Best ServiceNow Consulting Services - Page 10

Concurrency, Inc.

Concurrency, Inc. is a professional services firm specializing in guiding organizations through digital transformation by leveraging advanced technologies to enhance business performance. With over 33 years of experience, Concurrency has established itself as a leader in implementing innovative solutions that drive operational efficiency and strategic growth. Key Features and Functionality: - ServiceNow Implementation Services: As a ServiceNow Elite Partner, Concurrency offers comprehensive implementation services, including IT Service Management , IT Operations Management , Customer Service Management , Security Operations , and IT Asset Management . - Microsoft Technology Integration: Holding multiple Microsoft Partner of the Year awards, Concurrency provides expertise across Microsoft platforms such as Azure, Teams, SharePoint, Exchange, Office 365, Dynamics CRM, Intune, MCAS, and Sentinel. - Data & AI Solutions: Concurrency delivers AI-driven solutions that transform business operations, decrease operating costs, accelerate time to market, and create new revenue streams. - Security Services: The firm offers Zero Trust Security models, Identity & Access Management, and Regulatory Compliance services to protect digital assets and ensure compliance with industry standards. Primary Value and Solutions Provided: Concurrency empowers organizations to navigate complex digital transformations by providing tailored technology solutions that align with business objectives. By integrating platforms like ServiceNow and Microsoft, Concurrency enhances operational efficiency, streamlines processes, and drives innovation. Their expertise in AI and security ensures that clients not only adopt cutting-edge technologies but also maintain robust and compliant infrastructures. Ultimately, Concurrency helps businesses unlock new opportunities, improve performance, and achieve sustainable growth in an increasingly digital world.

ConfigureTek Inc.

ConfigureTek Inc. is a specialized ServiceNow partner dedicated to delivering comprehensive IT Operations Management and IT Service Management solutions. With a strong emphasis on Configuration Management Database and ITOM, ConfigureTek has expanded its expertise to encompass the entire ServiceNow platform. The company is committed to empowering IT operations teams by enhancing efficiency, stability, and performance in business service delivery. Key Features and Functionality: - ServiceNow Accelerators: ConfigureTek offers turnkey accelerators across ITOM, Software Asset Management , Application Portfolio Management , Security Operations , and CMDB, enabling rapid and effective implementation. - Service Mapping Factory: This solution provides rapid discovery and mapping of critical business services, offering clear visibility into dependencies and relationships among infrastructure, software, and business services. - Data Center Migration Accelerator: Designed to streamline data center migration processes, this accelerator ensures efficient and secure transitions with minimal downtime. - Managed Services: ConfigureTek provides 24×7 support with expertise across SecOps, ITOM, Hardware Asset Management , SAM, Project Portfolio Management , APM, Governance, Risk, and Compliance /Integrated Risk Management , workflows, administration, and more. Primary Value and Solutions: ConfigureTek's primary value lies in its ability to establish strong IT foundations that drive immediate and long-term business outcomes. By leveraging pre-configured workflows, strategic expertise, and industry-specific experience, ConfigureTek addresses critical challenges such as security, risk, compliance, and asset management. Their solutions are tailored to meet clients at any stage of their ServiceNow journey, providing a clear path to achieving operational excellence and business transformation.

Connection

Connection is a Fortune 1000 Global Solutions Provider that specializes in delivering end-to-end IT services and advanced technology solutions. By integrating their proprietary MarkITplace® platform with ServiceNow's IT Service Management (ITSM and asset management products, Connection offers a unified solution that automates the entire request, procurement, and asset management lifecycle. This integration streamlines eProcurement processes, enhances reporting capabilities, and eliminates redundancies, enabling organizations to adapt to the evolving technological landscape efficiently. Key Features and Functionality: - End-to-End Implementations: Connection provides comprehensive IT services that cover the entire lifecycle of request, procurement, and asset management. - MarkITplace® Platform Integration: Their proprietary platform facilitates streamlined eProcurement and reporting, enhancing operational efficiency. - ServiceNow Expertise: Connection has expertise in implementing ServiceNow's ITSM and asset management products, ensuring seamless integration and automation. - Customized IT Solutions: They deliver tailored IT services and advanced technology solutions to meet the unique needs of enterprise organizations. Primary Value and Problem Solved: Connection addresses the challenges organizations face in managing complex IT procurement and asset management processes. By automating these workflows through the integration of their MarkITplace® platform with ServiceNow's ITSM and asset management products, Connection eliminates redundancies, enhances reporting capabilities, and streamlines eProcurement. This unified solution empowers organizations to adapt to technological advancements efficiently, fostering growth, elevating productivity, and driving innovation.

