Top Free Online Reputation Management Software - Page 8

How Many Online Reputation Management Software Products Does G2 Track?

Total Products under this Category: 480

Category Stats (Oct 2026)

  • Average Rating: 4.54/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Synup (+0.42%) - Among all products in this category, Synup recorded the largest rating increase compared to last month

Last updated: October 22, 2026

How Does G2 Rank Online Reputation Management Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 42,100+ Authentic Reviews
  • 480+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Online Reputation Management Software

G2 Grid® for Online Reputation Management Software plotting products by satisfaction and market presence

Highlighted products: Birdeye, SOCi, Reputation, G2 Marketing Solutions, Yext, Podium, Okendo, and ReputationStacker.

Underlying data: [Grid® JSON](https://www.g2.com/categories/online-reputation-management/grids.json?focus%5B%5D=birdeye&focus%5B%5D=soci&focus%5B%5D=reputation&focus%5B%5D=g2&focus%5B%5D=yext&focus%5B%5D=podium&focus%5B%5D=okendo&focus%5B%5D=reputationstacker)

LeursAvis.com

LeursAvis.com is a French-built solution designed for local businesses such as restaurants, bakeries, hair salons, beauty institutes, and hotels. It turns every checkout interaction into an opportunity to boost your online visibility and bring customers back into your store. The concept is straightforward. A QR code displayed inside your establishment opens a gamified web app branded with your business identity. In just a few seconds, customers play from their smartphone and walk away with a reward you’ve selected—whether it’s a free coffee, a dessert, or a discount on their next visit. You control the rewards, their probabilities, and the actions you want to promote: Google reviews, TripAdvisor reviews, Instagram follows, or Facebook follows. What LeursAvis delivers for business owners Increased online visibility A steady flow of authentic reviews on key platforms and a growing community across your social media channels. A fully optimized Google Business Profile A performance score out of 100 and guided recommendations to improve your ranking on Google Maps. Review responses without the workload AI generates personalized replies to every review—positive or negative—which you can validate or publish with a single click. More returning customers Rewards are collected during a future visit, turning occasional visitors into regulars. A local partner network Your rewards can be sponsored by nearby businesses—and vice versa. Each partner helps introduce the other to their customer base. Everything is managed from a single dashboard, with no hardware to install. Setup takes only a few minutes.

Who Is the Company Behind LeursAvis.com?

Local Dominator

Local Dominator is an all-in-one platform that unifies local SEO management and AI search tracking. It is best for marketing agencies wanting to blend GEO (Generative Engine Optimization) with their traditional SEO workflows. As consumer search habits shift from standard search engines to conversational AI, Local Dominator provides the tools needed to track brand visibility across all modern discovery channels. The software centralizes multiple critical functions into a single operational dashboard. It features high-speed geo-grid map tracking to visualize rankings down to the street level, traditional SERP tracking, automated citation building, and active Google Business Profile (GBP) management. Additionally, the platform deploys an advanced AI visibility tracker that audits how often major language models, including ChatGPT, Gemini, Google AI Mode, Perplexity, Claude, and Grok, mention, recommend, or cite a business. To support growing agencies, Local Dominator includes automated white-label reporting, side-by-side competitor comparisons, tiered team member access by plan, and rollover credits on Pro and higher plans. By consolidating these tools, Local Dominator helps teams simplify complex search data and prove clear campaign performance to their clients.

Who Is the Company Behind Local Dominator?

Opinas

Opinas is a comprehensive AI Google review management system designed to automate and scale your online reputation. Can AI be used to respond to Google reviews effectively? Yes. Opinas provides the best AI tool to respond to Google reviews, generating personalized, on-brand Google reviews AI response texts instantly. It ensures you never miss a customer interaction. More than just an AI reply to Google reviews generator, Opinas acts as one of the best tools for Google Business Profile management. Our Google Business Profile management software helps you gain more 5-star ratings, filter negative feedback privately, and analyze team performance. Unlike basic Google Business Profile management tools, Opinas offers deep insights and protection. If you are looking for AI tools for Google Business Profile management that combine growth, security, and automation, Opinas is the solution. Transform your Google Business Profile reviews management tool strategy with AI for Google reviews.

Who Is the Company Behind Opinas?

  • Seller: Opinas
  • Year Founded: 2021
  • HQ Location: Málaga, ES
  • LinkedIn® Page: www.linkedin.com
    4 employees on LinkedIn®

AI can help you find the answers. G2 helps you trust them.

