# Best Managed Detection and Response (MDR) Software *By [Lauren Worth](https://research.g2.com/insights/author/lauren-worth)* Managed detection and response (MDR) software provides security monitoring and mitigation solutions for businesses. MDR providers proactively monitor their customers’ networks, endpoints, and other IT resources for security incidents. Upon detection of threats, the MDR provider will investigate and resolve issues without requiring direct response from their client. Companies use MDR services to protect themselves against web-based threats without requiring the use of dedicated onsite security staff. MDR is conceptually related to both [incident response software](https://www.g2.com/categories/incident-response) and [endpoint detection and response software](https://www.g2.com/categories/endpoint-detection-response-edr). However, MDR software solves the same issues in the form of a managed service. They require less hands-on work for businesses and provide peace of mind without additional staffing and security solutions. To qualify for inclusion in the Managed Detection and Response (MDR) category, a product must: - Monitor client networks, endpoints, and the cloud for security incidents - Resolve threats on the client’s behalf - Provide these managed services without the need for client assistance ## Top Managed Detection and Response (MDR) Software at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [Sophos MDR](https://www.g2.com/products/sophos-mdr/reviews) | 4.7/5.0 (499 reviews) | 24/7 threat response for lean IT teams | "[Sophos MDR Delivers 24/7 Monitoring and Rapid Response with Actionable Alerts](https://www.g2.com/survey_responses/sophos-mdr-review-13020307)" | | 2 | [Acronis Cyber Protect Cloud](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews) | 4.7/5.0 (1,370 reviews) | Unified backup and endpoint security for MSPs | "—" | | 3 | [Huntress Managed EDR](https://www.g2.com/products/huntress-managed-edr/reviews) | 4.8/5.0 (887 reviews) | MSP-focused EDR with human-led SOC triage | "[My Time Using Huntress](https://www.g2.com/survey_responses/huntress-managed-edr-review-9860826)" | | 4 | [Arctic Wolf](https://www.g2.com/products/arctic-wolf/reviews) | 4.7/5.0 (276 reviews) | 24/7 SOC coverage for lean security teams | "[Effortless Log Management and Monitoring with Built-In Parsers](https://www.g2.com/survey_responses/arctic-wolf-review-12190051)" | | 5 | [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) | 4.6/5.0 (417 reviews) | 24/7 SOC-backed endpoint threat hunting | "[Crowdstrike Falcon: Proactive Security, Steep Learning Curve](https://www.g2.com/survey_responses/crowdstrike-falcon-endpoint-protection-platform-review-12958852)" | | 6 | [eSentire](https://www.g2.com/products/esentire/reviews) | 4.6/5.0 (284 reviews) | 24/7 SOC coverage for lean security teams | "[eSentire is phenomenal](https://www.g2.com/survey_responses/esentire-review-9942013)" | | 7 | [ESET PROTECT](https://www.g2.com/products/eset-protect/reviews) | 4.6/5.0 (962 reviews) | Lightweight endpoint protection with full-disk encryption | "[Great product placing ESET at the top of the list](https://www.g2.com/survey_responses/eset-protect-review-10057911)" | | 8 | [ThreatDown](https://www.g2.com/products/threatdown/reviews) | 4.6/5.0 (1,045 reviews) | 24/7 MDR with centralized endpoint protection | "[Excellent tool for End point defence as part of our Cyber Defence](https://www.g2.com/survey_responses/threatdown-review-9947439)" | | 9 | [Huntress Managed ITDR](https://www.g2.com/products/huntress-managed-itdr/reviews) | 4.8/5.0 (110 reviews) | MSP-focused M365 identity threat response | "[Reassuring Identity Monitoring with Excellent Support and Reporting](https://www.g2.com/survey_responses/huntress-managed-itdr-review-11349856)" | | 10 | [Red Canary](https://www.g2.com/products/red-canary/reviews) | 4.7/5.0 (131 reviews) | 24/7 MDR with automated playbook remediation | "[Robust MDR with Accurate Alerts, Detailed Reports, and Versatile Integrations](https://www.g2.com/survey_responses/red-canary-review-12795206)" | --- ## What Are the Most Common Questions About Managed Detection and Response (MDR) Software? *AI-generated · Last updated: May 26, 2026* ### What expert-recommended MDR software for my company? Based on G2 reviews, buyers most often recommend Managed Detection and Response software that reduces alert fatigue, adds around-the-clock analyst support, and helps teams respond without building a large internal SOC. According to verified users, Sophos MDR is frequently described as giving organizations a real security team behind the tool, with proactive threat hunting, incident response, and centralized visibility. G2 reviewers mention that ease of setup can vary by environment, but many value the combination of continuous monitoring, human investigation, and faster remediation. For companies comparing options, the strongest review themes center on dependable monitoring, actionable reporting, and support that helps lean IT teams stay focused on higher-priority work. ### What leading MDR services for financial services firms? Based on G2 reviews, financial and security-sensitive teams tend to value MDR services that improve visibility, support compliance-related monitoring, and provide rapid investigation help when suspicious activity appears. According to verified users, reviewers across this category consistently highlight continuous monitoring, faster escalation, and detailed guidance as the biggest benefits for regulated environments. G2 reviewers mention use cases tied to protecting sensitive financial information, watching for suspicious behavior, and reducing the burden on smaller internal teams. In recent category reviews, users especially emphasize centralized visibility, expert analyst support, and faster containment when incidents occur. For financial services firms, the strongest review-backed priorities are dependable response coverage, strong alert triage, and clear operational guidance. **Here are some of the top-rated products on G2:** - [Sophos MDR](https://www.g2.com/products/sophos-mdr/reviews) – often used to extend in-house coverage with 24/7 monitoring, threat hunting, and response support - [Huntress Managed EDR](https://www.g2.com/products/huntress-managed-edr/reviews) – valued for human-led investigation, lightweight deployment, and actionable remediation guidance - [eSentire](https://www.g2.com/products/esentire/reviews) – reviewers highlight always-on monitoring, guided response, and centralized visibility across environments ### What best MDR software for small business security? Based on G2 reviews, the best fit for small business security is usually software that combines strong monitoring with simple deployment and clear remediation guidance. According to verified users, Huntress Managed EDR stands out in recent reviews because small teams repeatedly describe it as easy to roll out, lightweight to manage, and valuable for getting 24/7 SOC support without hiring a full in-house team. G2 reviewers mention that it helps reduce alert fatigue, improves visibility into endpoint threats, and provides practical incident reports that are easier to act on. For small businesses comparing MDR software, reviewers most consistently prioritize ease of use, fast response, and human-backed investigations that keep limited IT staff from getting overloaded. **Here are some of the top-rated products on G2:** - [Sophos MDR](https://www.g2.com/products/sophos-mdr/reviews) – often chosen by lean teams that want 24/7 monitoring and help with threat response - [Huntress Managed EDR](https://www.g2.com/products/huntress-managed-edr/reviews) – frequently praised for easy deployment, clear incident reporting, and support for small security teams - [eSentire](https://www.g2.com/products/esentire/reviews) – used by organizations that want expert monitoring and help reducing alert noise ### What user-friendly MDR software for non-tech businesses? Based on G2 reviews, user-friendly MDR software for non-technical businesses is typically described as easy to deploy, simple to navigate, and supported by experts who explain incidents clearly. According to verified users, products in this category are most helpful when they reduce the need to interpret raw alerts and instead provide guided actions or handled investigations. G2 reviewers mention that straightforward dashboards, clean reporting, and responsive support make a major difference for organizations without deep in-house security expertise. Recent reviews especially emphasize ease of setup, managed monitoring, and peace of mind from having analysts review suspicious activity around the clock. For non-tech businesses, the most review-supported choice factors are clarity, low management overhead, and practical support. ### Which affordable MDR tools for online businesses? Based on G2 reviews, affordable MDR tools for online businesses are usually the ones that combine broad coverage with straightforward management, so teams can avoid juggling multiple security products. According to verified users, reviewers often call out value when a product helps monitor endpoints, cloud accounts, identities, or email-related threats without requiring a large internal security team. G2 reviewers mention that pricing sensitivity is common, but buyers still prioritize managed response, useful alerts, and deployment that is quick enough for lean teams. For online businesses, recent reviews most often point to solutions that reduce noise, improve visibility, and let staff focus on operations instead of constant manual triage. **Here are some of the top-rated products on G2:** - [Huntress Managed EDR](https://www.g2.com/products/huntress-managed-edr/reviews) – reviewers often highlight strong managed detection, easy deployment, and value for smaller teams - [ThreatDown](https://www.g2.com/products/threatdown/reviews) – frequently described as easy to manage with MDR, patching, and endpoint protection in one platform - [Guardz](https://www.g2.com/products/guardz/reviews) – used by teams that want unified monitoring across email, identity, and endpoint security from one dashboard ### What top Managed Detection and Response services for tech companies? Based on G2 reviews, tech companies tend to favor Managed Detection and Response services that centralize alerts, support cloud and endpoint monitoring, and help smaller security teams move faster. According to verified users, common strengths include better visibility across hybrid environments, quicker triage, and support that acts like an extension of the internal team. G2 reviewers mention that tech-focused teams often value integrations, actionable incident summaries, and analysts who can investigate before issues reach the help desk or engineering staff. Recent reviews in this category repeatedly highlight managed monitoring, response guidance, and easier scaling without adding major headcount. For tech companies, the strongest review themes are visibility, analyst support, and reduced operational drag. **Here are some of the top-rated products on G2:** - [Sophos MDR](https://www.g2.com/products/sophos-mdr/reviews) – reviewers note centralized monitoring, human-led threat hunting, and strong support for teams without full SOC coverage - [eSentire](https://www.g2.com/products/esentire/reviews) – often used for always-on monitoring, guided investigations, and broad environment visibility - [Red Canary](https://www.g2.com/products/red-canary/reviews) – praised for actionable alerts, playbooks, and helping lean teams reduce alert overload ### What best-reviewed Managed Detection and Response software? Based on G2 reviews, the best-reviewed Managed Detection and Response software consistently earns praise for reducing alert overload, giving teams access to expert analysts, and improving response speed. According to verified users, Sophos MDR appears frequently in recent review data with strong themes around proactive monitoring, centralized visibility, and helping organizations operate without a large in-house security team. G2 reviewers mention its human-led threat hunting, around-the-clock coverage, and peace of mind from having incidents actively investigated instead of simply flagged. While some users note setup complexity or cost considerations, the dominant review pattern emphasizes operational relief, threat response support, and dependable monitoring. That makes it one of the most consistently well-reviewed options in the recent category set. **Here are some of the top-rated products on G2:** - [Sophos MDR](https://www.g2.com/products/sophos-mdr/reviews) – commonly praised for 24/7 monitoring, threat hunting, and reducing burden on internal IT teams - [Huntress Managed EDR](https://www.g2.com/products/huntress-managed-edr/reviews) – valued for actionable incidents, managed remediation support, and easy day-to-day use - [eSentire](https://www.g2.com/products/esentire/reviews) – highlighted for responsive SOC support, centralized visibility, and clear threat guidance ### Which MDR solutions are best for startups? Based on G2 reviews, startups usually benefit most from MDR solutions that are easy to deploy, reduce manual triage, and provide expert response without requiring dedicated round-the-clock staff. According to verified users, Huntress Managed EDR is a strong fit because reviewers repeatedly describe it as straightforward to learn, lightweight to manage, and backed by a responsive SOC that helps small teams handle incidents quickly. G2 reviewers mention clear remediation steps, fast onboarding, and better security coverage without adding major operational complexity. For startups trying to balance speed and protection, the review data most strongly supports products that combine ease of use, human-led support, and strong alert quality rather than demanding heavy in-house tuning. ### What best provider of Managed Detection and Response? Based on G2 reviews, the best provider of Managed Detection and Response is usually defined by how well it combines expert monitoring, clear investigation workflows, and dependable response support. According to verified users, Sophos MDR is one of the most visible providers in the recent review set, with recurring praise for proactive threat hunting, centralized management, and helping organizations cover security gaps without expanding internal headcount. G2 reviewers mention that it feels like having a real security team behind the platform, especially for companies that need around-the-clock monitoring and practical response help. Reviewers also note some setup and ecosystem considerations, but the strongest buyer-facing themes are confidence, support quality, and reduced alert fatigue. ### What most reliable MDR software for IT companies? Based on G2 reviews, reliable MDR software for IT companies is usually software that delivers steady monitoring, consistent support, and enough context for teams to act quickly across many endpoints or client environments. According to verified users, reliability in this category is tied less to flashy features and more to dependable alerts, efficient onboarding, and analysts who help resolve issues before they grow. G2 reviewers mention that IT-focused teams especially value centralized dashboards, low-noise detections, and rapid incident guidance that fits fast-moving support environments. Recent reviews repeatedly emphasize peace of mind, reduced manual workload, and stronger coverage outside business hours. For IT companies, the most review-backed sign of reliability is consistent operational support with actionable investigation details. ## G2 Grid® for Managed Detection and Response (MDR) Software ![G2 Grid® for Managed Detection and Response (MDR) Software plotting products by satisfaction and market presence](https://www.g2.com/categories/managed-detection-and-response-mdr/grids.png?focus%5B%5D=113623&focus%5B%5D=126474&focus%5B%5D=68442&focus%5B%5D=38011&focus%5B%5D=68606&focus%5B%5D=39308&focus%5B%5D=1324237&focus%5B%5D=14988) Highlighted products: Sophos MDR, Acronis Cyber Protect Cloud, Huntress Managed EDR, Arctic Wolf, CrowdStrike Falcon Endpoint Protection Platform, eSentire, Huntress Managed ITDR, and ESET PROTECT. Underlying data: [Grid® JSON](https://www.g2.com/categories/managed-detection-and-response-mdr/grids.json?focus%5B%5D=sophos-mdr&focus%5B%5D=acronis-cyber-protect-cloud&focus%5B%5D=huntress-managed-edr&focus%5B%5D=arctic-wolf&focus%5B%5D=crowdstrike-falcon-endpoint-protection-platform&focus%5B%5D=esentire&focus%5B%5D=huntress-managed-itdr&focus%5B%5D=eset-protect) ## How Many Managed Detection and Response (MDR) Software Products Does G2 Track? **Total Products under this Category:** 128 ### Category Stats (Jul 2026) - **Average Rating**: 4.46/5 (↓0.03 vs Jun 2026) The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: CybaOps (+8.33%) - Among all products in this category, CybaOps recorded the largest rating increase compared to last month *Last updated: July 16, 2026* ## How Does G2 Rank Managed Detection and Response (MDR) Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 8,500+ Authentic Reviews - 128+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Which Managed Detection and Response (MDR) Software Is Best for Your Use Case? - **Leader:** [Sophos MDR](https://www.g2.com/products/sophos-mdr/reviews) - **Highest Performer:** [Blackpoint Cyber](https://www.g2.com/products/blackpoint-cyber/reviews) - **Easiest to Use:** [Huntress Managed EDR](https://www.g2.com/products/huntress-managed-edr/reviews) - **Top Trending:** [Huntress Managed ITDR](https://www.g2.com/products/huntress-managed-itdr/reviews) - **Best Free Software:** [Huntress Managed EDR](https://www.g2.com/products/huntress-managed-edr/reviews) --- **Sponsored** ### Guardz Guardz is a unified cybersecurity platform specifically designed for Managed Service Providers (MSPs). This innovative solution consolidates essential security controls, identity threat detection and response (ITDR), endpoint protection (EDR), email security, user awareness training and phishing simulations, and Managed Detection and Response (MDR) into a single AI-native framework. The platform aims to enhance operational efficiency by streamlining security processes and providing a comprehensive approach to cybersecurity. Targeting MSPs, Guardz addresses the unique challenges these providers face in managing multiple security tools that often operate in silos. By adopting an identity-centric approach, Guardz connects various security vectors, effectively reducing the gaps that can leave organizations vulnerable. This layered and holistic view enables MSPs to respond to user risks in real time, ensuring that security measures are not only reactive but also proactive in safeguarding client environments. Key features of Guardz include its 24/7 AI and human-led Managed Detection and Response (MDR) services. The platform employs agentic AI to triage threats at machine speed, allowing for rapid identification and prioritization of potential security incidents. This automated triage process is complemented by expert analysts who validate findings, mitigate risks, and guide response actions. As a result, MSPs can offer scalable protection to their clients without the need to expand their workforce, making it a cost-effective solution for growing cybersecurity demands. Guardz stands out in the cybersecurity landscape by providing a unified platform that integrates various security functions into one cohesive system. This integration not only simplifies the management of security tools but also enhances the overall effectiveness of security measures. By leveraging AI-driven insights and human expertise, Guardz empowers MSPs to deliver robust cybersecurity solutions that adapt to the evolving threat landscape, ensuring their clients remain protected against emerging risks. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=1797&secure%5Bchosen_at%5D=2026-07-17T17%3A46%3A45Z&secure%5Bdisplayable_resource_id%5D=1797&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1797&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1231537&secure%5Bresource_id%5D=1797&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fmanaged-detection-and-response-mdr%3Fpage%3D6&secure%5Btoken%5D=0d59bfb9bdb68b34aa3691fd662041e5508c6c4b4f0f048e6e38e866d2ffa3e9&secure%5Burl%5D=https%3A%2F%2Fguardz.com%2F%3Futm_source%3Dg2%26utm_medium%3Dcpc%26utm_campaign%3Dvisitwebsite&secure%5Burl_type%5D=custom_url) --- ## What Are the Top-Rated Managed Detection and Response (MDR) Software Products in 2026? ### 1. [Sophos MDR](https://www.g2.com/products/sophos-mdr/reviews) Sophos Managed Detection and Response (MDR) is a fully managed service delivered by experts who detect and respond to cyberattacks targeting your computers, servers, networks, cloud workloads, email accounts, backups, and more. Our highly skilled security analysts stop advanced human-led attacks and take immediate action to neutralize threats before they can disrupt your business operations or compromise your sensitive data. **Average Rating:** 4.7/5.0 **Total Reviews:** 499 **How Do G2 Users Rate Sophos MDR?** - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.3/10) - **Proactive threat hunting:** 9.4/10 (Category avg: 9.0/10) - **Automated remediation:** 9.1/10 (Category avg: 8.6/10) - **Automated investigation:** 9.3/10 (Category avg: 8.8/10) **Who Is the Company Behind Sophos MDR?** - **Seller:** [Sophos](https://www.g2.com/sellers/sophos) - **Company Website:** https://www.sophos.com/ - **Year Founded:** 1985 - **HQ Location:** Oxfordshire - **Twitter:** @Sophos (36,759 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/5053/ (5,500 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** IT Manager, IT Director - **Top Industries:** Information Technology and Services, Manufacturing - **Company Size:** 63% Mid-Market, 21% Enterprise #### What Are Sophos MDR's Pros and Cons? **Pros:** - Threat Detection (22 reviews) - Continuous Monitoring (21 reviews) - Ease of Use (21 reviews) - Peace of Mind (13 reviews) - Response Time (13 reviews) **Cons:** - Expensive (8 reviews) - Communication Issues (7 reviews) - Limited Customization (7 reviews) - Integration Issues (6 reviews) - Poor Reporting (6 reviews) ### What Do G2 Reviewers Say About Sophos MDR? *AI-generated summary from verified user reviews* **Pros:** - Users value the **proactive human-led threat hunting** of Sophos MDR, enhancing their security without overwhelming their team. - Users value the **continuous monitoring** of Sophos MDR, ensuring 24/7 cybersecurity vigilance without internal resource strain. - Users appreciate the **ease of use** of Sophos MDR, facilitating effortless management and robust security effortlessly. - Users appreciate the **peace of mind** provided by Sophos MDR's expert analysis and proactive threat detection. - Users appreciate the **rapid threat response** of Sophos MDR, ensuring quick detection and resolution of security issues. **Cons:** - Users find Sophos MDR **expensive** , making it inaccessible for some clients and requiring significant administrative effort. - Users experience **communication issues** with Sophos MDR, facing delays and overwhelming alerts during heightened threat periods. - Users find that the **limited customization** options in Sophos MDR restrict their ability to tailor detection rules effectively. - Users experience **complexity of integration** with Sophos MDR, especially when combining with third-party security tools. - Users find the **reporting overly technical** , which can challenge non-IT stakeholders' understanding and accessibility. #### What Are Recent G2 Reviews of Sophos MDR? **"[Sophos MDR Delivers 24/7 Monitoring and Rapid Response with Actionable Alerts](https://www.g2.com/survey_responses/sophos-mdr-review-13020307)"** **Rating:** 5.0/5.0 stars *— Evren Kürşat .* [Read full review](https://www.g2.com/survey_responses/sophos-mdr-review-13020307) --- **"[Feels Like a Real 24/7 Security Team Backing You Up](https://www.g2.com/survey_responses/sophos-mdr-review-12682915)"** **Rating:** 4.0/5.0 stars *— Harsh K.* [Read full review](https://www.g2.com/survey_responses/sophos-mdr-review-12682915) --- #### What Are G2 Users Discussing About Sophos MDR? - [What is a threat response software?](https://www.g2.com/discussions/what-is-a-threat-response-software) - 1 comment - [What is Sophos Managed Threat?](https://www.g2.com/discussions/what-is-sophos-managed-threat) - [What features are included in Sophos MTR advanced?](https://www.g2.com/discussions/what-features-are-included-in-sophos-mtr-advanced) - [What does Sophos Threat responders investigate?](https://www.g2.com/discussions/what-does-sophos-threat-responders-investigate) ### 2. [Acronis Cyber Protect Cloud](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews) Acronis delivers the world’s most complete cyber resilience platform, combining backup, disaster recovery, cybersecurity, RMM, and business operations tools into a single, natively integrated solution. Built specifically for Managed Service Providers (MSPs) and IT teams, Acronis simplifies operations with one agent, one console, and one license model. Automation, AI-driven insights, and multi-tenant management ensure that fewer technicians can manage more clients at lower cost. With predictable pricing and transparent billing, Acronis enables partners and IT teams to scale efficiently, comply with regulations, and deliver unmatched resilience. No other vendor delivers this level of integration, efficiency, and MSP alignment. Acronis Cyber Protect Cloud unites backup and next-generation, AI-based anti-malware, antivirus, and endpoint protection management in one solution. Integration and automation provide unmatched ease for service providers — reducing complexity while increasing productivity and decreasing operating costs. Acronis Cyber Protect Cloud is the single service provider solution that combines backup, anti-malware (including anti-virus, anti-ransomware, and anti-cryptojacking) and security and management capabilities such as vulnerability assessments, patch management, URL filtering and more. Now, service providers can eliminate complexity and make security a centerpiece of their offerings while increasing SLAs, decreasing churn, and generating more recurring revenue. Get upgraded security with integrated AI-based defenses that protect clients from modern threats, make smarter use of resources so your team can focus on clients, and earn new recurring revenue and higher margins that strengthen your business. Enriched with next-gen, full-stack anti-malware protection and comprehensive yet simple management tools, built on top of our industry-leading backup and data recovery solution, Acronis Cyber Protect Cloud simplifies onboarding, daily operations, and reporting, and combats advanced attacks with new use cases enabled by integration. Acronis Cyber Protect Cloud makes it easy to deliver the modern cyber protection your clients seek. Acronis is majority-owned by EQT. **Average Rating:** 4.7/5.0 **Total Reviews:** 1,370 **How Do G2 Users Rate Acronis Cyber Protect Cloud?** - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.3/10) - **Proactive threat hunting:** 10.0/10 (Category avg: 9.0/10) - **Automated remediation:** 10.0/10 (Category avg: 8.6/10) - **Automated investigation:** 10.0/10 (Category avg: 8.8/10) **Who Is the Company Behind Acronis Cyber Protect Cloud?** - **Seller:** [Acronis](https://www.g2.com/sellers/acronis) - **Company Website:** https://www.acronis.com/ - **Year Founded:** 2003 - **HQ Location:** Schaffhausen - **Twitter:** @acronis (94,498 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/13179/ (1,965 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Director, CEO - **Top Industries:** Information Technology and Services, Computer & Network Security - **Company Size:** 68% Small-Business, 28% Mid-Market #### What Are Acronis Cyber Protect Cloud's Pros and Cons? **Pros:** - Ease of Use (365 reviews) - Backup Solutions (319 reviews) - Backup Ease (235 reviews) - Protection (233 reviews) - Reliability (219 reviews) **Cons:** - Slow Performance (97 reviews) - Expensive (91 reviews) - Poor Customer Support (73 reviews) - Complexity (70 reviews) - Backup Issues (69 reviews) ### What Do G2 Reviewers Say About Acronis Cyber Protect Cloud? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Acronis Cyber Protect Cloud, enjoying streamlined management from a single console. - Users appreciate the **quick and efficient backup solutions** of Acronis Cyber Protect Cloud, enhancing overall management. - Users value the **ease of backup management** with Acronis, benefiting from a unified platform for all their needs. - Users appreciate the **all-in-one protection** Acronis Cyber Protect Cloud offers for backup and cybersecurity needs. - Users appreciate the **reliability** of Acronis Cyber Protect Cloud, noting its seamless backup and recovery capabilities. **Cons:** - Users experience **slow performance** with Acronis Cyber Protect Cloud, particularly during backups and software interactions. - Users find Acronis Cyber Protect Cloud **expensive** compared to competitors, with unclear pricing complicating decision-making. - Users express concern over **poor customer support** , particularly with slow response times and lack of weekend availability. - Users find the **complexity** of Acronis Cyber Protect Cloud's interface and pricing difficult to navigate initially. - Users face **backup issues** with Acronis Cyber Protect Cloud, particularly with multiple large .pst files and limited weekend support. #### What Are Recent G2 Reviews of Acronis Cyber Protect Cloud? **Rating:** 5.0/5.0 stars *— Shamistan A.* [Read full review](https://www.g2.com/survey_responses/acronis-cyber-protect-cloud-review-13042962) --- **"[All-in-One Backup and Cybersecurity Platform That Streamlines MSP Operations](https://www.g2.com/survey_responses/acronis-cyber-protect-cloud-review-13071003)"** **Rating:** 5.0/5.0 stars *— Hatem A.* [Read full review](https://www.g2.com/survey_responses/acronis-cyber-protect-cloud-review-13071003) --- #### What Are G2 Users Discussing About Acronis Cyber Protect Cloud? - [What is Acronis Cyber Protect Cloud used for?](https://www.g2.com/discussions/what-is-acronis-cyber-protect-cloud-used-for) - 2 comments ### 3. [Huntress Managed EDR](https://www.g2.com/products/huntress-managed-edr/reviews) At Huntress, we believe that enterprise-grade endpoint security shouldn’t just be for big security teams with the most resources. When basic defenses don't cut it, Huntress Managed EDR levels the cybersecurity playing field with a solution for ALL businesses. Our comprehensive platform combines fully-owned technology with expert oversight, including 24/7 monitoring by a team of expert hunters specializing in wrecking hackers day in and day out. Our focus is on hitting hackers when and where it matters most, so we filter out the noise of false positives and only alert you on real threats. And if hackers breach your defenses, we isolate and eliminate those threats for you with speed and precision. With Huntress, you’re not just keeping pace—you’re leveling up to world-class endpoint security. Huntress gives organizations of all sizes a top EDR solution with the ease of use security teams actually need so they can sleep at night knowing they're protected. **Average Rating:** 4.8/5.0 **Total Reviews:** 887 **How Do G2 Users Rate Huntress Managed EDR?** - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.3/10) - **Proactive threat hunting:** 9.6/10 (Category avg: 9.0/10) - **Automated remediation:** 9.3/10 (Category avg: 8.6/10) - **Automated investigation:** 9.5/10 (Category avg: 8.8/10) **Who Is the Company Behind Huntress Managed EDR?** - **Seller:** [Huntress Labs](https://www.g2.com/sellers/huntress-labs) - **Company Website:** https://huntress.com - **Year Founded:** 2015 - **HQ Location:** Ellicott City, US - **Twitter:** @HuntressLabs (40,338 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/10172550/ (916 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, President - **Top Industries:** Information Technology and Services, Computer & Network Security - **Company Size:** 78% Small-Business, 17% Mid-Market #### What Are Huntress Managed EDR's Pros and Cons? **Pros:** - Customer Support (158 reviews) - Ease of Use (125 reviews) - Threat Detection (92 reviews) - Protection (75 reviews) - Continuous Monitoring (70 reviews) **Cons:** - Improvements Needed (20 reviews) - Lack of Customization (17 reviews) - Poor Reporting (17 reviews) - Alert Issues (15 reviews) - Integration Issues (15 reviews) ### What Do G2 Reviewers Say About Huntress Managed EDR? *AI-generated summary from verified user reviews* **Pros:** - Users commend Huntress for their **exceptional customer support** , praising clear communication and rapid response to issues. - Users find Huntress Managed EDR to be **exceptionally easy to use and deploy** , enhancing their cybersecurity experience efficiently. - Users value the **real-time threat detection** of Huntress Managed EDR, enhancing their security and response efficiency. - Users commend Huntress Managed EDR for its **real-time protection and detection** , enhancing security against potential threats efficiently. - Users value the **continuous monitoring** of Huntress Managed EDR, ensuring swift threat identification and proactive endpoint protection. **Cons:** - Users suggest improvements for **exception management and AV scan reviews** to enhance the overall functionality of Huntress Managed EDR. - Users find the **lack of customization** for alerts and reporting limits their ability to tailor experiences effectively. - Users notice **poor reporting** in Huntress, seeking more detailed insights beyond just confirmed threats. - Users experience **alert issues** with Huntress Managed EDR, leading to confusion and disruptions in workflow during updates. - Users face **integration issues** with Huntress Managed EDR, especially regarding compatibility with various AV platforms. #### What Are Recent G2 Reviews of Huntress Managed EDR? **"[My Time Using Huntress](https://www.g2.com/survey_responses/huntress-managed-edr-review-9860826)"** **Rating:** 5.0/5.0 stars *— Jacob S.* [Read full review](https://www.g2.com/survey_responses/huntress-managed-edr-review-9860826) --- **"[GREAT TEAM, ALWAYS THERE!!!](https://www.g2.com/survey_responses/huntress-managed-edr-review-9365299)"** **Rating:** 5.0/5.0 stars *— Ryan C.* [Read full review](https://www.g2.com/survey_responses/huntress-managed-edr-review-9365299) --- #### What Are G2 Users Discussing About Huntress Managed EDR? - [What is Huntress cyber security?](https://www.g2.com/discussions/what-is-huntress-cyber-security) - [Is Huntress an antivirus?](https://www.g2.com/discussions/is-huntress-an-antivirus) - 2 comments - [How does a huntress work?](https://www.g2.com/discussions/how-does-a-huntress-work) - 1 comment - [What is Huntress program?](https://www.g2.com/discussions/what-is-huntress-program) - 1 comment ### 4. [Arctic Wolf](https://www.g2.com/products/arctic-wolf/reviews) Arctic Wolf® is the market leader in security operations. Using the cloud-native Arctic Wolf® Platform, we help organizations end cyber risk by providing security operations as a concierge service. Arctic Wolf solutions include Arctic Wolf® Managed Detection and Response (MDR), Managed Risk, and Managed Security Awareness —each delivered by the industry’s original Concierge Security® Team. Highly-trained Concierge Security experts work as an extension of internal teams to provide 24x7 monitoring, detection, and response, as well as ongoing risk management to give organizations the protection, resilience and guidance they need to defend against cyber threats. Visit arcticwolf.com to get the latest industry resources and learn more about our solutions. **Average Rating:** 4.7/5.0 **Total Reviews:** 276 **How Do G2 Users Rate Arctic Wolf?** - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.3/10) - **Proactive threat hunting:** 9.2/10 (Category avg: 9.0/10) - **Automated remediation:** 8.3/10 (Category avg: 8.6/10) - **Automated investigation:** 9.0/10 (Category avg: 8.8/10) **Who Is the Company Behind Arctic Wolf?** - **Seller:** [Arctic Wolf Networks](https://www.g2.com/sellers/arctic-wolf-networks) - **Company Website:** https://www.arcticwolf.com - **Year Founded:** 2012 - **HQ Location:** Eden Prairie, MN - **Twitter:** @AWNetworks (4,520 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2760138/ (3,286 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** IT Manager, IT Director - **Top Industries:** Hospital & Health Care, Information Technology and Services - **Company Size:** 71% Mid-Market, 20% Enterprise #### What Are Arctic Wolf's Pros and Cons? **Pros:** - Customer Support (58 reviews) - Threat Detection (47 reviews) - Cybersecurity (28 reviews) - Ease of Use (27 reviews) - Alerts (22 reviews) **Cons:** - Expensive (10 reviews) - False Positives (7 reviews) - Learning Curve (7 reviews) - Cybersecurity Risks (6 reviews) - Dashboard Issues (5 reviews) ### What Do G2 Reviewers Say About Arctic Wolf? *AI-generated summary from verified user reviews* **Pros:** - Users value the **responsive and helpful customer support** from Arctic Wolf, ensuring quick resolutions to any inquiries. - Users value Arctic Wolf for its **proactive threat detection** , ensuring swift response to potential security issues. - Users appreciate the **hands-on and proactive cybersecurity approach** of Arctic Wolf, feeling supported and secure in their operations. - Users value the **ease of use** of Arctic Wolf, enjoying its seamless integration and user-friendly interface. - Users value the **fast notification of events** , enabling quick response and engagement with professionals for effective triage. **Cons:** - Users find Arctic Wolf to be **quite pricey** , wishing the product was more affordable despite its excellent performance. - Users experience **false positives** with Arctic Wolf, which can lead to time-consuming investigations despite good alert tuning. - Users note a **steep learning curve** with Arctic Wolf, requiring time to adapt and some IT knowledge for troubleshooting. - Users note that the **cybersecurity risks can be overwhelming** , suggesting better consolidation and notification methods for clarity. - Users note **dashboard issues** with quirks and alert overload, though updates help address these challenges over time. #### What Are Recent G2 Reviews of Arctic Wolf? **"[Effortless Log Management and Monitoring with Built-In Parsers](https://www.g2.com/survey_responses/arctic-wolf-review-12190051)"** **Rating:** 4.5/5.0 stars *— Jenine M.* [Read full review](https://www.g2.com/survey_responses/arctic-wolf-review-12190051) --- **"[Arctic Wolf: Amazing Team, Constant Innovation, and Peace of Mind 24x7](https://www.g2.com/survey_responses/arctic-wolf-review-12647394)"** **Rating:** 5.0/5.0 stars *— Kris I.* [Read full review](https://www.g2.com/survey_responses/arctic-wolf-review-12647394) --- #### What Are G2 Users Discussing About Arctic Wolf? - [What is CylancePROTECT used for?](https://www.g2.com/discussions/what-is-cylanceprotect-used-for) - 1 comment - [What is CylanceOPTICS used for?](https://www.g2.com/discussions/what-is-cylanceoptics-used-for) - 1 comment - [How much does arctic wolf cost?](https://www.g2.com/discussions/arctic-wolf-how-much-does-arctic-wolf-cost) - 1 comment - [How much does arctic wolf cost?](https://www.g2.com/discussions/how-much-does-arctic-wolf-cost) - [Is Arctic wolf a SIEM?](https://www.g2.com/discussions/is-arctic-wolf-a-siem) - 1 comment ### 5. [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) Organizations today face a serious challenge: managing numerous security vendors and tools while confronting an ever-evolving threat landscape. Sophisticated adversaries are becoming smarter, faster, and more evasive, launching complex attacks that can strike in minutes or even seconds. Traditional security approaches struggle to keep pace, leaving businesses vulnerable. The CrowdStrike Falcon Platform addresses this by offering a unified, cloud-native solution. It consolidates previously siloed security solutions and incorporates third-party data into a single platform with one efficient and resource-conscious agent, leveraging advanced AI and real-time threat intelligence. This approach simplifies security operations, speeds analyst decision making, and enhances protection to stop the breach, allowing organizations to reduce risk with less complexity and lower costs. CrowdStrike's Falcon Platform includes: - Endpoint Security: Secure the endpoint, stop the breach - Identify Protection: Identity is the front line, defend it - Next-Gen SIEM: The future of SIEM, today - Data Protection: Real-time data protection from endpoint to cloud - Exposure Management: Understand risk to stop breaches - Charlotte AI: Powering the next evolution of the SOC **Average Rating:** 4.6/5.0 **Total Reviews:** 417 **How Do G2 Users Rate CrowdStrike Falcon Endpoint Protection Platform?** - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.3/10) - **Proactive threat hunting:** 9.1/10 (Category avg: 9.0/10) - **Automated remediation:** 9.3/10 (Category avg: 8.6/10) - **Automated investigation:** 9.0/10 (Category avg: 8.8/10) **Who Is the Company Behind CrowdStrike Falcon Endpoint Protection Platform?** - **Seller:** [CrowdStrike](https://www.g2.com/sellers/crowdstrike) - **Company Website:** https://www.crowdstrike.com - **Year Founded:** 2011 - **HQ Location:** Sunnyvale, CA - **Twitter:** @CrowdStrike (110,809 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2497653/ (11,343 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Security Analyst, Cyber Security Analyst - **Top Industries:** Information Technology and Services, Computer & Network Security - **Company Size:** 43% Enterprise, 43% Mid-Market #### What Are CrowdStrike Falcon Endpoint Protection Platform's Pros and Cons? **Pros:** - Features (113 reviews) - Threat Detection (103 reviews) - Ease of Use (98 reviews) - Security (97 reviews) - Detection (90 reviews) **Cons:** - Expensive (54 reviews) - Complexity (39 reviews) - Learning Curve (35 reviews) - Limited Features (31 reviews) - Pricing Issues (29 reviews) ### What Do G2 Reviewers Say About CrowdStrike Falcon Endpoint Protection Platform? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **lightweight performance and powerful threat detection** of CrowdStrike Falcon, enhancing operational efficiency and security. - Users value the **effective threat detection** of CrowdStrike Falcon, ensuring robust security without compromising system performance. - Users appreciate the **ease of use** of CrowdStrike Falcon, benefiting from a lightweight and efficient security solution. - Users appreciate the **advanced real-time threat protection** of CrowdStrike Falcon, enhancing security with minimal system impact. - Users appreciate the **strong threat detection** of CrowdStrike Falcon, effectively catching both known and unknown threats seamlessly. **Cons:** - Users find the **cost of CrowdStrike Falcon** to be high, especially for smaller teams needing advanced features. - Users face **initial complexity and a steep learning curve** with CrowdStrike Falcon, making it challenging for non-technical personnel. - Users find the **initial learning curve** of CrowdStrike challenging, especially transitioning from other systems like Splunk. - Users find the **high cost and limited features** frustrating, particularly for smaller teams needing advanced capabilities. - Users express concern over **pricing issues** , especially for smaller organizations needing advanced features with additional licensing costs. #### What Are Recent G2 Reviews of CrowdStrike Falcon Endpoint Protection Platform? **"[Crowdstrike Falcon: Proactive Security, Steep Learning Curve](https://www.g2.com/survey_responses/crowdstrike-falcon-endpoint-protection-platform-review-12958852)"** **Rating:** 5.0/5.0 stars *— Ansh B.* [Read full review](https://www.g2.com/survey_responses/crowdstrike-falcon-endpoint-protection-platform-review-12958852) --- **"[Lightweight Deployment, Powerful Incident Response Visibility](https://www.g2.com/survey_responses/crowdstrike-falcon-endpoint-protection-platform-review-12952621)"** **Rating:** 5.0/5.0 stars *— Anup A.* [Read full review](https://www.g2.com/survey_responses/crowdstrike-falcon-endpoint-protection-platform-review-12952621) --- #### What Are G2 Users Discussing About CrowdStrike Falcon Endpoint Protection Platform? - [How does Falcon prevent work?](https://www.g2.com/discussions/how-does-falcon-prevent-work) - 1 comment - [Does CrowdStrike offer MFA?](https://www.g2.com/discussions/does-crowdstrike-offer-mfa) - 1 comment - [What is OverWatch in CrowdStrike?](https://www.g2.com/discussions/what-is-overwatch-in-crowdstrike) - 1 comment - [How much does CrowdStrike Falcon X cost?](https://www.g2.com/discussions/how-much-does-crowdstrike-falcon-x-cost) - [What is MDR detection?](https://www.g2.com/discussions/what-is-mdr-detection) ### 6. [eSentire](https://www.g2.com/products/esentire/reviews) eSentire is a leader in Controlled Autonomy SecOps, protecting 2,000+ organizations across 35+ industries around the world. Founded in 2001, the company’s Controlled Autonomy SecOps operating model pairs agentic AI operatives with engineered human-judgment controls, delivering expert-depth security outcomes at machine speed without ceding accountability to opaque automation. Powered by the unified agentic AI Atlas Platform, eSentire’s Atlas AI + 24/7 expert human SOC coverage delivers offensive capabilities that preempt exposures before attackers do, detect, and respond to stop threats in real time. For more information, visit esentire.com and follow @eSentire. **Average Rating:** 4.6/5.0 **Total Reviews:** 284 **How Do G2 Users Rate eSentire?** - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.3/10) - **Proactive threat hunting:** 9.1/10 (Category avg: 9.0/10) - **Automated remediation:** 8.6/10 (Category avg: 8.6/10) - **Automated investigation:** 8.9/10 (Category avg: 8.8/10) **Who Is the Company Behind eSentire?** - **Seller:** [eSentire](https://www.g2.com/sellers/esentire) - **Company Website:** https://www.esentire.com - **Year Founded:** 2001 - **HQ Location:** Waterloo, Ontario - **Twitter:** @eSentire (6,438 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/150760/ (574 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** IT Manager, CTO - **Top Industries:** Financial Services, Legal Services - **Company Size:** 59% Mid-Market, 23% Enterprise #### What Are eSentire's Pros and Cons? **Pros:** - Response Time (29 reviews) - Customer Support (24 reviews) - SOC Services (19 reviews) - Continuous Monitoring (18 reviews) - Immediate Response (17 reviews) **Cons:** - Communication Issues (15 reviews) - Expensive (8 reviews) - Inefficient Alert System (8 reviews) - Portal Issues (7 reviews) - Poor Reporting (6 reviews) ### What Do G2 Reviewers Say About eSentire? *AI-generated summary from verified user reviews* **Pros:** - Users value the **swift response times** of eSentire, enhancing confidence and reducing security-related workload effectively. - Users appreciate the **proactive customer support** of eSentire, enhancing their confidence and efficiency in security management. - Users value the **proactive Managed Detection and Response** of eSentire, ensuring rapid threat detection and comprehensive analysis. - Users value the **24x7 monitoring** of eSentire, ensuring constant vigilance and timely response to potential threats. - Users commend eSentire for their **immediate response** times, highlighting swift incident management and proactive threat containment. **Cons:** - Users face **communication issues** with eSentire, affecting escalation processes and service configurations negatively. - Users feel that eSentire's pricing is **steep** , making it harder to subscribe to additional services without discounts. - Users find eSentire's **inefficient alert system** leads to noise and repetitive notifications, complicating their workflow. - Users face **portal issues** like a lack of intuitiveness and inconsistencies affecting their experience and efficiency. - Users express concerns about **poor reporting** , citing infrequent updates and a need for better customization and insights. #### What Are Recent G2 Reviews of eSentire? **"[eSentire is phenomenal](https://www.g2.com/survey_responses/esentire-review-9942013)"** **Rating:** 5.0/5.0 stars *— Charles C.* [Read full review](https://www.g2.com/survey_responses/esentire-review-9942013) --- **"[24/7 Proactive MDR with Strong Integration and Centralized Visibility](https://www.g2.com/survey_responses/esentire-review-12795253)"** **Rating:** 4.5/5.0 stars *— Luciana S.* [Read full review](https://www.g2.com/survey_responses/esentire-review-12795253) --- #### What Are G2 Users Discussing About eSentire? - [What does MDR mean?](https://www.g2.com/discussions/esentire-what-does-mdr-mean) - [What does MDR mean?](https://www.g2.com/discussions/what-does-mdr-mean) - 1 comment - [What is MDR and EDR?](https://www.g2.com/discussions/esentire-what-is-mdr-and-edr) - [What is MDR and EDR?](https://www.g2.com/discussions/what-is-mdr-and-edr) - [What is managed detection and response?](https://www.g2.com/discussions/esentire-what-is-managed-detection-and-response) - 1 comment ### 7. [ESET PROTECT](https://www.g2.com/products/eset-protect/reviews) Stay one step ahead of known and emerging cyber threats with our AI-native, prevention-first approach. ESET combines the power of AI and human expertise to make protection easy and effective. Experience best-in-class protection thanks to our in-house global cyber threat intelligence, compiled and examined for over 30 years, which drives our extensive R&D network led by industry-acclaimed researchers. ESET PROTECT, our cloud-first XDR cybersecurity platform combines next-gen prevention, detection, and proactive threat hunting capabilities. ESET's highly customizable solutions include local support and have minimal impact on performance, identify and neutralize known and emerging threats before they can be executed, support business continuity, and reduce the cost of implementation and management. HOW YOUR ORGANIZATION WILL BENEFIT - Improved protection against ransomware and zero-day threats via cloud-based sandboxing technology. - Helps comply with data regulations thanks to full disk encryption capabilities on Windows and macOS. - Easily accessible ESET PROTECT console improves TCO of security management. - Single-pane-of-glass remote management for visibility of threats, users, and quarantined items. - Company endpoints and mobiles are protected via advanced multilayered technology, now with brute-force attack protection. **Average Rating:** 4.6/5.0 **Total Reviews:** 962 **How Do G2 Users Rate ESET PROTECT?** - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.3/10) - **Proactive threat hunting:** 9.7/10 (Category avg: 9.0/10) - **Automated remediation:** 9.8/10 (Category avg: 8.6/10) - **Automated investigation:** 9.6/10 (Category avg: 8.8/10) **Who Is the Company Behind ESET PROTECT?** - **Seller:** [ESET](https://www.g2.com/sellers/eset) - **Company Website:** https://www.eset.com - **Year Founded:** 1992 - **HQ Location:** Bratislava, Slovak Republic - **Twitter:** @ESET (275,702 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/28967/ (1,983 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** IT Manager, Network Administrator - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 48% Mid-Market, 45% Small-Business #### What Are ESET PROTECT's Pros and Cons? **Pros:** - Ease of Use (94 reviews) - Protection (78 reviews) - Reliability (71 reviews) - Security (63 reviews) - Centralized Management (58 reviews) **Cons:** - Learning Curve (32 reviews) - Difficult Configuration (31 reviews) - Not User-Friendly (25 reviews) - Lack of Clarity (23 reviews) - Difficult Navigation (20 reviews) ### What Do G2 Reviewers Say About ESET PROTECT? *AI-generated summary from verified user reviews* **Pros:** - Users value the **straightforward installation and setup** of ESET PROTECT, making it accessible for everyone. - Users highly value the **robust ransomware protection** offered by ESET PROTECT for all endpoint devices. - Users commend the **robust protection against ransomware** provided by ESET PROTECT across diverse platforms. - Users value the **great security** of ESET PROTECT, which effectively protects systems without compromising performance. - Users appreciate the **centralized management** of ESET PROTECT, enhancing convenience and effectiveness in monitoring all devices. **Cons:** - Users find ESET PROTECT has a significant **learning curve** , slowing down the onboarding and usage process. - Users find the **difficult configuration** of ESET PROTECT frustrating, as it complicates setup and maintenance processes. - Users find ESET PROTECT **not user-friendly** , citing excessive clicks required to access necessary data and customize dashboards. - Users report a **lack of clarity** in ESET PROTECT’s policy management, hindering effective security monitoring and implementation. - Users find the **difficult navigation** of ESET PROTECT frustrating, hindering efficient implementation and increasing delays. #### What Are Recent G2 Reviews of ESET PROTECT? **"[Great product placing ESET at the top of the list](https://www.g2.com/survey_responses/eset-protect-review-10057911)"** **Rating:** 4.0/5.0 stars *— Jonathan B.