# What platform provides analytics on customer review trends?

<p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">Collecting reviews is one thing. Understanding trends, patterns, and recurring issues is where most teams struggle. So I looked at <strong>G2 rankings for the Review Management category</strong> to see which platforms are commonly used for review analytics and insights.</p><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">Here’s what stands out.</p><strong>Top review management tools (by G2 Score)</strong><ul>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/okendo/reviews">Okendo</a>: Best for teams that want analytics tied to customer sentiment and product feedback.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/feefo/reviews">Feefo</a>: Best for teams that want structured review insights they can act on.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/bazaarvoice/reviews">Bazaarvoice</a>: Best for teams that want deep analytics across large volumes of customer reviews.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/reviews-io/reviews">Reviews.io</a>: Best for teams that want visibility into review trends without heavy reporting tools.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/housecall-pro/reviews">Housecall Pro</a>: Best for teams that want simple insights into customer feedback trends.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/podium/reviews">Podium</a>: Best for teams that want quick visibility into review performance through dashboards.</li>
</ul><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">Anyone using review analytics to drive product or CX decisions? I also see sentiment analysis tools mentioned alongside review platforms. Any other tool to include? What’s been your experience?</p><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true"></p>

##### Post Metadata
- Posted at: 7 months ago
- Author title: SaaS and Software Research
- Net upvotes: 1


## Comments
### Comment 1

&lt;p&gt;Do you actually act on review trends—or mostly monitor them?&lt;/p&gt;

##### Comment Metadata
- Posted at: 7 months ago
- Author title: SaaS and Software Research





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