# Hubdoc Reviews **Vendor:** Hubdoc **Category:** [Financial Audit Software](https://www.g2.com/categories/financial-audit) **Average Rating:** 4.3/5.0 **Total Reviews:** 88 ## About Hubdoc Hubdoc is a cloud accounting application that automatically fetches financial documents from hundreds of banks, utilities, telecom providers, and online vendors; extracts the key data; and seamlessly syncs transactions to cloud accounting platforms with source documents attached. With Hubdoc, reconciliation, payment processing, and audit-proofing are just a few clicks away. ## Hubdoc Reviews ### 1. Efficient Receipt Management with Seamless Xero Integration **Rating:** 4.5/5.0 stars **Reviewed by:** Kristie D. | Office and Project Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Hubdoc?** What I like most about Hubdoc is how easy it is for our field team to upload receipts straight from their phones. It really streamlines the whole process and saves me from having to follow up or chase down missing paperwork. **What do you dislike about Hubdoc?** One issue I’ve run into with Hubdoc is that it logs me out too quickly after only a short period of inactivity, especially when I’m switching between Hubdoc and other programs. **What problems is Hubdoc solving and how is that benefiting you?** Hubdoc addresses the challenge of collecting, organizing, and processing receipts by letting us upload documents directly into the app. Keeping everything in one place reduces the need to chase down paperwork and lowers the risk of receipts being lost or going missing. It also integrates smoothly with Xero, so documents and related data flow straight into our accounting system. This reduces manual data entry, improves accuracy, and helps us keep our books up to date with far less effort. ### 2. User-Friendly File Organization and Bills/Receipts Processing **Rating:** 4.5/5.0 stars **Reviewed by:** Jordan Z. | CFO Advisory Practice Leader, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Hubdoc?** I like the file-folder organization and the syncing capabilities with BILL, QBO, and Xero. It’s also user-friendly, and I appreciate being able to control access and view levels. The intelligent AI does a good job picking up invoice and bill details. **What do you dislike about Hubdoc?** Too many documents end up in the “Failed” tab, and syncing or archiving them can sometimes take multiple clicks to get through. **What problems is Hubdoc solving and how is that benefiting you?** A great, affordable solution for properly organizing client documents, making sure bills are paid, matching receipts to credit card transactions, and ensuring amounts are posted correctly to the accounting system. ### 3. Efficient Doc Management, Needs Enhanced Rules **Rating:** 3.0/5.0 stars **Reviewed by:** Marko P. | Financial Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2026 **What do you like best about Hubdoc?** I like that Hubdoc can recognize documents and their fields and that it works in the background. **What do you dislike about Hubdoc?** When I have multiple documents for the same transaction, all get imported into Xero, which can be annoying. I would like the option to create rules, like if a document has 'some specific text,' it should be classified as a Receipt and applied to a specific account. This would solve most of my problems. It would also be good to have documents classified based on the date, so all documents from a given month and year are stored in a dedicated folder automatically. **What problems is Hubdoc solving and how is that benefiting you?** I use Hubdoc to auto classify documents, send them to Xero and Google Drive, solving manual document classification, importing, and storage problems. ### 4. Great Document Storage and Seamless Accounting Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew H. | Accountant, Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2026 **What do you like best about Hubdoc?** It is great at document storage and organization and integrates with accounting software so you can post transactions directly from Hubdoc. **What do you dislike about Hubdoc?** I wish it's integration would do more such as being able to access the bank feed from within Hubdoc. **What problems is Hubdoc solving and how is that benefiting you?** It easily allows me to get all documents from clients without me needed to chase my clients for them. Any documents they receive can easily be forwarded automatically into Hubdoc. ### 5. Time-Saving Essential **Rating:** 5.0/5.0 stars **Reviewed by:** Aizhan Z. | Operations Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** July 01, 2025 **What do you like best about Hubdoc?** Hubdoc has been a fantastic addition to our finance workflow. It simplifies document collection and storage by automatically fetching bills, receipts, and bank statements from multiple sources. No more chasing paperwork or digging through email threads—everything is neatly organised in one place. One of the standout features is its seamless integration with Xero. Once documents are uploaded or fetched, Hubdoc extracts the key data and pushes it directly into our accounting system, saving us countless hours on data entry and reducing the risk of manual errors. **What do you dislike about Hubdoc?** Honestly, there’s nothing I dislike about Hubdoc. It does exactly what it promises automates document collection and processing with ease. It's user-friendly, integrates seamlessly with Xero, and has significantly reduced our manual admin. It’s become a core part of our workflow, and we’ve had a consistently smooth experience. **What problems is Hubdoc solving and how is that benefiting you?** Hubdoc has solved the problem of manually entering financial documents. It automatically fetches bills, receipts, and bank statements from various sources and extracts key data, saving us hours of admin work. ### 6. Effortless Document Recognition Made Easy **Rating:** 4.5/5.0 stars **Reviewed by:** Hoosein I. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** March 25, 2026 **What do you like best about Hubdoc?** Easily recognition of documents which enables end user to quickly process bills. **What do you dislike about Hubdoc?** System remembers previous bills from the same supplier and auto allocates. **What problems is Hubdoc solving and how is that benefiting you?** Easy Bill processing which saves time and creates a digital copy of documents. ### 7. Hubdoc is an critical tool in our A/P workflow **Rating:** 4.5/5.0 stars **Reviewed by:** Daryn M. | VP of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** June 24, 2025 **What do you like best about Hubdoc?** Anyone in our company can upload Accounts Payable documents quickly, which has allowed us to eliminate a lot of manual processes. The fact that Hubdoc automatically pulls the data from the documents allows us to quickly post into Quickbooks. **What do you dislike about Hubdoc?** It doesn't allow for saving documents into OneDrive **What problems is Hubdoc solving and how is that benefiting you?** It allows us to eliminate A/P paperwork and filing systems. Once a document is in Hubdoc we can destroy the hard copy as we now have the electronic copy stored in multiple places. ### 8. Fast for Repetitive Suppliers **Rating:** 5.0/5.0 stars **Reviewed by:** Andreia B. | A, Mid-Market (51-1000 emp.) **Reviewed Date:** October 14, 2025 **What do you like best about Hubdoc?** quick and easy setup. Integration with Xero is a plus **What do you dislike about Hubdoc?** te breakdown of VAT, specially if more than 1 **What problems is Hubdoc solving and how is that benefiting you?** time saving ### 9. Document uploads and integration **Rating:** 4.0/5.0 stars **Reviewed by:** Misheck G. | Head of Finance, Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2024 **What do you like best about Hubdoc?** The ability to have documents secured and added to Quickbooks **What do you dislike about Hubdoc?** if not emailed you can miss some transactions **What problems is Hubdoc solving and how is that benefiting you?** Document keeping and actioning ### 10. Hubdoc - A great personal assistant **Rating:** 4.5/5.0 stars **Reviewed by:** Mamoni D. | Administration and Accounting, Mid-Market (51-1000 emp.) **Reviewed Date:** July 21, 2024 **What do you like best about Hubdoc?** Hubdoc is best as it does data entry by reading key information from receipts, invoices or bills and converting it into usable data.It is easy way to digitalize documents and upload them into different sofwares. **What do you dislike about Hubdoc?** It is disliked as hubdoc has certain amount of document storage and also if access is granted to others, also they can modify or delete accounts. **What problems is Hubdoc solving and how is that benefiting you?** There is no need to enter data manually as hubdoc automatically extracts information from bill and receipt and organises them in proper way. Also much time and effort is saved ### 11. Hubdoc Review **Rating:** 4.5/5.0 stars **Reviewed by:** Jignesh P. | Account Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** June 01, 2024 **What do you like best about Hubdoc?** It strore all Bill, invoice, receipt, statement in cloud and can sync with accounting software like Xero and qbo. **What do you dislike about Hubdoc?** Sometimes the takes time lagging to capture data sync with accounting software. **What problems is Hubdoc solving and how is that benefiting you?** It converts all manuall and paper work storage in to cloud based with samrt work so, you can get data any time anywhere via application. ### 12. Streamlining Document Management with Hubdoc **Rating:** 4.5/5.0 stars **Reviewed by:** Vinay K. | Freelance, Small-Business (50 or fewer emp.) **Reviewed Date:** February 25, 2024 **What do you like best about Hubdoc?** What I like best about Hubdoc is its seamless integration with accounting software, which streamlines the entire document management and bookkeeping process. **What do you dislike about Hubdoc?** One downside of Hubdoc is that its pricing plans might be a bit steep for small businesses or individuals with limited budgets. **What problems is Hubdoc solving and how is that benefiting you?** Hubdoc solves the problem of manual data entry and disorganized document management by automating the process of capturing, organizing, and extracting key information from financial documents. This benefits me by saving time, reducing errors, and providing a centralized platform for all my financial documents, which ultimately improves the efficiency and accuracy of my accounting workflows. ### 13. Hubdoc Review **Rating:** 4.0/5.0 stars **Reviewed by:** CA Vaibhav K. | Chartered Accountant, Mid-Market (51-1000 emp.) **Reviewed Date:** May 31, 2024 **What do you like best about Hubdoc?** Valuable tool for document management and reducing manual entry. **What do you dislike about Hubdoc?** Lac of customization and support from the company **What problems is Hubdoc solving and how is that benefiting you?** Integration with popular software and cloud based so user can access at any time ### 14. It's an easy to use, user friendly program .t **Rating:** 3.0/5.0 stars **Reviewed by:** Chantel V. | Administrative Supervisor, Mid-Market (51-1000 emp.) **Reviewed Date:** September 05, 2023 **What do you like best about Hubdoc?** It simplifies uploading invoices, statements etc for payment on Xero. I love working on hubdoc as it saves my time and eliminates human error. **What do you dislike about Hubdoc?** Back tracking archived documents is a tedeous process. **What problems is Hubdoc solving and how is that benefiting you?** Its cuts time and errors and simplifies supplier payments ### 15. Hubdoc & Xero **Rating:** 5.0/5.0 stars **Reviewed by:** Heather P. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 27, 2023 **What do you like best about Hubdoc?** the way it integrates really well with Xero **What do you dislike about Hubdoc?** Nothing at this stage, it works perfectly for me **What problems is Hubdoc solving and how is that benefiting you?** no problems that i can see, it works well from my point of view ### 16. Store and file receipts in one place **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 15, 2023 **What do you like best about Hubdoc?** It's easy to use, just snap a photo, upload and tag it to a folder, we connected it to xero, so it uploads there automatically. Stores copies of the receipts to a Google file. **What do you dislike about Hubdoc?** Sometimes doesn't connect to the internet, which hinders the employees from uploading their receipts. **What problems is Hubdoc solving and how is that benefiting you?** It's solved the fact that the employees kept losing their receipts. Now they up load them, so I always have a copy to hand. ### 17. Upload, process, Hubdoc. **Rating:** 4.5/5.0 stars **Reviewed by:** Andre C. | Junior Accountant, Small-Business (50 or fewer emp.) **Reviewed Date:** October 05, 2022 **What do you like best about Hubdoc?** The storage you have for all your old invoices. It integrated perfectly with Xero to make work so much less of a drag with having to capture invoices by hand. Precustomization works great when you have alot of the same type of invoices **What do you dislike about Hubdoc?** There is a hand full of times when the information it auto-captures is incorrect. Not sure if there is a function, but a reversal of all auto sync would be ideal. **What problems is Hubdoc solving and how is that benefiting you?** Storage for invoices that i no longer need in the short or medium term. Knowing there is a backup of all the invoices makes life easier. When used with Xero, it solves the problem of manually having to capture hundreds of ivoices. ### 18. Hubdoc to streamline yours, or your client's bookkeeping **Rating:** 4.5/5.0 stars **Reviewed by:** Fabien G. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** June 15, 2022 **What do you like best about Hubdoc?** Hubdoc is easy to set up and use. We've gone fully paperless since implementing it, and it beats a filing cabinet hands-down in terms of organizing and retrieving information. **What do you dislike about Hubdoc?** Some competing software allows you to do bulk edits or publishing to your accounting software. I can see how that would be handy in some circumstances - Hubdoc only allows you to edit/publish one receipt at the time. As a CPA firm, they could also do more to develop the Practice Level features. For instance, managing which employees have access to which client is a time-consuming process, especially when you get new clients regularly. **Recommendations to others considering Hubdoc:** Hubdoc is a software that business owners using cloud accounting software, accountants and bookkeeping should seriously consider. **What problems is Hubdoc solving and how is that benefiting you?** Hubdocs has helped us get rid of paper documents, it has improved our degree and speed of collaboration with our firm's clients, and it has sped up the bookkeeping process for our clients ### 19. Hub of documents **Rating:** 4.5/5.0 stars **Reviewed by:** Krishna K. | Senior Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** December 21, 2022 **What do you like best about Hubdoc?** Hassle free saving of all important bank and CC statements at one place. **What do you dislike about Hubdoc?** This can help as a image processing software and integrate with accounting softwares like Xero. **What problems is Hubdoc solving and how is that benefiting you?** Waiting on clients to give statements or access to bank statements is a challenge. Hubdoc solves this. Thank you Hubdoc! ### 20. Dropbox on steroids **Rating:** 5.0/5.0 stars **Reviewed by:** Tara W. | Director of Sales & Onboarding, Small-Business (50 or fewer emp.) **Reviewed Date:** December 20, 2022 **What do you like best about Hubdoc?** Hubdoc's OCR technology is excellent, and it also has a great user interface **What do you dislike about Hubdoc?** I hate that the fetch feature was lost and truly look forward to the day when it comes back **What problems is Hubdoc solving and how is that benefiting you?** This is an amazing tool that we use for document sharing with clients ### 21. Slow, clunky UI, slow, useful features being removed, very slow **Rating:** 0.5/5.0 stars **Reviewed by:** Justin S. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2022 **What do you like best about Hubdoc?** There really aren't any at this point - it used to be good for storing receipts and integrating with Xero and for retrieving bank statements, but now it doesn't do anything particularly well. **What do you dislike about Hubdoc?** The developers have pretty much abandoned this since Xero bought the company. It gets slower every time I use it. The UI hasn't been updated in years and is quite clunky. **What problems is Hubdoc solving and how is that benefiting you?** It's not really solving any problems anymore. We've had to find better softwares for storing receipts, and have to get logins to all clients' banks to get statements each month. ### 22. Hubdoc, an efficient vault for the business. **Rating:** 4.0/5.0 stars **Reviewed by:** Prabhav V. | Senior Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2022 **What do you like best about Hubdoc?** With Hubdoc, there is no need to log in to various portals to get documents separately. It provides all things on the page. **What do you dislike about Hubdoc?