Shared Inbox Software Resources
Discussions and Reports to expand your knowledge on Shared Inbox Software
Resource pages are designed to give you a cross-section of information we have on specific categories. You'll find discussions from users like you and reports from industry data.
Shared Inbox Software Discussions
0
Question on: Freshdesk
Is there a proper way to use the Search function when looking for a certain email?
When searching for a certain email, sometimes the system can't find it but I know that the email exists.
Yes the search field is very extended, for example you can search the previous communication by proper email address in the last field named Contacts, on the right side in the search field.
0
Question on: Kayako
Does Kayako offer an API?
API
Yes. Kayako offers both API's, Webhooks and endpoints.
Yes. Visit us at https://developer.kayako.com/ for more information.
0
Question on: Kayako
What integrations does Kayako support?
Integrations
The only official integrations Kayako offer is Salesforce and Zapier integration. Kayakos API's, Endpoints and Webhooks are also great if you have the expertise to use them.
Kayako has a number of native integrations with popular CRM's and payment platforms such as Salesforce and Stripe. In addition Kayako supports over 750+ integrations using Zapier.
Shared Inbox Software Reports
Mid-Market Grid® Report for Shared Inbox
Fall 2026
G2 Report: Grid® Report
Grid® Report for Shared Inbox
Fall 2026
G2 Report: Grid® Report
Enterprise Grid® Report for Shared Inbox
Fall 2026
G2 Report: Grid® Report
Momentum Grid® Report for Shared Inbox
Fall 2026
G2 Report: Momentum Grid® Report
Small-Business Grid® Report for Shared Inbox
Fall 2026
G2 Report: Grid® Report
Enterprise Grid® Report for Shared Inbox
Summer 2026
G2 Report: Grid® Report
Small-Business Grid® Report for Shared Inbox
Summer 2026
G2 Report: Grid® Report
Mid-Market Grid® Report for Shared Inbox
Summer 2026
G2 Report: Grid® Report
Grid® Report for Shared Inbox
Summer 2026
G2 Report: Grid® Report
Momentum Grid® Report for Shared Inbox
Summer 2026
G2 Report: Momentum Grid® Report