Clearstream Reviews & Product Details

What we love most about Clearstream is how simple it makes communicating with our church. It has become one of our most valuable tools for keeping people informed, engaged, and connected. The platform is intuitive, reliable, and easy for both our staff and our congregation to use.

The biggest advantage is the ability to send timely, personalized text messages that people actually read. Features like keyword sign-ups, automated workflows, scheduling, segmentation, and two-way conversations allow us to communicate effectively without adding complexity. The customer support has also been outstanding—responsive, knowledgeable, and genuinely invested in helping us succeed.

Clearstream has helped us increase event participation, improve follow-up, and strengthen connections with our church family. It has saved our team time while making our communication feel more personal, and we highly recommend it. Review collected by and hosted on G2.com.

Honestly, there isn't much we dislike about Clearstream. Overall, any minor limitations have been far outweighed by the platform's reliability, ease of use, and the outstanding support team. Review collected by and hosted on G2.com.

This is one of the most useful apps we have access to for the church. The fact that it works seamlessly with Planning Center Online. It provides both the ability to communicate and safeguards for our staff. The cost is in line with normal programs of this nature. The support has been very helpful and quick to respond and adjust features for our use. The user interface is easy to understand and responsive. Overall, great product. Review collected by and hosted on G2.com.

The only small change I would make, is the ability to add responses to texts when using the app vs being on a computer. I like being able to thumb up or heart a message so they know it is a real person interacting. Review collected by and hosted on G2.com.

Clearstream is easy to use, and their customer service has been exceptional to work with. I have easily trained people who are not familiar with technology to use it and they love it. The cost can't be beat. We are also using the microsite feature and that has been awesome. I love that our people can scan a QR code and find a lot of information that would have taken to long to communicate outloud. Review collected by and hosted on G2.com.

We have been using Clearstream for about 6 months and I can't say that I have found something I don't like about it. Review collected by and hosted on G2.com.

I love how easy it is to send texts and emails with Clearstream. Scheduling them is so amazing; I can set my whole month in one night and it's all done, making it incredibly convenient. It's so easy to use and to teach my assistant how to use it too. I've been using it for over 2 years now and it's definitely a keeper. Also, the price for everything it does is just perfect. The setup was a breeze, and customer service was there all the way, making the learning curve very minimal. Review collected by and hosted on G2.com.

I sometimes would like to be able to update the email address of the members. You can't unfortunately; you have to delete and create a new profile. Review collected by and hosted on G2.com.

I appreciate the ability to reach out to people across all the different areas of our church, and the option to create subaccounts that others can also use. I also find the integration with PCO extremely useful. The pricing is affordable and when I have needed support, they have been very quick to respond and have also solved my issue or answered my questions in a timely manner. Review collected by and hosted on G2.com.

My main downside with Clearstream is the cost of buying additional credits when you run out during the month. Those credits feel quite expensive, and although paid credits do roll over month to month if unused (unlike the credits included with the plan), I still don't think they're worth purchasing. I try to avoid buying them. Review collected by and hosted on G2.com.

Clearstream does a great job of integrating with CCB (from personal experience). Their keywords also work really well for first time impressions or to help people along in a process. They also have fantastic customer service that has always helped me figure out any issue. Review collected by and hosted on G2.com.

With multiple people managing the same accounts, I would like to see a feature where incoming messages can be assigned to specific users. Right now, if someone opens a message intended for someone else, that message is "read" for all users. Review collected by and hosted on G2.com.

We are able to send regular communication to so many subgroups of people in our church! We love the microsite and tap tags! We also love that it integrates with Planning Center! Review collected by and hosted on G2.com.

I really don't dislike anything! If I had to nitpick it would be that I can't find a quick way to access the microsite, but that might be a me issue lol Review collected by and hosted on G2.com.

I like the ability to text my subscribers instantly which is better than email. Review collected by and hosted on G2.com.

The price is high for my non-profit. I wish there was a reduced price for non-profits. Review collected by and hosted on G2.com.

It integrates with Planning Center and it easy to use. Multiple staff have access and can use it to best reach people who tend to respond to text more than anything else. Review collected by and hosted on G2.com.

The mobile app on Andoris is still a little wonky in the layout. Review collected by and hosted on G2.com.

Clearstream is user-friendly and works with ALL sizes of churches! I have not once run into a program error or a failed message. Planning center integration is so easy! Pricing is worth it. Customer service is phenomenal. Every. Single. Time. Review collected by and hosted on G2.com.

Honestly, there hasn't been anything that we dislike about this platform. The ONLY thing I can think of is the fact that other churches use the same number, therefore the keywords have to be unique. For example, we have to use "GIVEONLINE" because "GIVE" was already taken. Review collected by and hosted on G2.com.