# Best IT Asset Management Software - Page 3 *By [Tian Lin](https://research.g2.com/insights/author/tian-lin)* IT asset management (ITAM) software assists with IT asset lifecycle management. The central purpose of ITAM software is to create and maintain a database encompassing the company’s digital, physical, and virtual components. This allows IT teams to gain insight into the current state and capacity of the company’s infrastructure. IT managers can utilize this information to make long-term procurement plans for IT asset purchase, maintenance, disposal, and replacement. On top of building asset databases, ITAM tools often contain features to manage contracts, finances, and risks associated with inventory. Companies can further use these tools for software patching and policy governance. ITAM software ensures each connection is approved, properly formatted, and updated, thereby reducing security risks. Real-time monitoring features allow ITAM products to identify new connections and inform administrators of new and potentially unapproved devices. Some ITAM tools not only manage hardware but also contain the capabilities of [software asset management tools](https://www.g2crowd.com/categories/software-asset-management). To qualify for inclusion in the IT Asset Management category, a product must: - Create a central IT asset database that includes common physical IT assets such as workstations, laptops, servers, printers, routers, and various Internet of Things (IoT) devices - Report the status of each IT asset, including license, warranty, contract, lifecycle, and user information - Automatically discover or manually create new IT assets ## Top IT Asset Management Software at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [NinjaOne](https://www.g2.com/products/ninjaone/reviews) | 4.7/5.0 (4,635 reviews) | Live endpoint inventory with automated patch enforcement | "[Revolutionalised Our Workflows](https://www.g2.com/survey_responses/ninjaone-review-8785777)" | | 2 | [ServiceNow IT Asset Management](https://www.g2.com/products/servicenow-it-asset-management/reviews) | 4.3/5.0 (486 reviews) | Lifecycle tracking inside ServiceNow ITSM workflows | "[A Practical Look at ServiceNow IT Asset Management - Strengths and Challenges](https://www.g2.com/survey_responses/servicenow-it-asset-management-review-12974892)" | | 3 | [Deel IT](https://www.g2.com/products/deel-it/reviews) | 4.8/5.0 (279 reviews) | Global device logistics for distributed contractors | "[Facilitate International Payments with Efficiency](https://www.g2.com/survey_responses/deel-it-review-13120639)" | | 4 | [Atera](https://www.g2.com/products/atera/reviews) | 4.6/5.0 (1,207 reviews) | Per-technician RMM with unlimited endpoint patching | "[A practical way to coordinate technicians, users, and infrastructure work](https://www.g2.com/survey_responses/atera-review-13121276)" | | 5 | [TeamViewer](https://www.g2.com/products/teamviewer/reviews) | 4.5/5.0 (3,950 reviews) | Remote asset support with device monitoring | "[TeamViewer’s Global Culture and Expanding Digital Workplace Vision](https://www.g2.com/survey_responses/teamviewer-review-13087488)" | | 6 | [Tanium](https://www.g2.com/products/tanium/reviews) | 4.5/5.0 (69 reviews) | Real-time endpoint queries across large-scale infrastructure | "[Real-Time Endpoint Visibility and Powerful Automation in One Platform](https://www.g2.com/survey_responses/tanium-review-13128393)" | | 7 | [Freshservice](https://www.g2.com/products/freshservice/reviews) | 4.6/5.0 (1,295 reviews) | ITIL-aligned ticketing with integrated CMDB | "[User-Friendly No-Code Automation with Helpful API Integrations and Reporting](https://www.g2.com/survey_responses/freshservice-review-13141245)" | | 8 | [IT Glue](https://www.g2.com/products/it-glue/reviews) | 4.6/5.0 (707 reviews) | — | "[Centralized Documentation That Streamlines Support and Collaboration](https://www.g2.com/survey_responses/it-glue-review-12813006)" | | 9 | [Flexera One](https://www.g2.com/products/flexera-one/reviews) | 4.3/5.0 (116 reviews) | License reconciliation with Technopedia normalization engine | "[Streamlined Software Compliance and Inventory Tracking](https://www.g2.com/survey_responses/flexera-one-review-11545976)" | | 10 | [HCL BigFix](https://www.g2.com/products/hcl-technologies-hcl-bigfix/reviews) | 4.5/5.0 (85 reviews) | — | "[Real-Time Visibility and Centralized Endpoint Management That Scales](https://www.g2.com/survey_responses/hcl-bigfix-review-12330404)" | --- ## What Are the Most Common Questions About IT Asset Management Software? *AI-generated · Last updated: May 26, 2026* ### What IT Asset Management providing WiFi-based phones with faxing and texting integration for small teams? Based on G2 reviews, small teams evaluating IT Asset Management software most often prioritize centralized visibility, easy setup, and the ability to manage devices and workflows from one place. Reviewers consistently mention that products in this category are most useful when they simplify day-to-day administration, reduce manual tracking, and support distributed work without adding complexity. According to verified users, strong integrations, straightforward interfaces, and faster onboarding matter more than broad feature claims alone. G2 reviewers mention that buyers should look for tools that keep asset records accurate, streamline onboarding and offboarding, and make it easier to track equipment, software, and support activity across locations. ### What highest rated IT Asset Management for small dental offices and tow businesses needing unified communications? Based on G2 reviews, smaller organizations typically value IT Asset Management software that is easy to learn, simple to deploy, and effective at keeping assets, users, and support work organized in one place. According to verified users, the most helpful products reduce spreadsheet work, improve visibility into assigned devices, and support faster issue resolution through centralized records. G2 reviewers mention that reliability, intuitive navigation, and responsive support are especially important for lean teams without dedicated platform specialists. In this category, highly rated tools tend to stand out when they help teams monitor inventory, document ownership, and stay current on hardware status without requiring heavy customization or a long setup cycle. ### What is the best IT Asset Management for founders making phone calls without disclosing personal cell numbers? Based on G2 reviews, [NinjaOne](https://www.g2.com/products/ninjaone/reviews) stands out as the strongest fit within this dataset because reviewers repeatedly highlight centralized management, remote support, and an easy-to-use interface that helps keep business operations separate and organized. According to verified users, founders and small teams tend to benefit most from software that simplifies device oversight, reduces manual processes, and supports work from anywhere through one platform. G2 reviewers mention that having asset visibility, remote access, and streamlined onboarding in a single tool makes it easier to manage operations professionally as a company grows. While reviews focus on IT management rather than calling workflows, ease of setup and centralized control are recurring strengths. **Here are some of the top-rated products on G2:** - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) – used for centralized endpoint management, remote access, patching, and asset visibility in growing teams ### Which IT Asset Management platforms allow answering calls from cell phone app via any location? Based on G2 reviews, this category data is centered on asset visibility, remote support, lifecycle tracking, and centralized IT operations rather than mobile calling workflows. According to verified users, the most relevant strengths buyers mention are remote management, support for distributed teams, and the ability to monitor and manage devices from anywhere. G2 reviewers mention that products such as NinjaOne, Deel IT, and Atera help teams support remote staff, manage global devices, and maintain visibility across multiple locations. However, the reviews provided do not specifically confirm cell phone app call answering capabilities. For this question, buyers should treat remote accessibility and distributed device management as supported review themes, while validating telephony-specific workflows directly in product evaluations. ### Which IT Asset Management systems solve dropped calls and calls routing to voicemail automatically? Based on G2 reviews, the strongest documented value in this category is operational visibility rather than direct telephony troubleshooting. According to verified users, these systems are most often praised for tracking hardware, software, device health, and support workflows in one place. G2 reviewers mention that centralized dashboards, proactive monitoring, and remote troubleshooting can help teams identify infrastructure or endpoint issues faster, which may indirectly improve service continuity. Still, the review data does not specifically verify dropped-call remediation or voicemail routing automation. Buyers asking this question should focus on products that reviewers describe as reliable, easy to monitor, and strong at issue detection, then confirm any voice-routing capabilities separately during demos or trials. ### Which IT Asset Management tools reduce reliability issues where phone system goes down during internet interruption? Based on G2 reviews, users in this category consistently value products that improve resilience through centralized management, monitoring, and better visibility into device and network-related issues. According to verified users, tools that reduce manual oversight and help teams respond faster to outages are especially useful in distributed environments. G2 reviewers mention proactive alerts, centralized dashboards, and automation as common advantages because they help IT teams spot failures, patch endpoints, and troubleshoot remotely before problems spread. That said, the review set does not directly confirm internet-failover or phone-system continuity features. Buyers concerned about interruption risk should prioritize platforms with strong monitoring and incident visibility, then verify communications failover requirements outside the review evidence. ### What IT Asset Management adopted by founders and account executives for ease of connecting multiple locations? Based on G2 reviews, teams connecting multiple locations tend to prefer software that centralizes inventory, support, and asset data so everyone works from the same source of truth. According to verified users, the biggest benefit is reducing fragmentation across spreadsheets, emails, and disconnected tools. G2 reviewers mention that products in this category are most effective when they support remote access, distributed device oversight, and straightforward onboarding for growing organizations. Review themes consistently point to easier collaboration, faster troubleshooting, and clearer ownership records when locations are managed in one platform. For founders and account-facing teams, the main buyer value is simplicity: software that keeps assets visible, current, and manageable across offices without creating extra administrative burden. ### What most trusted IT Asset Management by IT operations managers and system administrators based on user reviews? Based on G2 reviews, trust in this category is most often tied to visibility, reliability, and ease of managing assets at scale. According to verified users, products earn confidence when they centralize inventory, reduce spreadsheet dependence, and make it easier to track ownership, lifecycle status, and support history. G2 reviewers mention that trusted platforms also stand out for responsive support, straightforward setup, and integrations that keep data current across systems. Within this review set, buyers repeatedly praise solutions that improve operational consistency and reduce manual effort. For IT operations managers and system administrators, the most trusted options are the ones reviewers describe as dependable in daily use and effective at creating a clear, shared view of the environment. **Here are some of the top-rated products on G2:** - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) – chosen for centralized endpoint management, patching, remote support, and strong day-to-day usability - [ServiceNow IT Asset Management](https://www.g2.com/products/servicenow-it-asset-management/reviews) – used for lifecycle visibility, compliance tracking, reporting, and integration with broader IT workflows - [Atera](https://www.g2.com/products/atera/reviews) – valued for all-in-one monitoring, ticketing, automation, and managing many devices from one platform ### What should small business owners evaluate when choosing