** The interface should be more user-friendly. It looks confusing to the new users. **Recommendations to others considering Hubdoc:** It will save you from the tedious process of collecting documents by logging into various portals. **What problems is Hubdoc solving and how is that benefiting you?** It provides a platform through which we can get all the required documents on the same page and save us from the tedious process of logging in to different portals. ### 23. Used to be better but still the best **Rating:** 4.0/5.0 stars **Reviewed by:** Brian B. | Owner - Operator, Accounting, Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2022 **What do you like best about Hubdoc?** The integrations between BoA, WF, Stripe, QB, XERO, etc are what makes this service great. **What do you dislike about Hubdoc?** The lack of integrations with other institutions is annoying. They used to integrate with Chase and American express but not anymore due to constantly changing security protocols. **Recommendations to others considering Hubdoc:** It takes some getting used to in the beginning but once you get it down it can be a game-changer. **What problems is Hubdoc solving and how is that benefiting you?** Streamlining the categorization, reconciliation, and bill pay processes for clients. ### 24. Good for collecting receipts, ok for processing receipts **Rating:** 3.5/5.0 stars **Reviewed by:** Jeffrey W. | Accountant, Small-Business (50 or fewer emp.) **Reviewed Date:** January 28, 2022 **What do you like best about Hubdoc?** All of my clients can have an easy to use app where they can upload receipts quickly and easily. **What do you dislike about Hubdoc?** There are some weird things with the app. One of them is if you put the date as 01-01-21, it thinks that you are actually saying the year '21' instead of '2021'. This is the only software I've used that lets you select '21' and doesn't correct it to '2021' for you. **What problems is Hubdoc solving and how is that benefiting you?** Trying to collect receipts from clients in the past has been difficult. This has helped tremendously. Also it integrates with Xero, so I can publish receipts and invoices from Hubdoc and it creates the transaction in Xero and attaches a copy of the document, which is very nice. ### 25. Hubdoc Review **Rating:** 4.5/5.0 stars **Reviewed by:** Aprajita M. | Team Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** May 26, 2022 **What do you like best about Hubdoc?** We get the bank statement and card statement in CSV both. **What do you dislike about Hubdoc?** Recently Vendor invoices extract function is stopped. **Recommendations to others considering Hubdoc:** This software is very helpful to extract the statements in pdf and CSV on time. This is very easy to use. **What problems is Hubdoc solving and how is that benefiting you?** Recently Vendor invoices extract function is stopped. The benefit is we get the bank statement and card statement in CSV both. ### 26. Easy to Use, User Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Vishwas B. | Associate Team Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** May 24, 2022 **What do you like best about Hubdoc?** Vey easy to Use, Easily post Invoices. We can check all Vendors' Invoices at one place. **What do you dislike about Hubdoc?** Can't bifurcate Taxes in Two Line Items automatically. **Recommendations to others considering Hubdoc:** Easy to use, User Friendly Software, can post Invoices very speedily. **What problems is Hubdoc solving and how is that benefiting you?** Can publish Invoices easily ane we can see all Invoices received from one Vendor at one place. ### 27. Review of Hubdoc **Rating:** 5.0/5.0 stars **Reviewed by:** Satyam S. | Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** May 24, 2022 **What do you like best about Hubdoc?** 1. Easy to use after understanding the process. 2. import invoices, bills, and bank statements into Hubdoc. **What do you dislike about Hubdoc?** Initially, it takes some time to learn the software. **Recommendations to others considering Hubdoc:** Strongly recommend others to use this software. **What problems is Hubdoc solving and how is that benefiting you?** Sync your bills, receipts, and invoices and their data to your accounting software. ### 28. Hubdoc is my bills entry champion **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** January 04, 2022 **What do you like best about Hubdoc?** What I like most with hubdoc is its ability to capture information from an uploaded document, making it easy for me as a bookkeeper to review and process my clients' files. They also have seamless integration to our accounting software so processing is almost real-time. **What do you dislike about Hubdoc?** The only thing I don't like about hubdoc is that there are times when captured information is mixed up, especially for documents or bills with multiple line items. **What problems is Hubdoc solving and how is that benefiting you?** The main use of Hubdoc for me and our organization is really to process bills and invoices more efficiently by allowing clients more access via email or their mobile to upload their documents and files. It has benefited our process greatly because of how the information are easily captured and the way it is able to send it through these data to the accounting software we use for final review and later on payment if necessary. This is way more effective than if we have to do it manually. ### 29. Review for Hubdoc **Rating:** 4.5/5.0 stars **Reviewed by:** Nauman A. | Bookkeeper, Mid-Market (51-1000 emp.) **Reviewed Date:** May 26, 2022 **What do you like best about Hubdoc?** Auto extraction of bills and statements, along with the class and account specifications. **What do you dislike about Hubdoc?** Hubdoc does not automatically analyze if it's a bill or credit note. **What problems is Hubdoc solving and how is that benefiting you?