Remote Support Software Resources

A single seat allows to support an unlimited number of "on-demand" (attended) remote users and up to 150 unattended machines.

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FixMe.IT offers two subscription plans: monthly ($30 per seat per month) and annual ($300 per seat per year). You are paying for the number of purchased seats. A single FixMe.IT seat allows you to connect to an unlimited number of on-demand (attended) computers and manage up to 150 unattended machines. FixMe.IT's pricing structure is based strictly on concurrent seats. This means that a FixMe.IT seat is not tied to any specific technician or computer, and can be shared among multiple technicians or installed on any number of computers. However, each seat can be used by a single technician at a given time.

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Virtual Private Networks (VPNs) are great for remote employees and connecting offices, but don’t mistake their suitability for third-party remote access. VPN struggles to allow you to identify, control and audit third parties. Desktop sharing tools were designed to enable remote support of end-user desktops. However, they lack the stringent security controls required by enterprise organizations in highly regulated industries. SecureLink was built with the enterprise in mind. You can read more about the differences by visiting https://www.securelink.com/why-securelink/compare-securelink/

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