Having used the tool extensively, this reviewer finds CallShaper easy to navigate, even for those less tech-savvy. The reviewer suggests that larger buttons or tabs would improve usability.
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it is easy to navigate, and update! it has all the tools needed to complete our tasks. Review collected by and hosted on G2.com.
I don't have any dislikes to the platform as it always made our job easy. Review collected by and hosted on G2.com.
It's user-friendly. It's very easy to use and the wordings are comprehensive. Review collected by and hosted on G2.com.
None that I could think of. I'll write a review when I see something that I dislike about it, but right now, there isn't. Review collected by and hosted on G2.com.
An easy way to communicate and to address my issues/concern in a timely manner Review collected by and hosted on G2.com.
Long waiting. However,this is just rare since they have enough heads to cover the queue Review collected by and hosted on G2.com.
Very user-friendly, easy-to-understand dialer. Dialer management. Local touch bucket. Will be able to suppress a bit of the issue persisting due to spam that totally cannot be overcome, but it will not affect productivity because of call shaper. Review collected by and hosted on G2.com.
Everything was perfect until we used everything, and they would make changes if you needed anything. Review collected by and hosted on G2.com.
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