IT Asset Management for reliability and connectivity? Based on G2 reviews, small business owners should evaluate how well the software keeps asset information accurate, supports remote environments, and simplifies daily operations. According to verified users, the most important factors are ease of setup, intuitive navigation, centralized records, and the ability to monitor and manage devices without relying on scattered spreadsheets or multiple tools. G2 reviewers mention that strong integrations, clear reporting, and responsive support also matter because they reduce friction as teams grow. Reliability in this category is usually reflected through stable performance, faster issue visibility, and easier troubleshooting. Buyers should also check whether the platform fits their actual workflow, since some reviewers note that advanced customization and reporting can require more effort. ### What IT Asset Management used by founders for simple setup launching within one hour? Based on G2 reviews, founders looking for fast setup should focus on products reviewers describe as easy to deploy, intuitive to navigate, and quick to adopt without heavy technical overhead. According to verified users, the best early-stage fit is software that centralizes assets and support processes while minimizing training needs. G2 reviewers mention quick onboarding, clean interfaces, and immediate operational visibility as major advantages for lean teams. Across this dataset, users repeatedly value platforms that reduce manual tracking and let teams get productive quickly after setup. For founders, the strongest buying signal is not feature volume but how quickly the system starts delivering clarity on devices, ownership, and lifecycle management with minimal administrative friction. ## G2 Grid® for IT Asset Management Software ![G2 Grid® for IT Asset Management Software plotting products by satisfaction and market presence](https://www.g2.com/categories/it-asset-management/grids.png?focus%5B%5D=25671&focus%5B%5D=152661&focus%5B%5D=1621548&focus%5B%5D=16222&focus%5B%5D=2397&focus%5B%5D=14979&focus%5B%5D=2864&focus%5B%5D=107230) Highlighted products: NinjaOne, ServiceNow IT Asset Management, Deel IT, Atera, TeamViewer, Tanium, Freshservice, and Flexera One. Underlying data: [Grid® JSON](https://www.g2.com/categories/it-asset-management/grids.json?focus%5B%5D=ninjaone&focus%5B%5D=servicenow-it-asset-management&focus%5B%5D=deel-it&focus%5B%5D=atera&focus%5B%5D=teamviewer&focus%5B%5D=tanium&focus%5B%5D=freshservice&focus%5B%5D=flexera-one) ## How Many IT Asset Management Software Products Does G2 Track? **Total Products under this Category:** 252 ### Category Stats (Jul 2026) - **Average Rating**: 4.5/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: Tanium (+0.61%) - Among all products in this category, Tanium recorded the largest rating increase compared to last month *Last updated: July 22, 2026* ## How Does G2 Rank IT Asset Management Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 20,600+ Authentic Reviews - 252+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. --- **Sponsored** ### Guardian Alert Enterprise Guardian is a leading Physical Identity and Access Management (PIAM), Visitor Management, and Identity & Access Management (IAM) platform that unifies physical security, identity governance, and physical access control systems (PACS) into a single, automated solution. Guardian provides a single pane of glass to manage access for employees, contractors, and visitors, helping organizations reduce manual effort, automate workflows, improve compliance, and gain real-time visibility across facilities. 🔐 Physical Identity & Access Management (PIAM) Guardian transforms systems like LenelS2, C•CURE, Honeywell and Genetec into an identity-driven platform with lifecycle automation and governance. By integrating with HR systems (Workday, SAP, Oracle) and IT identity platforms, Guardian enables: Automated provisioning and deprovisioning Real-time access visibility User access reviews (UAR) and compliance reporting (NERC, SOC 2, HIPAA) This replaces fragmented processes with centralized, policy-based access control. 🏢 Enterprise Visitor Management Guardian delivers enterprise-grade visitor management beyond tools like Envoy, connecting visitor workflows directly to PACS and identity systems. Pre-registration, check-in, and badge printing Integration with turnstiles and access systems Real-time visibility into site activity This ensures secure, consistent visitor experiences across locations. 🧠 IAM with Cyber-Physical Convergence Guardian extends IAM solutions like Saviynt, SailPoint and Okta by bridging digital identity and physical access. Identity lifecycle automation (joiner, mover, leaver) Role-based access control (RBAC) Access certifications and audit reporting Organizations gain full control over who has access to what, across IT and physical environments. 🚀 Why Organizations Choose Guardian Guardian combines: End-to-end access automation HR–IT–PACS integration Enterprise visitor management Faster provisioning and reduced manual effort Improved compliance and audit readiness Mobile credentials and AI-driven insights Customers highlight ease of use, scalability, strong integrations, and responsive support. 🏭 Built for Enterprise & Regulated Environments Ideal for: Healthcare, energy, and utilities (NERC) Global enterprises with multiple PACS Financial services, manufacturing, and education Technology, Data Centers, Telecommunication Pharmaceuticals, Life Sciences, Biotech 📈 Key Outcomes Automated access processes Faster onboarding and provisioning Reduced risk (e.g., eliminating orphaned access) Enterprise-wide visibility Improved user experience 🌐 Flexible Deployment & Global Support Deploy Guardian your way—SaaS (US/EU), AWS, Azure, GCP, ServiceNow, or on-premise. Backed by a global services team and 24/7, 365 support with SLA, Guardian ensures success from implementation through operations. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=1391&secure%5Bchosen_at%5D=2026-07-23T06%3A32%3A57Z&secure%5Bdisplayable_resource_id%5D=358&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=21372&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=21372&secure%5Bresource_id%5D=1391&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=llm_category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fit-asset-management%3Fpage%3D11&secure%5Btoken%5D=cc36d8a5b3f586072ea7e2b1e03d522becb66c71eca806dafb716f30a8a6459c&secure%5Burl%5D=https%3A%2F%2Falertenterprise.com%2Fcontact%2F&secure%5Burl_type%5D=book_demo) --- ## What Are the Top-Rated IT Asset Management Software Products in 2026? ### 1. [Vivantio](https://www.g2.com/products/vivantio/reviews) Vivantio is service management software that helps IT teams, service desks, and customer support teams implement quickly, scale efficiently, and adapt workflows without added complexity. Vivantio helps service teams manage complexity without adding more of it. Built for IT service management, customer service operations, and enterprise service delivery, Vivantio gives teams the structure, flexibility, and visibility they need to improve service over time. Teams use Vivantio to implement faster, standardize workflows, automate manual work, and continuously improve service performance across departments. Key capabilities include: Fast, structured implementation Flexible workflows, forms, and processes Role-based workspaces and automation Reporting and dashboards for service improvement Self-service, knowledge management, and omni-channel support Vivantio is a strong fit for organizations that need powerful service management without forcing teams into rigid, overbuilt systems. **Average Rating:** 4.3/5.0 **Total Reviews:** 294 **How Do G2 Users Rate Vivantio?** - **Ease of Use:** 8.6/10 (Category avg: 8.9/10) - **Quality of Support:** 9.0/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.1/10) - **Asset Policy Management:** 7.9/10 (Category avg: 8.2/10) **Who Is the Company Behind Vivantio?** - **Seller:** [Vivantio](https://www.g2.com/sellers/vivantio) - **Year Founded:** 2003 - **HQ Location:** Boston, MA - **Twitter:** @Vivantio (110 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/563989/ (29 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** IT Manager - **Top Industries:** Information Technology and Services, Outsourcing/Offshoring - **Company Size:** 58% Mid-Market, 28% Enterprise #### What Are Vivantio's Pros and Cons? **Pros:** - Efficiency (25 reviews) - Customizability (23 reviews) - Features (23 reviews) - Ease of Use (13 reviews) - Customer Support (11 reviews) **Cons:** - Improvement Needed (11 reviews) - Poor Performance (8 reviews) - Slow Performance (7 reviews) - Complexity (6 reviews) - Inadequate Reporting (6 reviews) ### What Do G2 Reviewers Say About Vivantio? *AI-generated summary from verified user reviews* **Pros:** - Users value the **efficiency** of Vivantio, enhancing productivity through automation and effective monitoring of tasks and SLAs. - Users value the **customizability** of Vivantio, enabling tailored solutions and personalized dashboards for enhanced efficiency. - Users appreciate the **customization and automation features** of Vivantio, enhancing customer service and workflow efficiency. - Users praise the **ease of use** of Vivantio, enhancing IT service management and overall team productivity. - Users praise Vivantio for its **helpful and reliable customer support** , enhancing incident management and service requests effectively. **Cons:** - Users find a **high learning curve** with Vivantio, requiring extensive self-education and planning for effective use. - Users report **poor performance** with Vivantio, especially when handling large volumes of tickets and databases. - Users often experience **slow performance** with Vivantio, especially when handling large ticket volumes or complex cases. - Users find the **complexity of administration** overwhelming, especially with extensive configurations and slow ticket handling. - Users find the **inadequate reporting** in Vivantio frustrating, with challenging configurations and limited automation hindering efficiency. #### What Are Recent G2 Reviews of Vivantio? **"[Powerful ITSM with Deep Configuration, but Pricing and Mobile App Need Improvement](https://www.g2.com/survey_responses/vivantio-review-11827921)"** **Rating:** 4.0/5.0 stars *— Ifeoma E.* [Read full review](https://www.g2.com/survey_responses/vivantio-review-11827921) --- **"[Versatile Service Management Platform That Boosts Productivity, But Initial Set Up May take time](https://www.g2.com/survey_responses/vivantio-review-11939774)"** **Rating:** 4.5/5.0 stars *— Satish K.* [Read full review](https://www.g2.com/survey_responses/vivantio-review-11939774) --- #### What Are G2 Users Discussing About Vivantio? - [What is Vivantio used for?](https://www.g2.com/discussions/what-is-vivantio-used-for) ### 2. [Asset Panda](https://www.g2.com/products/asset-panda/reviews) Asset Panda is a powerful cloud-based asset relationship management platform that helps you keep track of your devices and create interdependencies between them. Whether you're tracking computers, contracts, or construction materials, our customizable software adapts to your unique naming conventions, workflows, and use cases – not the other way around. Asset Panda's secure software allows unlimited users to update records from anywhere, on the web and on our mobile app. With our robust suite of integrations, you can create a single source of truth for your asset estate. Our detailed reporting and interactive Dashboards help you measure the entire lifecycle of your assets and optimize their usage accordingly. **Average Rating:** 4.2/5.0 **Total Reviews:** 41 **How Do G2 Users Rate Asset Panda?** - **Ease of Use:** 7.8/10 (Category avg: 8.9/10) - **Quality of Support:** 7.9/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 8.4/10 (Category avg: 9.1/10) **Who Is the Company Behind Asset Panda?** - **Seller:** [Asset Panda](https://www.g2.com/sellers/asset-panda) - **Year Founded:** 2012 - **HQ Location:** Frisco, TX - **Twitter:** @AssetPanda (362 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/asset-panda/ (112 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services - **Company Size:** 50% Mid-Market, 21% Small-Business #### What Are Asset Panda's Pros and Cons? **Pros:** - Ease of Use (13 reviews) - Asset Management (11 reviews) - Customizability (6 reviews) - Inventory Management (5 reviews) - Data Management (4 reviews) **Cons:** - Asset Management Issues (4 reviews) - Integration Issues (3 reviews) - Integration Problems (3 reviews) - Poor Customer Support (3 reviews) - Poor Interface Design (3 reviews) ### What Do G2 Reviewers Say About Asset Panda? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **ease of use** of Asset Panda, appreciating its customizable setup and supportive features. - Users value the **customizability** of Asset Panda, allowing tailored solutions for effective asset tracking and management. - Users value the **high level of customizability** in Asset Panda, tailoring it effectively to their unique tracking needs. - Users value the **ease of inventory management** with Asset Panda, praising its intuitive interface and powerful features. - Users find **data management easy and efficient** with Asset Panda, benefiting from organized assets and insightful reporting. **Cons:** - Users face **asset management issues** due to limited label formats, tedious entry processes, and lack of integration with key tools. - Users find **integration issues** with Asset Panda, particularly with major platforms, restrict workflow automation and efficiency. - Users report **integration problems** with major platforms, complicating workflows and limiting the efficiency of Asset Panda. - Users are frustrated by **poor customer support** , making problem resolution and asset management cumbersome and inefficient. - Users find the **poor interface design** of Asset Panda frustrating, highlighting its lack of user-friendliness and modernity. #### What Are Recent G2 Reviews of Asset Panda? **"[Moved Off Spreadsheets with an Incredibly Helpful Asset Management System](https://www.g2.com/survey_responses/asset-panda-review-12416768)"** **Rating:** 5.0/5.0 stars *— Isaac F.* [Read full review](https://www.g2.com/survey_responses/asset-panda-review-12416768) --- **"[Superb Ease of Use and Stellar Support](https://www.g2.com/survey_responses/asset-panda-review-12604331)"** **Rating:** 5.0/5.0 stars *— David D.* [Read full review](https://www.g2.com/survey_responses/asset-panda-review-12604331) --- #### What Are G2 Users Discussing About Asset Panda? - [What is Asset Panda used for?](https://www.g2.com/discussions/what-is-asset-panda-used-for) - [What is an asset in software?](https://www.g2.com/discussions/what-is-an-asset-in-software) - [What is an asset management system?](https://www.g2.com/discussions/what-is-an-asset-management-system) - [How does asset panda work?](https://www.g2.com/discussions/how-does-asset-panda-work) - [What is asset panda?](https://www.g2.com/discussions/what-is-asset-panda) ### 3. [Setyl](https://www.g2.com/products/setyl/reviews) Gain full visibility and control over your IT assets, software licenses, usage, and spend with Setyl. Setyl is an IT asset and license management (ITAM) platform, which connects to your existing systems with 100+ integrations. The platform gives you full visibility over your IT assets and equipment, software licenses, SaaS subscriptions, users, vendors, and spend in one centralized place — helping you understand the who, what, why, where, when, and stay in control. Use Setyl to: ✓ Gain full visibility over your hardware and software assets in one place. ✓ Automate and scale daily IT operations, including inventory management and user onboarding and offboarding. ✓ Identify and cut wasted IT spend, by up to 30% of your total spend. ✓ Prepare for audits and stay compliant, including with ISO 27001 and SOC 2. Thanks to its intuitive interface, native integrations, and dedicated one-on-one support, Setyl is fast to deploy, easy to use, and designed for collaboration. Out-of-the-box integrations include: Microsoft 365 and Entra, Google Workspace and Cloud Identity, MDM and RMM systems (Intune, Jamf, Iru, NinjaOne, Lansweeper, etc.), IAM, SSO and IdP solutions (Okta, JumpCloud, etc.), HR tools (HiBob, BambooHR, Workday, etc.), business applications (Adobe, Slack, Zoom, etc.), finance solutions, ticketing desks, and more. API access is also available. Key benefits of Setyl in detail: • Gain full visibility over your IT in one place: Create a source of truth for IT by tracking and managing all your assets, licenses, SaaS subscriptions, assigned users, admins, vendors, usage, and spend in one centralized platform. • Automate and scale daily IT operations: Simplify asset management, even as you scale, through full asset lifecycle management, automated workflows, employee onboarding and offboarding processes, actionable insights, and more. • Cut wasted IT spend: Track asset and subscription spend, stay on top of license renewals, identify shadow IT and unused licenses, and recognize spend drivers. • Prepare for your audits and stay compliant: Breeze through your ISO 27001, SOC 2, and other audits, and avoid compliance risks with our dedicated features, including comprehensive information asset register, effective asset tracking, itemized audit logs and change history, vendor management workflows, and more. • Collaborate with stakeholders across your organization: Thanks to Setyl's intuitive interface and permission management, you can give colleagues across the organization access to the platform to easily find relevant data or take over tasks, without losing control. • Get up and running quickly: Out-of-the-box integrations into your existing tech stack combined with Setyl’s intuitive interface ensure a speedy and straightforward implementation, getting you up and running within an hour. • Receive dedicated support: Our knowledgeable team is ready to assist you at every stage of the process, from onboarding guidance to ongoing support. Setyl features overview: • IT asset and license inventory • Full asset lifecycle management • SaaS subscription, software application, and license management • Software renewal tracking • License rightsizing • Employee onboarding and offboarding • ISO 27001 and SOC 2 compliance • Vendor management and due diligence • IT spend management and reporting • 100+ native integrations and API access • Fully guided support **Average Rating:** 4.8/5.0 **Total Reviews:** 18 **How Do G2 Users Rate Setyl?** - **Ease of Use:** 9.2/10 (Category avg: 8.9/10) - **Quality of Support:** 9.7/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.1/10) - **Asset Policy Management:** 9.0/10 (Category avg: 8.2/10) **Who Is the Company Behind Setyl?** - **Seller:** [Setyl](https://www.g2.com/sellers/setyl) - **Year Founded:** 2020 - **HQ Location:** London, GB - **LinkedIn® Page:** https://www.linkedin.com/company/11460502 (22 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 50% Mid-Market, 28% Small-Business #### What Are Setyl's Pros and Cons? **Pros:** - Ease of Use (3 reviews) - Intuitive (3 reviews) - Asset Management (2 reviews) - Automation (2 reviews) - Efficiency (2 reviews) **Cons:** - Integration Issues (1 reviews) - Limited Mobile Functionality (1 reviews) - Missing Features (1 reviews) - UX Improvement (1 reviews) ### What Do G2 Reviewers Say About Setyl? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Setyl, making asset management and navigation simple and efficient. - Users find Setyl to be **intuitive and easy to navigate** , enhancing IT management and simplifying asset assignments. - Users find Setyl's **asset management features** exceptional, simplifying IT tasks and enhancing overall efficiency. - Users enjoy the **automation features** of Setyl, significantly simplifying asset management and enhancing daily workflows. - Users praise Setyl's **efficiency** in managing assets, simplifying IT tasks and streamlining workflows effortlessly. **Cons:** - Users face **integration issues** when importing data from 3rd parties, though fixes have been implemented. - Users desire a **mobile app** for Setyl, as current mobile functionality is limited and lacks convenience. - Users note the **missing mobile app** feature for Setyl, limiting access and usability on the go. - Users wish for better **UX improvement** , specifically noting the absence of a mobile app for easier access. #### What Are Recent G2 Reviews of Setyl? **"[Seamless Asset Management with Setyl](https://www.g2.com/survey_responses/setyl-review-12428605)"** **Rating:** 5.0/5.0 stars *— Pawel T.* [Read full review](https://www.g2.com/survey_responses/setyl-review-12428605) --- **"[Feature-Rich Asset Management with Top-Class, Responsive Support](https://www.g2.com/survey_responses/setyl-review-12404196)"** **Rating:** 5.0/5.0 stars *— Ethan M.* [Read full review](https://www.g2.com/survey_responses/setyl-review-12404196) --- #### What Are G2 Users Discussing About Setyl? - [What is Setyl used for?](https://www.g2.com/discussions/what-is-setyl-used-for) ### 4. [C2 ITSM](https://www.g2.com/products/c2-itsm/reviews) C2 ITSM is a comprehensive IT service management solution designed to help organizations of all sizes streamline their IT operations, boost productivity, and enhance customer service. Built on a flexible and customizable framework, C2 ITSM adapts to the unique workflows and processes of each organization, offering a tailored approach to IT service management that aligns with specific operational requirements. Targeted primarily at IT departments across various sectors, C2 ITSM is particularly beneficial for organizations that manage a high volume of service requests and require efficient incident and problem resolution. The platform is equipped to handle a wide range of use cases, from automating repetitive tasks to providing a centralized configuration management database (CMDB) that offers complete visibility into IT assets and configurations. By adhering to ITIL's best practices, C2 ITSM enables organizations to effectively manage incidents, problems, changes, and assets, ultimately leading to improved service delivery and customer satisfaction. Key features of C2 ITSM include robust incident and problem management capabilities, which empower IT teams to resolve issues quickly and efficiently. The platform also offers change management tools that facilitate the implementation of changes with minimal disruption to ongoing operations. Additionally, the asset management feature provides valuable insights into the lifecycle of IT assets, allowing organizations to optimize their resources and reduce operational costs. The user-friendly interface unifies service management processes, simplifying collaboration and communication among team members. C2 ITSM distinguishes itself in the IT service management category by offering seamless integration with existing tools, advanced reporting, and analytics capabilities. This functionality empowers IT teams to make data-driven decisions and enhances their ability to respond proactively to service requests. Furthermore, the solution is backed by a strong support system, including 24/7 North American support and a financially backed 99.9% service level guarantee, ensuring that organizations can depend on C2 ITSM for their IT service management needs. With a proven track record since 2008, C2 ITSM is committed to security and compliance, being hosted in North America and adhering to ISO 27001 and SOC-2 Type II certifications. This dedication to quality and security, combined with an affordable pricing model that avoids costly add-ons, positions C2 ITSM as a reliable choice for organizations seeking to enhance their IT service management capabilities. **Average Rating:** 4.2/5.0 **Total Reviews:** 39 **How Do G2 Users Rate C2 ITSM?** - **Ease of Use:** 8.4/10 (Category avg: 8.9/10) - **Quality of Support:** 8.1/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 8.1/10 (Category avg: 9.1/10) - **Asset Policy Management:** 8.9/10 (Category avg: 8.2/10) **Who Is the Company Behind C2 ITSM?** - **Seller:** [SherWeb](https://www.g2.com/sellers/sherweb) - **Year Founded:** 1998 - **HQ Location:** Sherbrooke, Quebec, Canada - **Twitter:** @SherWeb (2,384 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/sherweb/ (935 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Government Administration - **Company Size:** 57% Mid-Market, 40% Enterprise #### What Are Recent G2 Reviews of C2 ITSM? **"[the software is efficient and easy to use](https://www.g2.com/survey_responses/c2-itsm-review-7129860)"** **Rating:** 4.0/5.0 stars *— Marc-Andre D.* [Read full review](https://www.g2.com/survey_responses/c2-itsm-review-7129860) --- **"[Very versatile application](https://www.g2.com/survey_responses/c2-itsm-review-7129749)"** **Rating:** 4.5/5.0 stars *— Stéphane c.