Connect Managed Services (UK) Limited

Connect Managed Services Limited is a London-based systems integrator and managed service provider specializing in Contact Centre and Unified Communications technologies. With over 30 years of experience, the company focuses on transforming call centers into omnichannel contact centers and traditional telephony into unified communications for national and multinational businesses worldwide. Their "Stabilise, Enhance, Transform" approach enables clients to achieve digital transformation goals smoothly, cost-effectively, and comprehensively. Key Features and Functionality: - Contact Centre Solutions: Offers both on-premise and cloud-based contact center solutions, supporting various vendors and tools, and guiding clients through technology transitions. - Unified Communications: Provides support for unified communications solutions, including video calling integration, UC tools, and network optimization for video traffic. - Network Services: Delivers global network services, including SD-WAN, point-to-point links, and managed networks optimized for voice, covering over 100 countries. - Global SIP Services: Offers a global SIP service providing voice, video, and collaboration services with a single provider, offering outbound SIP in 120 countries and PSTN equivalent voice in 32 countries. - Intelligent SIP : Provides a Session Border Control service offering security, control, and network performance without hardware investment, globally accessible and connected to major public cloud providers. Primary Value and Solutions: Connect Managed Services addresses the complexities of modern business communications by offering vendor-agnostic, bespoke solutions tailored to each client's needs. Their expertise in integrating and managing contact center and unified communications technologies enables organizations to enhance customer experience, improve internal communications, and achieve seamless digital transformation. By leveraging their proprietary monitoring and automation tools, Connect ensures high availability and performance of business-critical communication systems, allowing clients to focus on their core operations while benefiting from optimized and secure communication infrastructures.

Conneqt Business Solutions Limited

Conneqt Business Solutions Limited, established in 2004 and headquartered in Bangalore, is India's leading Digital IT and Business Process Management services provider. As a subsidiary of Quess Corp Limited, Conneqt specializes in helping clients grow revenues, enhance operational efficiencies, and improve customer experiences across various industries. With over 55,000 employees and 22 delivery centers across India, Conneqt offers a comprehensive suite of services, including Customer Lifecycle Management, Automation, Platforms, Data & Analytics, and Cloud solutions. Key Features and Functionality: - Customer Lifecycle Management: Comprehensive services covering customer acquisition, engagement, and retention to ensure a seamless customer journey. - Digital Engineering and Automation: Leveraging cutting-edge technologies to automate business processes, enhancing efficiency and reducing operational costs. - Data & Analytics: Utilizing advanced analytics to provide actionable insights, enabling data-driven decision-making. - Cloud Solutions: Offering scalable and secure cloud services to support digital transformation initiatives. - Integrated Risk Management: Providing solutions to manage governance, risk, and compliance effectively, ensuring business continuity. Primary Value and Solutions for Users: Conneqt addresses the critical needs of businesses aiming for digital transformation by offering end-to-end solutions that streamline operations, enhance customer engagement, and drive growth. By integrating advanced technologies with deep domain expertise, Conneqt enables organizations to modernize their technology landscapes, optimize costs, and implement new operating models. This holistic approach ensures that clients can navigate the complexities of the digital era effectively, achieving tangible business outcomes and maintaining a competitive edge in their respective markets.

Contec-X GmbH

Contec-X GmbH specializes in providing comprehensive project and portfolio management solutions, focusing on ServiceNow Strategic Portfolio Management and Clarity PPM. With over 20 years of experience, Contec-X offers services that encompass evaluation, implementation, training, support, and hosting, ensuring that businesses can effectively plan, manage, and execute their projects and portfolios. Their expertise spans various industries, including energy, financial services, manufacturing, retail, and logistics. Key Features and Functionality: - Comprehensive Service Offering: Contec-X provides end-to-end services, including consulting, evaluations, implementations, configurations, customizations, training, support, and hosting. - Best-Practice Processes: They incorporate preconfigured best-practice processes to streamline project and portfolio management, enhancing efficiency and effectiveness. - Certified Partnerships: As a certified partner of ServiceNow and Broadcom/CA Technologies, Contec-X ensures high-quality solutions tailored to client needs. - Industry Experience: With a focus on various sectors, they bring deep knowledge of processes related to PPM, such as demand management, resource management, portfolio management, project management, and risk management. Primary Value and Solutions Provided: Contec-X enables organizations to achieve their strategic goals by optimizing project and portfolio management processes. Their solutions provide transparency, allowing businesses to prioritize value-adding projects, respond swiftly to changes, and maintain cost control. By leveraging their expertise and best-practice processes, clients can plan strategies and initiatives more effectively, implement programs and projects efficiently, utilize resources optimally, and enhance collaboration across teams. This comprehensive approach leads to faster and better achievement of business objectives.

