# Contentverse Reviews **Vendor:** Computhink **Category:** [Enterprise Content Management (ECM) Systems](https://www.g2.com/categories/enterprise-content-management-ecm) **Average Rating:** 3.9/5.0 **Total Reviews:** 15 ## About Contentverse Contentverse is a user-friendly Document Management Software for any size organization that is easy to learn and easy to use. The system is designed to operate in multiple network environments and integrate with your existing applications. Contentverse has a simple user interface that will be familiar to Windows users. Import documents in many ways they're already used to, including drag-and-drop. The workflow functionality lets users set up tasks and notifications, enabling automation of projects that would otherwise eat up considerable staff time. Whatever your document management needs are, from increasing the efficiency of your regular business procedures to routing paperwork through an automated workflow, adding and filing large batches of files at once, or simply archiving files for regulatory purposes, Contentverse's versatility and customization will streamline your organization's processes. ## Contentverse Reviews ### 1. Contentverse **Rating:** 3.0/5.0 stars **Reviewed by:** Karena T. | Chief Financial Officer, Machinery, Mid-Market (51-1000 emp.) **Reviewed Date:** October 03, 2018 **What do you like best about Contentverse?** Easy to stay organized; easy to use; usually quite reliable **What do you dislike about Contentverse?** Finicky, can be slow to retrieve documents. Lacks functionality / user friendliness at times; Microsoft compatibility issues; **Recommendations to others considering Contentverse:** make sure it is compatible with your other software / application versions **What problems is Contentverse solving and how is that benefiting you?** allows us to have an electronic data storage system; reduces the need to file paper copies of everything in my office and instead a separate paper system is mostly capable of being archived saving space ### 2. Very Efficient and Assists Greatly in Reducing Paper Overflow **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Law Enforcement | Small-Business (50 or fewer emp.) **Reviewed Date:** October 03, 2018 **What do you like best about Contentverse?** ability to find documents quickly, ease of user and administrator, ability to make the product you own, easy to teach others, search features **What do you dislike about Contentverse?** nothing at this time do I dislike about the product **Recommendations to others considering Contentverse:** easy for end user and administrator, make the product work for you - make it compatible with features, very efficient **What problems is Contentverse solving and how is that benefiting you?** efficiency, fast responses to FOIA requests, paper overflow from decades before ### 3. Best electronic storage system out there! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** September 24, 2018 **What do you like best about Contentverse?** The ease of saving a file as a pdf and saving it electronically. **What do you dislike about Contentverse?** There is nothing I dislike about ContentVerse **Recommendations to others considering Contentverse:** Don't think twice . . . just use this program. **What problems is Contentverse solving and how is that benefiting you?** The major problem we solved is everyone is able to view documents that are saved. The benefits are no more paper files. ### 4. Electronic filing system of the future **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** September 24, 2018 **What do you like best about Contentverse?** I can easily index any file I am saving electronically. **What do you dislike about Contentverse?** I do not dislike anything at all with this program. **Recommendations to others considering Contentverse:** If you are looking for an electronic filing system, this is the one! **What problems is Contentverse solving and how is that benefiting you?** We no longer have paper files and save trees on a daily basis ### 5. Contentverse is the best electronic filing system **Rating:** 5.0/5.0 stars **Reviewed by:** Regina S. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 07, 2018 **What do you like best about Contentverse?** The ease of saving a pdf using a unique filing system for easy retrieval **What do you dislike about Contentverse?** I wish there was a way to click and drag pdf files from my desktop into content verse **What problems is Contentverse solving and how is that benefiting you?** We have saved on paper filing and can easily access any document ### 6. Product works ok, but not thrilled with it **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Semiconductors | Mid-Market (51-1000 emp.) **Reviewed Date:** December 02, 2016 **What do you like best about Contentverse?** We are able to keep everything in one place and have it much more organized that it was in our previous setup and everyone that needs access to files has it right at their fingertips instead of digging through paper files or other peoples personal directories on the server. **What do you dislike about Contentverse?** Buggy - when entering in a lot of files, it will suddenly decide not to let you type in any fields. you have to close the program and reopen. At least it is not totally frozen so you can save first. But sometimes it will just freeze and there is then no way to save any changes you have just made. The indexing just stops working every once in a while and you don't get any warning that it isn't working, you just figure it out when you search for something that you know is there and it doesn't find it. It is easy to get it back up and running, but is a pain to have to do it at all. It doesn't really do all the things it is advertised to do, at least not in a convenient way. It doesn't support PDF forms properly I haven't tried in the latest version, but last I checked you couldn't redact on PDFs, only jpgs The workflow doesn't work at all how it was described to me during sales talks **What problems is Contentverse solving and how is that benefiting you?