* [Read full review](https://www.g2.com/survey_responses/eset-protect-review-10057911) --- **"[Centralized and Efficient Security Administration](https://www.g2.com/survey_responses/eset-protect-review-12627499)"** **Rating:** 5.0/5.0 stars *— Oscar Humberto G.* [Read full review](https://www.g2.com/survey_responses/eset-protect-review-12627499) --- #### What Are G2 Users Discussing About ESET PROTECT? - [What is ESET PROTECT Platform used for?](https://www.g2.com/discussions/what-is-eset-protect-platform-used-for) - [What is ESET PROTECT Advanced used for?](https://www.g2.com/discussions/what-is-eset-protect-advanced-used-for) - [How does ESET encryption work?](https://www.g2.com/discussions/eset-secure-authentication-how-does-eset-encryption-work) - [Is ESET better than Sophos?](https://www.g2.com/discussions/is-eset-better-than-sophos) - [Is ESET an antivirus?](https://www.g2.com/discussions/is-eset-an-antivirus) - 1 comment ### 8. [ThreatDown](https://www.g2.com/products/threatdown/reviews) ThreatDown is an all-in-one cybersecurity platform that delivers enterprise-grade protection without the complexity. Built to make advanced cybersecurity accessible without adding headcount. ThreatDown MDR monitors your environment around the clock, investigates alerts on your behalf, and takes action to contain threats before they spread— delivering the protection of an in-house SOC without the cost. One lightweight agent. One cloud-based console. ThreatDown brings endpoint and identity security together with patch management, vulnerability assessment, DNS filtering, and email security—eliminating tool sprawl and reducing operational overhead. Native EDR and ITDR telemetry connects user activity with endpoint behavior, giving teams the full attack story so they can detect and respond faster. Backed by nearly two decades of Malwarebytes expertise, ThreatDown pairs award-winning detection with a patented remediation engine that removes every trace of malware to prevent reinfection. It stops ransomware, credential theft, zero-day exploits, phishing, and human-operated attacks—and goes further with built-in ransomware rollback to help organizations recover quickly. Deploy in minutes. See value fast. Recognized as an MRG Effitas Product of the Year and a G2 Leader, ThreatDown is consistently rated for ease of use, rapid deployment, and high-quality support. ThreatDown Solutions ThreatDown MDR (Managed Detection and Response) delivers 24/7/365 human-led threat monitoring, investigation, and remediation powered by Malwarebytes detection and AI-driven engines—closing the security resource gap and reducing risk from unknown threats. ThreatDown EDR (Endpoint Detection and Response) protects against ransomware, zero-day exploits, phishing, and human-operated attacks that bypass prevention layers, with the tools to detect, investigate, and contain threats. ThreatDown ITDR (Identity Threat Detection and Response) stops identity-based attacks by continuously monitoring credential, privilege, and access behavior across Active Directory, Microsoft Entra ID, and Okta. Native correlation with EDR delivers unified endpoint-to-identity visibility and response—closing the post-authentication gap that IAM and MFA leave open. For Partners Our multi-tenant ThreatDown OneView platform enables MSPs and IT admins to streamline operations with centralized management of customer endpoints, license subscriptions, reporting, and global policies. With products and services like Endpoint Detection and Response (EDR), Managed Detection and Response (MDR) and the rest of our technologies in our portfolio, partners can offer the right product or service to each customer, tailored to their specific needs. Find out more about our partner program at https://www.threatdown.com/partner-program. **Average Rating:** 4.6/5.0 **Total Reviews:** 1,045 **How Do G2 Users Rate ThreatDown?** - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.3/10) - **Proactive threat hunting:** 9.2/10 (Category avg: 9.0/10) - **Automated remediation:** 9.1/10 (Category avg: 8.6/10) - **Automated investigation:** 9.1/10 (Category avg: 8.8/10) **Who Is the Company Behind ThreatDown?** - **Seller:** [Malwarebytes](https://www.g2.com/sellers/malwarebytes) - **Company Website:** https://www.malwarebytes.com - **Year Founded:** 2008 - **HQ Location:** Santa Clara, CA - **Twitter:** @Malwarebytes (88,536 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/malwarebytes/ (592 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** IT Manager, Owner - **Top Industries:** Information Technology and Services, Computer & Network Security - **Company Size:** 48% Small-Business, 42% Mid-Market #### What Are ThreatDown's Pros and Cons? **Pros:** - Ease of Use (99 reviews) - Features (68 reviews) - Security (59 reviews) - Threat Detection (56 reviews) - Customer Support (54 reviews) **Cons:** - Poor Customer Support (23 reviews) - Lack of Clarity (22 reviews) - Missing Features (20 reviews) - False Positives (18 reviews) - Communication Issues (16 reviews) ### What Do G2 Reviewers Say About ThreatDown? *AI-generated summary from verified user reviews* **Pros:** - Users find ThreatDown's **ease of use** facilitates quick deployment and seamless integration for clients. - Users praise the **user-friendly interface** and seamless integration of ThreatDown, enhancing proactive security management effortlessly. - Users value the **robust security features** of ThreatDown, effectively detecting and eliminating various threats for comprehensive protection. - Users appreciate the **effective threat detection** of ThreatDown, ensuring a secure and worry-free online experience. - Users commend the **responsive and attentive customer support** of ThreatDown, enhancing their overall experience with the product. **Cons:** - Users face challenges with **poor customer support** , citing difficulties in troubleshooting and navigating the system effectively. - Users note a **lack of clarity** in security scoring, which complicates understanding and using the ThreatDown features effectively. - Users indicate that **missing features** like flexible module selection and firewall improvements hinder the ThreatDown experience. - Users experience **frequent false positives** with ThreatDown, urging for improvements to enhance accuracy and reduce noise. - Users frequently experience **communication issues** with ThreatDown, mainly due to inconsistent customer service and lack of chat support. #### What Are Recent G2 Reviews of ThreatDown? **"[Excellent tool for End point defence as part of our Cyber Defence](https://www.g2.com/survey_responses/threatdown-review-9947439)"** **Rating:** 5.0/5.0 stars *— Jeremy N.* [Read full review](https://www.g2.com/survey_responses/threatdown-review-9947439) --- **"[Effortless Endpoint Protection with Seamless Patching](https://www.g2.com/survey_responses/threatdown-review-11031188)"** **Rating:** 5.0/5.0 stars *— Tom F.* [Read full review](https://www.g2.com/survey_responses/threatdown-review-11031188) --- #### What Are G2 Users Discussing About ThreatDown? - [What is Malwarebytes for Business used for?](https://www.g2.com/discussions/what-is-malwarebytes-for-business-used-for) - [What is Malwarebytes team?](https://www.g2.com/discussions/what-is-malwarebytes-team) - [What is Malwarebytes endpoint protection?](https://www.g2.com/discussions/what-is-malwarebytes-endpoint-protection) - 1 comment - [Does Malwarebytes work on servers?](https://www.g2.com/discussions/does-malwarebytes-work-on-servers) - 1 comment, 2 upvotes - [Is Malwarebytes free for business use?](https://www.g2.com/discussions/is-malwarebytes-free-for-business-use) - 1 comment, 1 upvote ### 9. [Huntress Managed ITDR](https://www.g2.com/products/huntress-managed-itdr/reviews) Hackers aren’t wasting time breaking into your networks the hard way—they’re using infostealers to grab credentials, session cookies, and access tokens in seconds. Huntress Managed ITDR is designed for this always-evolving threat landscape. With a 3-minute mean time to respond (MTTR) and a low false positive rate, Huntress stops real threats before they wreck your business. Built to support organizations of ALL sizes, Huntress Managed ITDR closes blind spots across your workflows and shuts down avenues attackers rely on. Our enterprise-grade solution gives you continuous monitoring for identity-based threats, rapid detection of unauthorized access, location-based and VPN/tunnel/proxy anomalies, and fast response to suspicious activities like rogue applications, shadow workflows, and business email compromise (BEC) scams. By focusing on protecting user credentials and session tokens, Huntress keeps your organization's digital identities safe, even as attackers develop sneakier tactics. **Average Rating:** 4.8/5.0 **Total Reviews:** 110 **How Do G2 Users Rate Huntress Managed ITDR?** - **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 9.3/10) - **Proactive threat hunting:** 9.6/10 (Category avg: 9.0/10) - **Automated remediation:** 9.6/10 (Category avg: 8.6/10) - **Automated investigation:** 9.6/10 (Category avg: 8.8/10) **Who Is the Company Behind Huntress Managed ITDR?** - **Seller:** [Huntress Labs](https://www.g2.com/sellers/huntress-labs) - **Company Website:** https://huntress.com - **Year Founded:** 2015 - **HQ Location:** Ellicott City, US - **Twitter:** @HuntressLabs (40,338 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/10172550/ (916 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Computer & Network Security - **Company Size:** 76% Small-Business, 19% Mid-Market #### What Are Huntress Managed ITDR's Pros and Cons? **Pros:** - Continuous Monitoring (17 reviews) - Easy Integrations (11 reviews) - Reliability (10 reviews) - Threat Detection (9 reviews) - Customer Support (8 reviews) **Cons:** - Inadequate Detection (3 reviews) - Limited Control (3 reviews) - Expensive (2 reviews) - False Positives (2 reviews) - Inefficient Alert System (2 reviews) ### What Do G2 Reviewers Say About Huntress Managed ITDR? *AI-generated summary from verified user reviews* **Pros:** - Users value the **continuous monitoring** of Huntress Managed ITDR, enabling quick detection of threats and enhancing security efficiently. - Users value the **easy integrations** of Huntress Managed ITDR, enhancing efficiency and streamlining security management seamlessly. - Users value the **reliability** of Huntress Managed ITDR, ensuring continuous protection and quick detection of threats. - Users value Huntress Managed ITDR for its **clear visibility and actionable alerts** , enhancing security without adding team workload. - Users commend the **rapid and responsive customer support** of Huntress, enhancing their overall experience significantly. **Cons:** - Users find the **inadequate detection** of failed login attempts limits proactive incident response and increases investigation time. - Users express a desire for more **limited control** over settings and configurations in the management console. - Users feel the pricing is **a little high for every user** , which may limit accessibility despite the product's quality. - Users notice some **false positives** , especially with VPNs or incorrect location detections, but prioritize safety overall. - Users report an **inefficient alert system** that fails to detect failed login attempts and lacks detailed event information. #### What Are Recent G2 Reviews of Huntress Managed ITDR? **"[Top-Tier Threat Detection and Easy Setup](https://www.g2.com/survey_responses/huntress-managed-itdr-review-12986336)"** **Rating:** 5.0/5.0 stars *— Nick A.* [Read full review](https://www.g2.com/survey_responses/huntress-managed-itdr-review-12986336) --- **"[Reassuring Identity Monitoring with Excellent Support and Reporting](https://www.g2.com/survey_responses/huntress-managed-itdr-review-11349856)"** **Rating:** 5.0/5.0 stars *— Lisa V.* [Read full review](https://www.g2.com/survey_responses/huntress-managed-itdr-review-11349856) --- ### 10. [Red Canary](https://www.g2.com/products/red-canary/reviews) Red Canary provides managed detection and response (MDR), finding and stopping threats before business impact. You get a security operations platform and 24x7 service that proactively monitors for malicious and suspicious behaviors and responds to stop them from becoming serious security incidents. MDR services complement and enhance your SOC, operating as a trusted partner, offering the expertise, tools, and support needed to strengthen your overall security posture. The platform works using several key components: Your existing endpoint and cloud workload sensors/agents Alert collectors and integrations with your alert-generating security products Integrations with your cloud service providers, identity platforms, and SaaS applications Cloud-hosted collection, detection, and response platforms Our Cyber Incident Response Team (CIRT) Our Threat Hunting team The sensors already running on the endpoints and cloud workloads that make up your corporate and production environments collect detailed telemetry about what is happening in those systems. The telemetry and alerts from your cloud service provider, identity platforms, SaaS applications, and other security products are both sent to our cloud-hosted platform. This allows our CIRT to perform analysis of that data to identify and confirm suspicious activity and security incidents. The security orchestration and response capabilities can execute automations using playbooks on endpoints for response and remediation. Our unique combination of detection-as-code detection engineering, proactive threat hunting, and agentic AI uncovers critical threats deep within your environment before they cause harm. Our renowned in-house intelligence team provides tactical insights tailored to your unique environment, helping you understand the adversaries you face, their specific tactics, and how to stop them. Red Canary enables 10X faster response to threats, helping you slash your mean time to respond (MTTR) by detecting threats early, investigating with precision, and enabling rapid containment, both expert-led and automated. Red Canary helps get more value from your existing tech stack continuously analyzing data across identities, endpoint, and cloud. **Average Rating:** 4.7/5.0 **Total Reviews:** 131 **How Do G2 Users Rate Red Canary?** - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.3/10) - **Proactive threat hunting:** 8.7/10 (Category avg: 9.0/10) - **Automated remediation:** 8.8/10 (Category avg: 8.6/10) - **Automated investigation:** 8.8/10 (Category avg: 8.8/10) **Who Is the Company Behind Red Canary?** - **Seller:** [Red Canary](https://www.g2.com/sellers/red-canary) - **Company Website:** https://redcanary.com - **Year Founded:** 2013 - **HQ Location:** Denver, Colorado - **Twitter:** @redcanary (30,038 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3621373 (359 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Security Analyst, Security Engineer - **Top Industries:** Financial Services, Manufacturing - **Company Size:** 56% Enterprise, 40% Mid-Market #### What Are Red Canary's Pros and Cons? **Pros:** - Customer Support (40 reviews) - Threat Detection (26 reviews) - Reliability (20 reviews) - Alert Management (16 reviews) - Features (15 reviews) **Cons:** - Inefficient Alert System (13 reviews) - Communication Issues (7 reviews) - Expensive (6 reviews) - Difficult Navigation (4 reviews) - Integration Issues (4 reviews) ### What Do G2 Reviewers Say About Red Canary? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **unparalleled customer support** from Red Canary, ensuring a successful security experience with ease. - Users value the **expert threat detection** by Red Canary, appreciating their in-depth analysis and responsive support. - Users value the **reliable support** from Red Canary's expert team, ensuring continuous protection against cyber threats. - Users value the **relevant alerts** from Red Canary, which streamline their focus on important incidents effectively. - Users highlight the **time-saving integrations** and excellent support from Red Canary, enhancing team's focus on critical tasks. **Cons:** - Users experience an **inefficient alert system** with lag and missed notifications, impacting critical threat responses. - Users face **communication issues** with Red Canary, citing access problems and inconsistent support from various account representatives. - Users find Red Canary to be **expensive** , citing high costs and concerns over the pricing model and value. - Users find **difficult navigation** in Red Canary, especially in the mobile app, which requires adjustment over time. - Users express concerns about **integration issues** , noting a lack of robust options beyond Crowdstrike and delayed promises. #### What Are Recent G2 Reviews of Red Canary? **"[Brilliant Threat Detection and SOC Monitoring with Strong Remediation Guidance](https://www.g2.com/survey_responses/red-canary-review-12819351)"** **Rating:** 4.5/5.0 stars *— Luciana S.* [Read full review](https://www.g2.com/survey_responses/red-canary-review-12819351) --- **"[Robust MDR with Accurate Alerts, Detailed Reports, and Versatile Integrations](https://www.g2.com/survey_responses/red-canary-review-12795206)"** **Rating:** 4.5/5.0 stars *— Rinalon E.