# Best Integrated Revenue and Customer Management (IRCM) for CSPs Software - Page 4

## How Many Integrated Revenue and Customer Management (IRCM) for CSPs Software Products Does G2 Track?

**Total Products under this Category:** 75

### Category Stats (Aug 2026)

- **Average Rating:** 4.33/5 The average rating of products in this category, based on all submitted ratings

_Last updated: August 05, 2026_

## How Does G2 Rank Integrated Revenue and Customer Management (IRCM) for CSPs Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 0+ Authentic Reviews
- 75+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

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### Kiflo

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### [Evrchat Professional Services](https://www.g2.com/products/evrchat-professional-services/reviews)

Evrchat Professional Services offers Managed Service Providers (MSPs) a unified, AI-powered platform designed to accelerate growth, enhance customer retention, and improve operational efficiency. This service facilitates the seamless deployment, customization, and integration of Evrchat within AWS environments, ensuring secure, scalable, and automated workflows that reduce operational friction and boost client engagement. Key Features and Functionality: - AWS Integration: Expert guidance on integrating Evrchat with AWS-hosted serverless container-based applications and services, including ECS, ECR, SQS, and SNS. - Automation of Support Workflows: Streamlining customer support and ticketing processes through automation, reducing manual intervention and enhancing response times. - AI-Driven CRM Insights: Enhancing CRM and sales pipeline visibility by leveraging AI-driven insights, enabling data-informed decision-making. - Tailored AWS Infrastructure Support: Achieving faster time-to-value from Evrchat through customized AWS infrastructure and support, aligning with AWS-native services and best practices. Primary Value and Solutions Provided: Evrchat Professional Services empowers MSPs to transform their service delivery models by aligning sales and support functions within a single, powerful AI-driven platform. This alignment leads to increased productivity and efficiency, allowing MSPs to focus on growth and client satisfaction. By automating workflows and integrating seamlessly with AWS services, Evrchat reduces operational friction, enhances client engagement, and drives long-term business outcomes.

#### Who Is the Company Behind Evrchat Professional Services?

- **Seller:** [Evrchat](https://www.g2.com/sellers/evrchat)
- **Year Founded:** 2022
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=317a373b130abed6d480183651a5698c39f738ee4e4beb446a765a51296751a7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fevrchat&secure%5Burl_type%5D=linkedin_company_website)  
3 employees on LinkedIn®

### [EZ BILL ASP](https://www.g2.com/products/ez-bill-asp/reviews)

EZBILL CLOUD offers you all the features and functions of an in-house system without the cost and headaches of hardware, software, and additional personnel.

#### Who Is the Company Behind EZ BILL ASP?

- **Seller:** [EZ COM Technologies](https://www.g2.com/sellers/ez-com-technologies)
- **Year Founded:** 2003
- **HQ Location:** West Palm Beach, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8125efee62d6c2bf62c9957b9dbd4a68e64395b311b0a4549efe22dcd3949b98&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fez-com-technologies-inc.&secure%5Burl_type%5D=linkedin_company_website)  
7 employees on LinkedIn®

### [iBill.io](https://www.g2.com/products/ibill-io/reviews)

ibill.io is billing software for online service providers.

#### Who Is the Company Behind iBill.io?

- **Seller:** [iBill.io](https://www.g2.com/sellers/ibill-io)
- **Year Founded:** 2016
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3337e3f4826b91cf7a7db817c3d40b407f51f479797b719d5b1c064cc573812b&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fibill.io&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

### [IconRadius](https://www.g2.com/products/iconradius/reviews)

IconRadius is a cloud-based ISP billing and customer management platform built specifically for Internet Service Providers (ISPs), WISPs, and telecom operators. Designed to automate and streamline daily operations, IconRadius simplifies everything from subscriber onboarding to revenue tracking. With IconRadius, ISPs can manage both prepaid and postpaid billing with GST-compliant invoicing, flexible billing cycles, and automatic renewal notifications. The system integrates seamlessly with major payment gateways, enabling fast and secure online payments for customers. What sets IconRadius apart is its built-in CRM and support ticketing, helping ISPs deliver responsive customer service and reduce churn. Field engineers can use the mobile app to manage on-site tasks, track network issues, and update service statuses in real time. The platform also offers robust network monitoring features, allowing providers to detect outages, bandwidth throttling, or service interruptions before they impact users. With tools for bandwidth control, IP pool management, and session tracking, ISPs can gain full visibility and control over their network. Real-time analytics and reports give operators insights into revenue, subscriber behavior, and technical performance—empowering data-driven decisions. Key Features: Automated billing for prepaid/postpaid plans GST-compliant invoicing Integrated payment gateways Network monitoring and bandwidth control Support ticketing system Mobile app for field engineers Real-time analytics and reporting Subscriber management and CRM Customizable plans, packages, and user roles Seamless third-party integrations via APIs Whether you're a growing ISP or a large-scale telecom operator, IconRadius helps reduce manual workload, improve customer experience, and scale your operations effortlessly.