** The class specification is good which gives us ease to book expenses to the specific department. ### 30. Functional Accounts Payable Automating system w/ Xero integration **Rating:** 4.0/5.0 stars **Reviewed by:** Aaron S. | Finance Director, Small-Business (50 or fewer emp.) **Reviewed Date:** November 30, 2021 **What do you like best about Hubdoc?** I was delighted that Hubdoc is free and natively integrated with Xero. Being able to forward invoices to Hubdoc for automatic coding and posting has made accounts payable processing simple and efficient each month. I like that you can also structure your Google Drive to save invoices for backups in case of audits. **What do you dislike about Hubdoc?** Some of the integrations to 3rd party vendors to automatically pull invoices don't quite work as expected. It gets difficult with two-factor authentication failing and documents not getting pulled. While not perfect its a start and hopefully it will get better in future updates. **What problems is Hubdoc solving and how is that benefiting you?** I have streamlined our accounts payable processes through using Hubdoc and do not require a full time bookkeeper because of the automation of expense entries and integration with Xero. ### 31. A Great Way to Manage Client Documents **Rating:** 4.5/5.0 stars **Reviewed by:** Laura C. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** November 23, 2021 **What do you like best about Hubdoc?** I enjoy the easy interface of HubDoc. With dedicated email, phone app, and web app, it is easy for clients, their customers, and vendors to upload their sensitive documents in one place. It saves tons of time over clients emailing documents. Plus, it OCRs the documents and fills in pertinent information. Once the papers are OCRd, you can push it to your accounting software, DropBox or Google Drive. And, upon occasion, "HubDog" can fetch major bank statements, utility bills, and other popular SAAS bills. I look forward to using this app every day. **What do you dislike about Hubdoc?** Sometimes, the fetch fails. However, mostly it is the fault of the banks changing security protocols. **What problems is Hubdoc solving and how is that benefiting you?** Thank you, HubDoc, for saving me hours each month, downloading and naming client documents. It makes my time more efficient. ### 32. Hubdoc- A genuine review **Rating:** 5.0/5.0 stars **Reviewed by:** Apoorv T. | Team Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** May 30, 2022 **What do you like best about Hubdoc?** It's like an on-the-go drive to store the various statements and other important documents. It is very simple and safe to use. **What do you dislike about Hubdoc?** The software feels buggy sometimes. But I hope this can be sorted out with a software update. **Recommendations to others considering Hubdoc:** Hubdoc is highly recommended as a safer and easy use tool. **What problems is Hubdoc solving and how is that benefiting you?** Solving the problem of the location of documents. Segregating the folders according to the need. ### 33. Best Receipt manager for Accountants **Rating:** 3.5/5.0 stars **Reviewed by:** Binoj R. | Bookkeeper, Small-Business (50 or fewer emp.) **Reviewed Date:** December 28, 2021 **What do you like best about Hubdoc?** As I mentioned in the title, hubdoc is the best receipt/invoice management cloud-based software in the accounting industry. It will save you time from entering each bill into your accounting system. **What do you dislike about Hubdoc?** One thing that i don't like in hubdoc is that sometimes it's hard to upload the receipts, and need to try a couple of times to get the recipts uploaded. Also, sometimes it creates separate folders for the same vendor. **What problems is Hubdoc solving and how is that benefiting you?** Initially i have to manually enter each receipt and invoice details into my accounting system, but now I need only to upload the receipt, and hubdoc is doing the rest. ### 34. Was to be the best document fetch system of all time...then the Banks ruined it... **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2021 **What do you like best about Hubdoc?** Bank check images, deposit images, and statement fetching, incoming items are auto filed in alphabetical folders, auto bill posting to accounting software, remembers how the previous coding was done, multiple users, OCR on all documents so you can search for a number that is on a random PDF anywhere in HubDoc to help make forensic research possible, emails are turned into PDF's to be used as receipts, tagging, notes on transactions. The best feature of all WAS that your clients, or you, can add your bank and utility logins to HubDoc and IT USED TO auto fetch/import all check images, deposit images, bank statements, and CSV files directly from the connected account without ever having to go login to each individual site to manually download these items. This was my absolute favorite feature, but then the banks ruined this amazing convenience with all the two-factor authentication and constant changing codes. Now our clients are frustrated and so are we. Our clients are bugged with constant emails needing security code that they enter but then the connection still never works. Chase does not work anymore and Capital One stopped working a couple of years back as well. We love HubDoc and we know this is not their fault. Jamie is a great mastermind and good for him selling HubDoc to Xero, but It's too bad the banks have done this, they are really making everyone move back into the dark ages. It's sad. There are still many reasons to love HubDoc as described above, bank fetch used to be the top reason. Still if you you are only using Sharefile or other clocud document collection systems you shoudl really consider HubDoc as they have an integration with many accoutnign software systems that allow you to do the bookkeeping right from within their app and really cut down on a lot of redundant tasks. **What do you dislike about Hubdoc?