** We needed a way to organize all correspondence with our customers that would also allow us to insert our own notes into the files so that we could easily look at an entire conversation at once. This also allowed us access to co-workers notes incase you had to take on a project while a coworker was gone. **Official Response from Daniel Cochran:** > We appreciate you taking the time to give feedback. The majority of the issues you’ve described are associated with outdated versions of Contentverse. In order to experience the latest features and functionality, we encourage all of our customers to upgrade to the newest version. We make upgrading your database painless by handling all of this for you. With regards to redactions, we have always clearly clarified that redactions are only possible on image files. Workflow: It is our sales policy to both verbally clarify our workflow capabilities in relation to our customers’ needs and then to provide a live online demo of how this will work for our customers to ensure that customers can see for themselves how it works. We are ready to review your workflow process requirement(s) so that we can demonstrate how they may be achieved. When you are ready to upgrade to Contentverse version 10, give us a call at 630-705-9050, or email our team at support@computhink.com. We will schedule a convenient time for you to get on the latest version and start seeing the difference immediately. If you have any other questions about the product or feedback, contact us at any time. We’re happy to help! ### 7. 11 Years old customer of Contentverse **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** October 11, 2017 **What do you like best about Contentverse?** The product is robust. Support is excellent. **What do you dislike about Contentverse?** Company needs to be more assertive about its product specially in India . **What problems is Contentverse solving and how is that benefiting you?** Digitisation of documents. Product has served the purpose. ### 8. Solid Document Management Service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2016 **What do you like best about Contentverse?** I like the customization of the fields, folders, and document tree. It allows for better control of personnel access and reduces the risk of other seeing a document that they are not permitted to see. **What do you dislike about Contentverse?** It does have a quirky-ness to it that has never been fully explained. Sometime when working with large documents or adding files to large documents, the program freezes then crashes during the save feature. When reopened the pages are fully saved so their isn't a loss of data, but it is rather frustrating to have the program crash. **Recommendations to others considering Contentverse:** ContentVerse's support team is very helpful when fixing issues that pop up. **What problems is Contentverse solving and how is that benefiting you?** With ContentVerse we solve the issue of having documents readily accessible. By having all our documents scanned anyone can access the document they need without leaving their desk. The benefit of being able to pull multiple files from my personal workstation has cut down dramatically on research time and increased my ability to respond to client's requests. ### 9. ContentVerse for Local Government **Rating:** 3.5/5.0 stars **Reviewed by:** Jessica R. | Assistant to City Manager, Government Administration, Mid-Market (51-1000 emp.) **Reviewed Date:** November 29, 2016 **What do you like best about Contentverse?** Due to open records requirements, we're required to keep a large volume of documents and work products for extensive periods of time (sometimes forever). This helps us to manage this volume and make them easy to search. **What do you dislike about Contentverse?** I feel like the learning curve is a little steep. I'm not a power user and I feel a little overwhelmed sometimes when I go to use it. **What problems is Contentverse solving and how is that benefiting you?** We have to manage a large volume of archived documents. When we started using Content Verse, we scanned 750,000 pages of documents and loaded them into CV. We've continued scanning and importing other archived files. **Official Response from Daniel Cochran:** > Hi, Jessica I'm happy to see that your office was able to get so much use out of Contentverse's indexing and archiving features for your scanning needs! We're sorry if the learning curve has been overwhelming. We never want our customers to feel as if they're not getting the very best experience out of Contentverse. If you ever need help with particular aspects of the product or feel that you could use further training, feel free to contact support by calling 630-705-9050 or emailing support@computhink.com. We're happy to help! ### 10. ContentVerse Reveiw **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.) **Reviewed Date:** November 22, 2016 **What do you like best about Contentverse?** ContentVerse is not overly complex. In most cases users can get profient without much handholding. **What do you dislike about Contentverse?** The Floating panels are difficult to lock in and sometimes disappear. I think a set of preset panel options would be better. There is no way to rebuild the document repository if the database or files are corrupted. **What problems is Contentverse solving and how is that benefiting you?