* [Read full review](https://www.g2.com/survey_responses/c2-itsm-review-7129749) --- #### What Are G2 Users Discussing About C2 ITSM? - [What is C2 ITSM used for?](https://www.g2.com/discussions/what-is-c2-itsm-used-for) ### 5. [Infraon Infinity](https://www.g2.com/products/infraon-infinity/reviews) Infraon Infinity is a powerful ITSM and AIOps Platform that supports Incident Management, Change Management, Problem Management, Request Management, SLA, Knowledge Base, Hardware Asset Management ( HAM ), IT Asset Management ( ITAM ), Software asset management ( SAM ), Network Management System ( NMS ), IT Infrastructure Management that helps you track, manage, and control all of your customer, employees and assets efficiently. Infraon Infinity is designed under ITIL V4 standards to help organizations to manage their IT Services and assets efficiently. IT Asset Management module supports both Agent and discovery, which helps the IT team to manage both office network and remote devices in the current hybrid work culture. An inbuilt ticketing system with workflow automation helps exceptional service delivery and employee satisfaction. Infraon Infinity has an intuitive UI, is effortlessly configurable and customizable to meet your exact requirements, and is easily integrated with other business and IT systems. The rich custom dashboards and reports help you make well-informed business decisions and manage your expenses, employee/customer/asset lifecycle. Infraon Infinity Platform is an All-in-one IT operations platform from Infraon Corp, whose sub-products includes Infraon Assets - IT Asset Management Platform, Infraon ITSM- IT service desk, Infraon Helpdesk - Customer Support Software, Infraon NMS- Network Management System, Infraon ITIM - Data centre Management System, and Infraon Infinity An All-in-one IT operations platform, etc. with more than 10000+ user world wide. Start a free trial now! **Average Rating:** 4.7/5.0 **Total Reviews:** 19 **How Do G2 Users Rate Infraon Infinity?** - **Ease of Use:** 9.5/10 (Category avg: 8.9/10) - **Quality of Support:** 9.9/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.1/10) - **Asset Policy Management:** 7.5/10 (Category avg: 8.2/10) **Who Is the Company Behind Infraon Infinity?** - **Seller:** [Infraon](https://www.g2.com/sellers/infraon) - **Year Founded:** 2021 - **HQ Location:** San Francisco, CA - **Twitter:** @infraoncorp (93 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/infraon/ (18 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services - **Company Size:** 95% Mid-Market, 5% Small-Business #### What Are Infraon Infinity's Pros and Cons? **Pros:** - Centralization (2 reviews) - All-in-one Solution (1 reviews) - All-in-One Solution (1 reviews) - Asset Management (1 reviews) - Centralized Management (1 reviews) **Cons:** - Delay Issues (1 reviews) - Delays (1 reviews) - Limited Customization (1 reviews) - Missing Features (1 reviews) - Scheduling Issues (1 reviews) ### What Do G2 Reviewers Say About Infraon Infinity? *AI-generated summary from verified user reviews* **Pros:** - Users value the **centralized IT operations** of Infraon Infinity, enhancing ticketing, tracking, and resolution efficiency. - Users value the **all-in-one platform** of Infraon Infinity, which effectively streamlines operations and minimizes tool sprawl. - Users value the **all-in-one solution** of Infraon Infinity for streamlining operations and minimizing tool sprawl. - Users value the **all-in-one platform** of Infraon Infinity for streamlining IT operations and reducing tool sprawl. - Users value the **centralized management** of Infraon Infinity, leading to quicker resolutions and improved visibility. **Cons:** - Users experience **delay issues** due to the scheduled release pipeline affecting the timely delivery of requested features. - Users experience **delays** due to the scheduled release pipeline affecting timely delivery of requested features. - Users face challenges due to the **limited customization options** , hindering adaptability to specific business workflows. - Users report that the **scheduled release pipeline** delays the timely delivery of requested features in Infraon Infinity. - Users face **scheduling issues** that sometimes delay the delivery of requested features, impacting overall satisfaction. #### What Are Recent G2 Reviews of Infraon Infinity? **"[The tool is helpful for tracking issues, though a faster response time would improve the experience.](https://www.g2.com/survey_responses/infraon-infinity-review-11716409)"** **Rating:** 4.0/5.0 stars *— Abhishek T.* [Read full review](https://www.g2.com/survey_responses/infraon-infinity-review-11716409) --- **"[Helpdesk Ticketing System](https://www.g2.com/survey_responses/infraon-infinity-review-11732899)"** **Rating:** 4.5/5.0 stars *— Shubham S.* [Read full review](https://www.g2.com/survey_responses/infraon-infinity-review-11732899) --- ### 6. [ALVAO Service Desk](https://www.g2.com/products/alvao-service-desk/reviews) ALVAO Service Desk is a Microsoft-native ITSM platform that centralizes requests across IT, HR, and Facilities. Integrated with Outlook and Teams, it allows employees to create, track, and resolve tickets directly in familiar tools. AI and Copilot features automate repetitive tasks, provide smart suggestions, and power a Teams-based virtual agent for 24/7 self-service. With transparent dashboards, SLA-driven prioritization, Power platform integration, no-code automatization and Power BI reporting, ALVAO delivers clarity and measurable results. Deployable in Azure or on-premises, and aligned with ISO 27001 and SOC 2, it combines security, flexibility, and scalability to streamline service delivery and drive organizational efficiency while ensuring compliance with standards such as Cyber Essentials and DORA. For more information visit www.alvao.com **Average Rating:** 4.6/5.0 **Total Reviews:** 52 **How Do G2 Users Rate ALVAO Service Desk?** - **Ease of Use:** 8.9/10 (Category avg: 8.9/10) - **Quality of Support:** 9.3/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.1/10) - **Asset Policy Management:** 9.2/10 (Category avg: 8.2/10) **Who Is the Company Behind ALVAO Service Desk?** - **Seller:** [ALVAO](https://www.g2.com/sellers/alvao) - **Year Founded:** 1999 - **HQ Location:** Brno, CZ - **LinkedIn® Page:** https://www.linkedin.com/company/alvao/ (54 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Government Administration - **Company Size:** 65% Mid-Market, 29% Enterprise #### What Are ALVAO Service Desk's Pros and Cons? **Pros:** - Automation (4 reviews) - Time-saving (4 reviews) - User Interface (4 reviews) - Collaboration (3 reviews) - Deployment Ease (3 reviews) **Cons:** - Insufficient Information (2 reviews) - Limited Customization (2 reviews) - Bugs (1 reviews) - Complexity (1 reviews) - Complex Reporting (1 reviews) ### What Do G2 Reviewers Say About ALVAO Service Desk? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **effortless automation** of processes with ALVAO, significantly enhancing efficiency and digitalization across departments. - Users appreciate the **time-saving automation** of ALVAO Service Desk, streamlining processes and reducing manual work significantly. - Users appreciate the **intuitive and user-friendly interface** of ALVAO Service Desk, streamlining their helpdesk operations. - Users value the **collaboration features** of ALVAO Service Desk for seamless communication across departments and efficient processes. - Users appreciate the **deployment ease** of ALVAO Service Desk, enabling fast provisioning and smooth implementation for new services. **Cons:** - Users find the **insufficient information** regarding custom forms complicates their experience with ALVAO Service Desk. - Users find the **limited customization** of ALVAO Service Desk's forms and reports can complicate usage and documentation. - Users experience **sporadic bugs** that are usually minor and resolved through updates or consultancy assistance. - Users find the **creation of custom forms complex** , often requiring additional documentation for better understanding. - Users feel that the **complex reporting** features require easier customization to enhance usability and effectiveness. #### What Are Recent G2 Reviews of ALVAO Service Desk? **"[User review after 3 years of use](https://www.g2.com/survey_responses/alvao-service-desk-review-9458381)"** **Rating:** 4.0/5.0 stars *— Tomáš V.* [Read full review](https://www.g2.com/survey_responses/alvao-service-desk-review-9458381) --- **"[Great product and the support team](https://www.g2.com/survey_responses/alvao-service-desk-review-11034772)"** **Rating:** 4.5/5.0 stars *— Lukáš S.* [Read full review](https://www.g2.com/survey_responses/alvao-service-desk-review-11034772) --- #### What Are G2 Users Discussing About ALVAO Service Desk? - [What is ALVAO Service Desk used for?](https://www.g2.com/discussions/what-is-alvao-service-desk-used-for) ### 7. [Motadata ServiceOps](https://www.g2.com/products/motadata-serviceops/reviews) Motadata ServiceOps is an AI-enabled, ITIL-aligned IT Service Management platform that helps organizations improve service delivery across people, processes, and technology. Built on DFIT (Deep Learning Framework for IT Operations), it brings IT service management, asset management, and patch management together in one unified suite, removing the need for third-party tools. ServiceOps includes a PinkVerify-certified Service Desk for incident, service request, problem, and change management, alongside an Asset Manager for full hardware and software lifecycle tracking and a Patch Manager for endpoint patching. Automation runs throughout the platform, from ticket routing and prioritization to SLA enforcement and approval workflows. Teams choose ServiceOps for its intuitive interface, strong automation, real-time reporting, and responsive support. It is available for on-premises deployment, giving organizations control over their data while modernizing and streamlining IT operations. **Average Rating:** 4.6/5.0 **Total Reviews:** 26 **How Do G2 Users Rate Motadata ServiceOps?** - **Ease of Use:** 9.3/10 (Category avg: 8.9/10) - **Quality of Support:** 9.4/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.1/10) - **Asset Policy Management:** 9.8/10 (Category avg: 8.2/10) **Who Is the Company Behind Motadata ServiceOps?** - **Seller:** [Mindarray Systems](https://www.g2.com/sellers/mindarray-systems) - **Year Founded:** 2010 - **HQ Location:** Ahmedabad, India - **Twitter:** @MindArraySystem (152 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/mindarray-systems (24 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Computer & Network Security, Information Technology and Services - **Company Size:** 71% Mid-Market, 18% Small-Business #### What Are Motadata ServiceOps's Pros and Cons? **Pros:** - Asset Management (2 reviews) - Ease of Use (2 reviews) - Tracking (2 reviews) - Tracking Changes (2 reviews) - Automation (1 reviews) **Cons:** - Installation Issues (1 reviews) ### What Do G2 Reviewers Say About Motadata ServiceOps? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of tracking and managing assets** with Motadata ServiceOps, benefiting from intuitive UI and real-time updates. - Users find the **ease of use** in Motadata ServiceOps beneficial for effortlessly managing and tracking assets. - Users value the **ease of tracking and managing assets** with Motadata ServiceOps, appreciating detailed reporting and real-time updates. - Users value the **intuitive interface** of Motadata ServiceOps, which simplifies asset tracking and management significantly. - Users value the **automation of ticket assignments** , enhancing efficiency and providing clear communication to clients. **Cons:** - Users find the **installation issues** on macOS to be a significant hurdle when setting up Motadata ServiceOps. #### What Are Recent G2 Reviews of Motadata ServiceOps? **"[Streamlined ITSM with Strong SLA Tracking and Automation](https://www.g2.com/survey_responses/motadata-serviceops-review-13109145)"** **Rating:** 4.0/5.0 stars *— Biswajit P.* [Read full review](https://www.g2.com/survey_responses/motadata-serviceops-review-13109145) --- **"[Hands-on Experience with Motadata ServiceOps for Enterprise ITSM, ITAM & Patch Management](https://www.g2.com/survey_responses/motadata-serviceops-review-13133853)"** **Rating:** 5.0/5.0 stars *— pawan c.