** HubDoc can't sync AR-related transactions to QBO. So when you get a customer check you have to manually download it and upload it to QBO if you want it attached to it's transaction as reference data. The bank fetch features are all failing now due to the banks (not HubDoc's fault but sadly this was our favorite feature before). We were warned the bank fetch would fail soon so it's not a huge surprise. If you used QBO it costs a lot of money but if you used Xero as a pro you can get this system for free so definitely look into that Xero bookkeepers. We've loved using this software and will continue to right up until it's just too painful anymore, then we'll switch to Dext (used to be Receipt Bank) which Intuit has purchased. I just wish HubDoc could work the way it did 4 years ago because it was PERFECT then before the banks messed everything up. Now we are all forced to make our clients give us all their sensitive banking logins which most are fearful of doing because they don't understand why bookkeepers need this info to do our jobs. It's so hard to explain this basic knowledge to business owners and it's something we did not have to do with everyone before. HubDoc used to allow us to sidestep this fear for a long time. Now it's back and, oh well. Back to 1990's bookkeeping, it is. Guess I'll be waiting for my clients to snail mail me their statements next. Such a shame. What I dislike is what the banks have done to ruin this incredible software that still has so much power. It's still amazing for many of it's features but sadly it's tough to recommend it anymore if you're not using Xero. **What problems is Hubdoc solving and how is that benefiting you?** Collecting documents from our clients. Streamlines document management and posting directly to QBO. ### 35. Great product that has potential **Rating:** 3.0/5.0 stars **Reviewed by:** Chris M. | Financial Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** December 24, 2021 **What do you like best about Hubdoc?** I love that all I need is my phone to upload receipts in real time and all my workers have the same option. It's a great tool to have when your on the go and it's helps being organized **What do you dislike about Hubdoc?** I can't use the app in landscape mode, not user friendly, can never get ahold of customer service , it gives me problems when I try to setup a clients email and it's very glitchy **What problems is Hubdoc solving and how is that benefiting you?** Helps me get all my bank statements from multiple banks, utilities etc and o line vendors, it allows me to get all documents on the go from my phone or computer ### 36. Great for controls, easy, but prone to human errors **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 31, 2021 **What do you like best about Hubdoc?** It has a memory of its own and any invoices forwarded it will read it quite accurately based on what was sent to it last. Multiple users can send to the same inbox, and then the book-keeper can collate them instead of invoices being lost in people's emails. **What do you dislike about Hubdoc?** Invoices need to be in PDF or it wont be read No ability to save as a draft for the time being without publishing No ability to restrict users from deleting invoices sent to Hubdoc No ability to restrict users from publishing an invoice. For example I need my book-keeper to be able to submit invoices as "Awaiting authorisation", but she routinely clicks on the incorrect "Approved" option and I can't stop this **What problems is Hubdoc solving and how is that benefiting you?** The problem of invoices getting lost in different inboxes and the problem of getting it accross to the book-keeper. Also the bookkeeper needs minimal instructions since it can identify how a similar invoice was last coded. ### 37. HubDoc allows our clients to be in control of their finances! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2021 **What do you like best about Hubdoc?** HubDoc's client dashboard allows us to easily communicate to clients in order to receive financial data without delay. Hubdoc makes it simple to reconcile accounts within Quickbooks online. **What do you dislike about Hubdoc?** Sometimes our clients need an extra "Nudge" to get the financial data that we need to do our job successfully. This is easily overcome with a quick email message sent directly to the client, which is a feature that is built in to the platform. **What problems is Hubdoc solving and how is that benefiting you?** Hubdoc's integration with Quickbooks Online allows our clients to upload receipts, transactions and bank statements effortlessly without needing to reach out to each client to retrieve the data. ### 38. Bad support and customer service, functionality not as advertised **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** July 26, 2021 **What do you like best about Hubdoc?** Synchronization to QBO and multiple other solutions **What do you dislike about Hubdoc?** Payment account methods did not allow selecting anything but cash, credit card, check, etc. I reached out to customer support asking why I couldn't pick a loan liability account on my CoA to book the expense to (other expense management platforms allow this and I could have sworn I was previously able to do this in Hubdoc). They said this functionality wasn't there. It took 4 weeks to get this answer. I had signed up 3 of my businesses on this software in the days/weeks before running into this issue. When they gave me this answer a month later, I had paid for subscription for three different entities probably twice? I asked for refunds and they said they could refund the entity which I filed the support issue through, but not the others, so about $48 unrefundable. That's fine with me. I'll leave a review and move on. It's small dollars. Bottom line is support took 4 weeks and customer service was poor. **Recommendations to others considering Hubdoc:** Receiptbank/Dext, but even they don't honestly convey what features you get at different price levels. Not many other options. Can't wait until QBO fixes their internal receipt management functionality. **What problems is Hubdoc solving and how is that benefiting you?