Having used the software for field team management, this reviewer appreciates its easy deployment and reliable real-time tracking features. The main limitation is the absence of an integrated point of sale option for field sales.
View Full ReviewThe integrated import/export CSV features are extremely helpful when assigning adhoc work. I recently set up recurring routes for the whole NY market and we have already seen a major boost in performance. The integrated map UI and the optimize features are also great for efficiency. As always, Hellotracks support is always helpful and their prompt responses and solutions always make Hellotracks a great tool to have. Review collected by and hosted on G2.com.
I honestly do not have negative feedback or experiences with Hellotracks. I think the only thing that comes to mind at the moment might on a specific feature that could use an implementation to adjust/edit recurring routes in an easier user friendly way. I think this will help since our bikeshare station locations often change per market with deployment actions for station removal/relocations or new station installations. Review collected by and hosted on G2.com.
Live Locations, Location History, and Stops. Review collected by and hosted on G2.com.
Nothing to complain about—it does exactly what I needed. Review collected by and hosted on G2.com.
Great software for getting all my dispatching done and keeping track of where my technicians are. It makes it easy to reroute them when needed and to see how long they’ve been on job sites. Review collected by and hosted on G2.com.
The only issues I’ve had are with the phone app not tracking properly all the time, but that’s likely due to poor reception while the techs are traveling. Review collected by and hosted on G2.com.
It keeps everything organized and the workers knowing their next jobs Review collected by and hosted on G2.com.
Everything works well with the system. Sometimes the images do not translate on the platform from the cell phone , but usually comes out. Review collected by and hosted on G2.com.
It helps our field sales operation, it helps us to coordinate better Review collected by and hosted on G2.com.
it won't let us configure our team's vacation schedule Review collected by and hosted on G2.com.
The platform offers route optimization capabilities. This feature allows us to plan the most efficient routes for your field staff. By optimizing routes, we have reduced travel time, fuel costs, and overall operational expenses. Review collected by and hosted on G2.com.
Hellotracks has no calendar view for tasks dispatched. Review collected by and hosted on G2.com.
Gps tracking solution and employee management. Review collected by and hosted on G2.com.
It is not easy to customise dashboard and showing irrelevant information. Review collected by and hosted on G2.com.
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Does this service offer multi-user capability (e.g. teams)?
Pricing provided by Hellotracks Business.