# Centercode Reviews **Vendor:** Centercode **Category:** [Enterprise Feedback Management Software](https://www.g2.com/categories/enterprise-feedback-management) **Average Rating:** 4.3/5.0 **Total Reviews:** 109 ## About Centercode Centercode is a user testing automation platform that transforms how you collect and analyze pre-release customer feedback. Our delta testing system uses intelligent technology to produce rapid results with minimal time investment. Imagine: continuous, up-to-the-minute customer insights ahead of every release. Centercode offers - Feedback automation, including sentiment-driven feedback forms, smart scoring, and workflows to eliminate the endless hours you spend copying and pasting feedback between tools. - Smart prioritization, which organizes your feedback based on its impact on product success and routes high-priority feedback to relevant teams automatically. - Tester automation, from finding testers to keeping them active in your projects. With fine-grained profiling, automated engagement, and community-building tools, your testers will love your tests as much as they love your product. - Project automation that automatically plans for you, manages tester engagement through machine learning, and distills results in easily digestible scores—ensuring your project’s success. - Turnkey dashboards and reports present robust analytics and scores. Centercode gets everyone speaking the same language and makes it simple to identify areas for improvement, communicate across teams, and demonstrate ROI. - Flexible APIs that enable anyone to create powerful integrations — no developer required. - The highest levels of security, reliability, privacy, and compliance so you can protect your customers and your organization. Centercode is GDPR and CCPA-compliant. 1 in 4 Fortune 100 companies relies on Centercode's powerful, data-centralized platform to bring customers to the product development table. Whether you're a solo act or a full-scale team, Centercode empowers you to create flexible projects, maintain high user participation rates, and produce continuous product insights to support high-speed development. ## Centercode Reviews ### 1. I have been able to capture feedback, reviews for all my testing intiative in a timely manner **Rating:** 5.0/5.0 stars **Reviewed by:** Alphonse K. | Project Manager, Enterprise (> 1000 emp.) **Reviewed Date:** October 23, 2019 **What do you like best about Centercode?** Centercode gives you a platform to test and communicate effectively with your audience **What do you dislike about Centercode?** It can be a little complicated for new users **What problems is Centercode solving and how is that benefiting you?** It is allowing me to mass e-mail. Send notifications, reply to my testers effectively, collect data accordingly, run reports. ### 2. Ideal tool for software testing projects **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 12, 2019 **What do you like best about Centercode?** We appreciate the automated system to deliver licenses to users. Our product needs activation with a license key and it would be a nightmare to keep track of which license was given to which user. **What do you dislike about Centercode?** The limits for concurrent projects running are set pretty low. **Recommendations to others considering Centercode:** For smaller testing projects, Centercode is ideal. Even for bigger projects, if you don't need several projects running at the same time. **What problems is Centercode solving and how is that benefiting you?** Before our testing was based on direct communication via emails and it was difficult to keep track of everything. Centercode helped us bring order to the system and thus saved a lot of time and effort. ### 3. 5+ Year Satisfied Customer **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Electronics | Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2020 **What do you like best about Centercode?** Isolation and replication of bugs with the addition of summative UX. **What do you dislike about Centercode?** The UX of analyzing data within their tool (e.g., isolating certain demographics). **What problems is Centercode solving and how is that benefiting you?** Bug catches and UX issues prior to product launch. ### 4. Make Field Trials easier by using Centercode **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Electronics | Mid-Market (51-1000 emp.) **Reviewed Date:** October 23, 2019 **What do you like best about Centercode?** Easy to use platform that has great community management tools. **What do you dislike about Centercode?** Very little to complain about here. For upcoming projects we would like multi-language support in a Beta project but it's not a dealbreaker. **What problems is Centercode solving and how is that benefiting you?** We are able to recruit real world testers to get feedback on environments we can't simulate in our office. ### 5. Customizable **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Tobacco | Enterprise (> 1000 emp.) **Reviewed Date:** November 12, 2019 **What do you like best about Centercode?** That's very customizable. Rapid response by customer service **What do you dislike about Centercode?** Slow to implement new features requested by client Can't upload survey questions in bulk **Recommendations to others considering Centercode:** Use the customer service chat. They are very helpful **What problems is Centercode solving and how is that benefiting you?** Hardware working as intended It's easy to communicate with users. ### 6. Mostly happy **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** November 11, 2019 **What do you like best about Centercode?** The private forums, file hosting, and user groups. **What do you dislike about Centercode?** The user groups, onboarding, inviting people is remarkably complex for what we need. **What problems is Centercode solving and how is that benefiting you?** Privacy. It's an easy way to keep a group of used together, and out of public view. ### 7. Cool product **Rating:** 3.5/5.0 stars **Reviewed by:** Cristina N. | SalesOps Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** July 09, 2019 **What do you like best about Centercode?** Centercode is a great software to use for having a team test your product. It is also a great software to integrate into your company because of the collaboration tools. **What do you dislike about Centercode?** I currently can't find anything I dislike about this software. **Recommendations to others considering Centercode:** When you are first getting integrated into this software, it would be best if you explored all of the different features that this product offers. You may find that there are lots of cool features to help with any analytics/management related questions pertaining to your role **What problems is Centercode solving and how is that benefiting you?** Email management, customer analytics, product testing, community management related issues, ### 8. Great tool for Beta testing **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Music | Mid-Market (51-1000 emp.) **Reviewed Date:** November 11, 2019 **What do you like best about Centercode?** Very happy with the way you can set up multiple environments for different audiences **What do you dislike about Centercode?** User management is cumbersome and can be streamlined **What problems is Centercode solving and how is that benefiting you?** Great way to test software, and get feedback from users ### 9. Solid program and excellent support from Centercode team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** October 24, 2019 **What do you like best about Centercode?** Centercode provides a great program and their support staff are excellent and very helpful. **What do you dislike about Centercode?** Some things aren't easy to set up but they are getting much better. **What problems is Centercode solving and how is that benefiting you?** Keeping track of issues sour beta offices report ## Centercode Discussions - [What is Centercode used for?](https://www.g2.com/discussions/what-is-centercode-used-for) - 1 comment - [View Centercode pricing details and edition comparison](https://www.g2.com/products/centercode/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-06-04+06%3A35%3A02+-0500&secure%5Bsession_id%5D=a9d42750-a5f1-47f2-8f7b-38e444e75236&secure%5Btoken%5D=cd282afcfb7cd17b8f4ff40287f102eee2a09d16678e1ae509b0aa7d5db32738&format=llm_user) ## Centercode Features **User Response Methods** - Survey - Video Snippets - Video Interview - Photo Submission - Text/Notes **Functionality** - Crowd Testing - Feedback Tracking - Integration - Requirements - Logging **Functionality** - Integration - Test Diversity **Agentic AI - Software Testing** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Survey Management** - Brand Design Consistency - Survey Deployment - Feedback Collection - Device Responsiveness **Participant Selection** - In-App - In-Store - On-Site - Recruitment Pool **Admin** - Test Analysis **Management** - Reporting - Version Control - Scaling **Process Management** - Feedback Aggregation - Trigger Alerts - Real-Time Analysis - Real-Time Action **Insights** - Analytics - Collaboration - Sorting **System Management** - Security - System Monitoring **Generative AI** - AI Text Summarization ## Top Centercode Alternatives - [UserTesting](https://www.g2.com/products/usertesting/reviews) - 4.4/5.0 (732 reviews) - [TestRail](https://www.g2.com/products/testrail/reviews) - 4.4/5.0 (592 reviews) - [Postman](https://www.g2.com/products/postman/reviews) - 4.6/5.0 (1,736 reviews)