Best Omnichannel Commerce Software - Page 11

How Many Omnichannel Commerce Software Products Does G2 Track?

Total Products under this Category: 232

Category Stats (Nov 2026)

  • Average Rating: 4.32/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: StoreFeeder (+10.78%) - Among all products in this category, StoreFeeder recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank Omnichannel Commerce Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 7,100+ Authentic Reviews
  • 232+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Omnichannel Commerce Software

G2 Grid® for Omnichannel Commerce Software plotting products by satisfaction and market presence

Highlighted products: Shopify Plus, Salesforce B2C Commerce, SAP Commerce Cloud, Shopify POS, Mekari Qontak, Salesforce B2B Commerce, BigCommerce, and ikas.

Underlying data: [Grid® JSON](https://www.g2.com/categories/omnichannel-commerce/grids.json?focus%5B%5D=shopify-plus&focus%5B%5D=salesforce-b2c-commerce&focus%5B%5D=sap-commerce-cloud&focus%5B%5D=shopify-shopify-pos&focus%5B%5D=mekari-qontak&focus%5B%5D=salesforce-b2b-commerce&focus%5B%5D=bigcommerce&focus%5B%5D=ikas)

Crea

CREA is a leading digital commerce enabler in Southeast Asia, dedicated to simplifying e-commerce success for brands across multiple channels. By integrating innovative technology with deep e-commerce expertise, CREA offers comprehensive solutions that eliminate the complexities of operating in a fragmented digital commerce landscape. Founded in 2019 by former Lazada executives Aimone Ripa di Meana and Alessandro Piscini, CREA is headquartered in Bangkok, Thailand, with offices and warehouses in Thailand, Singapore, and Malaysia. Key Features and Functionality: - Omnichannel Store Management: CREA provides end-to-end services, including store operations, marketing, branding, and data-driven channel insights, enabling brands to manage their presence across various digital platforms seamlessly. - CUSP Omnichannel Technology: The proprietary CUSP platform allows efficient management of omnichannel operations, enabling brands to leverage their existing stock across all channels effectively. - Live Streaming and Shoptainment: CREA's TikTok livestreaming solutions bring brands closer to customers by making shopping interactive and engaging, utilizing dedicated livestreaming studios and expertise in content creation. - E-Fulfillment Services: CREA handles storage, packing, and shipping of products, allowing brands to focus on product development while CREA manages logistics. Primary Value and Solutions: CREA addresses the challenges brands face in navigating Southeast Asia's diverse and rapidly evolving digital commerce environment. By offering a unified, multi-channel solution, CREA simplifies the complexities of e-commerce operations, enabling brands to reach and engage with the region's digital-savvy Millennial and Generation Z consumers effectively. Through strategic partnerships, such as with global beauty distributor SuperOrdinary, CREA has expanded its global distribution network, further enhancing its ability to support brands in achieving their e-commerce goals.

Who Is the Company Behind Crea?

  • Seller: Crea
  • Year Founded: 2019
  • HQ Location: Khlong Tan, TH
  • LinkedIn® Page: www.linkedin.com
    175 employees on LinkedIn®

DelightChat

Grow your Shopify store with delightful customer service. Manage all your customer conversations from all channels on a single screen.

Average Rating: 4.8/5.0

Total Reviews: 2

How Do G2 Users Rate DelightChat?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 8.8/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind DelightChat?

Who Uses This Product?

  • Company Size: 100% Medium

What Do G2 Reviewers Say About DelightChat?

AI-generated summary from verified user reviews

Pros
  • Users commend the excellent customer support from DelightChat, appreciating their responsive team and assistance.
  • Users find DelightChat's ease of use enhances workflow and simplifies setup with excellent support and integration.
  • Users find DelightChat's time-saving features invaluable for automating order details and improving customer support efficiency.
  • Users find WhatsApp automation highly beneficial for sending order details, significantly reducing workload and enhancing customer support.
  • Users find the WhatsApp automation feature highly beneficial for easing communication and reducing workload.
Cons
  • Users find the initial setup challenging, which complicates their overall experience with DelightChat.
  • Users find the difficult setup of DelightChat to be a significant challenge during initial use.
  • Users find the pricing and initial setup challenging, making it difficult to start using DelightChat effectively.
  • Users find integration issues frustrating, particularly lacking support for multiple channels and direct ticketing integrations.
  • Users find the pricing and initial setup challenging, leading to frustration and difficulties in using DelightChat.

What Are Recent G2 Reviews of DelightChat?

D&G-Versandhaus-System VS/4

D&G-Versandhaus-System VS/4 is an ERP solution for mail order, e-commerce, and omnichannel retail. It connects online shops, physical stores, and warehouses through a central system, enabling seamless sales channel integration. Real-time updates ensure inventory, pricing, and orders stay current across all channels, while centralized data storage eliminates silos and ensures consistency. The modular system supports order processing, logistics, customer service, and retail functions, handling both B2C and B2B transactions. It scales with business growth and includes AI-driven tools for marketing and decision-making. Financial management features process payments and manage accounts receivable, while customer service tools unify inquiries from multiple channels, enabling quick responses.