* [Read full review](https://www.g2.com/survey_responses/red-canary-review-12795206) --- #### What Are G2 Users Discussing About Red Canary? - [What is EDR and MDR?](https://www.g2.com/discussions/what-is-edr-and-mdr) - [What is a canary in cyber security?](https://www.g2.com/discussions/what-is-a-canary-in-cyber-security) - [How does Red Canary work?](https://www.g2.com/discussions/how-does-red-canary-work) - 1 comment ### 11. [Guardz](https://www.g2.com/products/guardz/reviews) Guardz is a unified cybersecurity platform specifically designed for Managed Service Providers (MSPs). This innovative solution consolidates essential security controls, identity threat detection and response (ITDR), endpoint protection (EDR), email security, user awareness training and phishing simulations, and Managed Detection and Response (MDR) into a single AI-native framework. The platform aims to enhance operational efficiency by streamlining security processes and providing a comprehensive approach to cybersecurity. Targeting MSPs, Guardz addresses the unique challenges these providers face in managing multiple security tools that often operate in silos. By adopting an identity-centric approach, Guardz connects various security vectors, effectively reducing the gaps that can leave organizations vulnerable. This layered and holistic view enables MSPs to respond to user risks in real time, ensuring that security measures are not only reactive but also proactive in safeguarding client environments. Key features of Guardz include its 24/7 AI and human-led Managed Detection and Response (MDR) services. The platform employs agentic AI to triage threats at machine speed, allowing for rapid identification and prioritization of potential security incidents. This automated triage process is complemented by expert analysts who validate findings, mitigate risks, and guide response actions. As a result, MSPs can offer scalable protection to their clients without the need to expand their workforce, making it a cost-effective solution for growing cybersecurity demands. Guardz stands out in the cybersecurity landscape by providing a unified platform that integrates various security functions into one cohesive system. This integration not only simplifies the management of security tools but also enhances the overall effectiveness of security measures. By leveraging AI-driven insights and human expertise, Guardz empowers MSPs to deliver robust cybersecurity solutions that adapt to the evolving threat landscape, ensuring their clients remain protected against emerging risks. **Average Rating:** 4.6/5.0 **Total Reviews:** 119 **How Do G2 Users Rate Guardz?** - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.3/10) - **Proactive threat hunting:** 8.9/10 (Category avg: 9.0/10) - **Automated remediation:** 8.8/10 (Category avg: 8.6/10) - **Automated investigation:** 8.5/10 (Category avg: 8.8/10) **Who Is the Company Behind Guardz?** - **Seller:** [Guardz](https://www.g2.com/sellers/guardz) - **Company Website:** https://guardz.com/ - **Year Founded:** 2022 - **HQ Location:** Tel Aviv, IL - **Twitter:** @GuardzCyber (114 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/guardz/ (161 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, CEO - **Top Industries:** Information Technology and Services, Computer & Network Security - **Company Size:** 75% Small-Business, 21% Mid-Market #### What Are Guardz's Pros and Cons? **Pros:** - Ease of Use (58 reviews) - Security (49 reviews) - Features (37 reviews) - Easy Setup (28 reviews) - Threat Detection (28 reviews) **Cons:** - Limited Features (13 reviews) - Integration Issues (8 reviews) - Lack of Features (8 reviews) - Limited Customization (8 reviews) - Insufficient Information (7 reviews) ### What Do G2 Reviewers Say About Guardz? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of Guardz, appreciating its organized dashboard and intuitive interface. - Users value the **robust security integration** of Guardz, ensuring comprehensive protection across various platforms and attack vectors. - Users value the **multi-tenant dashboards and automated remediation features** , enhancing their operational efficiency and client management. - Users appreciate the **easy setup** of Guardz, allowing for quick deployment and management across multiple endpoints. - Users value the **comprehensive threat detection** of Guardz, effectively addressing various cyber issues seamlessly. **Cons:** - Users point out the **limited features** of Guardz, noting restrictions on remediation options and automation improvements needed. - Users experience **integration issues** with Guardz, finding alerts cumbersome and lacking crucial API support for efficiency. - Users note a **lack of features** , particularly in advanced capabilities and multi-platform support, limiting overall effectiveness. - Users note the **limited customization** in Guardz, affecting its adaptability for diverse IT environments and specific needs. - Users desire **greater transparency** regarding the tools and methods used by Guardz for online safety. #### What Are Recent G2 Reviews of Guardz? **"[Guardz: Unified, Proactive Security with Easy Microsoft 365 Integration](https://www.g2.com/survey_responses/guardz-review-13054191)"** **Rating:** 5.0/5.0 stars *— Verified User in Financial Services* [Read full review](https://www.g2.com/survey_responses/guardz-review-13054191) --- **"[Centralized Dashboard and Seamless Ticketing That Speeds Incident Resolution](https://www.g2.com/survey_responses/guardz-review-12928731)"** **Rating:** 4.5/5.0 stars *— Gay R.* [Read full review](https://www.g2.com/survey_responses/guardz-review-12928731) --- ### 12. [Cynet](https://www.g2.com/products/cynet/reviews) Cynet is the unified, AI-powered cybersecurity platform that delivers robust and comprehensive protection for security teams while maximizing operational efficiency for managed service providers (MSPs). This platform consolidates a wide array of security capabilities into a single, user-friendly interface, ensuring that organizations can effectively safeguard their digital assets without the complexity often associated with multi-solution environments. Cynet’s platform simplifies security management by integrating various functionalities, such as endpoint protection, threat detection, and incident response, into one cohesive system. This integration not only streamlines operations but also allows organizations to allocate their resources more effectively, ultimately enhancing their overall security posture. One of the standout features of Cynet’s platform is its remarkable performance in the MITRE ATT&CK Evaluations. Cynet delivered 100% visibility and 100% analytic coverage without requiring any configuration changes three years in a row. This capability ensures that organizations can monitor their environments comprehensively and respond to threats with precision. The platform’s built-in analytics and reporting tools provide actionable insights, enabling users to make informed decisions about their cybersecurity strategies. Additionally, Cynet offers 24/7 expert support, which is crucial for organizations that may not have in-house cybersecurity expertise. This round-the-clock assistance ensures that users can quickly address any security incidents or concerns, minimizing potential downtime and damage. The combination of advanced technology and dedicated support positions Cynet as a valuable partner for SMEs and service providers looking to enhance their cybersecurity measures. In summary, Cynet’s unified, AI-powered cybersecurity platform stands out in the crowded cybersecurity market by offering a unified solution tailored to the needs of MSPs. Its comprehensive features, exceptional performance in industry evaluations, and continuous expert support make it a compelling choice for organizations seeking to bolster their cybersecurity defenses while maintaining operational efficiency. **Average Rating:** 4.7/5.0 **Total Reviews:** 215 **How Do G2 Users Rate Cynet?** - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.3/10) - **Proactive threat hunting:** 9.3/10 (Category avg: 9.0/10) - **Automated remediation:** 9.4/10 (Category avg: 8.6/10) - **Automated investigation:** 9.3/10 (Category avg: 8.8/10) **Who Is the Company Behind Cynet?** - **Seller:** [Cynet](https://www.g2.com/sellers/cynet) - **Company Website:** https://www.cynet.com/ - **Year Founded:** 2014 - **HQ Location:** Boston, MA - **LinkedIn® Page:** https://www.linkedin.com/company/cynet-security/ (332 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** SOC Analyst, Technical Engineer - **Top Industries:** Information Technology and Services, Computer & Network Security - **Company Size:** 58% Mid-Market, 30% Small-Business #### What Are Cynet's Pros and Cons? **Pros:** - Ease of Use (48 reviews) - Features (36 reviews) - Threat Detection (34 reviews) - Customer Support (32 reviews) - Security (31 reviews) **Cons:** - Limited Customization (11 reviews) - Feature Limitations (10 reviews) - Lack of Customization (10 reviews) - Limited Features (10 reviews) - Missing Features (10 reviews) ### What Do G2 Reviewers Say About Cynet? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of Cynet, enjoying its simplicity and comprehensive features in one dashboard. - Users value the **unified platform** of Cynet for its ease of use and comprehensive security features. - Users value Cynet for its **effective threat detection** and seamless integration, ensuring robust cybersecurity for their business. - Users appreciate the **exceptional customer support** of Cynet, facilitating smooth deployment and effective threat management. - Users commend Cynet for its **flawless threat monitoring and response** , enhancing overall security with effective detection capabilities. **Cons:** - Users express concern over **limited customization** options in reports and third-party integrations, impacting their experience. - Users note the **feature limitations** of Cynet, especially in report customization and external tool integrations. - Users express concern over the **lack of customization** , particularly in reporting and dashboard options for better usability. - Users find Cynet has **limited features** like integrations and customization, which may restrict advanced functionality. - Users note the **missing features** in Cynet, particularly the lack of web filtering and a firewall option. #### What Are Recent G2 Reviews of Cynet? **"[Great MDR/XDR Platform](https://www.g2.com/survey_responses/cynet-review-9481539)"** **Rating:** 4.5/5.0 stars *— JEROME J.* [Read full review](https://www.g2.com/survey_responses/cynet-review-9481539) --- **"[Cynet delivers a standout XDR at a reasonable price.](https://www.g2.com/survey_responses/cynet-review-13072458)"** **Rating:** 5.0/5.0 stars *— Verified User in Computer & Network Security* [Read full review](https://www.g2.com/survey_responses/cynet-review-13072458) --- #### What Are G2 Users Discussing About Cynet? - [What is Cynet 360 AutoXDR™ used for?](https://www.g2.com/discussions/what-is-cynet-360-autoxdr-used-for) - [What is cynet XDR?](https://www.g2.com/discussions/what-is-cynet-xdr) - 1 comment - [What is cynet used for?](https://www.g2.com/discussions/what-is-cynet-used-for) - 1 comment - [Is cynet 360 good?](https://www.g2.com/discussions/is-cynet-360-good) - 3 comments - [How much does cynet cost?](https://www.g2.com/discussions/how-much-does-cynet-cost) - 1 comment ### 13. [Blackpoint Cyber](https://www.g2.com/products/blackpoint-cyber/reviews) Blackpoint Cyber is the forerunner in the managed detection and response space, leveraging our proprietary ecosystem to help our partners fight back and win against cyberthreats. We have served the community since 2014 and proudly continue to safeguard businesses around the world. We believe that no one should go alone into the unfair fight. At Blackpoint, our team strives to provide unified, 24/7 detection to help you take out your adversaries before they can even see us coming. **Average Rating:** 4.7/5.0 **Total Reviews:** 257 **How Do G2 Users Rate Blackpoint Cyber?** - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.3/10) - **Proactive threat hunting:** 9.4/10 (Category avg: 9.0/10) - **Automated remediation:** 9.0/10 (Category avg: 8.6/10) - **Automated investigation:** 9.2/10 (Category avg: 8.8/10) **Who Is the Company Behind Blackpoint Cyber?** - **Seller:** [Blackpoint Cyber](https://www.g2.com/sellers/blackpoint-cyber) - **Year Founded:** 2014 - **HQ Location:** Denver, Colorado, United States - **Twitter:** @blackpointus (1,531 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/9381059/ (201 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** President, Owner - **Top Industries:** Information Technology and Services, Computer & Network Security - **Company Size:** 82% Small-Business, 17% Mid-Market #### What Are Blackpoint Cyber's Pros and Cons? **Pros:** - Customer Support (18 reviews) - Threat Detection (17 reviews) - Deployment Ease (14 reviews) - Setup Ease (13 reviews) - Continuous Monitoring (12 reviews) **Cons:** - Integration Issues (5 reviews) - Poor Reporting (5 reviews) - Expensive (4 reviews) - Portal Issues (4 reviews) - Difficult Navigation (3 reviews) ### What Do G2 Reviewers Say About Blackpoint Cyber? *AI-generated summary from verified user reviews* **Pros:** - Users rave about the **excellent and fast customer support** from Blackpoint Cyber, ensuring peace of mind and security. - Users value the **rapid threat detection and response** of Blackpoint Cyber, ensuring swift action against potential compromises. - Users appreciate the **quick and easy deployment** of Blackpoint Cyber, highlighting seamless integration with M365. - Users highlight the **quick and easy setup** of Blackpoint Cyber, making deployment a seamless experience. - Users value the **continuous monitoring** capabilities of Blackpoint Cyber, ensuring swift detection and response to threats. **Cons:** - Users experience **integration issues** with Blackpoint Cyber, finding it complex and lacking support for effective scaling. - Users highlight **poor reporting** capabilities in Blackpoint Cyber, limiting comprehensive visibility across all clients and assets. - Users find Blackpoint Cyber's services to be **expensive** , making it challenging for those seeking basic coverage. - Users express concerns about **portal issues** , citing clunky navigation and a lack of comprehensive features. - Users find the **difficult navigation** of Blackpoint Cyber frustrating, leading to confusion with settings and alerts. #### What Are Recent G2 Reviews of Blackpoint Cyber? **"[Effortless Compliance and Reporting with Blackpoint](https://www.g2.com/survey_responses/blackpoint-cyber-review-12062236)"** **Rating:** 4.5/5.0 stars *— Ian B.* [Read full review](https://www.g2.com/survey_responses/blackpoint-cyber-review-12062236) --- **"[Blackpoint Cyber: Exceptional 24/7 Monitoring with Simple Setup](https://www.g2.com/survey_responses/blackpoint-cyber-review-5328333)"** **Rating:** 5.0/5.0 stars *— Randal W.* [Read full review](https://www.g2.com/survey_responses/blackpoint-cyber-review-5328333) --- #### What Are G2 Users Discussing About Blackpoint Cyber? - [What is your primary use case for Blackpoint Cyber, and how has it impacted your cybersecurity strategy?](https://www.g2.com/discussions/what-is-your-primary-use-case-for-blackpoint-cyber-and-how-has-it-impacted-your-cybersecurity-strategy) - [What is Blackpoint MDR?](https://www.g2.com/discussions/what-is-blackpoint-mdr) - [What does CyberSecurity software do?](https://www.g2.com/discussions/blackpoint-cyber-what-does-cybersecurity-software-do) - [Is Blackpoint cyber a SIEM?](https://www.g2.com/discussions/is-blackpoint-cyber-a-siem) - 4 comments - [What is blackpoint software?](https://www.g2.com/discussions/what-is-blackpoint-software) - 3 comments ### 14. [Todyl Security Platform](https://www.g2.com/products/todyl-security-platform/reviews) Todyl is an AI-powered Cybersecurity and Assurance Platform for threat, risk, and compliance management delivered through a single agent and a single portal. Our platform defends against modern, advanced threats spanning identity, endpoint, network, cloud, SaaS, and more. We also simplify meeting and demonstrating extensive compliance and insurance requirements with centralized data collection and reporting, easy-to-use assessment tools, a built-in risk register, and dashboards to cut back on manual reporting and spreadsheet sprawl. Our platform delivers a layered approach to cybersecurity, spanning SASE, Micro-Segmentation (LZT), Endpoint Security, SIEM, MXDR, and GRC all delivered through the same agent, in a cloud native platform. It’s easy to implement as a cost effective, fully integrated single solution that can consolidate and simplify your security and compliance programs. You can also deploy individual modules to meet your current needs, with a simple toggle within the UI to add or trial new modules when you need them. And an integrated Assurance Marketplace helps you complete your security program with additional services like incident response and penetration testing, and streamlined access to cyber insurance providers. **Average Rating:** 4.7/5.0 **Total Reviews:** 106 **How Do G2 Users Rate Todyl Security Platform?** - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.3/10) - **Proactive threat hunting:** 9.2/10 (Category avg: 9.0/10) - **Automated remediation:** 8.6/10 (Category avg: 8.6/10) - **Automated investigation:** 8.8/10 (Category avg: 8.8/10) **Who Is the Company Behind Todyl Security Platform?