# Best IT Outsourcing Services - Page 3 *By [Shalaka Joshi](https://research.g2.com/insights/author/shalaka-joshi)* IT Outsourcing is the process of allowing specific information technology (IT) tasks to be carried out by third-party service providers. Outsourcing IT tasks enables businesses to access specialized skill sets they might not currently possess in their organization without having to hire on a full-time basis. This reduces costs and lets businesses use internal sources more strategically. Potential services offered by providers include [IT Infrastructure Consulting](https://www.g2.com/categories/it-infrastructure-consulting), [Software Developer Services](https://www.g2.com/categories/software-developer-services), and [Cloud Hosting](https://www.g2.com/categories/cloud-hosting). To qualify for inclusion in the IT Outsourcing category, a services provider must: - Offer a combination of IT services as per business requirements - Provide on-demand support ## How Many IT Outsourcing Services Products Does G2 Track? **Total Products under this Category:** 726 ### Category Stats (May 2026) - **Average Rating**: 4.7/5 - **New Reviews This Quarter**: 10 - **Buyer Segments**: Small-Business 46% │ Mid-Market 33% │ Enterprise 21% - **Top Trending Product**: Datavail (+0.1) *Last updated: May 18, 2026* ## How Does G2 Rank IT Outsourcing Services Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 1,600+ Authentic Reviews - 726+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. --- **Sponsored** ### Red River Managed Services Whether you’re looking to migrate to the cloud, strengthen your cybersecurity posture, enhance network services or have a need for ongoing help desk support, Red River Managed Services helps customers across the entire IT lifecycle. Managed IT services mitigate risks, prevent issues in your technology environment and provide the expert support needed to tackle any challenge IT Transformation sends your way. Cloud Services - Cloud management requires both technical expertise and practical application to be effective. Red River specializes in ensuring the right fit technology for every environment. Cybersecurity Services - From end user security to identity access and data protection, Red River provides ongoing support across the enterprise to maintain a secure profile.
 End User Experience Services - Day-to-day operations depend on IT and downtime is not an option. With service desk, deskside support and unified end point management, Red River ensures business continuity. Modern Infrastructure Services - Red River supports business continuity through a series of infrastructure services including support from our network operations center and expert management of the network and data center operations that help organizations run smoothly.
 Collaboration Services - The world revolves around digital collaboration and calling to enable hybrid work environments. Red River leverages third-party applications and unified communications management to ensure a seamless centralized system for collaboration.
 [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=146&secure%5Bdisplayable_resource_id%5D=146&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=146&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1767510&secure%5Bresource_id%5D=146&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fit-outsourcing%3Fpage%3D22&secure%5Btoken%5D=880f322f2cb2294a19022dd26745ad8e88f8cf069b3c4f641891da50bb117a0d&secure%5Burl%5D=https%3A%2F%2Fhubs.ly%2FQ04bfNjd0&secure%5Burl_type%5D=custom_url) --- ## What Are the Top-Rated IT Outsourcing Services Products in 2026? ### 1. [SherWeb](https://www.g2.com/products/sherweb/reviews) Sherweb is a cloud services provider that works hand-in-hand with companies like yours to help you choose the right products, optimize day-to-day operations, prevent unnecessary headaches, and accelerate growth. Our mission is simple: combine proven expertise with a genuine human approach to provide solutions tailored to your needs, no matter your organization’s size. **Average Rating:** 3.2/5.0 **Total Reviews:** 3 **Who Is the Company Behind SherWeb?** - **Seller:** [SherWeb](https://www.g2.com/sellers/sherweb) - **Year Founded:** 1998 - **HQ Location:** Sherbrooke, Quebec, Canada - **Twitter:** @SherWeb (2,385 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/sherweb/ (935 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business ### 2. [Sunday Tech](https://www.g2.com/products/sunday-tech/reviews) Sunday Tech is an end-to-end full stack Technology Development Partner servicing businesses ranging from Fortune 500, Start-ups, Governments and many others. Sunday Tech has catered to over 100 clients. Our customers cut across industries - Fintech, Real Estate, Hospitality, Logistics, Banking, Martech, Telecom and many more. We manage the entire project with an inhouse team that includes Project Managers, UX/UI Designers, QA, Full Stack Developers and DevOps teams. We are very flexible and nimble and are able to put together the right teams for you on demand. **Average Rating:** 4.6/5.0 **Total Reviews:** 5 **Who Is the Company Behind Sunday Tech?