Shared Inbox Software Resources

This can be done using the app on our marketplace to integrate with Freshdesk. Check here- https://bit.ly/3d9j5PC

Front does not currently have the functionality to recall an email. I believe Microsoft outlook products do have this functionality. However, take it with a grain of salt because it doesn't really do what they say it will do. Some emails simply can't be called back. When a recipient downloads an email to their device, in most instances, this functionality cannot control this OR "undo" this download. It's simply a false feeling that you have done some damage control.

Hi Alexander, Just create a sequence, where you'll use "upon open" as a condition and "add to board" as an action. To learn more: https://gmelius.com/sequences To create a sequence: https://gmelius.io/automation/sequences/create