** ContentVerse is our primary document repository. It has cut down the amount of paper in the office and made it easier to lookup documents. **Official Response from Daniel Cochran:** > Thank you for taking the time to review our ECM system. It sounds like your floating panel issue may also be associated with an outdated version of the product. The “pin” and “release” function works as designed and we have no support calls that reference this as an issue. We continue to improve upon Contentverse and enhance our feature functionality with every update. If you give us a call at 630-705-9050 or email us at support@computhink.com, we can schedule a time to upgrade you to the latest version. Like any Enterprise Solution provider, we strongly recommend Contentverse customers to schedule regular system backups, whether deployed on-premise or via cloud hosting. If you would like some assistance choosing a backup process that suits your document storage environment, our support team can help with this as well. It must be borne in mind that there are multiple components both Contentverse and platform related that must be taken into consideration when doing a system back up. These include the system platform and Net operating security schema, Contentverse Server, Web Server, Database(s), and storage locations. If carried out, then you would have no problem restoring any aspect that is lost and/or corrupted. ### 11. A wise choice... **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2016 **What do you like best about Contentverse?** OCR capabilities and the cross referencing of documents. **What do you dislike about Contentverse?** A scanner unable to keep up with the system. **Recommendations to others considering Contentverse:** We could not find a more functional product. **What problems is Contentverse solving and how is that benefiting you?** Document availability; when a document is requested, the search engine is provided the information which searches through well over 1,000 files for a type of document / subject / specific wording (typed, written or index); the document can be printed / faxed / or exported and attached to an email; the document can have notes attached / red acted / saved numerous of times and you are still able to pull up a previous version of the file. ### 12. Great Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Craig R. | Director Of Technology, Education Management, Mid-Market (51-1000 emp.) **Reviewed Date:** December 02, 2016 **What do you like best about Contentverse?** Helpful and quick response of help with Fazal **What do you dislike about Contentverse?** Nothing..Great experience with tech support on this system. **What problems is Contentverse solving and how is that benefiting you?** Scanning student records that we are bound legally to keep forever. Haven't got everyone trained yet to see other benefits from old system to new. ### 13. Good Product, Great Support. Interface needs work **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Venture Capital & Private Equity | Mid-Market (51-1000 emp.) **Reviewed Date:** December 02, 2016 **What do you like best about Contentverse?** Price, Support, Integration with other OCR software (Simplindex) **What do you dislike about Contentverse?** UI is buggy. Windows sometimes get jumbled or hidden. Unclear how to snap back to original layout. **What problems is Contentverse solving and how is that benefiting you?** Initial foray into paperless for processing, storing, and retrieving tax returns and associated documents **Official Response from Daniel Cochran:** > It sounds like you’re experiencing issues associated with a much older version of our ECM. We strive to make sure our customers have access to Contentverse’s latest features and updates. The best way to do this is by upgrading to the latest Version 10. If you give us a call at 630-705-9050 or email the support team via support@computhink.com, we can schedule your upgrade for a time that works for you. Additionally, if you have any questions at all or would like to give us feedback, feel free to contact us at any time. We look forward to helping you get the most out of Contentverse. ### 14. System administrator responsible for contentverse server and application **Rating:** 3.5/5.0 stars **Reviewed by:** Anthony C. | Systems Administrator, Public Relations and Communications, Mid-Market (51-1000 emp.) **Reviewed Date:** December 13, 2016 **What do you like best about Contentverse?** Searchable fields and scan or browse to folder options **What do you dislike about Contentverse?** Permissions are not dynamic when using security groups. **What problems is Contentverse solving and how is that benefiting you?** Centralized location for scanned documents. ### 15. Long Term Customer of Product **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** November 22, 2016 **What do you like best about Contentverse?** Simple to use for an end user. Similar to using Windows Explorer, which is easily adaptable. **What do you dislike about Contentverse?** Would like to see more technical documentation to support performance. **Recommendations to others considering Contentverse:** Be prepared to have staff and business practices in place. Implementations are relatively simple, but if you don't have proper governance on the front end, it will hinder your schedule and success. **What problems is Contentverse solving and how is that benefiting you?** Centralize and secure way to store sensitive documents ## Contentverse Discussions - [What is Contentverse used for?](https://www.g2.com/discussions/what-is-contentverse-used-for) - [View Contentverse pricing details and edition comparison](https://www.g2.com/products/contentverse/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-04+08%3A40%3A00+-0500&secure%5Bsession_id%5D=68392d21-d65c-453b-88fe-0e619be7d8e7&secure%5Btoken%5D=24b363337ae9df1d51d9d37ffb2754c51ea2dbc9fd4282a78fb2d49b53f3e450&format=llm_user) ## Contentverse Features **Agentic AI - Enterprise Content Management (ECM)** - Autonomous Task Execution - Natural Language Interaction - Decision Making **File Management** - File Type Support - Metadata - OCR Scanning - Versioning - Collaboration - Document Assembly - Form Creation - Portals and Sites - Disposition - Search - Web Interface - Mobile Apps **Workflow** - Process Automation - Conditions - Activities - Records Management - Case Management **Platform** - Internationalization - Performance and Reliability - Reporting and Auditing - System of Record Integration - APIs ## Top Contentverse Alternatives - [Laserfiche](https://www.g2.com/products/laserfiche/reviews) - 4.7/5.0 (1,205 reviews) - [Revver](https://www.g2.com/products/revver/reviews) - 4.3/5.0 (373 reviews) - [Hyland OnBase](https://www.g2.com/products/hyland-onbase/reviews) - 4.4/5.0 (308 reviews)