** - **Seller:** [Sunday Tech](https://www.g2.com/sellers/sunday-tech) - **Year Founded:** 2011 - **HQ Location:** Navi Mumbai, IN - **LinkedIn® Page:** https://www.linkedin.com/company/sunday-mobility-tech/ (75 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services - **Company Size:** 60% Mid-Market, 40% Small-Business ### 3. [Acuative](https://www.g2.com/products/acuative/reviews) Acuative provides the world’s leading companies with a complete range of advanced technology and managed services, enabling customers to utilize a single source provider for all of their network requirements. We have extensive relationships with over 100 manufacturers and carriers across the world. We are a Cisco Gold Managed Services partner and have longstanding partnerships with Cradlepoint, Fortinet and Juniper. Acuative has a specific focus and expertise in implementing and managing voice & data networks in a highly secure environment. Acuative simplifies the entire process of managing today’s technology. We leverage a powerful combination of expertise, round-the-clock availability and extensive technical resources to deliver faster efficiency gains, speed to implement and the highest return on investment to our customers. **Average Rating:** 4.6/5.0 **Total Reviews:** 8 **Who Is the Company Behind Acuative?** - **Seller:** [Acuative](https://www.g2.com/sellers/acuative) - **Year Founded:** 1984 - **HQ Location:** Fairfield, NJ - **Twitter:** @Acuative (338 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/acuative/ (547 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 75% Enterprise, 13% Mid-Market #### What Are Acuative's Pros and Cons? **Pros:** - Expertise (2 reviews) - Professionalism (2 reviews) - Attention to Detail (1 reviews) - Innovation (1 reviews) - Problem-Solving (1 reviews) **Cons:** - Poor Customer Support (1 reviews) ### 4. [Adastra](https://www.g2.com/products/adastra-adastra/reviews) Adastra helps organizations lead with AI — responsibly, strategically, and at scale. For over 25 years, it has empowered global enterprises to unlock business value through data-driven innovation, operational excellence, and smarter customer engagement. Adastra builds intelligent, future-ready solutions on solid foundations: strategy, governance, and deep technical expertise. From vision to execution, it guides clients through every phase of their AI journey, delivering trusted results that last. Adastra is a leading provider of Cloud Migration and Cloud Consulting services, specializing in modernizing IT infrastructure and data analytics. Adastra is an AWS Premier Tier Services Partner recognized by AWS as their Data and Analytics Consulting Partner of the Year (Global) and Innovation Partner of the Year (EMEA) in the 2024 awards. Adastra is a Microsoft Advanced Specialization Partner in Data & AI, Infrastructure and Digital & App Innovation. We are proud to have won the Azure Data & AI 2024 Microsoft Americas Partner of the Year Award. Adastra is a recognized Google Cloud Professional Service and Sell Partner specialized in Cloud Migration and Data Analytics. Adastra achieved Elite Partner Status with Databricks in 2025 reinforcing our dedication to driving innovation and excellence in data analytics and lakehouse technology. **Average Rating:** 4.9/5.0 **Total Reviews:** 16 **Who Is the Company Behind Adastra?** - **Seller:** [Adastra](https://www.g2.com/sellers/adastra) - **Year Founded:** 1995 - **HQ Location:** Toronto, Canada - **Twitter:** @AdastraCorp (418 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/12366 (1,722 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 65% Mid-Market, 29% Enterprise #### What Are Adastra's Pros and Cons? **Pros:** - Understanding (4 reviews) - Efficiency (3 reviews) - Expertise (3 reviews) - Technical Expertise (3 reviews) - Understanding Needs (3 reviews) **Cons:** - Communication Issues (1 reviews) - Difficult Learning (1 reviews) - Learning Curve (1 reviews) - Timezone Differences (1 reviews) - Time Zone Issues (1 reviews) ### 5. [ASP.NET Web Development](https://www.g2.com/products/asp-net-web-development/reviews) A track record of building 20+ technology products for startups over the last 10 years in Microsoft Technologies Development. Experience Matters! **Average Rating:** 4.5/5.0 **Total Reviews:** 15 **Who Is the Company Behind ASP.NET Web Development?** - **Seller:** [Brainsmiths Labs](https://www.g2.com/sellers/brainsmiths-labs) - **Year Founded:** 2017 - **HQ Location:** Delhi (NCR), Delhi - **Twitter:** @brainsmithslabs (13 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2729933 (13 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Computer Software - **Company Size:** 44% Enterprise, 31% Mid-Market ### 6. [Beyond Key Systems](https://www.g2.com/products/beyond-key-systems/reviews) Beyond Key has been providing software services to clients around the world since 2005, including those in the United States, Canada, United Kingdom, Europe, and Australia. The company provides digital transformation and product engineering services by delivering enterprise-grade, consumer-focused applications & technological solutions with cloud, data, Omni-channeling, and customer engagement at the focal. Beyond Key has a team of 250+ domain experts in various cutting-edge technologies, including Microsoft 365 (SharePoint and Power Platform), Modern Data Warehousing, Business Intelligence (BI), Databricks, Snowflake, MS Fabric, Artificial Intelligence, NLP, Machine Learning, and Dynamics 365. Beyond Key is a Microsoft Gold Partner and recently endorsed as Great Place to Work (an industry’s leading certification standard) for the second time in a row. Beyond Key is also a gold winner for Company of the Year by Stevie International Business Awards, Gold winner of IT Service Provider of the Year by Titan Awards, and silver winner in the Most Customer Friendly Company of the Year for the Best in Biz Awards. **Average Rating:** 4.8/5.0 **Total Reviews:** 4 **Who Is the Company Behind Beyond Key Systems?** - **Seller:** [Beyond Key](https://www.g2.com/sellers/beyond-key-0a7671a6-9703-48b0-8f07-7e0acf4eadcc) - **Year Founded:** 2017 - **HQ Location:** Chicago, Illinois - **Twitter:** @KeyBeyond (195 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/beyond-key-systems-pvt-ltd/ (374 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Mid-Market, 25% Enterprise ### 7. [Brite Global](https://www.g2.com/products/brite-global/reviews) Brite Global is a premier Microsoft Dynamics consulting firm, specializing in the deployment and implementation of Microsoft Dynamics CRM and Custom Software solutions for companies of all sizes. **Average Rating:** 4.0/5.0 **Total Reviews:** 2 **Who Is the Company Behind Brite Global?