Connect G2 to Claude or ChatGPT for answers grounded in G2's trusted reviews, comparisons, and pricing from real user insights.

How it works
Connect G2 to ChatGPTConnect G2 to Claude

OpsScaleIQ

OpsScaleIQ is an operational intelligence platform designed for multi-location franchise operators managing anywhere from 5 to 5,000+ locations. It connects customer review data from Google, Yelp, Trustpilot, and TripAdvisor to internal operational workflows — closing the gap between what customers say publicly and what location managers do to resolve issues. The platform uses AI-powered review triage to automatically classify every incoming review into one of 25 operational failure categories, such as food quality, cleanliness, staff behavior, service speed, and order accuracy. Each review is assigned a severity level (1 through 3), and actionable reviews are converted into tasks assigned to the responsible location manager with SLA-enforced deadlines and a requirement for photo proof of resolution. Key capabilities: • AI review triage — 25 categories across 22 industry verticals, 3 severity levels • Task management — automated assignment with SLA enforcement and photo proof of resolution • Auto-Pilot — AI-drafted review responses in your brand voice, with automatic publishing for 4★/5★ reviews (Growth+) • OpsScore™ — composite operational health score benchmarkable across all locations • SOP playbooks — AI-generated standard operating procedures tied to failure categories • Shift heatmaps — complaint volume by day-of-week and time-of-day • Multi-location benchmarking — side-by-side comparison across all locations • SMS campaigns — review request sequences (100–200 credits/location/mo by tier) • Content Pipeline — AI-generated social collages from top-rated reviews • Franchise compliance exports — one-click PDF reports for franchisor audits • Brand Portal — enterprise dashboard for franchise corporate HQ • RBAC — Owner, Regional Manager, Store Manager, Corporate Auditor • SSO / SAML — Okta, Azure AD, Google Workspace (Enterprise) Verticals: QSR, fitness, auto repair, hospitality, casual dining, retail, healthcare, salons, education, home services, pet services, professional services, and more.

Who Is the Company Behind OpsScaleIQ?

OptiReply

OptiReply is a reputation management and customer feedback platform for local and multi-location businesses. It helps businesses generate AI-assisted review responses, understand customer sentiment and recurring feedback, generate more customer reviews, capture private feedback, and manage customer recovery workflows. OptiReply keeps customer-facing actions under business control while using AI to reduce manual effort and uncover actionable customer insights.

Who Is the Company Behind OptiReply?

ProsperQR

ProsperQR helps local businesses get more Google reviews and rank higher on Google Maps. QR code and NFC review stands and tap cards route happy customers straight to your Google review page, AI drafts a reply to every review, and our Business Profile optimizer keeps your listing complete. Built for restaurants, home & field-service teams, salons, retail, medical and dental, law, medspas and clinics.

Who Is the Company Behind ProsperQR?

ReplyChamp

ReplyChamp automates replies to Google reviews for small business owners, written in the owner's own voice. Connect your Google Business Profile and ReplyChamp checks for new reviews about every 30 minutes and drafts a reply to each one. You choose which star levels post automatically: 5 stars only, 4 stars and up, 3 stars and up, or all reviews. Everything else is held for your approval, and you get an email alert. Sensitive reviews, such as refund disputes or legal and safety threats, are always held for approval regardless of star rating. Approve, edit or skip any draft in one tap, from desktop or phone. Replies are posted in your name through Google's official Business Profile API. Built for owners who manage their own Google profile: restaurants and cafés, salons and spas, clinics, trades and local services. Pricing: first 10 replies free with no credit card, then $15 per location per month. A free review reply generator is also available on the website.

Who Is the Company Behind ReplyChamp?

ReplyClerk

ReplyClerk is a managed Google review reply service for local businesses. It connects to your Google Business Profile, drafts a specific reply for every review, and posts it. Positive reviews (4-5 stars) are handled automatically. Negative and mixed reviews are held for your approval before anything goes live. Every reply references the customer's actual comments instead of using generic templates.

Who Is the Company Behind ReplyClerk?