** - **Seller:** [Todyl](https://www.g2.com/sellers/todyl) - **Company Website:** https://www.todyl.com/ - **Year Founded:** 2015 - **HQ Location:** Denver, CO - **LinkedIn® Page:** https://www.linkedin.com/company/todylprotection (122 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, President - **Top Industries:** Information Technology and Services, Computer & Network Security - **Company Size:** 75% Small-Business, 8% Mid-Market #### What Are Todyl Security Platform's Pros and Cons? **Pros:** - Ease of Use (64 reviews) - Customer Support (51 reviews) - Features (41 reviews) - Security (39 reviews) - Deployment Ease (35 reviews) **Cons:** - Improvements Needed (21 reviews) - Integration Issues (14 reviews) - Inadequate Reporting (12 reviews) - Limited Features (12 reviews) - Poor Reporting (12 reviews) ### What Do G2 Reviewers Say About Todyl Security Platform? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Todyl Security Platform, finding it intuitive and effortlessly manageable. - Users commend the **responsive and accessible customer support** of Todyl, ensuring quick solutions and seamless integration. - Users value the **comprehensive and user-friendly features** of Todyl Security Platform, enhancing security with ease and integration. - Users value the **comprehensive security features** of Todyl, enhancing protection for devices away from the office. - Users highlight the **deployment ease** of Todyl Security Platform, appreciating its intuitive setup and seamless integration. **Cons:** - Users feel that **improvements are needed** in customization, integration, and easing the learning curve for Todyl's platform. - Users note **integration issues** with Todyl, citing limited API and a need for improved third-party interoperability. - Users find the **reporting inadequate** and seek improvements for better strategic review capabilities. - Users note **limited features** in Todyl, particularly wishing for enhanced customization and reporting capabilities. - Users find **reporting difficult** to navigate, hindering their ability to extract valuable insights effectively. #### What Are Recent G2 Reviews of Todyl Security Platform? **"[Todyl Simplified Our Stack with Enterprise-Level Security at a Great Price](https://www.g2.com/survey_responses/todyl-security-platform-review-12841444)"** **Rating:** 5.0/5.0 stars *— Nahjee M.* [Read full review](https://www.g2.com/survey_responses/todyl-security-platform-review-12841444) --- **"[Valuable Visibility with Room for Improvement](https://www.g2.com/survey_responses/todyl-security-platform-review-9155307)"** **Rating:** 4.0/5.0 stars *— Ethan D.* [Read full review](https://www.g2.com/survey_responses/todyl-security-platform-review-9155307) --- ### 15. [Secureworks Taegis MDR](https://www.g2.com/products/secureworks-taegis-mdr/reviews) Secureworks® Taegis™ MDR is an industry-leading solution that harnesses the power of AI with human expertise to deliver 24/7 threat monitoring, detection, investigation, and response capabilities. By integrating security telemetry from hundreds of sources, customers can maximize their current security investments and see more, detect better, and respond faster. Delivered on top of the open Taegis XDR platform, the solution provides comprehensive coverage across the entire attack surface - endpoints, network, cloud, email, identity, OT and business applications – and customers have access to the same console as Secureworks security experts, who they are able to reach within 90 seconds through live chat. **Average Rating:** 4.6/5.0 **Total Reviews:** 48 **How Do G2 Users Rate Secureworks Taegis MDR?** - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.3/10) - **Proactive threat hunting:** 9.1/10 (Category avg: 9.0/10) - **Automated remediation:** 8.0/10 (Category avg: 8.6/10) - **Automated investigation:** 8.6/10 (Category avg: 8.8/10) **Who Is the Company Behind Secureworks Taegis MDR?** - **Seller:** [Sophos](https://www.g2.com/sellers/sophos) - **Year Founded:** 1985 - **HQ Location:** Oxfordshire - **Twitter:** @Sophos (36,759 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/5053/ (5,500 employees on LinkedIn®) - **Ownership:** LSE:SOPH **Who Uses This Product?** - **Top Industries:** Financial Services, Computer & Network Security - **Company Size:** 52% Mid-Market, 38% Enterprise #### What Are Secureworks Taegis MDR's Pros and Cons? **Pros:** - Immediate Response (2 reviews) - 24/7 Availability (1 reviews) - Customer Support (1 reviews) - Dashboard Usability (1 reviews) - Easy Integrations (1 reviews) **Cons:** - Difficult Navigation (1 reviews) - Implementation Challenges (1 reviews) - Integration Issues (1 reviews) - Learning Curve (1 reviews) - Limited Features (1 reviews) ### What Do G2 Reviewers Say About Secureworks Taegis MDR? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **immediate response** capabilities of Secureworks Taegis MDR, enhancing incident resolution and support efficiency. - Users value the **24/7 availability** of Secureworks Taegis MDR, ensuring constant monitoring and rapid incident resolution. - Users value the **exceptional customer support** from Secureworks' tAM and Threat Hunting teams for their business needs. - Users value the **user-friendly dashboard** of Secureworks Taegis MDR, enhancing usability for non-technical staff. - Users value the **easy integrations** with vendors like Microsoft, enhancing agility and security for their business. **Cons:** - Users find **difficult navigation** a challenge, as the platform's complexity can overwhelm new users during setup and use. - Users note that **implementation challenges** arise with new integrations, potentially delaying usability with less common tools. - Users find **integration issues** challenging, particularly with certain third-party tools, complicating their overall experience. - Users find the **learning curve steep** , facing challenges in navigation, setup, and integrations with Secureworks Taegis MDR. - Users note the **limited features** of Secureworks Taegis MDR, particularly with new integrations taking time to implement. #### What Are Recent G2 Reviews of Secureworks Taegis MDR? **"[Comprehensive, Scalable MDR with Strong Threat Intelligence Backing](https://www.g2.com/survey_responses/secureworks-taegis-mdr-review-11281013)"** **Rating:** 4.0/5.0 stars *— Akshat G.* [Read full review](https://www.g2.com/survey_responses/secureworks-taegis-mdr-review-11281013) --- **"[Advanced Threat Detection with Expert 24/7 Support](https://www.g2.com/survey_responses/secureworks-taegis-mdr-review-12016410)"** **Rating:** 5.0/5.0 stars *— Khushwant V.* [Read full review](https://www.g2.com/survey_responses/secureworks-taegis-mdr-review-12016410) --- #### What Are G2 Users Discussing About Secureworks Taegis MDR? - [What is Secureworks Taegis ManagedXDR used for?](https://www.g2.com/discussions/what-is-secureworks-taegis-managedxdr-used-for) - 1 comment ### 16. [Field Effect MDR](https://www.g2.com/products/field-effect-mdr/reviews) Field Effect delivers intelligence-grade managed detection and response for the AI era. Built on Federated Smart Compute™ and nation-state tradecraft, our holistic MDR platform uncovers weaknesses early, blocks attacks in real time, and reduces risk across the entire threat surface—endpoint, network, cloud, and more. With an 18-second median time to detect, Field Effect helps MSPs and overwhelmed IT teams outpace agentic attacks and achieve premium protection with the team they have. **Average Rating:** 4.8/5.0 **Total Reviews:** 43 **How Do G2 Users Rate Field Effect MDR?** - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.3/10) - **Proactive threat hunting:** 9.2/10 (Category avg: 9.0/10) - **Automated remediation:** 7.6/10 (Category avg: 8.6/10) - **Automated investigation:** 9.1/10 (Category avg: 8.8/10) **Who Is the Company Behind Field Effect MDR?** - **Seller:** [Field Effect](https://www.g2.com/sellers/field-effect) - **Company Website:** https://fieldeffect.com/ - **Year Founded:** 2016 - **HQ Location:** Ottawa - **Twitter:** @fieldeffectsoft (1,304 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/field-effect-software (151 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Computer & Network Security - **Company Size:** 52% Small-Business, 27% Mid-Market #### What Are Field Effect MDR's Pros and Cons? **Pros:** - Ease of Use (10 reviews) - Customer Support (8 reviews) - Threat Detection (7 reviews) - Alert Notifications (6 reviews) - Easy Implementation (6 reviews) **Cons:** - Alert Issues (7 reviews) - Communication Issues (4 reviews) - Inefficient Alert System (3 reviews) - Insufficient Information (3 reviews) - Learning Curve (3 reviews) ### What Do G2 Reviewers Say About Field Effect MDR? *AI-generated summary from verified user reviews* **Pros:** - Users find Field Effect MDR extremely **easy to use** , appreciating its simple setup and insightful alerts for vulnerabilities. - Users appreciate the **responsive customer support** of Field Effect MDR, enhancing the overall security experience for their teams. - Users value the **effective threat detection** of Field Effect MDR, appreciating its timely alerts and insightful reports. - Users value the **meaningful alert notifications** from Field Effect MDR, enhancing visibility and improving security across networks. - Users find **easy implementation** of Field Effect MDR enhances security and boosts operational efficiency effortlessly. **Cons:** - Users often face **alert issues** with overwhelming volume and insufficient support, complicating their ability to investigate effectively. - Users face **communication issues** with Field Effect MDR, requiring support for clarity on alerts and technical details. - Users find the **inefficient alert system** overwhelming, often needing support for clearer information amidst the high volume of alerts. - Users highlight **insufficient information** provided in alerts, often needing support for clarification on issues. - Users find the **learning curve steep** , requiring time and effort for effective onboarding and understanding of the platform. #### What Are Recent G2 Reviews of Field Effect MDR? **"[Valuable Alerts and Insightful Dashboard Make Field Effect Stand Out](https://www.g2.com/survey_responses/field-effect-mdr-review-12092172)"** **Rating:** 5.0/5.0 stars *— Lawrence S.* [Read full review](https://www.g2.com/survey_responses/field-effect-mdr-review-12092172) --- **"[Exceptional Security and Usability with Field Effect MDR](https://www.g2.com/survey_responses/field-effect-mdr-review-12178101)"** **Rating:** 5.0/5.0 stars *— Melissa C.* [Read full review](https://www.g2.com/survey_responses/field-effect-mdr-review-12178101) --- #### What Are G2 Users Discussing About Field Effect MDR? - [What is Covalence used for?](https://www.g2.com/discussions/what-is-covalence-used-for) - 1 comment ### 17. [Deepwatch](https://www.g2.com/products/deepwatch/reviews) Deepwatch is the leader in Precision MDR powered by AI and humans. We amplify human expertise with AI insights to reduce the risks that matter most to your business. Unlike one-size-fits-all MDR, Deepwatch delivers protection that is comprehensive, custom, clear, and ceaseless—stopping threats before and after they emerge with tailored responses at every step. Deepwatch is tuned to each customer’s environment, trained on their priorities and the stack they’ve invested in to strengthen defenses and focus on what matters most. There are no black boxes—customers get clarity on every detection, decision, and data source, along with the name of the analyst behind it. Around-the-clock protection is delivered by security experts who act on real-time threats, powered by AI. Visit Deepwatch.com. Always Watching. Always Protecting. Deepwatch is: - Named to CRNs 2025 Security 100 List - Global INFOSEC Awards Winner 2024 - Splunk AMER Marketing Partner of the Year 2023 - CRN Tech Innovators Winner 2023 - Great Place to Work® Certified 2020-2025 - Forbes 2023-2024 Best Startup Employers - Equity Investments and Strategic Financing from Springcoast Capital Partners, Splunk Ventures and Vista Credit Partners: $180 million in 2023 - Goldman Sachs portfolio company: $53m Series B investment 2020 **Average Rating:** 4.5/5.0 **Total Reviews:** 20 **How Do G2 Users Rate Deepwatch?** - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.3/10) - **Proactive threat hunting:** 9.3/10 (Category avg: 9.0/10) - **Automated remediation:** 8.3/10 (Category avg: 8.6/10) - **Automated investigation:** 9.6/10 (Category avg: 8.8/10) **Who Is the Company Behind Deepwatch?** - **Seller:** [Deepwatch](https://www.g2.com/sellers/deepwatch) - **Company Website:** https://www.deepwatch.com/ - **Year Founded:** 2019 - **HQ Location:** Palo Alto, California, United States - **Twitter:** @deepwatch_sec (907 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/deepwatchsec (226 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 50% Mid-Market, 45% Enterprise #### What Are Deepwatch's Pros and Cons? **Pros:** - Response Time (4 reviews) - Continuous Monitoring (3 reviews) - Implementation Ease (3 reviews) - Reliability (3 reviews) - Staff Expertise (3 reviews) **Cons:** - Communication Issues (3 reviews) - Limited Integration (3 reviews) - Slow Performance (2 reviews) - Deployment Issues (1 reviews) - Difficult Navigation (1 reviews) ### What Do G2 Reviewers Say About Deepwatch? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **responsive support** and quick processing of requests from the Deepwatch team. - Users value the **continuous monitoring** by Deepwatch that enhances security operations and provides actionable insights. - Users value the **implementation ease** of Deepwatch, noting smooth transitions and effective support throughout the process. - Users commend Deepwatch for its **reliable and consistent service** , effectively enhancing security operations and threat response. - Users value the **expertise and responsiveness** of Deepwatch's staff, enhancing their security operations significantly. **Cons:** - Users face **communication issues** with Deepwatch, impacting timely support and real-time collaboration on various platforms. - Users note that **limited integration options** hinder Deepwatch's performance and complicate the overall user experience. - Users report **slow performance** in Deepwatch, especially during large data queries and complex onboarding processes. - Users find **deployment issues** challenging due to time-consuming onboarding and maintenance complexities with various service components. - Users find **difficult navigation** in Deepwatch due to reliance on Service Now, preferring more user-friendly options like Jira. #### What Are Recent G2 Reviews of Deepwatch? **"[Amazing Security Operations with Expert Guidance and Continuous Monitoring by Deepwatch.](https://www.g2.com/survey_responses/deepwatch-review-12394279)"** **Rating:** 4.0/5.0 stars *— Bhavik T.* [Read full review](https://www.g2.com/survey_responses/deepwatch-review-12394279) --- **"[Dependable, Responsive Support That’s Easy to Work With](https://www.g2.com/survey_responses/deepwatch-review-12998883)"** **Rating:** 5.0/5.0 stars *— Rachel S.* [Read full review](https://www.g2.com/survey_responses/deepwatch-review-12998883) --- ### 18. [Cybereason Managed Detection and Response](https://www.g2.com/products/cybereason-managed-detection-and-response/reviews) Cybereason Managed Detection and Response (MDR) is a comprehensive, fully managed security solution that provides organizations with 24/7 proactive threat hunting, detection, and remediation services. Leveraging the Cybereason Defense Platform and a dedicated Security Operations Center (SOC), this service offers deep visibility into malicious operations (MalOps™) across all network endpoints, enabling rapid identification and neutralization of cyber threats. Key Features and Functionality: - Continuous Monitoring: Provides round-the-clock surveillance of network activities to detect and respond to threats in real-time. - Rapid Threat Detection and Response: Achieves industry-leading response times, detecting threats in under one minute, triaging within five minutes, and remediating in less than thirty minutes. - MalOp™ Severity Scoring: Utilizes a proprietary scoring system to prioritize threats based on severity, ensuring critical issues are addressed promptly. - Proactive Threat Hunting: Employs advanced techniques to identify and mitigate potential threats before they can cause harm. - Flexible Deployment: Offers scalable solutions suitable for organizations of all sizes, with deployment operational in hours, not days. Primary Value and Problem Solved: Cybereason MDR addresses the challenges organizations face in managing complex cybersecurity threats, especially those lacking extensive in-house security resources. By providing expert-driven, continuous monitoring and rapid response capabilities, it enhances an organization's security posture, reduces alert fatigue, and streamlines security operations. This service effectively mitigates the risk of breaches, allowing organizations to focus on their core business activities with confidence in their cybersecurity defenses. **Average Rating:** 4.6/5.0 **Total Reviews:** 11 **How Do G2 Users Rate Cybereason Managed Detection and Response?** - **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 9.3/10) - **Proactive threat hunting:** 9.5/10 (Category avg: 9.0/10) - **Automated remediation:** 8.6/10 (Category avg: 8.6/10) - **Automated investigation:** 8.3/10 (Category avg: 8.8/10) **Who Is the Company Behind Cybereason Managed Detection and Response?