** - **Seller:** [Brite Global](https://www.g2.com/sellers/brite-global) - **Year Founded:** 2005 - **HQ Location:** Teaneck, US - **Twitter:** @Britemgzine33 (19 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2732909 (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business ### 8. [Centric Consulting](https://www.g2.com/products/centric-consulting/reviews) Centric Consulting is a business consulting and technology solutions firm that delivers innovative and balanced solutions **Average Rating:** 3.8/5.0 **Total Reviews:** 17 **Who Is the Company Behind Centric Consulting?** - **Seller:** [Centric Consulting](https://www.g2.com/sellers/centric-consulting) - **Year Founded:** 1999 - **HQ Location:** Dayton, OH - **Twitter:** @centric (2,093 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/centric-consulting/ (1,163 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 47% Enterprise, 35% Small-Business ### 9. [Cleverbit Software](https://www.g2.com/products/cleverbit-software/reviews) Cleverbit Software builds and operates high-performance, fully managed software development teams for mid-to-large organizations that need to scale delivery without losing control, transparency, or long-term ownership. Unlike traditional outsourcing or staff-augmentation providers, Cleverbit delivers autonomous, outcome-driven teams that integrate directly into a client’s existing organization, processes, and technology stack. Teams operate as an extension of the client, reducing the need for micromanagement while maintaining clear accountability and governance. What Cleverbit Software does \*Builds and manages high-performance software development teams aligned to client business goals \*Provides fully managed, delivery-ready teams rather than individual contractors \*Enables organizations to scale engineering capacity quickly and safely \*Supports optional full internalization of teams through an SPV ownership model How Cleverbit delivers value \*Each team is led by an experienced technical leader responsible for execution, communication, and technical direction \*Teams are outcome-driven, self-sufficient, and designed to operate autonomously \*Delivery is supported by transparent ways of working, documented processes, and clear governance structures \*AI-integrated workflows are used to improve efficiency, quality, and decision-making while maintaining strong controls Key features \*Fully managed software development teams \*Governance-first delivery model with full visibility into delivery and decision-making \*Zero vendor lock-in with handover-ready teams from day one \*Option to fully own and internalize teams, including people, processes, tools, and IP, via an SPV structure \*Strong focus on knowledge transfer, documentation, and continuity Areas of specialization \*Microsoft Azure and the Azure BI stack \*Business Intelligence, Power BI, and data visualization \*Enterprise SaaS platforms \*Big data and AI-enabled workflows \*Regulated industries, including FinTech, RegTech, and Banking Benefits for customers \*Faster and more predictable software delivery \*Reduced long-term outsourcing and vendor dependency risk \*Full IP ownership and clear paths to internal capability building \*Teams that scale safely and remain aligned with business objectives over time **Average Rating:** 5.0/5.0 **Total Reviews:** 2 **Who Is the Company Behind Cleverbit Software?** - **Seller:** [Cleverbit Software](https://www.g2.com/sellers/cleverbit-software) - **Year Founded:** 2016 - **HQ Location:** San Gwann, MT - **LinkedIn® Page:** https://www.linkedin.com/company/cleverbit-software/ (55 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 50% Small-Business, 50% Mid-Market #### What Are Cleverbit Software's Pros and Cons? **Pros:** - Understanding (1 reviews) - Understanding Needs (1 reviews) ### 10. [dbaDIRECT](https://www.g2.com/products/dbadirect/reviews) Remote infrastructure management. **Average Rating:** 4.0/5.0 **Total Reviews:** 2 **Who Is the Company Behind dbaDIRECT?** - **Seller:** [dbaDIRECT](https://www.g2.com/sellers/dbadirect) - **Year Founded:** 1999 - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Enterprise, 50% Mid-Market ### 11. [Genesys Platform Business Intelligence Solutions](https://www.g2.com/products/genesys-platform-business-intelligence-solutions/reviews) Voxai Solutions specializes in enterprise communications systems technology providing consulting services and business strategies. **Average Rating:** 4.0/5.0 **Total Reviews:** 2 **Who Is the Company Behind Genesys Platform Business Intelligence Solutions?** - **Seller:** [Voxai Solutions](https://www.g2.com/sellers/voxai-solutions) - **Year Founded:** 2005 - **HQ Location:** Coppell, Texas, United States - **Twitter:** @VoxaiSolutions (169 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/voxai-solutions/ (169 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Enterprise ### 12. [Hexaware](https://www.g2.com/products/hexaware/reviews) Hexaware is a global technology and business process services company driven by a singular purpose: to create smiles through great people and technology. Guided by the company’s vision to be the most loved digital transformation partner, Hexaware empowers enterprises to build, transform, run and optimize their technology and business processes for a rapidly changing world. Operating in 54 offices across 28 countries, the company serves 12 sectors, including banking, financial institutions, insurance, life sciences & healthcare, retail & consumer, manufacturing, travel & hospitality, high-tech, professional services, telecom and utilities, transportation and logistics, and educational institutions. Hexaware’s offerings, including application services, cybersecurity, enterprise automation, generative AI, sustainability services and testing, drive agility and operational excellence for 370+ clients. Hexaware’s expertise spans six core service lines: Business Process Services to outsource, manage and automate business processes; Cloud services to accelerate digital journeys up to 2x faster than industry standards; Data & AI for actionable insights and smarter decision-making; Digital IT Operations to run, optimize and secure applications and infrastructure; Digital & Software to deliver impactful software solutions; and Enterprise Platform Services to build businesses on the world’s leading platforms. Three proprietary platforms deliver transformative outcomes: RapidX™, a robust digital transformation accelerator powered by GenAI, streamlines workflows and enhances agility by leveraging advanced technologies for innovation. Amaze® holistically automates the cloud journey, delivering strategic and cost-efficient adoption and modernization solutions. Tensai® harnesses AI/ML to drive intelligent automation, enabling smarter decision-making and adaptive business processes. With 30+ years of enabling transformation, Hexaware is committed to people, the planet and progress. **Average Rating:** 3.7/5.0 **Total Reviews:** 3 **Who Is the Company Behind Hexaware?** - **Seller:** [Hexaware Technologies](https://www.g2.com/sellers/hexaware-technologies) - **Year Founded:** 1990 - **HQ Location:** Navi Mumbai, Maharashtra, India - **Twitter:** @HexawareGlobal (13,977 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/hexaware-technologies (32,765 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 67% Small-Business, 33% Mid-Market ### 13. [Infosys BPM](https://www.g2.com/products/infosys-bpm/reviews) Infosys BPM Ltd., the business process management (BPM) subsidiary of Infosys Ltd. (NYSE: INFY), was established in April 2002. We offer integrated end-to-end transformative BPM services and have journeyed through the table-stakes of effectiveness and efficiency with an ever-increasing focus on enhancing stakeholder experience and empathy. We enable clients to navigate their digital journey, operating from 35 delivery centers across 14 countries, with over 50,200 people from more than 110 nationalities. **Average Rating:** 4.0/5.0 **Total Reviews:** 2 **Who Is the Company Behind Infosys BPM?** - **Seller:** [Infosys BPM](https://www.g2.com/sellers/infosys-bpm) - **Year Founded:** 2002 - **HQ Location:** Bengaluru, Karnataka - **Twitter:** @infosysbpm (8,091 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/infosys-bpm/ (43,856 employees on LinkedIn®) - **Ownership:** NSE: INFY **Who Uses This Product?** - **Company Size:** 50% Mid-Market, 50% Small-Business ### 14. [OpenXcell](https://www.g2.com/products/openxcell/reviews) Founded in 2009, Openxcell is at the forefront of AI-driven innovation, offering cutting-edge software development services that propel businesses into the future. With a global team of 500+ experts, we have successfully delivered over 1000 transformative solutions, specializing in AI strategy, custom LLMs, web and mobile app development, data engineering, and blockchain technologies. Our expertise lies in creating tailored AI and software solutions that enhance productivity, optimize operations, and elevate customer engagement across industries. From pioneering AI applications to robust enterprise solutions, we transform your vision into a reality that drives measurable success. With strategic locations in India, the USA, and beyond, Openxcell is your ideal partner in innovation. Let’s work together to unlock the power of AI and turn your ideas into revenue-generating business solutions. Connect with us today and embark on a journey of growth and transformation. **Average Rating:** 4.8/5.0 **Total Reviews:** 19 **Who Is the Company Behind OpenXcell?** - **Seller:** [OpenXcell](https://www.g2.com/sellers/openxcell) - **Year Founded:** 2009 - **HQ Location:** Las Vegas - **Twitter:** @openxcell (2,717 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/openxcell/?originalSubdomain=in (452 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 95% Small-Business, 5% Mid-Market #### What Are OpenXcell's Pros and Cons? **Pros:** - Collaboration (1 reviews) - Expertise (1 reviews) - Innovation (1 reviews) - Integrations (1 reviews) - Problem Solving (1 reviews) **Cons:** - Integration Issues (1 reviews) - Technical Issues (1 reviews) ### 15. [PROSHORE ready-to-code dev teams](https://www.g2.com/products/proshore-ready-to-code-dev-teams/reviews) Regardless of where you are in your product stage – hiring, training, and managing a dedicated development team is one of the biggest costs to your go-to-market strategy. Not to mention the threats of scarcity and turnover of talents you spend massive resources on. Proshore helps you relieve that resource burden so that you can focus on your SaaS. We help you accelerate your development targets with ready-to-code dev teams you don’t have to hire, train or micromanage. Our ready-to-code dev teams are self-managed and dedicated remote units that can augment your existing development capacity or even become your primary development department. We encourage minimum viable teams of at least 3 so that we can: 1. Handle management on our side and remove that burden from your plate. 2. Create and follow a process so that project progress is documented and trackable. 