* [Read full review](https://www.g2.com/survey_responses/motadata-serviceops-review-13133853) --- #### What Are G2 Users Discussing About Motadata ServiceOps? - [What is Motadata ServiceOps used for?](https://www.g2.com/discussions/what-is-motadata-serviceops-used-for) ### 8. [USU](https://www.g2.com/products/usu/reviews) USU is an IT Management software provider headquartered in Boston, MA, specializing in solutions designed to enhance operational efficiency and financial management for mid-market and enterprise organizations across North America and Europe. The company's offerings are tailored to meet the specific needs of various stakeholder groups within IT, Finance, Procurement, Customer Service, and Cloud Operations. By providing system-wide visibility and reducing costs, USU empowers organizations to navigate the complexities of hybrid and multi-cloud environments effectively. Our Product Suite: - IT Asset Management - SaaS Management - Multicloud Monitoring - FinOps - Customer Service Knowledge Management IT Asset Management The product suite includes standalone solutions that address critical operational and financial challenges faced by modern IT departments. For instance, USU IT Asset Management (ITAM) offers comprehensive visibility and control over software licensing and cloud entitlements. With features such as deep vendor optimization intelligence and seamless integration with ServiceNow, organizations can typically reduce software overspend by up to 30%, mitigate audit risks, and enhance negotiation outcomes. This solution is particularly beneficial for IT departments seeking to streamline their asset management processes. SaaS Management USU SaaS Management is a purpose-built solution that gives organizations complete visibility and control over their SaaS ecosystem. It helps IT, Finance, and Procurement teams reduce costs, improve governance, and streamline renewals by identifying underused, redundant, or unauthorized applications. Key Capabilities: \>\> Auto-discover all SaaS apps, including shadow IT \>\> Monitor usage to eliminate underused licenses \>\> Centralize renewals and contract data \>\> Control access and enforce policies Proven Results: \>\> Save 15–25% on SaaS spend \>\> Reduce tool sprawl and shadow IT \>\> Improve SaaS governance and renewal outcomes Multicloud Monitoring | Observability USU Multicloud Monitoring further enhances operational capabilities by offering real-time visibility into applications, services, and infrastructure. With AIOps-driven event correlation and automated root cause analysis, IT Operations and Site Reliability Engineering (SRE) teams can resolve incidents more swiftly and prevent outages, thereby minimizing user impact. FinOps USU FinOps brings financial visibility and accountability to your cloud environment. It helps teams optimize usage, control budgets, and drive cost-aware decision-making across AWS, Azure, GCP, and hybrid clouds. Key Capabilities: \>\> Real-time cloud cost tracking \>\> Budgeting, forecasting, and alerts \>\> Identify and eliminate idle resources \>\> Enable showback and chargeback Proven Results: \>\> Cut cloud waste by 20–50% \>\> Improve budget accuracy \>\> Align finance and engineering teams Customer Service Knowledge Management USU also provides Customer Service Knowledge Management (CSKM), which enhances support efficiency through an AI-assisted knowledge platform. This tool ensures that content remains consistent and easily maintainable, resulting in reduced handling times and improved customer satisfaction (CSAT) across contact centers and service desks. Overall, USU's solutions focus on delivering practical ROI and measurable efficiency gains. By combining advanced software capabilities with expert advisory support, USU enables organizations to reduce costs, improve performance, and operate confidently in complex IT environments. Trusted by Fortune 500 companies and recognized in multiple Gartner Market Guides, USU is committed to fostering partnerships that ensure customers achieve and sustain meaningful results across their entire IT landscape. **Average Rating:** 4.5/5.0 **Total Reviews:** 42 **How Do G2 Users Rate USU?** - **Ease of Use:** 8.3/10 (Category avg: 8.9/10) - **Quality of Support:** 9.0/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.1/10) - **Asset Policy Management:** 8.9/10 (Category avg: 8.2/10) **Who Is the Company Behind USU?** - **Seller:** [USU](https://www.g2.com/sellers/usu) - **Company Website:** https://www.usu.com - **Year Founded:** 2000 - **HQ Location:** Boston, MA - **LinkedIn® Page:** https://www.linkedin.com/company/usu-solutions-en/00137992 (198 employees on LinkedIn®) - **Ownership:** ETR: OSP2 **Who Uses This Product?** - **Top Industries:** Consumer Services, Computer Software - **Company Size:** 58% Enterprise, 35% Small-Business #### What Are USU's Pros and Cons? **Pros:** - Ease of Use (5 reviews) - Product Quality (5 reviews) - Data Management (4 reviews) - Integrations (3 reviews) - Monitoring (3 reviews) **Cons:** - Complex Configuration (2 reviews) - Inadequate Reporting (1 reviews) - Integration Issues (1 reviews) - Limited Automation (1 reviews) - Limited Customization (1 reviews) ### What Do G2 Reviewers Say About USU? *AI-generated summary from verified user reviews* **Pros:** - Users find USU to be **easy to use** , appreciating its simplicity and effectiveness in managing assets. - Users highlight the **exceptional quality** of USU, noting its reliability and depth of analysis for effective monitoring. - Users value the **precision in software license management** of USU, enhancing compliance and optimizing asset utilization. - Users highly value the **seamless integrations** with RMM and cloud services, enhancing automation and governance significantly. - Users value the **consistent monitoring experience** across platforms, enhancing analysis and integration with SaaS and cloud services. **Cons:** - Users find the **initial setup complicated** and feel USU's technical support process needs efficiency improvements. - Users find the **reporting module inadequate** , making it cumbersome to generate custom or ad-hoc reports efficiently. - Users feel there are **integration issues** with USU that hinder efficient technical support and problem resolution. - Users wish for more **automated menu options** in USU to simplify tasks like cleaning up obsolete data. - Users find the **limited customization** of USU's reporting module frustrating, making ad-hoc reporting cumbersome and time-consuming. #### What Are Recent G2 Reviews of USU? **"[Exceptional Analysis and Customization, Exceeds Expectations](https://www.g2.com/survey_responses/usu-review-12209169)"** **Rating:** 5.0/5.0 stars *— Sergio H.* [Read full review](https://www.g2.com/survey_responses/usu-review-12209169) --- **"[Exceptional Reliability and Deep Analysis with Seamless RMM Integration](https://www.g2.com/survey_responses/usu-review-12220203)"** **Rating:** 5.0/5.0 stars *— Darryl S.* [Read full review](https://www.g2.com/survey_responses/usu-review-12220203) --- ### 9. [First Plug](https://www.g2.com/products/first-plug/reviews) First Plug helps companies with remote and distributed teams purchase, deploy, and manage hardware across multiple countries, covering the entire employee lifecycle—from onboarding new hires to offboarding and device recovery. As remote work continues to scale globally, many technology companies struggle with hardware logistics, asset visibility, and operational control across regions. First Plug was built to solve that exact problem. We specialize in Latin America while operating in more than 170 countries, offering companies a reliable way to equip their teams without dealing with fragmented vendors, complex logistics, or slow, bureaucratic processes. Our service combines hands-on operational support with a centralized asset management platform. Through a single dashboard, companies can track devices, locations, assignments, and hardware status in real time. This visibility allows HR, IT, and operations teams to manage laptops and equipment more efficiently, reduce asset loss, and maintain control as their teams grow across borders. First Plug supports hardware procurement, international delivery, storage, device recovery, redeployment, and technical support—adapting each operation to the local context of every country. Instead of fixed plans, we offer flexible, usage-based services that scale with each company’s needs, ensuring cost efficiency and operational simplicity. What sets First Plug apart is our focus on personalized service. We work closely with our clients, providing direct communication, fast execution, and end-to-end responsibility for the hardware lifecycle. By combining regional expertise, global coverage, and a practical asset management platform, First Plug enables companies to scale remote teams confidently while keeping hardware operations simple, visible, and under control. **Average Rating:** 4.8/5.0 **Total Reviews:** 14 **How Do G2 Users Rate First Plug?** - **Ease of Use:** 10.0/10 (Category avg: 8.9/10) - **Quality of Support:** 10.0/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10) - **Asset Policy Management:** 10.0/10 (Category avg: 8.2/10) **Who Is the Company Behind First Plug?** - **Seller:** [FirstPlug](https://www.g2.com/sellers/firstplug) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 57% Mid-Market, 43% Small-Business #### What Are Recent G2 Reviews of First Plug? **"[First Plug: Close attention, quick responses, and total transparency](https://www.g2.com/survey_responses/first-plug-review-12880976)"** **Rating:** 5.0/5.0 stars *— Verified User in Information Technology and Services* [Read full review](https://www.g2.com/survey_responses/first-plug-review-12880976) --- **"[Effortless Onboarding and Offboarding with an Amazing Support Team](https://www.g2.com/survey_responses/first-plug-review-12973070)"** **Rating:** 5.0/5.0 stars *— Julian B.* [Read full review](https://www.g2.com/survey_responses/first-plug-review-12973070) --- ### 10. [Lenovo XClarity](https://www.g2.com/products/lenovo-xclarity/reviews) Lenovo XClarity Administrator is a centralized resource management solution designed to reduce complexity, speed response, and enhance the availability of Lenovo ThinkSystem infrastructure and ThinkAgile solutions. **Average Rating:** 4.1/5.0 **Total Reviews:** 12 **How Do G2 Users Rate Lenovo XClarity?** - **Ease of Use:** 8.0/10 (Category avg: 8.9/10) - **Quality of Support:** 7.7/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 9.1/10) - **Asset Policy Management:** 10.0/10 (Category avg: 8.2/10) **Who Is the Company Behind Lenovo XClarity?** - **Seller:** [Lenovo](https://www.g2.com/sellers/lenovo) - **Year Founded:** 1984 - **HQ Location:** Beijing - **Twitter:** @Lenovo_in (231,470 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/lenovo (47,512 employees on LinkedIn®) - **Ownership:** HKG:0992 **Who Uses This Product?** - **Company Size:** 42% Mid-Market, 33% Small-Business #### What Are Recent G2 Reviews of Lenovo XClarity? **"[Centralized Management - Lenovo Hwardware](https://www.g2.com/survey_responses/lenovo-xclarity-review-6991579)"** **Rating:** 4.0/5.0 stars *— Srinivasan S.* [Read full review](https://www.g2.com/survey_responses/lenovo-xclarity-review-6991579) --- **"[Centralized Device Management That Keeps Everything Under One Roof](https://www.g2.com/survey_responses/lenovo-xclarity-review-12695489)"** **Rating:** 4.5/5.0 stars *— Verified User in Government Administration* [Read full review](https://www.g2.com/survey_responses/lenovo-xclarity-review-12695489) --- #### What Are G2 Users Discussing About Lenovo XClarity? - [What is Lenovo XClarity used for?](https://www.g2.com/discussions/what-is-lenovo-xclarity-used-for) ### 11. [ManageEngine Asset Explorer](https://www.g2.com/products/manageengine-asset-explorer/reviews) ManageEngine Asset Explorer comprehensive ITAM solution that lets IT teams discover, track, and manage all the IT hardware and software assets in their organization. **Average Rating:** 4.2/5.0 **Total Reviews:** 13 **How Do G2 Users Rate ManageEngine Asset Explorer?** - **Ease of Use:** 8.9/10 (Category avg: 8.9/10) - **Quality of Support:** 8.2/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 7.9/10 (Category avg: 9.1/10) - **Asset Policy Management:** 7.9/10 (Category avg: 8.2/10) **Who Is the Company Behind ManageEngine Asset Explorer?** - **Seller:** [Zoho](https://www.g2.com/sellers/zoho-b00ca9d5-bca8-41b5-a8ad-275480841704) - **Year Founded:** 1996 - **HQ Location:** Austin, TX - **Twitter:** @Zoho (137,880 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/38373/ (30,766 employees on LinkedIn®) - **Phone:** +1 (888) 900-9646 **Who Uses This Product?** - **Company Size:** 62% Mid-Market, 38% Enterprise #### What Are Recent G2 Reviews of ManageEngine Asset Explorer? **"[Widely used asset discovery tool in IT industry and one of the best](https://www.g2.com/survey_responses/manageengine-asset-explorer-review-8922424)"** **Rating:** 5.0/5.0 stars *— Shobhit K.