** - **Seller:** [Cybereason](https://www.g2.com/sellers/cybereason) - **Year Founded:** 2012 - **HQ Location:** La Jolla, San Diego, US - **LinkedIn® Page:** https://www.linkedin.com/company/cybereason (482 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 55% Enterprise, 45% Mid-Market #### What Are Cybereason Managed Detection and Response's Pros and Cons? **Pros:** - Endpoint Security (1 reviews) - Network Security (1 reviews) **Cons:** - False Positives (1 reviews) ### What Do G2 Reviewers Say About Cybereason Managed Detection and Response? *AI-generated summary from verified user reviews* **Pros:** - Users find Cybereason's EDR tool to be a **highly effective solution** for safeguarding their environments and endpoints from threats. - Users find the **effective network security** of Cybereason essential for safeguarding their environments and endpoints from threats. **Cons:** - Users appreciate the ease of use but are frustrated by the **high number of false positives** generated by Cybereason. #### What Are Recent G2 Reviews of Cybereason Managed Detection and Response? **"[Cyberreason at Carbon Black](https://www.g2.com/survey_responses/cybereason-managed-detection-and-response-review-10582041)"** **Rating:** 4.0/5.0 stars *— Amy C.* [Read full review](https://www.g2.com/survey_responses/cybereason-managed-detection-and-response-review-10582041) --- **"[MDR at its best](https://www.g2.com/survey_responses/cybereason-managed-detection-and-response-review-11451753)"** **Rating:** 4.5/5.0 stars *— Verified User in Electrical/Electronic Manufacturing* [Read full review](https://www.g2.com/survey_responses/cybereason-managed-detection-and-response-review-11451753) --- #### What Are G2 Users Discussing About Cybereason Managed Detection and Response? - [What is Cybereason Managed Detection and Response used for?](https://www.g2.com/discussions/what-is-cybereason-managed-detection-and-response-used-for) ### 19. [LevelBlue MDR / MXDR](https://www.g2.com/products/levelblue-mdr-mxdr/reviews) LevelBlue’s Managed Extended Detection and Response (MXDR) service delivers continuous, expert-driven protection across networks, endpoints, identities, cloud apps, and email. Backed by a 24/7 SOC, LevelBlue helps organizations rapidly realize value from existing technology investments while reducing cyber risk in complex hybrid environments. Our seasoned security engineers provide co-management for your XDR and SIEM, ensuring both are expertly managed and optimized to stay ahead of evolving threats. LevelBlue empowers your team with proprietary threat intelligence, flexible integration with existing technologies, and measurable outcomes—strengthening enterprise security and partnering with you to minimize cyber risk. Recent LevelBlue Acquisitions: - Alert Logic is a LevelBlue Co. - Trustwave is a LevelBlue Co. - Cybereason is a LevelBlue Co. **Average Rating:** 4.5/5.0 **Total Reviews:** 247 **How Do G2 Users Rate LevelBlue MDR / MXDR?** - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.3/10) - **Proactive threat hunting:** 8.7/10 (Category avg: 9.0/10) - **Automated remediation:** 8.3/10 (Category avg: 8.6/10) - **Automated investigation:** 8.2/10 (Category avg: 8.8/10) **Who Is the Company Behind LevelBlue MDR / MXDR?** - **Seller:** [LevelBlue](https://www.g2.com/sellers/levelblue-49a2e3c1-ca90-4308-b899-08973f657bae) - **HQ Location:** Dallas, Texas, United States - **LinkedIn® Page:** https://www.linkedin.com/company/levelbluecyber/ (782 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 52% Mid-Market, 36% Enterprise #### What Are LevelBlue MDR / MXDR's Pros and Cons? **Pros:** - Dashboard Usability (1 reviews) - Deployment Ease (1 reviews) - Easy Installation (1 reviews) - SOC Services (1 reviews) - Visibility (1 reviews) **Cons:** - Difficult Navigation (1 reviews) - Inefficient Alert System (1 reviews) - Poor Reporting (1 reviews) ### What Do G2 Reviewers Say About LevelBlue MDR / MXDR? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **informative and easy-to-navigate dashboard** , enhancing their overall experience with LevelBlue MDR/MXDR. - Users value the **deployment ease** of LevelBlue MDR / MXDR, appreciating its simple setup and intuitive dashboard. - Users appreciate the **easy installation** of LevelBlue MDR/MXDR, making deployment and navigation a breeze. - Users appreciate the **compliance support** of LevelBlue MDR/MXDR, effectively meeting requirements for certifications like SOC2 and HITRUST. - Users value the **complete visibility** into incidents, appreciating the detailed breadcrumb trail it provides. **Cons:** - Users find the **difficult navigation** of vulnerability lists in LevelBlue MDR/MXDR to be frustrating and confusing. - Users find the **inefficient alert system** lacking polish, affecting the overall effectiveness of LevelBlue MDR/MXDR. - Users find the **reporting poor** , as links require logins and vulnerability lists are hard to navigate. #### What Are Recent G2 Reviews of LevelBlue MDR / MXDR? **"[Provided my company with more visilibility and peace of mind because it 24/7 SOC team](https://www.g2.com/survey_responses/levelblue-mdr-mxdr-review-9655839)"** **Rating:** 5.0/5.0 stars *— Verified User in Government Administration* [Read full review](https://www.g2.com/survey_responses/levelblue-mdr-mxdr-review-9655839) --- **"[Alert Logic Cybersecurity Monitoring In-Depth](https://www.g2.com/survey_responses/levelblue-mdr-mxdr-review-10389782)"** **Rating:** 5.0/5.0 stars *— Juan M.* [Read full review](https://www.g2.com/survey_responses/levelblue-mdr-mxdr-review-10389782) --- #### What Are G2 Users Discussing About LevelBlue MDR / MXDR? - [What is Alert Logic MDR used for?](https://www.g2.com/discussions/what-is-alert-logic-mdr-used-for) - [What is AT&T Managed Threat Detection and Response Service used for?](https://www.g2.com/discussions/what-is-at-t-managed-threat-detection-and-response-service-used-for) - [What is Alert Logic?](https://www.g2.com/discussions/what-is-alert-logic) ### 20. [ReliaQuest GreyMatter](https://www.g2.com/products/reliaquest-greymatter/reviews) ReliaQuest’s agentic AI security operations platform, GreyMatter, allows security teams to detect threats at the source, contain them in under 5 minutes, and eliminate Tier 1 and Tier 2 work for faster investigation and response. GreyMatter orchestrates 6 agentic AI personas with 200+ agent skills and 400+ AI tools to exponentially scale security operations and help organizations predict what's next. **Average Rating:** 4.5/5.0 **Total Reviews:** 13 **How Do G2 Users Rate ReliaQuest GreyMatter?** - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.3/10) - **Proactive threat hunting:** 8.6/10 (Category avg: 9.0/10) - **Automated remediation:** 7.9/10 (Category avg: 8.6/10) - **Automated investigation:** 8.3/10 (Category avg: 8.8/10) **Who Is the Company Behind ReliaQuest GreyMatter?** - **Seller:** [ReliaQuest](https://www.g2.com/sellers/reliaquest) - **Company Website:** https://www.ReliaQuest.com - **Year Founded:** 2007 - **HQ Location:** Tampa, Florida, United States - **Twitter:** @ReliaQuest (2,577 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/reliaquest/ (1,066 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 38% Mid-Market, 31% Enterprise #### What Are ReliaQuest GreyMatter's Pros and Cons? **Pros:** - Features (8 reviews) - Centralized Management (7 reviews) - Customer Support (7 reviews) - Ease of Use (7 reviews) - Easy Integrations (6 reviews) **Cons:** - UX Improvement (3 reviews) - Complexity (2 reviews) - Inefficient Alert System (2 reviews) - Learning Curve (2 reviews) - Login Issues (2 reviews) ### What Do G2 Reviewers Say About ReliaQuest GreyMatter? *AI-generated summary from verified user reviews* **Pros:** - Users applaud the **exceptional visibility** and seamless integration of ReliaQuest GreyMatter across diverse security environments. - Users value the **centralized management** offered by ReliaQuest GreyMatter, streamlining security operations across multiple systems effectively. - Users commend the **exceptional customer support** of ReliaQuest GreyMatter, enhancing their overall experience and satisfaction. - Users find ReliaQuest GreyMatter's **ease of use** invaluable for streamlining security operations and facilitating quick investigations. - Users value the **seamless integrations** of ReliaQuest GreyMatter, enhancing security operations through unified workflows and capabilities. **Cons:** - Users experience **slow report loading and clunky UI** on ReliaQuest GreyMatter, noting a need for enhancements, especially on Android. - Users find the **complexity of configurations** time-consuming, often requiring additional effort to fine-tune automated rules. - Users experience **inefficient alerts** with delays and duplicates, complicating workflows and requiring additional adjustments to automation rules. - Users experience a **challenging learning curve** with advanced automation workflows, though support helps alleviate difficulties eventually. - Users find the **login issues** with the ReliaQuest GreyMatter app clunky, hindering a smooth sign-in experience. #### What Are Recent G2 Reviews of ReliaQuest GreyMatter? **"[Effective Automation for MSSP with GreyMatter](https://www.g2.com/survey_responses/reliaquest-greymatter-review-12596289)"** **Rating:** 4.5/5.0 stars *— Pedro G.* [Read full review](https://www.g2.com/survey_responses/reliaquest-greymatter-review-12596289) --- **"[Saves Time with Seamless Integrations](https://www.g2.com/survey_responses/reliaquest-greymatter-review-11947996)"** **Rating:** 4.5/5.0 stars *— Ben B.* [Read full review](https://www.g2.com/survey_responses/reliaquest-greymatter-review-11947996) --- ### 21. [Expel](https://www.g2.com/products/expel/reviews) Expel is the leading managed detection and response (MDR) provider trusted by some of the world’s most recognizable brands to expel their adversaries, minimize risk, and build security resilience. Expel’s 24x7x365 coverage spans the widest breadth of attack surfaces, including cloud, with 100% transparency. We combine world-class security practitioners and our AI-driven platform, Expel Workbench™, to ingest billions of events monthly and still achieve a 21-minute critical alert MTTR. Expel augments existing programs to help customers maximize their security investments and focus on building trust—with their customers, partners, and employees. Expel Managed Detection and Response delivers 24/7 decision support. We integrate with the tech you already have—across attack surfaces—to maximize your existing tech investments. Our platform automates analysis for your vendor alerts to filter out false positives. We’ll enrich the alerts that matter with context so we can resolve them with an average alert-to-fix of 21 minutes for critical alerts. Expel Threat Hunting provides peace of mind that your environment is secure and your defenses are optimized. Expel identifies attacks your automated detections missed, while providing insights that enable a stronger defensive strategy. You get clear guidance on how you can improve your defenses from a dedicated team of experts, without the strain on internal teams. Expel Vulnerability Prioritization accelerates your remediation process by letting you know exactly which vulnerabilities pose the greatest risk, with recommendations on next steps for immediate action. Expel Phishing takes complete ownership of your phishing inbox and provides remediation and guidance when threats enter via this critical attack vector. Unique data from your security technology helps Expel monitor and remove phishing emails from your inbox as well as protecting your entire environment from these attacks. **Average Rating:** 4.6/5.0 **Total Reviews:** 74 **How Do G2 Users Rate Expel?** - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.3/10) - **Proactive threat hunting:** 8.2/10 (Category avg: 9.0/10) - **Automated remediation:** 8.1/10 (Category avg: 8.6/10) - **Automated investigation:** 9.0/10 (Category avg: 8.8/10) **Who Is the Company Behind Expel?** - **Seller:** [Expel](https://www.g2.com/sellers/expel) - **Company Website:** https://www.expel.com - **Year Founded:** 2016 - **HQ Location:** Herndon, Virginia - **Twitter:** @ExpelSecurity (12,791 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/expel/ (476 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Computer Software, Financial Services - **Company Size:** 51% Enterprise, 34% Mid-Market #### What Are Expel's Pros and Cons? **Pros:** - Ease of Use (9 reviews) - Easy Integrations (5 reviews) - Security (5 reviews) - Threat Detection (5 reviews) - Customer Support (4 reviews) **Cons:** - Limited Customization (4 reviews) - Communication Issues (3 reviews) - Inefficient Alert System (3 reviews) - Limited Integration (3 reviews) - Expensive (2 reviews) ### What Do G2 Reviewers Say About Expel? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of Expel, appreciating its effortless navigation and prompt customer support. - Users appreciate the **easy integrations** of Expel, enhancing connectivity within their security ecosystem seamlessly. - Users appreciate the **quick threat detection and comprehensive coverage** provided by Expel, enhancing their security operations effortlessly. - Users commend Expel for its **rapid threat detection** and seamless integration, enhancing overall security and operational efficiency. - Users commend the **prompt and knowledgeable customer support** from Expel, ensuring a smooth and effective experience. **Cons:** - Users highlight the **limited customization options** in Expel, affecting alert prioritization and report specificity. - Users experience **communication issues** with Expel, desiring quicker responses and clearer escalation procedures for incidents. - Users find the **inefficient alert system** limits customization, making it hard to prioritize critical notifications effectively. - Users find the **limited integration** across tools hampers efficiency and requires switching back to vendor consoles for validation. - Users find Expel to be **expensive** when needing to customize reports, which hampers efficiency and decision-making. #### What Are Recent G2 Reviews of Expel? **"[High-Fidelity MDR with Transparent Workflows That Saves Us Dozens of Hours](https://www.g2.com/survey_responses/expel-review-12318827)"** **Rating:** 4.5/5.0 stars *— Verified User in Telecommunications* [Read full review](https://www.g2.com/survey_responses/expel-review-12318827) --- **"[Clear Details, Smart Alert Prioritisation, and Proactive Remediation](https://www.g2.com/survey_responses/expel-review-12564386)"** **Rating:** 5.0/5.0 stars *— Subhajji S.* [Read full review](https://www.g2.com/survey_responses/expel-review-12564386) --- #### What Are G2 Users Discussing About Expel? - [What is Expel used for?](https://www.g2.com/discussions/what-is-expel-used-for) ### 22. [UnderDefense MAXI](https://www.g2.com/products/underdefense-maxi/reviews) UnderDefense is an Agentic AI SOC & Compliance Automation platform trusted by 200+ enterprises in the US and EU. It works on top of the security stack you already own — no rip-and-replace, no added headcount — so your team spends its time on decisions, not triage. ◆ 10+ years of operations with zero ransomware incidents ◆ 250+ integrations across any SIEM, EDR, or cloud stack ◆ 24/7 IR team available whenever you need urgent support WHAT WE OFFER AGENTIC AI SOC UnderDefense Agentic AI SOC works on top of your existing security stack, turning every security team into a machine-speed defense unit without tool replacement or headcount expansion. It takes over the investigative routine that pulls your team away from strategic decisions: enrichment, correlation, triage. ▸ Investigation at Machine Speed: Agentic AI SOC accesses tools, enriches data, and performs deep cross-environment investigations at machine speed. It correlates, triages, and forms conclusions, offloading all repetitive work from your team. ▸ 2 Minutes Per Alert: Complete SIEM queries, threat intel checks, and cross-system correlations in 2 minutes. Every step fully observable and auditable. ▸ Human at Every Decision Point: The platform verifies suspicious activity with end-users via Slack or Teams, then routes containment decisions to your team or our 24/7 IR experts. COMPLIANCE AUTOMATION Stop chasing spreadsheets. UnderDefense MAXI Compliance AI automatically collects continuous evidence across ISO 27001, SOC 2, PCI DSS, GDPR, and HIPAA, and publishes your live posture through a shareable Trust Center link. ▸ 40% audit-ready in the first 40 minutes ▸ 2X faster time-to-compliance vs. traditional audit ▸ 24/7 continuous monitoring — posture always current, not point-in-time WHY WE ARE BETTER ✓ No rip-and-replace: Works with your current SIEM (Splunk, Sentinel, Chronicle, QRadar, Elastic), EDR, and cloud tools. Logs stay in your data lake. ✓ True Multi-Environment Coverage: Comprehensive visibility across on-premises, cloud (AWS, GCP, Azure), SaaS, network, identity, and OT/SCADA environments. ✓ The Only Agentic AI SOC with on-prem deployment: Full AI SOC inside your own infrastructure. No telemetry leaving your environment. Air-gapped available. ✓ Right-Sized for Any Enterprise: Detection engineering and support tailored to your organization, not a one-size-fits-all template. Start your free trial at underdefense.com **Average Rating:** 4.9/5.0 **Total Reviews:** 27 **How Do G2 Users Rate UnderDefense MAXI?** - **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 9.3/10) - **Proactive threat hunting:** 9.8/10 (Category avg: 9.0/10) - **Automated remediation:** 9.8/10 (Category avg: 8.6/10) - **Automated investigation:** 10.0/10 (Category avg: 8.8/10) **Who Is the Company Behind UnderDefense MAXI?