Reply Daily

ReplyDaily is an AI-powered Google review response automation tool for local businesses. It connects to your Google Business Profile and automatically writes and posts personalized replies to every new review — in your brand voice — within 24 hours, without any manual effort. Instead of spending time writing responses to every customer review, ReplyDaily handles it automatically. You set your brand voice once (Friendly, Professional, Casual, or Formal), and the AI generates a unique, relevant reply for each review based on what the customer actually wrote. Positive reviews (3–5 stars) are posted automatically. Negative reviews (1–2 stars) are held for your approval before anything goes live, so you stay in full control of sensitive responses. ReplyDaily also handles backlog cleanup — if you have hundreds of unanswered reviews from the past, we can reply to all of them as a one-time project before the automation takes over. The platform supports multi-location businesses, with plans covering 1 location up to unlimited locations for agencies and franchises. Setup takes under 5 minutes: connect your Google Business Profile via OAuth, choose your brand voice, and your first automated reply goes live the same day. ReplyDaily is built for restaurants, dental offices, dispensaries, law firms, hotels, auto dealerships, gyms, salons, and any local business that relies on Google reviews to attract new customers.

Who Is the Company Behind Reply Daily?

Repmanager

Repmanager is a review management platform built for businesses that operate across multiple locations, car dealer groups, hospitality chains, retail and gym franchises, and any organization managing more review volume than one location's staff can realistically keep up with by hand. Repmanager connects to Google, Klanten Vertellen, and Kiyoh, pulling every review into a single dashboard and automatically tagging each one for sentiment, urgency, intention, and topic the moment it arrives. That means the reviews that actually need attention, a frustrated customer, a complaint about wait times, a mention of a specific team member, surface immediately instead of sitting buried under routine five-star ratings in a shared inbox. Replies are drafted by AI trained on your own tone of voice, configurable at the organization level or overridden per individual location, so a twenty-location group can sound consistent as a brand while still letting specific locations adjust tone, formality, and reply length where it matters. Reply rules let you decide exactly which reviews get answered automatically, based on conditions like star rating or review type, each with its own configurable delay, while Rep Shield, Repmanager's built-in safeguard layer, automatically holds back spam, routes legal or media threats and complaints about management to a human, and escalates urgent negative reviews straight to a real inbox or team channel. No AI reply ever goes out unsupervised on content flagged as sensitive. Beyond managing incoming reviews, Repmanager helps generate new ones through email, QR code, and WhatsApp invitations, each trackable by individual location and platform, so teams can see exactly which locations are actively growing their review base and which have gone quiet. The dashboard centers on a single reputation health score, built from five weighted factors (star rating, response rate, sentiment, response speed, and on-time replies) and tracked against self-set KPI goals, alongside an automatically generated breakdown of top complaint and compliment themes pulled directly from review text, with trend data versus the previous period. That gives managers a specific answer to what's actually driving sentiment, not just whether the average rating went up or down. Role-based access control supports five built-in roles plus location-specific permissions, scaling to organizations of up to 10,000 users, with multi-location benchmarking and side-by-side comparison built directly into the reporting layer, so a team overseeing dozens of locations can see at a glance which one needs attention first.

Who Is the Company Behind Repmanager?

Repnovo

Repnovo is an all-in-one online reputation management and review management software built to help businesses generate more 5-star reviews, improve local SEO, manage customer feedback, and strengthen their online presence from one centralized platform. Designed for growing, service-based, and multi-location businesses, Repnovo makes it easy to automate the entire review lifecycle across platforms such as Google and Facebook. Businesses can send automated review requests through SMS, email, QR codes, and customized review funnels to consistently generate fresh customer reviews and improve local search visibility. Repnovo’s AI-powered review response tools help businesses save time by automatically creating personalized, on-brand, SEO-optimized responses to customer reviews. Negative customer feedback can be routed into private feedback workflows, giving businesses the opportunity to identify issues, recover unhappy customers, and improve the overall customer experience. The platform also includes online reputation monitoring, sentiment analysis, real-time reporting, review analytics, website review widgets, social media sharing tools, employee review leaderboards, and multi-location reputation management dashboards. Teams can monitor review performance, track trends, compare locations, measure employee impact, and manage their entire reputation strategy from one place. Repnovo is built to eliminate the manual work traditionally associated with reputation management. With simple setup, automation, hands-on support, flexible monthly pricing, and no long-term contracts, businesses can turn customer feedback into stronger search visibility, increased trust, more reviews, and sustainable local growth.

Who Is the Company Behind Repnovo?

