# 99minds Reviews **Vendor:** 99minds **Category:** [Loyalty Management Software](https://www.g2.com/categories/loyalty-management) **Average Rating:** 5.0/5.0 **Total Reviews:** 5 ## About 99minds 99minds is an all-encompassing solution to customer engagement, acquisition, and retention. We are an omnichannel marketing automation platform for eCommerce and in-store requiring Gift Cards processing & management, Loyalty and Reward Programs, Coupons, and Referral solutions. The best part about 99minds is easy-to-use, plug-&-play, cost-effective marketing platform that empowers a marketing team to create campaigns to personalized promotions & build omnichannel customer experience. 99minds empower you to turn your consumers into brand advocates. Create personalized campaigns that excite your customers- generate millions of coupons, data-driven discount codes, referral programs for shoppers, loyalty programs to persuade your patrons to stay, set up automated bundling of products, and location-based promotion. Best For Built for businesses of any vertical and retailers of all sizes on eCommerce platforms like Bigcommerce Shopify, Woocommerce, Salesforce Commerce, MIVA, Cart.com, and Shopware. Integrated with Point of Sales (POS) like Square, Lightspeed, Vend, Heartland Retail, Hike, Runit, Retail Pro. Marketing Automation integration with CRMs, CDP, and Email marketing tools like Hubspot, Active Campaign, Aweber, Segment, Listtrack, Salesforce, Mailchimp, Klaviyo, Sendlane, Sendgrid, Ominsend ## 99minds Pros & Cons **What users like:** - Users praise the **clear and helpful communication** in 99minds, enhancing their overall experience with the software. (1 reviews) - Users admire the **impressive ease of use** of 99minds, highlighting its straightforward setup and seamless integration. (1 reviews) - Users commend the **efficient setup process** of 99minds, making onboarding quick and hassle-free. (1 reviews) - Users commend the **straightforward setup** of 99minds, highlighting its efficiency and ease of use throughout the experience. (1 reviews) - I appreciate the **straightforward and efficient onboarding** of 99minds, making the setup process quick and easy. (1 reviews) - Setup Ease (1 reviews) - Teamwork (1 reviews) ## 99minds Reviews ### 1. Efficient, Reliable Gift Card Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Chris N. **Reviewed Date:** October 01, 2025 **What do you like best about 99minds?** I appreciate that 99minds' setup process was straightforward and efficient, completed within twenty minutes with personal onboarding. The software’s ease of use is impressive; I've never encountered any problems, and all necessary updates are handled seamlessly. Its integration with POS systems is easy, and the communication regarding gift card balances is clear and helpful. I find it perfect with no need for changes, and I would highly recommend it to others. **What do you dislike about 99minds?** Nothing!!! **What problems is 99minds solving and how is that benefiting you?** I find the product seamlessly manages gift cards, resolving any updates efficiently on their end, integrating easily with my POS system, and ensuring consistent, effortless operation. ### 2. Excellent service, First rate results **Rating:** 5.0/5.0 stars **Reviewed by:** Taylor H. | Marketing Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2022 **What do you like best about 99minds?** 99minds has an exceptional gift card system, both digital and in-store. Very easy to use with countless templates and the customer support which is always ready to help. 99minds also has a great loyalty program that can be integrated to many other apps like email and review apps. Loyalty program can be personalised for every customer's needs. **What do you dislike about 99minds?** 99minds can have more integrations but everything works fine for my team. **Recommendations to others considering 99minds:** If you need a flexible, versatile and affordable rewards program software then you should try 99minds! **What problems is 99minds solving and how is that benefiting you?** Because of 99 minds it was possible to create an exceptional and a very advanced Digita gift card system for the customers. The gift card system helped us greatly in customer acquisation and building customer loyalty. A point based loyaty program personalised for customers helped us in getting sales from our existing customer base and helped us build a lot of customer loyalty! We haven't integrated the referral program in our store but we hope to do it soon! ### 3. simple and most effective software for CRM **Rating:** 5.0/5.0 stars **Reviewed by:** Parth Y. | Business Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2022 **What do you like best about 99minds?** 99minds is easy to use with no hassle integration with my Shopify store. For someone like me who hates complicated integrations, 99 minds is the best platform for rewards and benefits. Its user friendly and simple to use for any beginner. The backend is very clear. Wide variety of customer loyalty programs, gift cards, referral programs that has helped me build customer trust and goodwill of my store. **What do you dislike about 99minds?** There is nothing that i particularly dislike about the service **Recommendations to others considering 99minds:** This is the best platform if you are looking for a rewards and loyalty service for your business. Trust me you would love it! **What problems is 99minds solving and how is that benefiting you?** Their programs have built customer loyalty and return purchasers. Customers love their shopping experience cause of the brand's innovative programs and thus have created loyal customers. ### 4. Simple, Innovative and Affordable **Rating:** 5.0/5.0 stars **Reviewed by:** Dan N. | Business Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 27, 2022 **What do you like best about 99minds?** 99minds is simple to integrate and it comes with a large and innovative variety of loyalty, referral and gift card programs to better engage the customers. The customer support is top-notch. With this integration we were able to launch a VIP tier based Rewards program for our customers that helped us in customer engagement and retention. **What do you dislike about 99minds?** no complaints as such. They could add more options to their giftcards **Recommendations to others considering 99minds:** if you are looking for a budget friendly solution to integrate an effective rewards program software then go for 99minds **What problems is 99minds solving and how is that benefiting you?** 99minds has helped our business launch a customized rewards program for our customers. Its very simple to send gift cards which has also led to successful cross-selling and up-selling campaigns. ### 5. Exceptional software! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** July 01, 2022 **What do you like best about 99minds?** variety of loyalty programs and gift card options, easy set-up, 24/7 customer service make this the best rewards program software i've used in a while. **What do you dislike about 99minds?** There can be more gift card options, or else no complaints **Recommendations to others considering 99minds:** One of the best softwares for loyalty programs. definately go for it if you are new to it! **What problems is 99minds solving and how is that benefiting you?** The impact of 99 minds on our business has been significant. The personalized loyalty program and the advanced digital gift card program has helped us in decreasing our customer acquisition costs and increasing our customer loyalty remarkably. We never interacted with our customers in this manner before. This has really been an amazing experience ## 99minds Discussions - [What is 99minds used for?](https://www.g2.com/discussions/what-is-99minds-used-for) - [View 99minds pricing details and edition comparison](https://www.g2.com/products/99minds/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-15+07%3A24%3A10+-0500&secure%5Bsession_id%5D=c3601c1c-def8-40c3-a70b-4b3a5a6af0f8&secure%5Btoken%5D=19e58ebbb5baffa3997c9aeacdad37c560ae91161424b0e9945c4d2e8402059e&format=llm_user) ## 99minds Features **Loyalty Experience** - Loyalty Engine - Rewards - Membership - Personalization - Gamification - Loyalty Cards **Loyalty Platform** - Communication Tools - Customer Relationship Management (CRM) - Loyalty Analytics - Localization - Integrations **Agentic AI - Loyalty Management** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance ## Top 99minds Alternatives - [Xoxoday](https://www.g2.com/products/xoxoday-xoxoday/reviews) - 4.6/5.0 (1,528 reviews) - [Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews) - 4.0/5.0 (4,219 reviews) - [impact.com](https://www.g2.com/products/impact-com/reviews) - 4.4/5.0 (2,168 reviews)