# What is the top solution for improving online business reputation??

<p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">I’m helping a few customer-facing teams focus less on just collecting reviews and more on <em>actively improving</em> their online reputation across platforms. So I checked <strong>G2 rankings in the Review Management category</strong> to see which tools are most commonly used when reputation management is the core goal.</p><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">Here’s what stands out.</p><strong>Top review management tools (by G2 Score)</strong><ul>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/okendo/reviews"><strong>Okendo</strong></a><strong>: </strong>Best for teams that want to turn customer feedback into social proof that strengthens brand trust.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/feefo/reviews">Feefo</a>: Best for teams that want verified reviews that boost credibility and buyer confidence.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/bazaarvoice/reviews">Bazaarvoice</a>: Best for teams that want broader visibility and reputation across retail and publisher networks.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/reviews-io/reviews">Reviews.io</a>: Best for teams that want more control over how reviews impact brand perception.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/housecall-pro/reviews">Housecall Pro</a>: Best for teams that want reputation management tightly tied to customer interactions.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/podium/reviews">Podium</a>: Best for teams that want fast review responses through SMS-driven workflows.</li>
</ul><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">Anyone using these mainly to improve online reputation—not just collect reviews? I also see Trustpilot come up a lot. Any other tool to include? What’s been your experience?</p>

##### Post Metadata
- Posted at: 7 months ago
- Author title: SaaS and Software Research
- Net upvotes: 1


## Comments
### Comment 1

&lt;p&gt;Do you actively respond to every review or only negative ones?&lt;/p&gt;

##### Comment Metadata
- Posted at: 7 months ago
- Author title: SaaS and Software Research





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