Who Is the Company Behind D&G-Versandhaus-System VS/4?

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Dropit

Dropit is a pioneering omnichannel retail technology company that unifies brands' physical and online inventories and distribution channels through sourcing, allocation, fulfillment and last-mile distribution solutions that can be integrated directly into brands' existing fulfillment management systems. With Dropit, brands can sell in-store inventory online, transform physical locations into last-mile distribution points and source orders to locations closest to the customer, thereby reducing the environmental impact of last-mile delivery. In relevant marketplaces, Dropit consolidates multi-brand orders, enhancing the customer experience by allowing them to receive their purchases in single shipment or on-site pick-up that decreases packaging waste and emissions.

Who Is the Company Behind Dropit?

ElintOm Omnichannel Software

At ElintOm, we simplify omnichannel selling to help you reach more customers and boost your revenue effortlessly. Seamless Integration Across All Channels Our omnichannel solutions enable you to manage product listings, sales, and order fulfillment across various platforms including your online store, mobile apps, and popular marketplaces like Amazon and eBay. Ensure a consistent brand presence and customer experience no matter where your customers shop. Unified Order Management Streamline your operations with a centralized order management system. Track inventory in real-time, process orders efficiently, and reduce errors. Our platform ensures that you never miss a sale and your customers always receive their orders promptly. Enhanced Customer Experience Deliver exceptional service by providing your customers with the flexibility to shop through their preferred channels. With a unified view of customer interactions and purchase history, personalize their shopping experience and build long-term loyalty. Actionable Insights Leverage our advanced analytics to gain deep insights into your sales performance across all channels. Identify trends, understand customer preferences, and make data-driven decisions to optimize your strategy and drive growth.

Who Is the Company Behind ElintOm Omnichannel Software?

ETP Unify

ETP is an innovative enterprise retail and e-commerce technology company with 38+ years of industry experience across APAC and India. Serving 500+ brands across 17 countries, ETP delivers cloud-native, AI-powered solutions across POS, CRM, OMS, PIM, WMS, unified commerce, and more. Combining deep retail expertise, strong localisation, and secure, scalable technology, ETP helps businesses transform operations, improve efficiency, and deliver exceptional customer experiences. ETP Unify is a robust, cloud-native Unified Commerce platform built on MACH architecture, designed to help enterprise retailers connect their retail and e-commerce operations through a single, unified ecosystem. It brings critical commerce functions together through an easy-to-use interface, enabling businesses to manage operations and customer interactions more efficiently. With a single database providing real-time visibility across channels, ETP Unify helps retailers create a consistent view of customers, products, inventory, and orders. This enables businesses to deliver seamless experiences across stores, websites, marketplaces, and other customer touchpoints. The platform supports key capabilities including point of sale, order management, inventory management, customer engagement, promotions, loyalty, and unified commerce. Its cloud-native architecture provides the scalability and flexibility required by modern enterprise retailers, while reducing technology complexity and IT overhead. Backed by ETP Group’s deep retail expertise and strong market localisation, ETP Unify enables retailers to modernise their technology landscape, connect channels, improve operational agility, and deliver exceptional customer experiences.

Who Is the Company Behind ETP Unify?

Eunimart

Eunimart is a complete end-to-end omnichannel trade and commerce management platform. The company's AI-based platform opens and optimizes foreign market access and new sales channels while managing all back-end retail operations such as Ecommerce management, Supply Chain Management, and Shipping. Our AI-based platform allows Supply Chain Companies to offer unique value propositions to their customers to optimize foreign market access and access new sales channels, thereby creating a win-win situation and locking in customers

Average Rating: 4.5/5.0

Total Reviews: 1

How Do G2 Users Rate Eunimart?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 8.8/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 3.3/10 (Category avg: 10/10)

Who Is the Company Behind Eunimart?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Eunimart?

What Are G2 Users Discussing About Eunimart?

