Best Online Reputation Management Software - Page 20

Northic

Northic is the marketing team a local business never had — running around the clock, on its own. It starts with a free report: your Google listing, reviews and website read the way a customer reads them, scored out of 100, with the problems costing you customers named worst first. Then you switch on what you need, and it goes to work: - Your reviews answer themselves. Every new review gets a reply in your voice — the complaints first, by nine the next morning. - Your business is awake at 2am. A visitor asks at midnight and gets an answer from your own words and hours. - When someone asks an AI instead of Google, you're in the room. Northic writes what ChatGPT and Perplexity read first about you, and keeps it current. - Your Google result rewrites itself from what people actually searched — refreshed every week. - Your page keeps itself right. New hours, new phone, new review — it rebuilds that morning. - You're told by name the week a competitor moves above you, and on which search. - Your listing is guarded. A wrong hour, a vanished phone, a stranger's edit — caught the week it happens. - Your review count climbs on its own. Happy customers are asked, steadily, and reminded once. - Something worth saying gets said. A post when there's news, silence when there isn't. No agency, no contract, no calls. The report is free; each part is a monthly subscription you switch on or off yourself.

Nullify

Nullify SA is a legal content removal service operating globally. Pay-on-success model — no upfront fees, payment only after confirmed removal. Core capabilities: - GDPR Article 17 (Right to Erasure) takedowns across EU platforms - DMCA Section 512 takedowns for US-hosted content - Parallel legal escalation: GDPR + DMCA + platform abuse reports filed simultaneously - Google review removal ($350/review, 48-72h median) - Social media post removal ($1,700/post) - YouTube video removal ($3,700/video) - Full website takedowns from $3,000 - SERP delisting (Google, Bing, DuckDuckGo) - Creator leaked content removal (coomer.su, thothub, fapello, bunkr) Documented enterprise operations: - Operation 55 Seconds: phishing site neutralized in 55 seconds - Operation BetOnRed: €42.5M gambling operation shut down in 6 hours - Median enterprise resolution: ~1 hour Flat published pricing. 94%+ documented success rate. Switzerland-incorporated, Dubai-based.

OMlocal!

"OMlocal! GmbH is a company specializing in local marketing solutions for multi-location businesses. Its software helps manage location data, optimize local SEO, handle online listings, reputation management, store finders, and local ads. The platform ensures accurate business information, improves search rankings, and simplifies customer review management. OMlocal! also offers reporting tools to monitor performance and optimize local marketing strategies effectively."

Online Chiro

Online Chiro is a full-service digital marketing agency built exclusively for chiropractors. The platform combines custom chiropractic website design, local SEO, social media management, paid advertising, content marketing, and HIPAA-compliant patient communication tools to help practices attract new patients and grow their online visibility.

Opinas

Opinas is a comprehensive AI Google review management system designed to automate and scale your online reputation. Can AI be used to respond to Google reviews effectively? Yes. Opinas provides the best AI tool to respond to Google reviews, generating personalized, on-brand Google reviews AI response texts instantly. It ensures you never miss a customer interaction. More than just an AI reply to Google reviews generator, Opinas acts as one of the best tools for Google Business Profile management. Our Google Business Profile management software helps you gain more 5-star ratings, filter negative feedback privately, and analyze team performance. Unlike basic Google Business Profile management tools, Opinas offers deep insights and protection. If you are looking for AI tools for Google Business Profile management that combine growth, security, and automation, Opinas is the solution. Transform your Google Business Profile reviews management tool strategy with AI for Google reviews.

Opinely

Opinely is a customer-review analysis tool for businesses whose customers speak publicly on Google Maps: restaurants, hotels, gyms, clinics, salons and multi-location chains. A star rating tells you something is wrong but never what. Opinely reads the text of the reviews and breaks it into countable themes - service, waiting time, price, cleanliness, a specific area of the venue. For every theme it reports mentions, share among complaints, distribution over time, and whether the matter is a systemic problem, an isolated incident, or a historical thread already resolved. The output is a PDF: summary, area scorecard, problem cards with source quotes, strengths worth communicating, and recommendations ordered by weight. The document states how many reviews the conclusions rest on and describes its own methodology, including where the automation can be wrong. For chains: several venues in one group with a joint report. For a single venue: a free sample, no account and no card.

OpinionPod

OpinionPod is an online review management platform designed to help businesses manage, monitor, and respond to customer feedback. With OpinionPod, you can easily keep track of your business's online reviews and ratings across multiple platforms such as Google, Yelp, and Facebook. OpinionPod's intuitive interface provides detailed analytics and reporting that allow you to measure and track your business's online reputation. You can analyze your customer feedback and identify trends and patterns that can help you make data-driven decisions that improve your business's products, services, and overall customer experience. OpinionPod's comprehensive features make it easy to manage your business's online reputation, whether you're a small business owner or a large corporation. With multi-platform review monitoring and response capabilities, you can respond to customer feedback quickly and show your customers that you value their opinions and experiences. Overall, OpinionPod is an effective and reliable tool for businesses looking to improve their online reputation and enhance their customer experience. With its easy-to-use interface, comprehensive analytics and reporting features, and multi-platform review monitoring and response capabilities, OpinionPod is an essential solution for businesses of all sizes.