* [Read full review](https://www.g2.com/survey_responses/manageengine-asset-explorer-review-8922424) --- **"[Highly Customizable Inventory Tool with Unique Modules Like CMDB and Purchasing](https://www.g2.com/survey_responses/manageengine-asset-explorer-review-12584724)"** **Rating:** 4.0/5.0 stars *— Verified User in Information Technology and Services* [Read full review](https://www.g2.com/survey_responses/manageengine-asset-explorer-review-12584724) --- ### 12. [Asato](https://www.g2.com/products/asato/reviews) Asato is an IT asset optimization platform designed to assist Chief Information Officers (CIOs) and IT leaders in managing and enhancing their IT asset portfolios. This solution focuses on optimizing the entire IT asset estate through continuous discovery and AI-driven execution, aiming to eliminate waste, capture value, and maximize the return on investment (ROI) of IT expenditures across various domains, including Software as a Service (SaaS), hardware, and cloud infrastructure. The platform serves a diverse audience, particularly organizations looking to streamline their IT operations and improve asset management. Asato is particularly beneficial for enterprises that operate in complex environments with multiple IT systems and assets. By unifying data from disparate sources into a connected knowledge layer, Asato provides actionable insights that facilitate risk and compliance analysis, cost optimization, and proactive decision-making support for IT operations. This holistic approach enables organizations to align their technology strategies with overarching business objectives. One of the standout features of Asato is its ability to deliver unified visibility and management of IT assets across various platforms, including SaaS, hardware, and cloud services. This comprehensive visibility allows organizations to monitor and manage their assets effectively, ensuring that resources are utilized efficiently and that potential issues are identified before they escalate. Additionally, the platform leverages AI to provide powerful insights that drive cost optimization and enhance operational efficiency, making it easier for IT leaders to make informed decisions. Asato also emphasizes risk and compliance monitoring, which is crucial in today's digital landscape. By continuously assessing digital assets for compliance with regulatory requirements and organizational policies, the platform helps mitigate risks associated with IT asset management. Furthermore, real-time analytics and decision support capabilities empower IT leaders to adapt their strategies dynamically, ensuring that they remain responsive to changing business needs and technological advancements. Overall, Asato stands out in the IT asset optimization category by combining advanced AI technologies with a comprehensive approach to asset management. Its focus on delivering actionable insights, risk mitigation, and operational efficiency positions it as a valuable tool for organizations aiming to enhance their IT asset management practices and drive better business outcomes. **Average Rating:** 4.8/5.0 **Total Reviews:** 12 **How Do G2 Users Rate Asato?** - **Ease of Use:** 9.7/10 (Category avg: 8.9/10) - **Quality of Support:** 9.7/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10) **Who Is the Company Behind Asato?** - **Seller:** [Asato](https://www.g2.com/sellers/asato) - **Company Website:** https://www.asato.ai - **Year Founded:** 2023 - **HQ Location:** Saratoga, US - **LinkedIn® Page:** https://www.linkedin.com/company/asatoai/ (46 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 50% Mid-Market, 42% Enterprise #### What Are Recent G2 Reviews of Asato? **"[Seamless Onboarding and Data Mastery](https://www.g2.com/survey_responses/asato-review-12715550)"** **Rating:** 5.0/5.0 stars *— Justin J.* [Read full review](https://www.g2.com/survey_responses/asato-review-12715550) --- **"[Actionable Insights Day One with Easy, Money-Saving License Optimization](https://www.g2.com/survey_responses/asato-review-12768322)"** **Rating:** 4.5/5.0 stars *— Chris W.* [Read full review](https://www.g2.com/survey_responses/asato-review-12768322) --- ### 13. [Ivanti Neurons for Discovery](https://www.g2.com/products/ivanti-neurons-for-discovery/reviews) IT asset discovery and inventory delivering actionable visibility into users, endpoints, and software with active and passive scanning, embedded software license management and risk insights tools to streamline software license management, clarify usage, ensure audit-ready compliance, and cut spend. **Average Rating:** 4.4/5.0 **Total Reviews:** 11 **How Do G2 Users Rate Ivanti Neurons for Discovery?** - **Ease of Use:** 9.2/10 (Category avg: 8.9/10) - **Quality of Support:** 9.1/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.1/10) - **Asset Policy Management:** 8.3/10 (Category avg: 8.2/10) **Who Is the Company Behind Ivanti Neurons for Discovery?** - **Seller:** [Ivanti](https://www.g2.com/sellers/ivanti) - **Year Founded:** 1985 - **HQ Location:** South Jordan, UT - **Twitter:** @GoIvanti (6,761 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/15224185/ (3,023 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 45% Enterprise, 36% Mid-Market #### What Are Recent G2 Reviews of Ivanti Neurons for Discovery? **"[I Have Fallen in Love with Ivanti Neurons for Discovery Due to Its Amazing Capabilities](https://www.g2.com/survey_responses/ivanti-neurons-for-discovery-review-9337894)"** **Rating:** 5.0/5.0 stars *— Nella L.* [Read full review](https://www.g2.com/survey_responses/ivanti-neurons-for-discovery-review-9337894) --- **"[IT asset management tool on another level.](https://www.g2.com/survey_responses/ivanti-neurons-for-discovery-review-9306370)"** **Rating:** 4.5/5.0 stars *— Giovanni S.* [Read full review](https://www.g2.com/survey_responses/ivanti-neurons-for-discovery-review-9306370) --- ### 14. [AssetTrack for ServiceNow](https://www.g2.com/products/ami-assettrack-for-servicenow/reviews) Use AssetTrack to track and maintain your hardware assets to buy only what you need, pay only for what you receive, avoid financial penalties, and make your important decisions quickly. **Average Rating:** 4.3/5.0 **Total Reviews:** 10 **How Do G2 Users Rate AssetTrack for ServiceNow?** - **Ease of Use:** 9.4/10 (Category avg: 8.9/10) - **Quality of Support:** 8.9/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.1/10) - **Asset Policy Management:** 8.3/10 (Category avg: 8.2/10) **Who Is the Company Behind AssetTrack for ServiceNow?** - **Seller:** [AMI](https://www.g2.com/sellers/ami) - **Year Founded:** 2003 - **HQ Location:** Seattle, WA - **Twitter:** @AMITracks (333 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/72844/ (18 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 80% Enterprise, 20% Mid-Market #### What Are Recent G2 Reviews of AssetTrack for ServiceNow? **"[Smart way for asset management](https://www.g2.com/survey_responses/assettrack-for-servicenow-review-8285107)"** **Rating:** 4.5/5.0 stars *— Sanket M.* [Read full review](https://www.g2.com/survey_responses/assettrack-for-servicenow-review-8285107) --- **"[Good experience with automated tool like Asset Track integrated with service now.](https://www.g2.com/survey_responses/assettrack-for-servicenow-review-8196079)"** **Rating:** 4.0/5.0 stars *— Verified User in Information Technology and Services* [Read full review](https://www.g2.com/survey_responses/assettrack-for-servicenow-review-8196079) --- ### 15. [IFS assyst](https://www.g2.com/products/ifs-assyst/reviews) IFS assyst is an Enterprise Service Management (ESM) and IT Service Management (ITSM) solution provided by IFS. It’s designed to help organizations automate workflows, enhance service and support quality, and boost customer satisfaction across various industries. We deliver frictionless customer and employee experiences, one intelligent workflow at a time. Our modern service management technology lets you automate service delivery and support so your customers get what they need fast, and you can focus on building the future of your organization. IFS assyst is uniquely easy to buy, set up, use, and upgrade. Whether you’re in IT, HR, Facilities, Finance, or any other team that provides services to customers and employees, IFS assyst puts service management technology within your reach. Our process automation takes the boring out of everyday tasks, allowing you to focus on work that matters. Global brands trust IFS assyst to automate complex business processes easily without fuss. Everyday we assyst! **Average Rating:** 3.5/5.0 **Total Reviews:** 14 **How Do G2 Users Rate IFS assyst?** - **Ease of Use:** 6.7/10 (Category avg: 8.9/10) - **Quality of Support:** 6.8/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 7.9/10 (Category avg: 9.1/10) **Who Is the Company Behind IFS assyst?** - **Seller:** [IFS](https://www.g2.com/sellers/ifs) - **Year Founded:** 1983 - **HQ Location:** Linkoping , Sweden - **Twitter:** @ifs (18,002 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/164301/ (9,232 employees on LinkedIn®) - **Ownership:** STO: IFS **Who Uses This Product?** - **Top Industries:** Information Technology and Services - **Company Size:** 79% Enterprise, 29% Mid-Market #### What Are Recent G2 Reviews of IFS assyst? **"[Robust and customizable software to meet your needs](https://www.g2.com/survey_responses/ifs-assyst-review-817420)"** **Rating:** 4.0/5.0 stars *— Jamie Lynn P.* [Read full review](https://www.g2.com/survey_responses/ifs-assyst-review-817420) --- **"[Axios in retail](https://www.g2.com/survey_responses/ifs-assyst-review-479881)"** **Rating:** 4.5/5.0 stars *— Игорь .* [Read full review](https://www.g2.com/survey_responses/ifs-assyst-review-479881) --- #### What Are G2 Users Discussing About IFS assyst? - [What is IFS assyst used for?](https://www.g2.com/discussions/what-is-ifs-assyst-used-for) ### 16. [Movere](https://www.g2.com/products/movere/reviews) Movere automates the inventory, collection, analysis and visualization of IT data **Average Rating:** 4.4/5.0 **Total Reviews:** 10 **How Do G2 Users Rate Movere?** - **Ease of Use:** 8.7/10 (Category avg: 8.9/10) - **Quality of Support:** 9.0/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10) - **Asset Policy Management:** 5.8/10 (Category avg: 8.2/10) **Who Is the Company Behind Movere?** - **Seller:** [Movere](https://www.g2.com/sellers/movere) - **HQ Location:** Bellevue, WA - **Twitter:** @moverevr (17 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 80% Mid-Market, 20% Enterprise #### What Are Recent G2 Reviews of Movere? **"[Movere is one of the best data collection tool by Microsoft](https://www.g2.com/survey_responses/movere-review-7348414)"** **Rating:** 4.5/5.0 stars *— Anil T.* [Read full review](https://www.g2.com/survey_responses/movere-review-7348414) --- **"[Powerful Cloud Migration tool](https://www.g2.com/survey_responses/movere-review-9785530)"** **Rating:** 5.0/5.0 stars *— Vinay G.* [Read full review](https://www.g2.com/survey_responses/movere-review-9785530) --- ### 17. [Unduit](https://www.g2.com/products/unduit/reviews) Unduit is the ultimate platform to buy, deploy, manage, track, retrieve, repair, resell, store, and recycle IT assets in 100+ countries. The future of ITaaS and automating all the major IT pain points. **Average Rating:** 4.8/5.0 **Total Reviews:** 10 **How Do G2 Users Rate Unduit?** - **Ease of Use:** 9.7/10 (Category avg: 8.9/10) - **Quality of Support:** 9.3/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.1/10) - **Asset Policy Management:** 9.4/10 (Category avg: 8.2/10) **Who Is the Company Behind Unduit?** - **Seller:** [Unduit](https://www.g2.com/sellers/unduit) - **Year Founded:** 2011 - **HQ Location:** Lisle, US - **Twitter:** @unduitllc (604 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/unduitwireless (45 employees on LinkedIn®) - **Ownership:** Unduit LLC **Who Uses This Product?** - **Company Size:** 110% Enterprise, 80% Small-Business #### What Are Unduit's Pros and Cons? **Pros:** - Ease of Use (9 reviews) - Automation (7 reviews) - Asset Management (5 reviews) - Product Quality (5 reviews) - Data Management (4 reviews) **Cons:** - Learning Curve (3 reviews) - UX Improvement (2 reviews) - Dashboard Issues (1 reviews) - Difficult Learning (1 reviews) - Inadequate Reporting (1 reviews) ### What Do G2 Reviewers Say About Unduit? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** provided by Unduit, enabling efficient management of IT devices with minimal training. - Users appreciate the **automation** in Unduit, simplifying IT asset management and enhancing visibility across multiple sites. - Users value the **clear actionable insights** from Unduit, enhancing efficiency in managing their asset fleet effectively. - Users appreciate the **excellent product quality** of Unduit, noting its simplicity and effective asset management features. - Users value the **intuitive data management** of Unduit, facilitating easy onboarding and streamlined device lifecycle processes. **Cons:** - Users face a **learning curve** that can hinder initial use, though training helps facilitate quicker understanding. - Users find the **reporting dashboard confusing** and wish for a more user-friendly layout and improved functionality. - Users feel the **reporting dashboard can be improved** , preferring better presentation and customization options for data exports. - Users find that the **difficult learning curve** can be challenging for new staff, though training helps alleviate this issue. - Users feel that the **inadequate reporting** and confusing layout of Unduit hinder their overall experience. #### What Are Recent G2 Reviews of Unduit? **"[Smarter asset decisions with clear insights and smooth onboarding](https://www.g2.com/survey_responses/unduit-review-12208403)"** **Rating:** 5.0/5.0 stars *— Andre L.