Contender Solutions LLC

Contender Solutions, established in 2012 and now a subsidiary of Presidio, is a premier IT consultancy specializing in ServiceNow implementations. As an Elite ServiceNow Partner, the company offers comprehensive services that streamline IT operations, enhance productivity, and drive digital transformation for organizations across various industries. Key Features and Functionality: - Advisory Services: Provides expert guidance to optimize ServiceNow value, focusing on building cohesive and standardized processes through program management, business architecture, and process consulting. - IT Service Management (ITSM: Automates service management processes to reduce costs and improve efficiency, encompassing incident management, problem management, change management, knowledge management, and request fulfillment. - IT Operations Management (ITOM: Proactively detects service issues and manages risks by establishing auto-discovered configuration management databases (CMDB, automating workflows, and integrating solutions seamlessly. - IT Business Management (ITBM: Bridges the gap between IT operations and business management, offering financial visibility to plan, prioritize, and track work that delivers maximum value. - Human Resources Service Management (HRSM: Modernizes HR functions to enhance employee experiences, including case and knowledge management, employee service centers, document management, and enterprise onboarding. - Managed Services (Contender 360: Offers a comprehensive managed IT services package that includes remote monitoring, platform maintenance, service desk services, application expansion, and platform adoption services. Primary Value and Solutions: Contender Solutions addresses the critical need for organizations to efficiently manage and optimize their IT services and operations. By leveraging the ServiceNow platform, the company enables clients to automate workflows, reduce operational costs, and improve service delivery. Their expertise ensures that businesses can focus on innovation and growth while maintaining a secure and resilient IT infrastructure. Through tailored solutions and a commitment to deployment excellence, Contender Solutions empowers organizations to achieve measurable success aligned with their mission objectives.

Convevo Portugal, Unipessoal Lda

Convevo Portugal, Unipessoal Lda is a Premier Services and Technology Partner specializing in delivering exceptional services and products on the ServiceNow platform. Established in 2018 and headquartered in Lisbon, Portugal, Convevo has been instrumental in assisting a diverse range of clients worldwide to maximize the value of their digital transformation initiatives. By combining business consulting expertise with application development, Convevo effectively simplifies complex business processes, enabling organizations to enhance efficiency and reduce costs. Key Features and Functionality: - ServiceNow Implementation and Consulting: Convevo offers comprehensive implementation, integration, and support services for the ServiceNow platform, ensuring seamless adoption and optimization tailored to each client's needs. - Custom Application Development: Utilizing low-code development methodologies, Convevo rapidly creates custom enterprise applications that address specific business challenges, reducing development time and costs. - Industry-Specific Solutions: The company provides specialized solutions across various sectors, including CRM, pharmaceuticals, airport management, human resources, facility management, governance risk and compliance, farming, and banking, ensuring that industry-specific requirements are met effectively. Primary Value and Problem Solving: Convevo's primary value lies in its ability to streamline and automate business processes through the ServiceNow platform, leading to increased operational efficiency and cost reduction. By offering tailored solutions and expert guidance, Convevo empowers organizations to overcome complex challenges, enhance service delivery, and achieve their digital transformation goals. Their commitment to quality and customer satisfaction ensures that clients receive solutions that are both effective and aligned with their strategic objectives.

ConWare solutions, s.r.o.

