Remote Support Software Resources

Making a choice between the on-premises and the SaaS means resolving several conflicting arguments. Essentially, you are deciding between subscribing to something that already works and paying a fee for it, or installing a piece of software on your hardware and maintaining it to achieve the desired performance. The ease of use vs. total independence.

Yes, utilizing Zapier you can integrate and synch data between Atera and QuickBooks, Freshbooks and Xero.

The agent itself is brandless, has nothing to identify it with Atera. When activated to open a ticket the first thing the user will see will be your brand (The MSP brand) on the ticket form that will pop-up.