Hellotracks Reviews & Product Details

What I like best about Hellotracks is how easy it is to deploy and use. It gives us reliable real-time visibility of our field team without requiring complex technical setup. The mobile app, location history and tracking features have been very useful for managing our sales operation. It is a solid, ready-to-use solution that allowed us to start tracking our team quickly. Review collected by and hosted on G2.com.

The main limitation for us is the lack of an integrated POS (Point of Sale) option for field sales. We would like our sales representatives to be able to track their routes, visit customers, take orders, process sales and payments, and register transactions within the same platform. Having GPS tracking and a mobile POS in one solution would make Hellotracks much more valuable for companies with route-based sales operations. Review collected by and hosted on G2.com.

The integrated import/export CSV features are extremely helpful when assigning adhoc work. I recently set up recurring routes for the whole NY market and we have already seen a major boost in performance. The integrated map UI and the optimize features are also great for efficiency. As always, Hellotracks support is always helpful and their prompt responses and solutions always make Hellotracks a great tool to have. Review collected by and hosted on G2.com.

I honestly do not have negative feedback or experiences with Hellotracks. I think the only thing that comes to mind at the moment might on a specific feature that could use an implementation to adjust/edit recurring routes in an easier user friendly way. I think this will help since our bikeshare station locations often change per market with deployment actions for station removal/relocations or new station installations. Review collected by and hosted on G2.com.

Live Locations, Location History, and Stops. Review collected by and hosted on G2.com.

Nothing to complain about—it does exactly what I needed. Review collected by and hosted on G2.com.

Great software for getting all my dispatching done and keeping track of where my technicians are. It makes it easy to reroute them when needed and to see how long they’ve been on job sites. Review collected by and hosted on G2.com.

The only issues I’ve had are with the phone app not tracking properly all the time, but that’s likely due to poor reception while the techs are traveling. Review collected by and hosted on G2.com.

I use Hellotracks to see where our guys are and for logistical routing. The GPS seems fairly accurate, and the interface is easy to use. It’s not challenging to navigate. Review collected by and hosted on G2.com.

I don't think Hellotracks has enough features. I'd like to track my trucks' speed limits, make sure our drivers are driving safely and keeping a good following distance, and record each vehicle's odometer mileage through something built into the truck. Review collected by and hosted on G2.com.

It keeps everything organized and the workers knowing their next jobs Review collected by and hosted on G2.com.

Everything works well with the system. Sometimes the images do not translate on the platform from the cell phone , but usually comes out. Review collected by and hosted on G2.com.

It helps our field sales operation, it helps us to coordinate better Review collected by and hosted on G2.com.

it won't let us configure our team's vacation schedule Review collected by and hosted on G2.com.

The platform offers route optimization capabilities. This feature allows us to plan the most efficient routes for your field staff. By optimizing routes, we have reduced travel time, fuel costs, and overall operational expenses. Review collected by and hosted on G2.com.

Hellotracks has no calendar view for tasks dispatched. Review collected by and hosted on G2.com.

Gps tracking solution and employee management. Review collected by and hosted on G2.com.

It is not easy to customise dashboard and showing irrelevant information. Review collected by and hosted on G2.com.