ConWare solutions s.r.o. is a prominent Czech IT company specializing in delivering high-end solutions developed on the ServiceNow platform and Microsoft technologies. Established in 2009, ConWare has been providing top-tier IT services, guiding enterprises and managed service providers through their digital transformation journeys. With a team of certified consultants, developers, and project managers based in Europe, ConWare offers tailored solutions that digitize business and IT processes, catering to a diverse clientele ranging from small boutique firms to large multinational corporations. Key Features and Functionality: - ServiceNow Implementation and Consultancy: As a Premier ServiceNow partner, ConWare provides comprehensive services including implementation, consultancy, development, and continuous support to optimize digital workflows. - Custom Product Development: ConWare has developed proprietary products like the Instance Controller, which automates on-premise ServiceNow instances by enabling cloning, upgrading, and backup processes, and the Magic Button, a generic automation framework for daily operations. - Cloud and Self-Hosted Solutions: Offering both cloud-based and self-hosted options, ConWare tailors solutions to meet the specific needs of each client, ensuring flexibility and scalability. - Industry-Specific Expertise: With experience across various sectors including banking, public services, logistics, healthcare, construction, insurance, telecommunications, and manufacturing, ConWare delivers industry-specific solutions that address unique challenges. Primary Value and Solutions Provided: ConWare solutions s.r.o. empowers organizations to enhance their digital workflows through automation and optimized processes. By leveraging their expertise in ServiceNow and Microsoft technologies, they help clients achieve better business outcomes, increased efficiency, and improved user experiences. Their tailored solutions address the specific needs of each client, ensuring that businesses can navigate their digital transformation journeys effectively and stay competitive in their respective industries.

Coreio Inc.

Coreio Inc. is a Canadian IT services company specializing in Infrastructure and Operations (I&O solutions for enterprise-scale organizations. With over 35 years of experience, Coreio offers a comprehensive suite of services, including managed IT services, advisory services, and technology solutions. Their expertise spans end-user support, data center operations, asset lifecycle management, and strategic IT counsel, enabling clients to focus on their core business objectives while Coreio manages their IT infrastructure. Key Features and Functionality: - Managed Services: Comprehensive support covering service desk operations, deskside support, desktop engineering, and data center management. - Lifecycle Services: End-to-end management of hardware and software assets, from acquisition and configuration to deployment and retirement. - Advisory Services: Strategic IT counsel across various domains, including end-user computing, networking, data centers, cloud computing, and security. - Technology Solutions: Specialized support for ServiceNow implementations, offering managed services and platform support to optimize IT service management. Primary Value and Solutions Provided: Coreio empowers organizations to transform their digital workplaces by handling all aspects of IT infrastructure and support. Their services reduce operational costs, enhance end-user satisfaction, and allow clients to redeploy internal resources toward strategic initiatives. By offering flexible subscription models and leveraging platforms like ServiceNow, Coreio delivers scalable solutions that adapt to the evolving needs of businesses, ensuring a future-proof IT environment.

Coresphere

CoreSphere is a client-focused consulting firm specializing in transforming public and private sector organizations into high-performing, cloud-enabled enterprises. With over 20 years of experience, CoreSphere has successfully completed more than 50 enterprise-wide implementations and holds over 270 certifications across the company. Their expertise lies in developing and implementing solutions on the Salesforce platform, assisting numerous public, private, commercial, and non-profit agencies in modernizing their operations. Key Features and Functionality: - Comprehensive Salesforce Services: CoreSphere offers strategic consulting, management, development, and implementation services, including ongoing operations and maintenance. - Health and Human Services Accelerator: A flexible, modular, and highly configurable solution built on the Salesforce platform, enabling rapid addition of features to support underserved populations. - Diverse Use Cases: The HHS Accelerator addresses various needs such as child welfare, client/case management, adult protection, early childhood, behavioral health, refugee resettlement, energy/housing/rental assistance, and care coordination. - Certified Expertise: The company boasts over 270 certifications, ensuring a high level of proficiency in Salesforce implementations. Primary Value and Solutions Provided: CoreSphere's primary value lies in its ability to deliver tailored Salesforce solutions that enhance operational efficiency and service delivery for organizations. By leveraging their extensive experience and certified expertise, CoreSphere helps clients maximize their Salesforce investment, streamline workflows, and achieve successful outcomes, particularly in the public sector.

Covestic, Inc.