eVanik OneWorld Suite

eVanik OneWorld Suite is India's most comprehensive e-commerce management platform, purpose-built for online sellers operating across Amazon, Flipkart, Myntra, Meesho, AJIO, JioMart, TataCLiQ, Nykaa, Shopify, WooCommerce and 50+ marketplaces. Trusted by 10,000+ sellers processing over ₹12,000 Cr in annual GMV, eVanik unifies payment reconciliation, order management, multi-channel inventory management, accounting integration, profitability analytics and automated claims recovery into a single cloud-based platform — eliminating the need for spreadsheets, manual data entry and disconnected tools. Payment Reconciliation — eVanik's reconciliation engine matches every order to every settlement at SKU level, detecting short payments, wrong commissions, excess shipping charges, tax mismatches and TCS/TDS variances that silently drain 2–5% of seller revenue. The platform parses Amazon MTR, Flipkart Settled Transaction Ledger, Myntra PPMP and Meesho Payout reports natively, with UTR-level bank matching for complete settlement-to-bank-credit visibility. Order & Inventory Management — A multichannel order management system that processes orders from Amazon, Flipkart, Shopify, Meesho and other marketplaces from one dashboard. Real-time inventory sync across warehouses prevents overselling and stockouts, while demand forecasting and smart restock alerts optimize working capital. Accounting Integration — One-click integration with Tally Prime, Zoho Books, QuickBooks and SAP. eVanik generates GST-compliant vouchers with automatic SGST/CGST/IGST bifurcation, posts sales, returns, fees and TCS/TDS entries directly into the seller's accounting software — eliminating double entry and reducing month-end close from weeks to hours. Profit & Loss Analytics — SKU-level and channel-level profitability tracking across 100+ marketplace fee types including ad spend (Amazon Sponsored Products, Flipkart PCA), storage fees, return costs and promotional rebates. The proprietary Kill List feature auto-flags negative-margin SKUs, while Eva AI delivers daily actionable margin insights powered by machine learning. Auto-Claim Engine — Automatically detects and files reimbursement claims for lost FBA inventory, returns not received, damaged returns, commission overcharges, SPF excess and weight discrepancies across 7 marketplaces. With an 87% claim approval rate, sellers routinely recover more than their entire eVanik subscription — making it a self-paying feature. Additional capabilities include GSTR-1 reporting, Fee Audit for rate card verification, RTO Intelligence for return reduction, Amazon Advertising Command Center for PPC optimization, eTraky for competitor and keyword tracking, Chrome Extension for direct Tally sync, and a mobile app for returns management. eVanik is India's #1 Amazon Service Provider Network partner for three consecutive years, ISO certified, and winner of the ET Power of Ideas Top 50 Startups award. The platform serves sellers ranging from ₹10 lakh/month startups to ₹100 Cr+ enterprise brands across fashion, electronics, home & kitchen, beauty and FMCG categories.

Who Is the Company Behind eVanik OneWorld Suite?

Flooid

Who Is the Company Behind Flooid?

  • Seller: Flooid
  • HQ Location: Birmingham, England, United Kingdom
  • LinkedIn® Page: www.linkedin.com
    519 employees on LinkedIn®

Flyx

Who Is the Company Behind Flyx?

  • Seller: Lvlp
  • Year Founded: 2011
  • HQ Location: Auderghem, BE
  • LinkedIn® Page: www.linkedin.com
    29 employees on LinkedIn®

Fynd Konnect

Fynd Konnect Integrations is a powerful, ready-to-use integration layer that connects your e-commerce operations with leading marketplaces, web platforms, POS systems, ERPs, and WMS platforms—all via a single, unified backend. It’s engineered to help you scale smarter and faster, handling order and inventory sync across your entire commerce stack.

Who Is the Company Behind Fynd Konnect?

  • Seller: Fynd
  • Year Founded: 2012
  • HQ Location: Mumbai, IN
  • LinkedIn® Page: www.linkedin.com
    1,179 employees on LinkedIn®

Fynd Quick

A quick commerce platform for launching a hyperlocal online store with same-day delivery. It includes a website builder, order management, AI-based delivery routing, and warehouse management, with pre-built integrations for existing ERP, POS, and WMS systems.

Who Is the Company Behind Fynd Quick?

  • Seller: Fynd
  • Year Founded: 2012
  • HQ Location: Mumbai, IN
  • LinkedIn® Page: www.linkedin.com
    1,179 employees on LinkedIn®

Gainz Retail

Gainz Retail is an Omnicommerce Retail Business Solution, built to eliminate the hassle of maintaining multiple applications by consolidating the management of all Physical and Digital (Phygital) Commerce operations into a single, unified, cloud native platform. Real easy to deploy and use, Gainz Retail is primed to manage E-Commerce, Point of Sale, Mobile Point of Sale, Sales Orders, Real-time Inventory, Fulfillment, Invoicing, Purchase Order, Accounting, Payroll, CRM, Digital Marketing and Document Management.

Who Is the Company Behind Gainz Retail?

Gainz Retail - ERP Software Solutions

Odata Solutions is a cloud-based retail business software company that integrates operations and customer channels with point-of-sale (POS) functionality in a single dashboard. It’s suitable for stores and restaurants of all business size with a POS system with integrated inventory and customer management and social media management functionalities. Gainz Retail Cloud ERP offers E-Commerce, Point of Sale (POS), Mobile Point of Sale(MPOS), Sales Orders, Real-time Inventory, Fulfillment, Invoicing, Purchase Order, Accounting, Payroll, CRM, Digital Marketing and Document Management. It’s easy to deploy and use.

Who Is the Company Behind Gainz Retail - ERP Software Solutions?

Gito.me

Gito.me provides an integrated e-commerce and omni-commerce platform that can easily accommodate various business models of merchants looking to establish an online business. The supported business models are : Retailer, Marketplace, Wholesale distribution.

Average Rating: 3.5/5.0

Total Reviews: 1

Who Is the Company Behind Gito.me?

Who Uses This Product?

  • Company Size: 100% Small

What Are G2 Users Discussing About Gito.me?

Subhransu Sahu
SS
Researched and written by Subhransu Sahu
Updated October 3, 2024