** - **Seller:** [UnderDefense](https://www.g2.com/sellers/underdefense) - **Year Founded:** 2017 - **HQ Location:** New York, NY - **Twitter:** @underdefense (153 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/underdefense-llc (142 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Marketing and Advertising, Information Technology and Services - **Company Size:** 64% Mid-Market, 25% Small-Business #### What Are UnderDefense MAXI's Pros and Cons? **Pros:** - Customer Support (2 reviews) - Cybersecurity (2 reviews) - Information Accuracy (2 reviews) - Issue Resolution (2 reviews) - Reliability (2 reviews) **Cons:** - Lack of Automation (1 reviews) - Limited Control (1 reviews) - Limited Integration (1 reviews) - Setup Difficulty (1 reviews) ### What Do G2 Reviewers Say About UnderDefense MAXI? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **responsive and professional customer support** of UnderDefense, enhancing their cybersecurity experience significantly. - Users commend UnderDefense MAXI for its **exceptional responsiveness and effective cybersecurity solutions** , enhancing overall security management seamlessly. - Users value the **accurate information provided** by UnderDefense MAXI, which enhances their ability to address security vulnerabilities effectively. - Users commend UnderDefense MAXI for its **efficient issue resolution** , noted for quick responsiveness and insightful recommendations. - Users highlight the **exceptional reliability** of UnderDefense MAXI, praising their responsive support and effective security solutions. **Cons:** - Users desire **greater automation** for updates and dashboard control to enhance their experience with UnderDefense MAXI. - Users desire **greater control** over the dashboard and automated updates for a more tailored experience with UnderDefense MAXI. - Users note the **limited integration** requires time and effort for proper setup, which may be a consideration for new clients. - Users note that **setup difficulty** may require significant initial time investment to ensure proper tool integration. #### What Are Recent G2 Reviews of UnderDefense MAXI? **"[AI-Powered Correlation with Human-Validated Verdicts](https://www.g2.com/survey_responses/underdefense-maxi-review-13083984)"** **Rating:** 5.0/5.0 stars *— Eugen S.* [Read full review](https://www.g2.com/survey_responses/underdefense-maxi-review-13083984) --- **"[An intelligent layer over our security stack that genuinely cuts down operational overhead](https://www.g2.com/survey_responses/underdefense-maxi-review-13120444)"** **Rating:** 5.0/5.0 stars *— Verified User in Computer Software* [Read full review](https://www.g2.com/survey_responses/underdefense-maxi-review-13120444) --- ### 23. [Pondurance](https://www.g2.com/products/pondurance/reviews) Pondurance is the only provider of risk-based MDR services specifically engineered to eliminate breach risks. As a full-service provider of DFIR, MDR, and cybersecurity advisory and compliance services, Pondurance protects midmarket organizations from data breach risks before, during, and after its occurrence. Organizations entrusted with consumer protected health information (PHI) and personally identifiable information (PII) rely on Pondurance to provide a unified platform and trusted U.S.-based SOC service. **Average Rating:** 4.8/5.0 **Total Reviews:** 14 **How Do G2 Users Rate Pondurance?** - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.3/10) - **Proactive threat hunting:** 9.4/10 (Category avg: 9.0/10) - **Automated remediation:** 8.7/10 (Category avg: 8.6/10) - **Automated investigation:** 8.7/10 (Category avg: 8.8/10) **Who Is the Company Behind Pondurance?** - **Seller:** [Pondurance](https://www.g2.com/sellers/pondurance) - **Company Website:** https://www.pondurance.com - **Year Founded:** 2008 - **HQ Location:** Indianapolis, US - **LinkedIn® Page:** https://www.linkedin.com/company/pondurance-llc (109 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Hospital & Health Care - **Company Size:** 71% Mid-Market, 21% Enterprise #### What Are Pondurance's Pros and Cons? **Pros:** - Response Time (3 reviews) - Cybersecurity (2 reviews) - Continuous Monitoring (1 reviews) - Customer Support (1 reviews) - Real-time Monitoring (1 reviews) **Cons:** - Deployment Issues (1 reviews) ### What Do G2 Reviewers Say About Pondurance? *AI-generated summary from verified user reviews* **Pros:** - Users commend Pondurance for its **prompt response time** , ensuring effective issue resolution and proactive security management. - Users commend Pondurance for their **proactive cybersecurity services** , ensuring excellent support and seamless integration. - Users appreciate the **continuous monitoring** of Pondurance, experiencing reliable and effective cybersecurity support throughout their engagement. - Users commend the **proactive customer support** of Pondurance, enhancing their overall security posture and issue resolution. - Users value the **real-time monitoring** of Pondurance, appreciating the quick response to any emerging issues. **Cons:** - Users note occasional **deployment issues** , though they are infrequent and typically minor in nature. #### What Are Recent G2 Reviews of Pondurance? **"[Pondurance has been an invaluable partner in enhancing our university’s cybersecurity posture](https://www.g2.com/survey_responses/pondurance-review-11300698)"** **Rating:** 5.0/5.0 stars *— Maria Isaura L.* [Read full review](https://www.g2.com/survey_responses/pondurance-review-11300698) --- **"[Top-Notch 24/7 SOC Services with Excellent Communication](https://www.g2.com/survey_responses/pondurance-review-13032951)"** **Rating:** 5.0/5.0 stars *— Verified User in Hospital & Health Care* [Read full review](https://www.g2.com/survey_responses/pondurance-review-13032951) --- ### 24. [Kaspersky Managed Detection and Response](https://www.g2.com/products/kaspersky-managed-detection-and-response/reviews) Kaspersky Managed Detection and Response is an expert-led service offering round-the clock monitoring, detection, investigation and a rapid response to sophisticated cyberattacks — augmenting existing security controls with human-led detection and global threat intelligence. The service immediately strengthens IT and OT security posture, regardless of your organization’s size or industry. Kaspersky Managed Detection and Response provides customers with a lack of IT security expertise a turnkey solution for customers with limited in-house IT and OT security expertise, and gives experienced teams the flexibility to delegate 24/7 monitoring, incident detection and alert triage to Kaspersky experts. Kaspersky MDR capabilities can be characterized in 3 pillars: Continuous protection against advanced threats from day one. Kaspersky MDR activates in minutes with no additional infrastructure required, using our SOC analysts and threat intelligence to deliver multi-layered detection across multiple domains. Informed by billions of telemetry signals, it enables proactive threat hunting, root-cause investigation, and full, rapid remediation — protecting against known and zero-day threats from day one. Security operations led by experts, enhanced by intelligence. With Kaspersky MDR, your security operations are managed by global experts with deep frontline experience and industry-leading certifications. Their work is amplified by market-leading Threat Intelligence and AI mechanisms embedded in the service, helping enrich every alert, accelerate detection and reduce Mean Time to Respond (MTTR). Operational efficiency and cost predictability. • Kaspersky MDR eliminates the complexity and cost of building an in‑house SOC from scratch — a process that can drain your budget and delay meaningful security improvements for months or even years. • If you already have your own SOC, the service takes on the burden of 24/7 monitoring, alert triage and incident classification, freeing your analysts to focus on higher-value, strategic work. **Average Rating:** 4.1/5.0 **Total Reviews:** 13 **How Do G2 Users Rate Kaspersky Managed Detection and Response?** - **Has the product been a good partner in doing business?:** 6.9/10 (Category avg: 9.3/10) - **Proactive threat hunting:** 10.0/10 (Category avg: 9.0/10) - **Automated remediation:** 10.0/10 (Category avg: 8.6/10) - **Automated investigation:** 10.0/10 (Category avg: 8.8/10) **Who Is the Company Behind Kaspersky Managed Detection and Response?** - **Seller:** [Kaspersky](https://www.g2.com/sellers/kaspersky-bce2dc7f-2586-4e87-96da-114de2c40584) - **Year Founded:** 1997 - **HQ Location:** Moscow - **Twitter:** @kasperskylabind (1,291 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/kaspersky/ (4,576 employees on LinkedIn®) - **Phone:** 1-866-328-5700 **Who Uses This Product?** - **Company Size:** 71% Mid-Market, 21% Enterprise #### What Are Recent G2 Reviews of Kaspersky Managed Detection and Response? **"[Elite white hat hacker helps you monitor the environment 7x24x365](https://www.g2.com/survey_responses/kaspersky-managed-detection-and-response-review-11338584)"** **Rating:** 4.5/5.0 stars *— Shao-Ju L.* [Read full review](https://www.g2.com/survey_responses/kaspersky-managed-detection-and-response-review-11338584) --- **"[Used Kaspersky for 5 Years. Zero Incidents](https://www.g2.com/survey_responses/kaspersky-managed-detection-and-response-review-7753247)"** **Rating:** 4.0/5.0 stars *— Michael D. C.* [Read full review](https://www.g2.com/survey_responses/kaspersky-managed-detection-and-response-review-7753247) --- #### What Are G2 Users Discussing About Kaspersky Managed Detection and Response? - [What is Kaspersky Managed Detection and Response used for?](https://www.g2.com/discussions/what-is-kaspersky-managed-detection-and-response-used-for) - 1 comment ### 25. [Heimdal](https://www.g2.com/products/heimdal/reviews) Accommodate all your cybersecurity needs under one convenient roof with the Heimdal® Unified Cybersecurity Platform. Our cybersecurity solutions can be used as standalone products or integrated into one another as part of a cohesive and unified XDR platform. Whether you’re a reseller, distributor, MSSP, or an organization committed to bolstering your online security, we provide an array of cutting-edge products to make your mission smoother. Heimdal® is a fast-growing cybersecurity company focused on continuous technological innovation. Since its establishment in 2014 in Copenhagen, based on the winning idea of CTF World Champions, Heimdal has experienced spectacular growth by proactively building products that anticipate threatscape trends. The company offers a multi-layeredand unified security suite that combines threat prevention, patch and asset management, endpoint rights management, antivirus and mail security which together secure customers against cyberattacks and keep critical information and intellectual property safe. Heimdal has been recognized as a thought leader in the industry and has won multiple international awards both for its solutions and for its educational content creation. The Heimdal line of products currently consists of 10 products and 2 services. The former category encompasses DNS Security for Endpoints & Network, Patch & Asset Management, Privileged Access Management, Application Control, Next-Gen Endpoint Antivirus, Ransomware Encryption Protection, Email Security, Email Fraud Prevention, and Remote Desktop. The latter is represented by Endpoint Detection & Response, as well as eXtended Detection & Response, or EDR and XDR for short. Currently, Heimdal’s cybersecurity solutions are deployed in more than 45 countries and supported regionally from offices in 15+ countries, by 175+ highly qualified specialists. Heimdal is ISAE 3000 certified and secures more than 2 million endpoints for over 10,000 companies. The company supports its partners without concessions on the basis of predictability and scalability. The common goal is to create a sustainable ecosystem and a strategic partnership. **Average Rating:** 4.4/5.0 **Total Reviews:** 73 **How Do G2 Users Rate Heimdal?** - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.3/10) - **Proactive threat hunting:** 10.0/10 (Category avg: 9.0/10) - **Automated remediation:** 10.0/10 (Category avg: 8.6/10) - **Automated investigation:** 10.0/10 (Category avg: 8.8/10) **Who Is the Company Behind Heimdal?** - **Seller:** [Heimdal®](https://www.g2.com/sellers/heimdal) - **Company Website:** https://heimdalsecurity.com/ - **Year Founded:** 2014 - **HQ Location:** Copenhagen, Denmark - **Twitter:** @HeimdalSecurity (5,086 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/heimdal-security/ (277 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Computer & Network Security, Construction - **Company Size:** 59% Mid-Market, 27% Small-Business #### What Are Heimdal's Pros and Cons? **Pros:** - Ease of Use (6 reviews) - Customer Support (5 reviews) - Product Quality (3 reviews) - Reliability (3 reviews) - Reliable (3 reviews) **Cons:** - Access Issues (2 reviews) - Complex Interface (2 reviews) - Limited Customization (2 reviews) - Not User-Friendly (2 reviews) - Poor Customer Support (2 reviews) ### What Do G2 Reviewers Say About Heimdal? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **simple and straightforward user interface** of Heimdal, making it accessible for entry-level personnel. - Users commend Heimdal's **exceptional customer support** , noting prompt responses and professional assistance that often exceeds expectations. - Users value the **robust security** of Heimdal, noting its reliability and user-friendly interface for effective defense. - Users praise Heimdal for its **reliable security solutions** , delivering consistent performance and dependable support for their needs. - Users value Heimdal for its **reliable security solutions** and responsive 24/7 support, enhancing user confidence. **Cons:** - Users face significant **access issues** with Heimdal's admin portal, finding navigation complex and essential resources hard to locate. - Users find the **complex interface** of Heimdal frustrating, struggling with navigation and accessing essential features. - Users find the **limited customization options** frustrating, particularly in navigating the complex admin portal and UI. - Users find Heimdal **not user-friendly** due to its complex admin portal and difficult navigation for essential tasks. - Users report challenges with **poor customer support** during initial setup, affecting overall experience and efficiency. #### What Are Recent G2 Reviews of Heimdal? **"[Clear Patch Management and Endpoint Visibility That Builds Compliance Confidence](https://www.g2.com/survey_responses/heimdal-review-13056558)"** **Rating:** 4.5/5.0 stars *— Verified User in Airlines/Aviation* [Read full review](https://www.g2.com/survey_responses/heimdal-review-13056558) --- **"[Automated patching makes life easier, but remote desktop needs work](https://www.g2.com/survey_responses/heimdal-review-12879665)"** **Rating:** 5.0/5.0 stars *— Kris B.* [Read full review](https://www.g2.com/survey_responses/heimdal-review-12879665) --- ## What Is Managed Detection and Response (MDR) Software? [System Security Software](https://www.g2.com/categories/system-security) ## What Software Categories Are Similar to Managed Detection and Response (MDR) Software? - [Incident Response Software](https://www.g2.com/categories/incident-response) - [Endpoint Detection & Response (EDR) Software](https://www.g2.com/categories/endpoint-detection-response-edr) - [Endpoint Protection Platforms](https://www.g2.com/categories/endpoint-protection-platforms) - [Network Detection and Response (NDR) Software](https://www.g2.com/categories/network-detection-and-response-ndr) - [Extended Detection and Response (XDR) Platforms](https://www.g2.com/categories/extended-detection-and-response-xdr-platforms) - [Identity Threat Detection and Response (ITDR) Software](https://www.g2.com/categories/identity-threat-detection-and-response-itdr) - [Cloud Detection and Response (CDR) Software](https://www.g2.com/categories/cloud-detection-and-response-cdr) --- ## How Do You Choose the Right Managed Detection and Response (MDR) Software? ### What You Should Know About Managed Detection and Response (MDR) Software ### What is the best MDR software for financial services firms? Based on expert G2 reviews, these are some of the top Managed Detection and Response (MDR) software for financial services firms: - [Sophos](https://www.g2.com/products/sophos-mdr/reviews) - [Arctic Wolf](https://www.g2.com/products/arctic-wolf/reviews) - [Alert Logic](https://www.g2.com/products/alert-logic-mdr/reviews) - [CrowdStrike](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) - [SentinelOne](https://www.g2.com/products/sentinelone-vigilance-respond/reviews) These services offer 24/7 monitoring, threat hunting, cloud security, endpoint detection and response (EDR), and incident response solutions to protect financial service firms and institutions, to fit the company's needs and protect it against cyberattacks. ### Which MDR solutions are best for startups? For startup companies looking for the best MDR solutions, there are several good options recommended by G2 users: - [Red Canary](https://www.g2.com/products/red-canary/reviews): Focuses on offering constant support with a user-friendly interface. - [Defendify](https://www.g2.com/products/defendify-all-in-one-cybersecurity-solution/reviews): An all-in-one platform that focuses on simplified cybersecurity solutions for small businesses with limited security resources. - [Cynet](https://www.g2.com/products/cynet-all-in-one-cybersecurity-platform/reviews): An all-in-one cybersecurity platform designed to be scalable and adaptable for growing businesses. - [Huntress](https://www.g2.com/products/huntress-managed-edr/reviews): Specializes in protecting small to mid-sized businesses by offering ongoing support, 24/7 monitoring, and threat hunting capabilities. - [Blumira](https://www.g2.com/products/blumira-automated-detection-response/reviews): Praised for its focus on SMBs, and offers automated detection and response services.