Covestic, an Elite ServiceNow partner, specializes in delivering comprehensive IT consulting services that empower organizations to maximize their technology investments. With over 15 years of experience in IT Service Management and IT Operations, Covestic offers tailored solutions that drive digital transformation across various industries. Their team of highly skilled consultants collaborates closely with clients to implement and manage ServiceNow platforms effectively, ensuring streamlined IT service delivery and enhanced operational efficiency. Key Features and Functionality: - ServiceNow Implementation and Management: Expertise in deploying and maintaining ServiceNow platforms to optimize IT service processes. - IT Service Management : Comprehensive services to improve IT service delivery and support. - IT Operations Management : Solutions that enhance the performance and reliability of IT operations. - Customer Service Management : Tools and strategies to elevate customer service experiences. - Security Operations : Implementing security measures to protect IT infrastructure and data. - Governance, Risk, and Compliance : Ensuring regulatory compliance and risk management through structured frameworks. Primary Value and Solutions Provided: Covestic addresses the critical need for efficient and effective IT service delivery by leveraging the ServiceNow platform. Their solutions help organizations streamline IT operations, enhance service management, and achieve digital transformation goals. By reducing custom configurations and focusing on out-of-the-box capabilities, Covestic minimizes implementation cycles and lowers the total cost of ownership. This approach ensures that clients can rapidly scale their businesses, provide superior customer experiences, and maintain secure and compliant IT environments.

Crayon

Crayon is expert at optimizing client ROI from complex technology.

Average Rating: 4.4/5.0

Total Reviews: 11

CRI Advantage, Inc.

CRI Advantage, Inc. is a premier IT services and solutions provider specializing in ServiceNow implementations, managed services, and cybersecurity solutions. With over 35 years of experience and more than 700 successful projects, CRI Advantage empowers organizations to streamline operations, enhance productivity, and achieve digital transformation through tailored ServiceNow solutions. Key Features and Functionality: - ServiceNow Consulting and Implementation: Expert consultation and seamless implementation of ServiceNow's IT Service Management and IT Operations Management tools, including Incident, Problem, Change, Knowledge, Service Catalog, Configuration Management Database, and Service Portal. - NowAdvantage Managed Support Services: Comprehensive suite of services designed to help organizations maximize their ServiceNow investment, offering continuous optimization and support to boost performance and business outcomes. - Cybersecurity Services: End-to-end cybersecurity services, including threat detection, incident response, and risk management, ensuring businesses are fully protected. - Managed Help Desk: Reliable IT support to resolve technical issues, minimize downtime, and keep operations running efficiently. Primary Value and Solutions: CRI Advantage addresses the challenges organizations face in managing complex IT environments by providing tailored ServiceNow solutions that automate workflows, improve efficiency, and enhance productivity. Their expertise ensures clients maximize the value of their ServiceNow investment, leading to streamlined operations, reduced costs, and accelerated digital transformation. By offering comprehensive support and continuous optimization, CRI Advantage helps businesses stay competitive and responsive to evolving market demands.

Cronos Consulting Group, Inc

Cronos Consulting Group, Inc. is an SBA Certified 8 professional services firm specializing in business and technology consulting. With over 13 years in business and a team of more than 25 professionals, Cronos focuses on practical innovation to help clients improve performance and create sustainable value. The company offers a broad range of services, including strategic consulting, digital transformation, technology solutions, and enterprise services, catering to sectors such as federal government agencies, state and local governments, higher education, healthcare, utilities, and commercial industries. , [navair.navy.mil] Key Features and Functionality: - Strategic Technology Services: Cronos provides IT consulting and advisory, enterprise project portfolio management implementation, digital transformation, process optimization, and change management to align technology with business objectives and optimize operations. - Development & Innovation: The company offers UX/UI development, web application development, artificial intelligence integration, and workflow automation to build cutting-edge solutions that drive business value and enhance user engagement. - Enterprise Solutions: Cronos delivers cloud services, staff augmentation, training, and ongoing support to scale business capabilities with flexible, secure infrastructure and talent solutions. - ServiceNow Expertise: As a ServiceNow Build Partner, Cronos specializes in ServiceNow implementation, development, consulting, and advisory services, helping organizations address complex challenges and capitalize on digital transformation opportunities. - Smartsheet Solutions: As a Smartsheet Platinum Partner, Cronos offers strategic consulting services to streamline operations and boost productivity, including the development of Huddle, a platform that transforms Smartsheet into a powerful enterprise solution through intuitive portals and advanced configuration management. Primary Value and Solutions for Users: Cronos Consulting Group empowers organizations to navigate complex business challenges by providing tailored, innovative solutions that align technology with strategic objectives. By leveraging their expertise in platforms like ServiceNow and Smartsheet, Cronos enhances operational efficiency, drives digital transformation, and fosters sustainable growth. Their commitment to practical innovation and reinvestment in employee development ensures high-quality service delivery, resulting in improved performance and long-term value for their clients.