Bókun Reviews & Product Details

Bokun has been integrated with one of the platforms I use in my business, the way it's able to keep an updated calendar is amazing. It's timely, once a booking is made sometimes my platforms take a while to show it but Bokun has me covered. Review collected by and hosted on G2.com.

When I close off some of the calendar dates, the screen would freeze out the rest of the calendar making visibility difficult. At times I'm forced to assume where the next product could be to close it out, at times I close off the wrong date of the week. It can get frustrating. Review collected by and hosted on G2.com.

nothing. maybe the 1 real technical support agent they have in all of america. but everyone else is over seas Review collected by and hosted on G2.com.

Imagine if you had the most entitled people with the worst possible software and the highest limitations, paired with terrible support. Everything broke all the time, you lost money, and then they would blame you. They made every small thing that should be easy difficult for no reason and randomly locked you out of your account for no reason.

We lost so much time, money, and effort that it ended up being better to literally build our own reservation system. The integrations break all the time. They're horrible. They purposely blacklist their competitors and make it really difficult for you to integrate with those platforms. The pricing is completely insane and through the roof. And there's fake and terrible AI built in with no real human support. Review collected by and hosted on G2.com.

I suppose linking to OTAs, although creating different pricing to accommodate the OTA commissions isn't straightforward Review collected by and hosted on G2.com.

1.Two different editors, which the program switches between in random fashion

2. New editor lacks many critical features, but its handicaps are not communicated to customers

3. Standard help chat is a beta-stage AI bot that often doesn't respond

4. To get actual human help one needs to open another browser tab

5. Pricing one's products is ... difficult

6. User assistance is very slow Review collected by and hosted on G2.com.

Bokun offers an excellent solution for selling all types of products. In my experience, it provides the best way to manage and sell a wide range of items efficiently. Review collected by and hosted on G2.com.

Very helpful for viewing all reservations with Bokun. Review collected by and hosted on G2.com.

It is easy to implement. It includes a wide range of online travel agencies and distribution channels. Allows for deep analysis of the data. Beautiful, customizable user-friendly interface. It helps businesses manage bookings and operations efficiently without needing advanced technical skills. The platform offers customizable booking widgets that can be easily embedded into websites, enabling seamless online booking experiences for customers. Pretty simple integration with 3rd-party products. In terms of company goals, the frequency of use can be: daily, weekly, monthly. Review collected by and hosted on G2.com.

1) Bókun charges a commission-based fee for bookings made through their distribution network, which might be a drawback for operators with high volumes of bookings, as costs can add up over time. 2) Depending on the plan, the level of customer support may be limited. Some users have reported that responses from the support team can be slow, which could be problematic if urgent issues arise. 3) The mobile app experience isn’t as robust as the desktop version, which could be a drawback for operators who rely heavily on mobile devices to manage their business on the go. Review collected by and hosted on G2.com.

Bókun is the all-in-one OTA software that makes managing bookings and inventory a breeze. Whether you're a tour operator or a travel agency, Bókun helps you connect with global partners, streamline operations, and grow your business.

Highly Recommended Review collected by and hosted on G2.com.

Make it more user-friendly and The guide andf option provides religion languages, which makes them more useful and easy to understand. Review collected by and hosted on G2.com.

Cooperation and teamwork to build trust. Review collected by and hosted on G2.com.

Spread to all classes and governance for us. Review collected by and hosted on G2.com.

24h available chat and good ideas for better connection with travelers and OTAs Review collected by and hosted on G2.com.

Tours set up steps. I find it a little bit old fashioned and boring. Other platforms do it better and easier and it would be good to offer text editing. Review collected by and hosted on G2.com.

Centralized Booking Management Customizable Experiences eal Time Availability and Pricing Review collected by and hosted on G2.com.

Limited Customization Options Customer Support Response Time Review collected by and hosted on G2.com.

Automated confirmation was a game changer Review collected by and hosted on G2.com.

Honestly nothing I dislike it was very helpful Review collected by and hosted on G2.com.