* [Read full review](https://www.g2.com/survey_responses/unduit-review-12208403) --- **"[A Practical Solution That Brought Structure and Confidence To our IT Operations](https://www.g2.com/survey_responses/unduit-review-12088183)"** **Rating:** 5.0/5.0 stars *— Omar A.* [Read full review](https://www.g2.com/survey_responses/unduit-review-12088183) --- ### 18. [Invgate Asset Management](https://www.g2.com/products/invgate-asset-management/reviews) InvGate Asset Management supports lifecycle management of physical, virtual, and cloud assets through a unified platform. IT and Operations teams can manage hardware, cloud infrastructure, contracts, and software from a single interface. With a focus on advanced automation, AI features are available across all plans. Features include asset tracking, device health monitoring, and automation to reduce manual tasks. InvGate Asset Management integrates with service management platforms including InvGate Service Management and ServiceNow. **Average Rating:** 4.7/5.0 **Total Reviews:** 10 **How Do G2 Users Rate Invgate Asset Management?** - **Ease of Use:** 9.3/10 (Category avg: 8.9/10) - **Quality of Support:** 9.1/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.1/10) - **Asset Policy Management:** 8.1/10 (Category avg: 8.2/10) **Who Is the Company Behind Invgate Asset Management?** - **Seller:** [InvGate](https://www.g2.com/sellers/invgate-de02a2f9-af6c-4e8a-ac11-55751d51b37c) - **Year Founded:** 2008 - **HQ Location:** Buenos Aires, Argentina, AR - **Twitter:** @InvGate (1,121 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/679915/ (264 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services - **Company Size:** 82% Small-Business, 18% Enterprise #### What Are Recent G2 Reviews of Invgate Asset Management? **"[It is an excellent tool and a great corporate solution.](https://www.g2.com/survey_responses/invgate-asset-management-review-10953335)"** **Rating:** 4.0/5.0 stars *— rodolfo javier M.* [Read full review](https://www.g2.com/survey_responses/invgate-asset-management-review-10953335) --- **"[A Great Asset Management Solution For Business](https://www.g2.com/survey_responses/invgate-asset-management-review-9475125)"** **Rating:** 4.5/5.0 stars *— Franco M.* [Read full review](https://www.g2.com/survey_responses/invgate-asset-management-review-9475125) --- ### 19. [ZenAdmin](https://www.g2.com/products/zenadmin/reviews) Manual administrative work slows business growth, and we’re here to change that. Our mission is to equip smart people with technology that helps them eliminate the administrative hassles of running a company. We believe that people should focus on strategic initiatives and software should manage the rest. Founded in 2022 by Yoan Kamalski, Pauline Wetzer, and Aditya Anand, ever since we’ve been dedicated to delivering solutions that help startups, SMBs, and tech-receptive companies accelerate their growth by putting administrative tasks on autopilot. With ZenAdmin, you can easily manage your devices, people, apps, and workflows on a single platform – eliminating hours of manual workload. ZenAdmin is a IT solutions provider offering Asset Procurement, Device Lifecycle Management, Global IT Helpdesk, & an innovative SaaS platform. Serving 150+ countries, we simplify IT operations for organizations worldwide. • 𝗔𝘀𝘀𝗲𝘁 & 𝗦𝗼𝗳𝘁𝘄𝗮𝗿𝗲 𝗣𝗿𝗼𝗰𝘂𝗿𝗲𝗺𝗲𝗻𝘁: Enable seamless global IT hardware & device sourcing in 150+ countries • 𝗗𝗲𝘃𝗶𝗰𝗲 𝗟𝗶𝗳𝗲𝗰𝘆𝗰𝗹𝗲 & 𝗜𝗻𝘃𝗲𝗻𝘁𝗼𝗿𝘆 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁: Manage devices from acquisition to retirement with ease while gaining real-time visibility and control over your organization’s IT assets • 𝗚𝗹𝗼𝗯𝗮𝗹 𝗜𝗧 𝗛𝗲𝗹𝗽𝗱𝗲𝘀𝗸: Deliver 24/7 IT support to ensure uninterrupted business operations • 𝗦𝗮𝗮𝗦 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁: Optimize subscriptions & monitor software usage effortlessly • 𝗪𝗼𝗿𝗸𝗳𝗹𝗼𝘄 𝗔𝘂𝘁𝗼𝗺𝗮𝘁𝗶𝗼𝗻: Automate IT, including onboarding and offboarding, to save time • 𝗠𝗼𝗯𝗶𝗹𝗲 𝗗𝗲𝘃𝗶𝗰𝗲 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 (𝗠𝗗𝗠): Secure & manage devices fleet to ensure compliance & productivity through MDM integration **Average Rating:** 4.7/5.0 **Total Reviews:** 10 **How Do G2 Users Rate ZenAdmin?** - **Ease of Use:** 9.4/10 (Category avg: 8.9/10) - **Quality of Support:** 9.3/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.1/10) - **Asset Policy Management:** 8.9/10 (Category avg: 8.2/10) **Who Is the Company Behind ZenAdmin?** - **Seller:** [ZenAdmin](https://www.g2.com/sellers/zenadmin) - **Year Founded:** 2022 - **HQ Location:** Singapore, SG - **Twitter:** @zap_ai (35 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/zenadmin-ai (40 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 50% Mid-Market, 50% Small-Business #### What Are ZenAdmin's Pros and Cons? **Pros:** - Customer Support (5 reviews) - Deployment Ease (5 reviews) - Helpful (5 reviews) - Automation (4 reviews) - Comprehensive Features (4 reviews) **Cons:** - Automation Issues (1 reviews) - Delay Issues (1 reviews) - Expensive (1 reviews) - Implementation Issues (1 reviews) - Inadequate Reporting (1 reviews) ### What Do G2 Reviewers Say About ZenAdmin? *AI-generated summary from verified user reviews* **Pros:** - Users value the **exceptional customer support** from ZenAdmin, highlighting their quick response and helpful attitude. - Users value the **deployment ease** of ZenAdmin, simplifying IT management for distributed teams and reducing costs significantly. - Users value the **excellent support** from ZenAdmin, noting its responsiveness and readiness to assist at all times. - Users value the **automation capabilities** of ZenAdmin, enhancing efficiency and streamlining IT support processes. - Users value the **comprehensive features** of ZenAdmin, enhancing IT management and support for seamless operations. **Cons:** - Users note that the **setup process is manually intensive** , suggesting a need for more automation for efficiency. - Users experience **delay issues** when requesting quotes, impacting the availability of essential equipment from ZenAdmin. - Users feel the **pricing of ZenAdmin is expensive** and seek better integration with platforms like Slack. - Users note the **lengthy setup process** requiring manual steps, suggesting a need for future automation improvements. - Users express a desire for improved **reporting capabilities** within ZenAdmin, as it currently limits user experience. #### What Are Recent G2 Reviews of ZenAdmin? **"[Efficient HR-IT Integration with Some Compliance Hiccups](https://www.g2.com/survey_responses/zenadmin-review-13083897)"** **Rating:** 4.0/5.0 stars *— Goshen G.* [Read full review](https://www.g2.com/survey_responses/zenadmin-review-13083897) --- **"[Outstanding Partner for ISO 27001 Certification & Remote IT Operations](https://www.g2.com/survey_responses/zenadmin-review-10916540)"** **Rating:** 5.0/5.0 stars *— Thorsten N.* [Read full review](https://www.g2.com/survey_responses/zenadmin-review-10916540) --- ### 20. [brightfin](https://www.g2.com/products/brightfin/reviews) brightfin is a revolutionary, subscription-based software provider of IT Expense Management and IT Finance Management (ITFM) solutions offered natively through ServiceNow or as a SaaS platform. brightfin helps companies manage IT assets and expenses related to mobile, telecom (fixed / voice & data), and cloud. In addition, brightfin enhances efficiency through automated workflows and industry-leading services such as UEM, lifecycle management, bill pay, procurement, and delivery. Partnering with enterprises and government agencies globally, brightfin provides cost savings, efficiencies, and deep insights into mobile, telecom (fixed), and cloud expenses. The company has earned a spot on the Inc. 5,000 fastest-growing companies for the last two years and was the highest-recognized technology expense management company. **Average Rating:** 4.4/5.0 **Total Reviews:** 16 **How Do G2 Users Rate brightfin?** - **Ease of Use:** 8.3/10 (Category avg: 8.9/10) - **Quality of Support:** 8.3/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.1/10) - **Asset Policy Management:** 6.7/10 (Category avg: 8.2/10) **Who Is the Company Behind brightfin?** - **Seller:** [brightfin](https://www.g2.com/sellers/brightfin) - **HQ Location:** Centennial, US - **LinkedIn® Page:** https://www.linkedin.com/company/brightfin-software/ (167 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Construction - **Company Size:** 50% Enterprise, 50% Mid-Market #### What Are Recent G2 Reviews of brightfin? **"[Mobile Solutions to Brightfin](https://www.g2.com/survey_responses/brightfin-review-4838368)"** **Rating:** 5.0/5.0 stars *— Verified User in Construction* [Read full review](https://www.g2.com/survey_responses/brightfin-review-4838368) --- **"[The most amicable, kind, amazing reps you'll ever meet.](https://www.g2.com/survey_responses/brightfin-review-4985607)"** **Rating:** 5.0/5.0 stars *— Katherine V.* [Read full review](https://www.g2.com/survey_responses/brightfin-review-4985607) --- #### What Are G2 Users Discussing About brightfin? - [What is brightfin used for?](https://www.g2.com/discussions/what-is-brightfin-used-for) ### 21. [RF Code](https://www.g2.com/products/rf-code/reviews) Since 1997, RF Code has been developing wireless monitoring and asset tracking solutions for data center environmental monitoring, server room environmental monitoring, power monitoring, and real-time asset tracking (with active RFID technology that can help eliminate manual audits and record-keeping efforts). With over 2.9 million sensors purchased, RF Code is trusted and proven to work and scale where other solutions can’t. Customers and partners love the comprehensive and cost-competitive range of convenient wireless sensors. The list of available wireless sensors includes: - Temperature & Humidity - Fluid Detection - Door Open/Close - Differential Air Pressure - Rack PDU Power - AC Voltage - Real-Time Asset Tracking - Thermal Imaging and more... RF Code offers a complete wireless monitoring solution that includes wireless sensors, wireless readers that can monitor up to 1,400 sensors simultaneously, sensor-enabled software, and a convenient single point of data integration to common systems like DCIM, BMS, ITSM, and more. Data integration supports many standard protocols, including Rest API, Modbus, BACnet, and SNMP. Why Customers Choose RF Code: Customers choose wireless sensors from RF Code because they are a way more convenient and scalable way to monitor data center environments, power, and asset location at a price that is extremely competitive. RF Code outperforms the competition with: - 100% wireless - Large range of wireless sensors: Temperature, humidity, fluid detection, door sensor, power monitoring, differential air pressure sensor, real-time asset tracking - Highest density: Up to 1,400 sensors monitored simultaneously per reader - Cost competitive: Competitive sensor prices, high sensor density per reader - Most convenient data integration: Single point of integration for data access - No vendor lock-in to PDU or other products - Proven in the largest data centers: Over 2.9 million sensors purchased, with individual customers having over 130,000 total wireless sensors in use **Average Rating:** 4.4/5.0 **Total Reviews:** 10 **How Do G2 Users Rate RF Code?** - **Ease of Use:** 8.9/10 (Category avg: 8.9/10) - **Quality of Support:** 9.8/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.1/10) - **Asset Policy Management:** 8.3/10 (Category avg: 8.2/10) **Who Is the Company Behind RF Code?** - **Seller:** [RF Code](https://www.g2.com/sellers/rf-code) - **Year Founded:** 1997 - **HQ Location:** Austin, TX - **Twitter:** @RF_Code (1,554 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/37950 (76 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 50% Enterprise, 40% Mid-Market #### What Are Recent G2 Reviews of RF Code? **"[Easy to use and deploy Environmental Monitoring](https://www.g2.com/survey_responses/rf-code-review-8100608)"** **Rating:** 4.5/5.0 stars *— Verified User in Information Technology and Services* [Read full review](https://www.g2.com/survey_responses/rf-code-review-8100608) --- **"[Exceptional Performance and Versatility: Our Experience with RF Code](https://www.g2.com/survey_responses/rf-code-review-8088022)"** **Rating:** 5.0/5.0 stars *— Charlie Louis D.