3. Guarantee the quality and deadline of deliverables with code you will be proud of. Let's build software customers love in half the time and cost – request a consultation today! **Average Rating:** 4.6/5.0 **Total Reviews:** 4 **Who Is the Company Behind PROSHORE ready-to-code dev teams?** - **Seller:** [Proshore](https://www.g2.com/sellers/proshore) - **Year Founded:** 2009 - **HQ Location:** Eindhoven, NL - **Twitter:** @proshore (84 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/proshore/ (82 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 75% Small-Business #### What Are PROSHORE ready-to-code dev teams's Pros and Cons? **Pros:** - Flexibility (2 reviews) - Quality (2 reviews) - Communication (1 reviews) - Efficiency (1 reviews) - Expertise (1 reviews) ### 16. [QA Madness](https://www.g2.com/products/qa-madness/reviews) QA Madness is a quality assurance and software testing company. We are dedicated to assisting businesses in elevating the quality of their digital products and IT services. Our team brings extensive experience in diverse industries, including software development & AI, healthcare, fintech, media & entertainment, e-commerce, supply chain & logistics. **Average Rating:** 4.8/5.0 **Total Reviews:** 16 **Who Is the Company Behind QA Madness?** - **Seller:** [QA Madness](https://www.g2.com/sellers/qa-madness) - **Year Founded:** 2013 - **HQ Location:** Warsaw, Poland - **Twitter:** @Qamadness (385 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/qamadness (99 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Computer Software - **Company Size:** 69% Small-Business, 25% Mid-Market #### What Are QA Madness's Pros and Cons? **Pros:** - Expertise (1 reviews) - Flexibility (1 reviews) - Skill Development (1 reviews) ### 17. [ROI Healthcare Solutions](https://www.g2.com/products/roi-healthcare-solutions/reviews) ROI Healthcare Solutions, founded in 1999, is a CloudSuite specialized, Birst Enabled Infor Alliance Partner and KLAS Category Leader that works with providers to reduce costs, increase efficiency, create confidence, and drive success of planning, implementation, and optimization of Infor's ERP & BI solutions. ROI's differentiators are centered around the deep business experience, technical knowledge, passion, and integrity of our team members within the healthcare and Infor Lawson communities. Each resource is committed to a high performance, high quality, tangible results, and cohesive partnership with each client, enabling self-sufficiency and confidence once our engagements have been completed. **Average Rating:** 4.5/5.0 **Total Reviews:** 3 **Who Is the Company Behind ROI Healthcare Solutions?** - **Seller:** [ROI Healthcare Solutions](https://www.g2.com/sellers/roi-healthcare-solutions) - **Year Founded:** 1999 - **HQ Location:** Atlanta, US - **Twitter:** @ROIHS (103 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/roi-healthcare-solutions-llc (169 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 33% Enterprise, 33% Mid-Market ### 18. [Saigon Technology](https://www.g2.com/products/saigon-technology/reviews) Custom Software Development Company - Why Saigon Technology for your project? Already from the project launch, you will recognize and appreciate Saigon Technology team’s technology skills, business domain expertise and smart project management – from initial requirements definition and business process modeling to user training and solution support and maintenance. **Average Rating:** 5.0/5.0 **Total Reviews:** 21 **Who Is the Company Behind Saigon Technology?** - **Seller:** [Saigon Technology](https://www.g2.com/sellers/saigon-technology) - **Year Founded:** 2012 - **HQ Location:** Ho Chi Minh - **Twitter:** @saigontech (769 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/saigon-technology (411 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 48% Small-Business, 33% Mid-Market #### What Are Saigon Technology's Pros and Cons? **Pros:** - Commitment (1 reviews) - Expertise (1 reviews) - Quality (1 reviews) - Team Quality (1 reviews) - Understanding (1 reviews) **Cons:** - Communication Issues (1 reviews) - Poor Customer Support (1 reviews) ### 19. [Settings Infotech](https://www.g2.com/products/settings-infotech/reviews) Settings Infotech is a global leader in IT services that provides IT solutions for businesses. It offers a website, mobile application, custom software development, digital marketing, UI-UX design services, artificial intelligence (AI), game development, cyber security, data science, cloud computing, etc. We are located in USA, India, Dubai, Australia, United Kingdom, and Canada. **Average Rating:** 5.0/5.0 **Total Reviews:** 2 **Who Is the Company Behind Settings Infotech?** - **Seller:** [Settings Infotech](https://www.g2.com/sellers/settings-infotech) - **Year Founded:** 2018 - **HQ Location:** Surat, IN - **Twitter:** @SettingsInfotec (2 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/settings-infotech-company (9 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business ### 20. [theITSupportCenter](https://www.g2.com/products/theitsupportcenter/reviews) theITSupportCenter is an on-shore IT Service company, providing immediate, expert, remote end user support, 24x7 to Fortune 5000 companies. **Average Rating:** 5.0/5.0 **Total Reviews:** 2 **Who Is the Company Behind theITSupportCenter?