** No longer using it. ### 39. Hubdoc review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** May 24, 2022 **What do you like best about Hubdoc?** Everything is perfect about Hubdoc and ease of use **What do you dislike about Hubdoc?** Nothing, it is a good tool to work on. It helps in sync **Recommendations to others considering Hubdoc:** NA **What problems is Hubdoc solving and how is that benefiting you?** easy sharing of documents and conveniently use of the same ### 40. Love it, saves me so much time **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** November 23, 2021 **What do you like best about Hubdoc?** I get a custom email address that I can just forward client invoices to, for import into QB or Xero. **What do you dislike about Hubdoc?** I have multiple vendors for the same payee in QBO for each separate acct # (e.g., three utility accounts). Would love a feature to have HubDoc either match those better of find those three and give me radio buttons to select which vendor to match it to. **What problems is Hubdoc solving and how is that benefiting you?** Saving time on data entry. ### 41. Duplication of Bills **Rating:** 1.5/5.0 stars **Reviewed by:** Deborah R. | Virtual CFO **Reviewed Date:** January 12, 2022 **What do you like best about Hubdoc?** being able to sync directly to Xero Accounting Software. **What do you dislike about Hubdoc?** most of the bills come through twice rather than once, duplication of bills is very annoying & time consuming to fix. **What problems is Hubdoc solving and how is that benefiting you?** reduction of paper flow is great. However, haven't been able to resolve the duplication of bills problem. ### 42. integration with Xero is a great advantage for fully oncloud working **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2021 **What do you like best about Hubdoc?** The nice thing about Hubdoc is that you can fully integrate all your hardcopy invoices and other information needed to have the entries in your bookkeeping system (Xero) integrated by Hubdoc. It is a flexible work documentation manager that will make sure that all your scanned information is sent over to Xero. Even the scanned information based on OCR will lead to possible fully integrated invoices which do not have to be entered by the administrator if it goes flawless. Note, however, that there is indeed a need for fully online working and also with a register for who does what. Hubdoc makes it possible to have e-mails and scanned documents fully uploaded into your system **What do you dislike about Hubdoc?** The dislike is that the cash register or the facility that should prevent information only one set of hands leads to invoices whereby this is approved and send over to the bank system. The integration of a banking tool so that the manual banking register is also very important to have and a thing that should be integrated. **Recommendations to others considering Hubdoc:** Hubdoc a simple, intelligent scanning solution for Xero and possibly other banking apps. This works out well with other supporting banking apps and uses creativity to have a simple solution. Hubdoc is there to help you to go over to the next stage of working, working in the paperless office because everything is entirely in the cloud, which makes the information sharing less complex. **What problems is Hubdoc solving and how is that benefiting you?** I have identified no problems for hubdoc; it is a relatively cheap and good working program that uses something straightforward OCR reading. These functionalities can also be extended to an automated review of banking information on invoices, on the latest statement number for the bank. This will lead to banking information that is reliable and substantiated if something is going to happen in the current creditors. ### 43. A better Invoice processing companion **Rating:** 4.5/5.0 stars **Reviewed by:** Mohammed N. | Group Financial Accountant, Accounting, Mid-Market (51-1000 emp.) **Reviewed Date:** August 26, 2021 **What do you like best about Hubdoc?** I have used multiple software similar to Hubdoc and I felt Hubdoc is better than everything I have tried. Publishing bills to the Accounting system is faster in Hubdoc. **What do you dislike about Hubdoc?** sometimes it gets the tax codes wrong, so i will have to double check it. **Recommendations to others considering Hubdoc:** I really like how Hubdoc works, publishing is fast and it's easy to view the items in accounting systems easy. Go for it. **What problems is Hubdoc solving and how is that benefiting you?** Quick invoice processing and avoiding duplications. ### 44. Automation for Receipt/expense Recording and Xero integration **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** August 31, 2021 **What do you like best about Hubdoc?** One time set up, the system will automatically recognize the similar data feed matching Xero set up. Easy to learn. You can add the tag and match the chart of accounts in Xero. Good tools to have as forwarding emails helps a lot. **What do you dislike about Hubdoc?** A year ago, the business asked me to adopt Hubdoc. Having difficulty in learning how to use and the destination email to Hubdoc from our emails ending with @app.hubdoc.com is absolutely long. Need a lot of time to pre-setting before it works **What problems is Hubdoc solving and how is that benefiting you?