OPINSTAR – Reputation Management Software (organicer gmbh)

OPINSTAR offers automated solutions for businesses to gather customer reviews seamlessly and efficiently. Their services help increase visibility and sales by turning satisfied customers into promoters through personalized, automated feedback requests. The platform provides easy integration without the need for software installations, allowing businesses to access it from any device. OPINSTAR targets companies looking to improve their customer engagement and increase positive reviews to enhance their reputation and revenue.

OpsScaleIQ

OpsScaleIQ is an operational intelligence platform designed for multi-location franchise operators managing anywhere from 5 to 5,000+ locations. It connects customer review data from Google, Yelp, Trustpilot, and TripAdvisor to internal operational workflows — closing the gap between what customers say publicly and what location managers do to resolve issues. The platform uses AI-powered review triage to automatically classify every incoming review into one of 25 operational failure categories, such as food quality, cleanliness, staff behavior, service speed, and order accuracy. Each review is assigned a severity level (1 through 3), and actionable reviews are converted into tasks assigned to the responsible location manager with SLA-enforced deadlines and a requirement for photo proof of resolution. Key capabilities: • AI review triage — 25 categories across 22 industry verticals, 3 severity levels • Task management — automated assignment with SLA enforcement and photo proof of resolution • Auto-Pilot — AI-drafted review responses in your brand voice, with automatic publishing for 4★/5★ reviews (Growth+) • OpsScore™ — composite operational health score benchmarkable across all locations • SOP playbooks — AI-generated standard operating procedures tied to failure categories • Shift heatmaps — complaint volume by day-of-week and time-of-day • Multi-location benchmarking — side-by-side comparison across all locations • SMS campaigns — review request sequences (100–200 credits/location/mo by tier) • Content Pipeline — AI-generated social collages from top-rated reviews • Franchise compliance exports — one-click PDF reports for franchisor audits • Brand Portal — enterprise dashboard for franchise corporate HQ • RBAC — Owner, Regional Manager, Store Manager, Corporate Auditor • SSO / SAML — Okta, Azure AD, Google Workspace (Enterprise) Verticals: QSR, fitness, auto repair, hospitality, casual dining, retail, healthcare, salons, education, home services, pet services, professional services, and more.

OptiReply

OptiReply is a reputation management and customer feedback platform for local and multi-location businesses. It helps businesses generate AI-assisted review responses, understand customer sentiment and recurring feedback, generate more customer reviews, capture private feedback, and manage customer recovery workflows. OptiReply keeps customer-facing actions under business control while using AI to reduce manual effort and uncover actionable customer insights.

orm center

ORM Service

ORM Service is a B2B online reputation management platform that combines a centralized review monitoring dashboard with a dedicated team of human specialists handling review responses, disputes, and review generation across major review sites including Google, Yelp, Facebook, Tripadvisor, OpenTable, Angi, Nextdoor, Trustpilot, and Thumbtack. Built for multi-location operators — restaurants, healthcare practices, legal firms, home service contractors, agencies, and e-commerce brands — the platform unifies multi-platform review feeds, real-time negative review alerts, competitor benchmarking, automated review request campaigns, and location-specific QR codes into one workspace. Every plan includes a dedicated cross-functional team: an analyst monitoring trends, a legal specialist preparing documented dispute requests against platform policies, a designer producing review campaign assets, and a personal account manager coordinating execution. Target response SLAs range from 24–48 hours on Starter to 2–4 hours on Enterprise. Pricing is transparent and per-location: Starter at $299/month, Growth at $399/month, and Enterprise at $549/month. No setup fees, no per-review charges. A 48-hour free trial and live platform demo are available. ORM Service is built for businesses that treat reviews as a measurable revenue channel and want a managed solution that combines software visibility with done-for-you execution — without staffing an in-house reputation team.

Otiview

Automate your review collection with smart Email and SMS campaigns. Centralize reviews from Google and Facebook in one dashboard. Get AI-powered insights to improve your online reputation. Send quick invites via link or QR code for instant feedback. Multi-language support (20 languages), smart filtering, multi-business management, and detailed analytics. Free 7-day trial.

outhentik

PetRep

PetRep is reputation management software built specifically for pet groomers, dog walkers, pet sitters, and other pet service businesses. It automates Google review requests via SMS, helping pet businesses collect more 5-star reviews at exactly the right moment after an appointment. PetRep smart timing engine sends personalized review request messages within the optimal window when customers are most likely to leave a review, driving consistent review velocity without manual effort. Key features include automated SMS review requests, Google Business Profile integration, review response templates, multi-location support, and an analytics dashboard to track review growth over time. PetRep helps independent pet businesses compete with corporate chains by building the online reputation that drives local search rankings and new client trust.