  • Seller: Repnovo
  • Year Founded: 2022
  • HQ Location: Miami, US
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

RepuClinic

RepuClinic is a review management and online reputation automation platform designed for local service businesses, including contractors, tradespeople, and other field service providers. It automates the process of collecting Google reviews after completed jobs, manages review request follow-up, and generates AI-drafted responses to incoming customer reviews. Local service businesses rely on online reviews to attract new customers but frequently lack the time or systems to collect them consistently. RepuClinic addresses this by automating the review request workflow without requiring ongoing manual input from business staff. After a job is completed, the platform sends review requests to customers via SMS and email, tracks delivery and response rates, and routes customers directly to the business's Google Business Profile to leave a review. The platform monitors incoming reviews and uses AI to generate response drafts, which business owners can review and publish. A reporting dashboard gives owners visibility into review volume, request performance, and ratings trends over time. Monthly reports summarize activity across each billing period. RepuClinic is used by businesses in industries including roofing, HVAC, plumbing, landscaping, auto repair, dental, and other local service trades. Key features include: - Automated review request delivery via SMS and email triggered after job completion - AI-generated response drafts for incoming Google reviews - Direct routing to Google Business Profile for streamlined review submission - Review performance dashboard with request tracking and ratings analytics - Monthly performance reports summarizing review activity and trends RepuClinic operates as a software-as-a-service (SaaS) product built for owner-operated businesses and small teams without dedicated marketing staff. It is designed to run in the background without ongoing configuration after initial setup. Pricing includes a 90-day free pilot period followed by a monthly subscription.

Who Is the Company Behind RepuClinic?

Reputacion

Reputacion is an all-in-one reputation platform that helps local businesses and multi-location networks collect more Google and Facebook reviews, respond with AI, and climb local search rankings — all from a single dashboard. From on-site QR/NFC review collection and a unified inbox (Messenger, Instagram, and live chat) to multi-location bulk management and local visibility tracking, it turns customer feedback into growth whether you run one location or hundreds.

Who Is the Company Behind Reputacion?

Reputation & Directory Management

The NALA is a nationwide digital marketing agency that not only helps businesses get discovered online, but ensures that business has the best chance of being chosen by prospective customers. THE NALA’s Reputation & Directory Management (RDM) and Press Releases boost organic SEO, build stellar reputations, and help control the public’s image of your business. RDM offers one easy-to-use dashboard for directory management and review generation to request, monitor and respond to reviews. Other services include media outreach, press releases, social media, analytics, keyword rankings, and more. What makes us different THE NALA understands local businesses, having served them for over 30 years. We provide businesses effective and efficient ways to reach prospective customers online. We work to maximize visibility for our clients using Reputation & Directory Management (RDM) which gets a business discovered, and helps to build and maintain their reputation. Through our Media Campaign, we create positive content through press releases to keep a business active online and stand out among their competitors. Additionally, we connect our businesses with a local and global network of partner charities, offering co-branding opportunities which not only do good in the world but help elevate these businesses within their communities through cause marketing initiatives. Reputation & Directory Management (www.sync4biz.thenala.com) offers features, such as Directory Listing Management, Review Generation, Google Analytics, Google Posts, Review Widgets, and speciatly sites such as Zillow, Open Table, TripAdvisor, and much more. Reputation & Directory Management lists and optimizes a business on top directory sites and search engines, such as Google, Facebook, and Yelp, helping the business be found and rank higher in searches. The NALA’s RDM ensures that the business listing is consistent so it will get more visitors, which means more business and more customer reviews. The smallest inconsistency can be detrimental to your organic ranking. THE NALA keeps up with changes and maintains your listings accordingly.

Who Is the Company Behind Reputation & Directory Management?

  • Seller: The Nala
  • Year Founded: 2010
  • HQ Location: Ventura, US
  • Twitter: @theNALA
    3,658 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    12 employees on LinkedIn®

Reputation Shielder

Reputation Shielder Inc. is an industry leader SaaS (software as a service) company that is focused on empowering businesses with advanced tools to fostering ever-lasting relationships with their consumers through operation analytics, marketing, social listening/monitoring, sentiments analysis, local messaging, and online reputation management. We are leading a global revolution in how businesses are perceived online and how they can improve their local interaction to close the feedback loop sooner. Reputation Shielder brings an innovative and fully mobile way to engage consumers using your existing consumers to market for you. Reputation Shielder’s single dashboard brings consumer reviews, operations, marketing, analytics, and insights to help businesses succeed in marketing and targeting their niche markets. These powerful tools will ultimately help businesses increase their bottom line and influence their consumers on industry specific sites. You can see what is said, and how its said through our software so that you have the ultimate advantage in driving traffic to your business.

Who Is the Company Behind Reputation Shielder?

Alanna Iwuh
A
Researched and written by Alanna Iwuh
Updated October 3, 2024