** Better management in collecting all receipts required and automation for similar account and time saving to record those manually into our booking system ### 45. Hubdoc's review **Rating:** 4.5/5.0 stars **Reviewed by:** Khurram M. | Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** August 31, 2021 **What do you like best about Hubdoc?** It can be integrated with Xero as well as Quickbooks online which makes it the number one OCR solution for accountants and bookkeepers. It also offers a free partner account for accountants. **What do you dislike about Hubdoc?** Sometimes it fails to recognize the receipts and shows an error message even though the receipt is from an existing supplier. **Recommendations to others considering Hubdoc:** It offers a free partner account for accountants to start with. **What problems is Hubdoc solving and how is that benefiting you?** Reducing time to manually enter expenses and receipts along with uploading supporting documents at the same time. ### 46. Once set up, easy to use! **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Fine Art | Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2021 **What do you like best about Hubdoc?** Hubdoc is very intuitive. Setting up the process can take a bit of time, especially link the various bank accounts and other accounts from which Hubdoc gets its feed, but once it's set up, it's easy to use. **What do you dislike about Hubdoc?** Sometimes, the connections to the feeds break, and you have to re-set those connections up. Depending on your bank, sometimes, the connections get broken quite readily. **Recommendations to others considering Hubdoc:** Depending on your bank, the connection feed often gets disrupted. It might be wise to check to see if your bank supports a Hubdoc connection. **What problems is Hubdoc solving and how is that benefiting you?** Centralizing accounts and getting a picture of cash flow. Also, easy to send in receipts to an email address and the document gets uploaded for easy retrieval and access. ### 47. Financial Auditing better,bigger,awesome and accurate with Hubdoc. **Rating:** 5.0/5.0 stars **Reviewed by:** Ebenezer B. | Key Account Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 15, 2021 **What do you like best about Hubdoc?** This tool helps me to keep all our organization financial documents in one place. This tool again helps me to capture financial documents such as receipts,bills,bank statements,emails etc. It's very important with bank reconciliation. It's easy to use. **What do you dislike about Hubdoc?** I have nothing to complain about this tool as it's performance is best. **Recommendations to others considering Hubdoc:** For ease of fetching key financial documents, Hubdoc is the most ideal tool I cannot hesitate to recommend. **What problems is Hubdoc solving and how is that benefiting you?** It's more convenient with financial auditing. Uploading financial documents is also simple. It's simple to sync this tool with other accounting tools. ### 48. Convenient Storage for Client Documents **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2021 **What do you like best about Hubdoc?** Ability to share data with clients and quickness of uploading. **What do you dislike about Hubdoc?** Sometimes loading existing documents can be slow. **What problems is Hubdoc solving and how is that benefiting you?** We don't have to continually ask clients for backup on specific transactions, as the source documents are already uploaded. ### 49. Avoid the data entry! **Rating:** 5.0/5.0 stars **Reviewed by:** Cynthia P. | Bookkeeper, Small-Business (50 or fewer emp.) **Reviewed Date:** October 13, 2021 **What do you like best about Hubdoc?** I like how well this integrates with Xero. It's been great to keep documents, receipts, bookkeeping-related papers all organized. **What do you dislike about Hubdoc?** I haven't had any issues with the software so far. No complaints. **What problems is Hubdoc solving and how is that benefiting you?** Hubdoc has been very helpful in keeping organized as well as saving time on manually entering information. ### 50. Good tool to eliminate data entry that sits within Xero app **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** December 27, 2021 **What do you like best about Hubdoc?** An excellent tool to eliminate data entry that sits within the Xero app **What do you dislike about Hubdoc?** Occasional errors in data recognition and items are sometimes not easily picked up **What problems is Hubdoc solving and how is that benefiting you?** To eliminate data entry of bills and saves our firm time ## Hubdoc Discussions - [What advantages does hubdoc offer for companies is qualified as an effective program?](https://www.g2.com/discussions/what-advantages-does-hubdoc-offer-for-companies-is-qualified-as-an-effective-program) - 1 comment, 1 upvote - [View Hubdoc pricing details and edition comparison](https://www.g2.com/products/hubdoc/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-03+03%3A48%3A29+-0500&secure%5Bsession_id%5D=bf2341b9-146c-4cd8-9aa6-f6ff7a240bb4&secure%5Btoken%5D=ea94242e4299edae4242b2840ad4542cf3c96b503d9643d3411df33d5c015384&format=llm_user) ## Hubdoc Integrations - [BILL AP/AR](https://www.g2.com/products/bill-ap-ar/reviews) - [Intuit QuickBooks](https://www.g2.com/products/intuit-quickbooks/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Xero](https://www.g2.com/products/xero/reviews) ## Hubdoc Features **Audit** - Automation - Risk - Compliance - Globalization **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Analytics** - Behavior Analysis - Risk Analysis - Optimization **Agentic AI - Financial Audit** - Proactive Assistance ## Top Hubdoc Alternatives - [DataSnipper](https://www.g2.com/products/datasnipper/reviews) - 4.8/5.0 (217 reviews) - [AppZen](https://www.g2.com/products/appzen-appzen/reviews) - 4.4/5.0 (64 reviews) - [AuditFile](https://www.g2.com/products/auditfile/reviews) - 4.3/5.0 (15 reviews)