CampWise Reviews & Product Details

After unexpectedly finding myself in a position to need to take over for our office manager, I was terribly anxious about all the things I didn't know and hadn't previously had to worry about in our camp office. What I have found in the past six months is that CampWise is EXCELLENT about responding promptly to inquiries! I have lost count of the support calls and emails that the CampWise team has had with me as I was attempting to navigate so many different functions for the first time. They equipped me with knowledge that I was then able to share with our team so that we didn't have only one person in our office acquainted with the most-used components of the software. I am so grateful to each CW team member who has spent time on the phone, in particular after we decided to cancel summer camp. I can't say enough about their pleasant and swift responsiveness - A++!! Review collected by and hosted on G2.com.

Once I get better acquainted with all aspects of the software, I'll be interested in exploring the user-friendliness of the 'parent' side of registration with the CW team. Wasn't always a fan as a parent before I became employed by the camp, and now that I am employed by the camp I hear this feedback from our external users from time to time. Review collected by and hosted on G2.com.

Wide variety of offerings: Registration, database, systems management, mobile apps, customer service Review collected by and hosted on G2.com.

VPN access required for detailed reporting Review collected by and hosted on G2.com.

Campwise is a wide-range tool that can be used in many different ways for many different uses. That can be good or bad. What I like best is the "Phonebook" feel of it, being able to add people to the system and also add relationships between people an organizations. Review collected by and hosted on G2.com.

Finding support can be cumbersome. You have to sign on to the help section, find the article you're looking for and dig for the answer. I wish they had a live chat option at least during business hours. Review collected by and hosted on G2.com.

The best thing about Campwise is that you can keep all of your donor, summer camp, and conference center information all in one place with the ability to cross-reference. Review collected by and hosted on G2.com.

There have been updates over the past couple of year, and while I am excited about the new features, it is taking a long time to roll them all out. We also have not found a good way to register families for our family camp program and keep a proper count. I'd also like to see any easier way to migrate people who end up being entered more than once. Review collected by and hosted on G2.com.

Campwise has a lot of different features to help any organization. When you purchase this, you are able to get as much training as possible so you and anyone using it, can gain a full experience of the software. You are able to get free upgrades, as long as you are a member. You have the opportunity to pay a one time fee, so you wont have up charge any "camper". Review collected by and hosted on G2.com.

I did not find anything i disliked in this software. Review collected by and hosted on G2.com.