** - **Seller:** [theITSupportCenter](https://www.g2.com/sellers/theitsupportcenter) - **HQ Location:** West Conshohocken, US - **LinkedIn® Page:** https://www.linkedin.com/company/theitsupportcenter-llc (137 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 50% Enterprise ### 21. [ULAM LABS](https://www.g2.com/products/ulam-labs/reviews) ULAM LABS builds secure, scalable, and high-performance software for industries where security, compliance, and reliability come first. We combine deep technical expertise with a strong infrastructure focus to help businesses overcome complex engineering and scaling challenges. We bring particular value to companies in FinTech, MedTech, and Cybersecurity - industries where security, compliance, and long-term reliability are mission-critical. Our engineers don’t just execute but they think like partners. We’ve helped ambitious teams design stable architectures, ensure regulatory compliance, and scale systems to handle numbers of users and transactions. Based in Poland, we work in agile, collaborative models whether as a full delivery team or in close collaboration with existing internal teams. Let’s turn your next idea into the next big thing. Ready to chat? **Average Rating:** 5.0/5.0 **Total Reviews:** 2 **Who Is the Company Behind ULAM LABS?** - **Seller:** [ULAM LABS](https://www.g2.com/sellers/ulam-labs) - **Year Founded:** 2016 - **HQ Location:** Wrocław, PL - **Twitter:** @ulamlabs (748 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/ulam-labs (46 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business ### 22. [Yellow](https://www.g2.com/products/yellowsystems/reviews) Yellow is a Web and Mobile Development company that has built over 40 products for clients from the USA and Europe. Knowing the markets and being tech-savvy, we put business needs first and build cutting-edge solutions to help you get the product you want. WE FOCUS ON: ✔Web Development ✔Mobile App Development ✔Chat and Chatbot Development ✔ML & AI ✔UX/UI Design Our team is ready to help you realize your mobile or web solution. Whether you are a brand new startup or an established enterprise, we are ready to help you build maintainable, scalable, and future-proof software. WHY US? ✔Business before technology ✔Cross-review ✔Daily communication ✔Clients participate in development ✔No suspicious processes ✔Post-launch support Let’s build a great software solution together: hi@yellow.systems **Average Rating:** 5.0/5.0 **Total Reviews:** 8 **Who Is the Company Behind Yellow?** - **Seller:** [Yellow Systems](https://www.g2.com/sellers/yellow-systems) - **Year Founded:** 2015 - **HQ Location:** San Francisco, California, United States - **Twitter:** @yellow_systems (1,334 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/yellow-systems (60 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 38% Small-Business, 38% Mid-Market ### 23. [ABSYZ Software Consulting](https://www.g2.com/products/absyz-software-consulting/reviews) ABSYZ Software Consulting is a Gold Consulting Partner in Salesforce ecosystem. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 **Who Is the Company Behind ABSYZ Software Consulting?** - **Seller:** [ABSYZ Software Consulting](https://www.g2.com/sellers/absyz-software-consulting) - **Year Founded:** 2011 - **HQ Location:** Wixom, Michigan, United States - **Twitter:** @absyz (591 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/absyz-ltd- (474 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Mid-Market ### 24. [ACA IT-Solutions](https://www.g2.com/products/aca-it-solutions/reviews) ACA IT-Solutions provides IT services from A to Z. The activities include consultancy, design, installation, migration, implementation and management of ICT environments. **Average Rating:** 3.5/5.0 **Total Reviews:** 1 **Who Is the Company Behind ACA IT-Solutions?** - **Seller:** [ACA IT-Solutions](https://www.g2.com/sellers/aca-it-solutions) - **Year Founded:** 1983 - **HQ Location:** Eindhoven, NL - **Twitter:** @ACA_IT_NL (129 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/aca-it-solutions-bv/ (70 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business ### 25. [Akvelon](https://www.g2.com/products/akvelon/reviews) Akvelon provides cutting-edge products and solutions that span multiple technology domains. **Average Rating:** 4.5/5.0 **Total Reviews:** 1 **Who Is the Company Behind Akvelon?** - **Seller:** [Akvelon](https://www.g2.com/sellers/akvelon) - **Year Founded:** 2000 - **HQ Location:** Bellevue, US - **Twitter:** @AkvelonInc (1,352 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/akvelon/ (654 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Enterprise ## What Is IT Outsourcing Services? [Other Services Providers](https://www.g2.com/categories/other-services-a3556bb7-df48-4d51-af00-82ad0505f4c5) ## What Software Categories Are Similar to IT Outsourcing Services? - [Digital Transformation Consulting Providers](https://www.g2.com/categories/digital-transformation-consulting) - [Android Developers ](https://www.g2.com/categories/android-developers) - [iOS Developers ](https://www.g2.com/categories/ios-developers) - [JavaScript Developers ](https://www.g2.com/categories/javascript-developers) - [Managed IT Services Providers](https://www.g2.com/categories/managed-it-services) - [AI Development Services Providers](https://www.g2.com/categories/ai-development-services) - [Software Developer Services Providers](https://www.g2.com/categories/software-developer-services) --- ## How Do You Choose the Right IT Outsourcing Services? ### What You Should Know About IT Outsourcing Services ### What are IT Outsourcing Services? A modern business can live and die by the efficiency of its computer systems and hardware infrastructure. If an internal network crashes, or data is corrupted, a company’s operations can be slowed to a halt. It can also be set back a great deal with regard to money, time, and resources. The value of technology and an qualified team of professionals has become equally important, if not more important, to a functioning business than any other department. Countless businesses, regardless of industry, do not dedicate the appropriate resources or simply do not have the experience necessary to handle information technology (IT) as a whole. Other companies simply want to scale quickly and need a helping hand during