Details

The ease of use and training to others overall. Review collected by and hosted on G2.com.

The lack of change, reporting and overall ability to be able to grow with larger companies. Review collected by and hosted on G2.com.

Nothing, there actions make their product not even worth it. Review collected by and hosted on G2.com.

I had one of the worst experiences imaginable with MarketSharp. From the start, their sales team misrepresented the product, using high-pressure tactics and making false promises about the software’s capabilities. After signing, it became immediately clear that the software didn’t deliver on any of the essential features we were promised, especially the webhook functionality they touted as a core selling point.

Within weeks—way before our first billable month—we canceled, realizing that this product simply didn’t work for us. Despite canceling and explaining the lack of functionality, MarketSharp is now attempting to collect fees, even threatening legal action for a product we didn’t even use for two full weeks!

On top of that, our team invested substantial time and resources, totaling over $50,000, trying to make their flawed system work—time and money completely wasted due to their deceptive practices.

It’s disheartening to see a company like MarketSharp prioritize short-term profits over customer satisfaction and honesty. No company should expect payment after failing to deliver on their promises and pressuring clients to sign up in the first place. Avoid MarketSharp if you value transparency, reliability, and respect.

This review emphasizes your key concerns and allows others to understand the issues you encountered without crossing into unprofessional language. Let me know if you’d like further adjustments. Review collected by and hosted on G2.com.

Nothing was great about Marketsharpe. Customer service was very bad and not worth your time or headache. I would avoid doing any year agreement with them. The interface was from early 2000s and not intuitive. Review collected by and hosted on G2.com.

Everything was awful about the CRM platform. If you are a home improvement contractor of any kind I would avoid the headache. There's better platforms out there and you will have a better experience Review collected by and hosted on G2.com.

I like that MarketSharp allows us to track data for all of our customer base. The automation is also useful to some extent, and the ability to create lead flows from sources like Angi Leads to MarketSharp to something like Hatch. It takes a lot of work off of us having to manually do things in the office. Review collected by and hosted on G2.com.

I HATE the way the automation is set up. Programming it is wildly inefficient, and it is SO easy for mistakes to be made, especially working with less technologically oriented people in the office. It is a pain in my rear sometimes. Drives me nuts. I MUCH prefer setting up automation in Hatch, it's so user-friendly and MODERN looking. Oh, that is another thing- MarketSharp's design is stuck in the early 2000's and it hasn't grown with the times. Review collected by and hosted on G2.com.

Most helpful part of MarketSharp is the ability to keep all our records and communication with in one place. MarketSharp reports are crucial to our company and save a lot of time compared to having separate spread sheets. Review collected by and hosted on G2.com.

The look could honestly be a little sleeker and the app better. Desktop version is great Review collected by and hosted on G2.com.

The calendar function and daily reporting. Review collected by and hosted on G2.com.

The training for the program is hard to follow and you don't have a lot of support. Review collected by and hosted on G2.com.

It's better than a manual system for keeping up with your customers Review collected by and hosted on G2.com.

It was very complicated with too many fields to put useless data into Review collected by and hosted on G2.com.

I like that accounts can be grouped based on parameters in the mobile app. Also I like that in the desktop version, we've had the ability to place a follow up date on a completed project/account so that it will automatically pop up down the line. Review collected by and hosted on G2.com.

I don't like the app at all. The system is great for storing data and it's easily accessible from the desktop login, but the app is clumsy and hard to navigate Review collected by and hosted on G2.com.

Market Sharp is fast when making inquiries in the program. Review collected by and hosted on G2.com.

I think the search engine to look for clients could be improved. You can have detailed info, and sometimes it doesn't come up. Review collected by and hosted on G2.com.

What I love best about marketsharp is the customizations. You can have each person on the calendar a certain color so it’s easier to define. Also the use of reports helps me in my day to day. Also marketsharp has great customer service. You can call them and they can make a report on the spot or if you’re having issues and they can’t figure it out they have a very fast tech team. Review collected by and hosted on G2.com.

The set up for taking leads could be faster. It takes you from screen to screen and is very detailed but some days I wish it was all one screen for efficiency. Review collected by and hosted on G2.com.