

Solución de gestión de servicio al cliente integrada de extremo a extremo con mapas de escalamiento, flujos de trabajo automatizados y mediciones de rendimiento. Tiene capacidades de integración y personalización. Puede diseñar procesos e interfaces para cada tipo de problema por separado. Es compatible con las certificaciones ISO 10002.

Next4biz CRM es una CRM de nueva generación con análisis de comportamiento digital impulsado por automatización de marketing y ventas y características de gestión de servicio al cliente omnicanal y de extremo a extremo impulsadas por IA.

Next4biz BPM es un software de diseño y gestión de procesos empresariales de bajo código para diseñar, prototipar, implementar, integrar, probar, ejecutar, medir y optimizar automatizaciones empresariales.


Next4biz is a CRM & BPM software providing features for customer centric digital transformation. Since 2006, It is being used in almost all continents, in more than 20 languages, in almost all sectors and business functions. It is a new generation solution having unique features such as AI, digital footprint analysis, no-code design editors and so forth. Company also provides an implementation and integration methodology called Road Map 2 Success. Next4biz CRM can store all customer data, even their digital footprints. Based on deduplicated & consolidated customer information and using dynamic segmentation features, you can design your own marketing & sales automation. Next4biz CSM provides AI powered omni-channel communication features and workflow design tools for end-to-end customer service management. Next4biz’s low-code BPM module provides tools to design, prototype, rollout, integrate, execute, measure and optimize business automations. Next4biz has no-code design editors which reduces IT dependency. Business users can design and change even interfaces and workflows by themselves.