this period of growth. With the help of outsourced IT services, businesses can offload this continuous tech support—or select components of it—to an experienced services provider. The solutions offered by IT services providers can range from basic consulting to complete oversight of your hardware and software operations and everything in between. You may enlist the help of a virtual CIO to lead an internal IT staff, or forego an in-house IT staff entirely to leverage an agency’s full-time employees for completely managed IT services. Whatever role these providers play in your operations, these infrastructure services can be an invaluable part of your business process strategy and ensure your business never falls short when it comes to technology. Key Benefits of IT Outsourcing Services - Improve the security and stability of critical systems and software - Reduce the responsibilities of in-house staff - Optimize overall IT strategy and execution - Save costs through less internal training and faster incident response ### Why Use IT Outsourcing Services? Enterprise businesses are made up of hundreds or thousands of people who each contribute their own expertise and can specialize in a certain facet of the well-oiled machine. In these cases, the sum is greater than the parts, and dedicated departments are given the proper support to perform at the highest level. It is a different story for small and midsize businesses, where strategy is continually improved upon, and the infrastructure is a work in progress. Regardless of industry, these businesses do not always have the luxury of fully formed departments, and often need to make sacrifices to keep a competitive advantage as they define their brand and gain traction. The IT outsourcing industry can help a growing business execute the many and varied tasks of a modern IT department, from cloud computing operations to data collection and auditing. These professionals can help deploy and monitor business applications, removing this stress from staff so they can focus their attention elsewhere. For businesses with a minimal technology demand, it may be unnecessary to seek out service level agreements (SLAs) with these services providers. But if you are a vendor that relies on a wide portfolio of tech solutions, and you lack the current staffing but cannot risk any gaps in your IT service, the potential costs you face far outweigh the costs associated with these services. Moreover, the right provider can propel your business into the future by increasing your capabilities and your ability to serve more customers. ### Who Uses IT Outsourcing Services? If your business does not already have a comprehensive IT program but has the demand for one (or will have the demand in the near future), the solutions offered by these providers are a sensible consideration. Management teams might consult with an IT services provider to help plan and execute the entirety of IT operations or select components based on the specific needs of an organization. In other cases, an existing IT team may enlist a services provider to fulfill certain roles that are currently lacking or assist with particular initiatives or periods of high demand. Creating a work relationship with an IT outsourcing company is a significant investment in your business, and can quite literally transform your organization for the foreseeable future. You should research the pros and cons of outsourcing and discuss in great detail with your in-house technology experts before deciding if it’s right for you. For thousands of brands across the world, the benefits of outsourcing are substantial, and these providers often unlock potential in an organization at pivotal moments in their journey. If your company has a chief technology officer, lead engineer, or other IT specialist, they may be the main point of contact when working with an IT outsourcing team. With that said, the duties performed by these industry experts are essential to the entire organization, and the benefits will be felt regardless of your place within the business. Your executive team may choose to reach out to an [IT infrastructure consulting provider](https://www.g2.com/categories/it-infrastructure-consulting) who can help identify problem areas and explain how outsourcing might be a worthwhile extension of the department. ### Kinds of IT Outsourcing Services When you hire an agency for IT-related work, this can entail a variety of services. A service level agreement with one of these providers will be tailored to fit a company's particular needs at the moment and can be adjusted along the way to add or subtract different solutions. Your provider of choice may specialize in certain hardware systems or only offer a portion of services compared to others in that category. There are also a number of other services categories that your provider may fall into. Some will offer innovation and development solutions in addition to more standard processes, whereas others may specialize in strategy or consulting but provide some sort of IT management and assistance. Because each business in this category is unique, it will require some investigation on your end to determine if a specific agency is a logical investment for your brand. If there is not enough information readily available on its website, you may be able to send an email inquiry or call a provider by phone without agreeing to significant costs. Below are some of the primary offerings you can expect to find with these agencies. If one or more fit the bill of what your company could use moving forward, keep these terms in mind when doing your independent research and determining which providers to contact. **Managed IT services —** This is a blanket term used to describe any traditionally in-house process of your