* [Read full review](https://www.g2.com/survey_responses/rf-code-review-8088022) --- #### What Are G2 Users Discussing About RF Code? - [What is RFCode Asset Management used for?](https://www.g2.com/discussions/what-is-rfcode-asset-management-used-for) ### 22. [Data Platform](https://www.g2.com/products/data-platform/reviews) Poor CMDB data quality leads to poor decisions. When the information you have about your hardware and software is inconsistent, incomplete, inaccurate, sprawling and outdated, stakeholders across the organization will have different views of the technology landscape they have to manage, protect and audit -- organizational efficiency and performance suffer. This is where Flexera’s Data Platform delivers. It combines the power of our technology and our unique content team to aggregate and reconcile data from multiple sources, including discovery solutions, client management solutions and procurement systems. It maps raw data from various sources to a common identity using Technopedia® – the most trusted and comprehensive hardware and software asset information source. It further enriches this normalized data with additional market intelligence—elusive information only available after scouring the internet to find end-of-life information and dates, Windows 10 compatibility checks, software vulnerabilities and detailed hardware specifications not captured by any discovery tools. You’re provided clean, accurate and complete data for your enterprise architecture and technology initiatives **Average Rating:** 4.1/5.0 **Total Reviews:** 7 **How Do G2 Users Rate Data Platform?** - **Ease of Use:** 8.6/10 (Category avg: 8.9/10) - **Quality of Support:** 7.6/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.1/10) - **Asset Policy Management:** 7.9/10 (Category avg: 8.2/10) **Who Is the Company Behind Data Platform?** - **Seller:** [Flexera](https://www.g2.com/sellers/flexera) - **Year Founded:** 2008 - **HQ Location:** Itasca, IL - **Twitter:** @flexera (4,737 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/574962/ (2,072 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 92% Enterprise, 8% Mid-Market #### What Are Data Platform's Pros and Cons? **Pros:** - Communication (1 reviews) - Data Management (1 reviews) - Positive Experience (1 reviews) - Product Quality (1 reviews) - Reliability (1 reviews) ### What Do G2 Reviewers Say About Data Platform? *AI-generated summary from verified user reviews* **Pros:** - Users value how it enhances **communication and collaboration** by turning complex data into clear, reliable insights for all. - Users value how the platform **streamlines and normalizes complex data** , enhancing clarity and collaboration across teams. - Users value the **streamlined and normalized data** from the Data Platform, enhancing collaboration and strategic decision-making. - Users value the **streamlined and normalized data** from the Data Platform, enhancing clarity and collaborative decision-making. - Users value the **reliable insights** provided by the Data Platform, fostering collaboration and informed decision-making through accurate data. #### What Are Recent G2 Reviews of Data Platform? **"[Data Platform Intelligence and Insights](https://www.g2.com/survey_responses/data-platform-review-3662442)"** **Rating:** 4.5/5.0 stars *— Daniel W.* [Read full review](https://www.g2.com/survey_responses/data-platform-review-3662442) --- **"[Transforming CMDB Data Quality into Reliable Insights](https://www.g2.com/survey_responses/data-platform-review-11573917)"** **Rating:** 5.0/5.0 stars *— Vladimirs P.* [Read full review](https://www.g2.com/survey_responses/data-platform-review-11573917) --- ### 23. [Electric](https://www.g2.com/products/electric-ai-electric/reviews) The Electric IT Hub simplifies IT and security for small and medium sized businesses (SMBs). Electric’s all-in-one platform empowers SMBs to remotely manage employees’ devices, implement robust security measures, and automate workflows such as application access, employee onboarding and offboarding, device procurement and warehousing, and more. Electric’s IT platform helps you drive productivity, secure your business, and reduce costs while enhancing the employee experience. Let's discuss your IT and security needs! **Average Rating:** 4.8/5.0 **Total Reviews:** 7 **How Do G2 Users Rate Electric?** - **Ease of Use:** 9.7/10 (Category avg: 8.9/10) - **Quality of Support:** 10.0/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10) - **Asset Policy Management:** 7.1/10 (Category avg: 8.2/10) **Who Is the Company Behind Electric?** - **Seller:** [Electric AI](https://www.g2.com/sellers/electric-ai) - **Company Website:** https://www.electric.ai - **Year Founded:** 2016 - **HQ Location:** New York, NY - **Twitter:** @Electric_AI (1,557 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/15212511/ (432 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 86% Small-Business, 14% Mid-Market #### What Are Electric's Pros and Cons? **Pros:** - Ease of Use (4 reviews) - Customer Support (3 reviews) - Easy Setup (3 reviews) - Intuitive (3 reviews) - Reliability (3 reviews) **Cons:** - Difficulty (1 reviews) - Limited Customization (1 reviews) - Software Bugs (1 reviews) - Technical Issues (1 reviews) - Update Issues (1 reviews) ### What Do G2 Reviewers Say About Electric? *AI-generated summary from verified user reviews* **Pros:** - Users value the **intuitive and user-friendly interface** of Electric, making IT management effortless and efficient. - Users value the **exceptional customer support** from Electric, highlighting their quick response and proactive problem-solving approach. - Users find the **easy setup** of Electric IT Hub enables a smooth onboarding experience with minimal effort. - Users praise the **intuitive interface** of Electric IT Hub, making IT management seamless and user-friendly. - Users appreciate the **reliability** of Electric IT Hub, confidently trusting it to support their evolving business needs. **Cons:** - Users find the **terminology confusing** , which complicates their understanding and usage of the Electric product. - Users note the **limited customization** options in Electric, which can restrict personalization for different needs. - Users report experiencing some **software bugs** initially, but the issues are being promptly addressed by Electric. - Users experienced some **technical issues** initially, but the company promptly resolved them with updates and improvements. - Users have faced **update issues** initially, but Electric has resolved them and continues to improve the platform. #### What Are Recent G2 Reviews of Electric? **"[Smooth, Hassle-Free IT Support from Onboarding to Offboarding](https://www.g2.com/survey_responses/electric-review-11510291)"** **Rating:** 5.0/5.0 stars *— Kevin M.* [Read full review](https://www.g2.com/survey_responses/electric-review-11510291) --- **"[Streamlined Device Management with Electric](https://www.g2.com/survey_responses/electric-review-12628333)"** **Rating:** 5.0/5.0 stars *— Sonja Z.* [Read full review](https://www.g2.com/survey_responses/electric-review-12628333) --- ### 24. [Eracent](https://www.g2.com/products/eracent/reviews) Eracent provides comprehensive IT Asset Management (ITAM) and Software Asset Management (SAM) solutions that enable enterprises to govern and manage the full lifecycle of all of their IT assets, software licenses and subscriptions. IT Management Center™ (ITMC) clients gain full visibility into their complete environment, and they benefit from cost optimization, reduced publisher audit risk, streamlined and automated processes, and minimized endpoint and network security threats. ITMC Discovery and IT-Pedia® provide a continuously updated, normalized asset and license baseline. The publisher-specific Continuous License Reconciliation™ (CLR) modules enable license position reporting and proactive management around any licensing model. This includes Oracle GLAS-verified detection and reporting for Oracle Database, Java SE and Fusion Middleware, as well as SAP/SAP Engines, IBM subcapacity licensing, and many more. The Eracent SBOM Manager provides management and analysis to identify and mitigate vulnerabilities, expose potential license risk, and support obsolesence management. Eracent's CyberSecurity Management Suite (CSMS) helps organizations successfully implement and maintain an effective NIST CSF 2.0-based cybersecurity program. available in on-premise, subscription and hosted options. Eracent's solutions are available in hosted or on-premise versions. **Average Rating:** 4.4/5.0 **Total Reviews:** 10 **How Do G2 Users Rate Eracent?** - **Ease of Use:** 8.9/10 (Category avg: 8.9/10) - **Quality of Support:** 9.2/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10) **Who Is the Company Behind Eracent?** - **Seller:** [Eracent](https://www.g2.com/sellers/eracent) - **Year Founded:** 2000 - **HQ Location:** Riegelsville, Pennsylvania - **Twitter:** @eracent (141 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/15155 (70 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 60% Enterprise, 20% Small-Business #### What Are Recent G2 Reviews of Eracent? **"[Exceptional Suite of Tools](https://www.g2.com/survey_responses/eracent-review-4935388)"** **Rating:** 4.5/5.0 stars *— Chuck M.* [Read full review](https://www.g2.com/survey_responses/eracent-review-4935388) --- **"[Reducing costs considerably](https://www.g2.com/survey_responses/eracent-review-8682146)"** **Rating:** 4.5/5.0 stars *— Max L.* [Read full review](https://www.g2.com/survey_responses/eracent-review-8682146) --- #### What Are G2 Users Discussing About Eracent? - [What does Eracent do?](https://www.g2.com/discussions/what-does-eracent-do) - [What is ITMC discovery agent?](https://www.g2.com/discussions/what-is-itmc-discovery-agent) - [What is Eracent epa service?](https://www.g2.com/discussions/what-is-eracent-epa-service) - [What is Eracent agent?](https://www.g2.com/discussions/what-is-eracent-agent) ### 25. [Remote Retrieval](https://www.g2.com/products/remote-retrieval/reviews) Remote Retrieval offers Platform as a Service (PaaS) solution for the logistics and real-time tracking of IT equipment retrieval from remote employees. We believe that integrating our services with your platform could offer significant value to your customers that require remote retrieval of IT equipment for their remote employees. **Average Rating:** 4.6/5.0 **Total Reviews:** 7 **How Do G2 Users Rate Remote Retrieval?** - **Ease of Use:** 9.7/10 (Category avg: 8.9/10) - **Quality of Support:** 10.0/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10) - **Asset Policy Management:** 0.0/10 (Category avg: 8.2/10) **Who Is the Company Behind Remote Retrieval?** - **Seller:** [Remote Retrieval](https://www.g2.com/sellers/remote-retrieval) - **Year Founded:** 2022 - **HQ Location:** Trenton, US - **LinkedIn® Page:** https://www.linkedin.com/company/remote-retrieval/ (3 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 43% Small-Business, 29% Mid-Market #### What Are Remote Retrieval's Pros and Cons? **Pros:** - Ease of Use (2 reviews) - Alerts (1 reviews) - Asset Management (1 reviews) - Product Quality (1 reviews) - Setup Ease (1 reviews) ### What Do G2 Reviewers Say About Remote Retrieval? *AI-generated summary from verified user reviews* **Pros:** - Users find the **ease of use** of Remote Retrieval essential for efficient asset recovery and management. - Users appreciate the **quick and easy alerts** from Remote Retrieval, allowing for a seamless device return experience. - Users appreciate the **ease of use** of Remote Retrieval for efficiently managing asset recovery and ensuring reliability. - Users commend the **high product quality** of Remote Retrieval, highlighting its reliability and easy-to-use features. - Users appreciate the **quick and straightforward setup** of Remote Retrieval, allowing efficient asset recovery management without delays. #### What Are Recent G2 Reviews of Remote Retrieval? **"[Effortless Asset Recovery with Remote Retrieval](https://www.g2.com/survey_responses/remote-retrieval-review-11936839)"** **Rating:** 5.0/5.0 stars *— Carson S.* [Read full review](https://www.g2.com/survey_responses/remote-retrieval-review-11936839) --- **"[Review of Remote Retrieval Laptop Recovery Service](https://www.g2.com/survey_responses/remote-retrieval-review-10873087)"** **Rating:** 5.0/5.0 stars *— Phil R.* [Read full review](https://www.g2.com/survey_responses/remote-retrieval-review-10873087) --- ## What Is IT Asset Management Software? [IT Management Software](https://www.g2.com/categories/it-management) ## What Software Categories Are Similar to IT Asset Management Software? - [Help Desk Software](https://www.g2.com/categories/help-desk) - [Service Desk Software](https://www.g2.com/categories/service-desk) - [Enterprise IT Management Software](https://www.g2.com/categories/enterprise-it-management) - [Endpoint Management Software](https://www.g2.com/categories/endpoint-management) - [Software Asset Management (SAM) Tools](https://www.g2.com/categories/software-asset-management-tools) - [Patch Management Software](https://www.g2.com/categories/patch-management) - [IT Service Management Tools](https://www.g2.com/categories/it-service-management-itsm-tools)