IT department for which a provider assumes the responsibility. It is a vague label that does not always imply the same features from business to business, but it does imply a degree of task management and oversight that absolves your internal staff of certain responsibilities. **Infrastructure management —** Infrastructure management services are designed to ensure that the systems in place within an organization (e.g., hardware, software, networks) are configured and synced properly. An IT infrastructure is like the technology skeleton of a business, involving both physical and virtual environments working together for company-wide technical operations. These individual components will need to be assessed at regular intervals, tested in relation to one another, and updated to run at the optimal level. Infrastructure services involve those tasks related to keeping an IT infrastructure up to date and performing as expected. In some cases, this can involve recommending or facilitating upgrades to individual assets. **IT security —** IT security can often mean the same thing as cybersecurity, and IT security services providers will often label themselves as [cybersecurity providers](https://www.g2.com/categories/cybersecurity-services) or provide many of the same solutions. But an IT security specialist might be dedicated to enterprise systems and handling core company networks. For disaster recovery on these mission-critical systems or reinforcing a cloud computing environment against threats, IT security services can help in these concentrated infrastructures. Some IT security teams will also offer managed firewalls and regulatory compliance services to crosscheck your IT applications and devices against up-to-date security standards. **Service desk outsourcing —** With the help of [service desk software](https://www.g2.com/categories/service-desk), IT specialists can facilitate fast resolution of internal company technology issues. Large companies tend to have a local team within the IT department dedicated to resolving employee issues as they arise, such as a broken application or issues downloading a program. A number of managed services providers have the capability to fill these roles, so your staff can report their day-to-day issues over an online messaging system and have them resolved or walked through offsite. Unlike [managed help desk providers](https://www.g2.com/categories/managed-live-chat), service desk outsourcing is focused solely on internal tech support. This dedicated service can provide many benefits to a growing organization and give the staff peace of mind when it comes to mission critical systems and random support problems that may arise. ### Software and Services Related to IT Outsourcing Services The following are some solutions that can complement IT outsourcing services to help your information technology department perform its best and provide security and confidence to your organization as a result. **IT strategy consulting —** Information technology is not a simple science, and each day new innovations and shifting paradigms add to the complexity. [IT strategy consulting providers](https://www.g2.com/categories/it-strategy-consulting) can guide your management team through the winding roads of IT, from developing a hiring strategy to which data systems would best serve your organization. An IT consulting agency can also offer advice when it comes to the advantages and disadvantages of outsourcing, along with whether or not it’s a smart move for your business and specific areas where they would be most beneficial at the moment. [Management consulting providers](https://www.g2.com/categories/management-consulting) can sometimes offer aspects of IT consulting or help with managing an IT team, whether internal, external, or a combination of the two. **Data center infrastructure —** A business can produce an endless stream of data, involving everything from sales numbers to the daily performance levels of enterprise systems. Handling this copious amount of data requires not only a great deal of effort but also powerful, secure storage drivers and other hardware. Depending on the size of the company and its corresponding data output, these devices can add significant costs, hassles, and risks for office staff. [Data center infrastructure providers](https://www.g2.com/categories/data-center-infrastructure) are designed to take the load off of IT departments when it comes to hosting these elaborate, costly machines. Depending on the provider, they may offer storage and maintenance of company-owned hardware, fully hosted drivers and networks with space for rent, or some combination of both. If your company would benefit from the outsourcing of major IT infrastructure equipment, instead of or in addition to the managed services of some sort, you might consider consulting with a data center such as this. These businesses are also referred to as colocation centers. A number of IT services providers also offer some form of colocation or are partnered with data centers for network hosting and other benefits. **IT management software —** IT management is a family of software applications related to the diverse tasks and responsibilities of IT teams. [IT management software](https://www.g2.com/categories/it-management) works in conjunction with [IT infrastructure software](https://www.g2.com/categories/it-infrastructure) to help these departments configure, deploy, and maintain company-wide technology. IT outsourcing providers will leverage a number of robust platforms in this category to handle client services, and manage their own internal systems, for that matter. Building out a stack of quality software tools from both these categories is an essential step for getting the modern workplace up and running.