#### Who Is the Company Behind IconRadius?

- **Seller:** [IconWave Technologies](https://www.g2.com/sellers/iconwave-technologies)
- **Year Founded:** 2015
- **HQ Location:** Hyderabad, IN
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=db3a4d4ccdeee605e1948d52026fed750664080cbc608f4bcadb4ab968908c34&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ficonwavetech&secure%5Burl_type%5D=linkedin_company_website)  
41 employees on LinkedIn®

### [Invigorate](https://www.g2.com/products/invigorate/reviews)

Invigorate provides solutions which simplify and automate the complex tasks surrounding rating and charging in a collaborative, multi-partner and multi-price service provider environment. Invigorate enables telecom service providers to quickly package, promote and discount services based upon a customer’s unique preferences, while simultaneously encouraging the use of additional revenue-generating applications.

#### Who Is the Company Behind Invigorate?

- **Seller:** [Skyvera](https://www.g2.com/sellers/skyvera)
- **Twitter:** @Skyvera\_\_  
1,187 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=82fbe25f37f90fddb292854cb081aae2339576f0d74b08d28b83b40135ed2e0d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fzephyrtel%2F&secure%5Burl_type%5D=linkedin_company_website)  
119 employees on LinkedIn®

### [ISPBox](https://www.g2.com/products/ispbox/reviews)

ISPBox is the ultimate management platform for Internet Service Providers. From automated billing and client portals to client integration and speed package management - everything is handled in one place. Simplify your daily operations, focus on growth, and let ISPBox handle the technical side.

#### Who Is the Company Behind ISPBox?

- **Seller:** [Nielogiczny](https://www.g2.com/sellers/nielogiczny)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Leap Billing](https://www.g2.com/products/leap-billing/reviews)

Prepaid and post-paid Billing, partner management, policy control, convergent charging & so much more

#### Who Is the Company Behind Leap Billing?

- **Seller:** [FTS](https://www.g2.com/sellers/fts)
- **Year Founded:** 1997
- **HQ Location:** Or Yehuda, IL
- **Twitter:** @FTS\_Billing  
526 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a31e0755b47c5a64ed2a37e1cd06842a5d5ab3d380f1d468f683183648fe60dd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F9009&secure%5Burl_type%5D=linkedin_company_website)  
755 employees on LinkedIn®

### [Leap Policy Control](https://www.g2.com/products/leap-policy-control/reviews)

Pre-integrated Policy Control and Charging System

#### Who Is the Company Behind Leap Policy Control?

- **Seller:** [FTS](https://www.g2.com/sellers/fts)
- **Year Founded:** 1997
- **HQ Location:** Or Yehuda, IL
- **Twitter:** @FTS\_Billing  
526 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a31e0755b47c5a64ed2a37e1cd06842a5d5ab3d380f1d468f683183648fe60dd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F9009&secure%5Burl_type%5D=linkedin_company_website)  
755 employees on LinkedIn®

### [MATRIXX Digital Commerce](https://www.g2.com/products/matrixx-digital-commerce/reviews)

MATRIXX Digital Commerce Rapid design of digital service propositions, on-demand customer engagement, agile delivery of traditional and digital services, flexible real-time service charging and monetization.

#### Who Is the Company Behind MATRIXX Digital Commerce?

- **Seller:** [MATRIXX Software](https://www.g2.com/sellers/matrixx-software)
- **Year Founded:** 2009
- **HQ Location:** Foster City, US
- **Twitter:** @MATRIXX\_SW  
949 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f8ffa662c73d5dabb2b63f5d2e484a3fce01541825dc44916ea6dd5897485003&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F586602&secure%5Burl_type%5D=linkedin_company_website)  
278 employees on LinkedIn®

### [MINDbill](https://www.g2.com/products/mindbill/reviews)

MINDBill Essentials is an end-to-end, ready for deployment billing and customer care solution for mobile telecommunication service providers. It is seamlessly pre-integrated with most of the leading market vendors and allows service providers to offer convergent service for 3G wireless networks, wireline, broadband and LTE networks. The system supports prepaid and postpaid payment methods and targets residential and business customers.

#### Who Is the Company Behind MINDbill?

- **Seller:** [Mind CTI](https://www.g2.com/sellers/mind-cti)
- **Year Founded:** 1995
- **HQ Location:** Fairfax, US
- **Twitter:** @mindcti  
156 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=225968f29fe8e328188c68edacb992c5b2cacd99572aa523861c3839e65f1c37&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmind-cti&secure%5Burl_type%5D=linkedin_company_website)  
145 employees on LinkedIn®
- **Ownership:** NASDAQ: MNDO

### [MobiLytix Suite](https://www.g2.com/products/mobilytix-suite/reviews)

The MobiLytix Suite is a big data-driven mobile analytics solution that generates actionable customer insights. It aggregates subscriber usage data across multiple touch points, enabling deeper and superior customer experience while improving revenue growth of telecom operators. The offering is a comprehensive business proposition addressing the business needs of service providers. Its backbone is an analytical engine aimed at understanding the various events across a customer's life-cycle and helps develop strategies to maximize a customer's lifetime value.

#### Who Is the Company Behind MobiLytix Suite?

- **Seller:** [Mahindra Comviva](https://www.g2.com/sellers/mahindra-comviva)
- **HQ Location:** Gurgaon, IN
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=52cb96d4c929555881755724f3d254e4828c11f56ec54f9a7b0257ef3c155593&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2964159&secure%5Burl_type%5D=linkedin_company_website)  
3,265 employees on LinkedIn®

### [OneBill VoIP Billing Solution](https://www.g2.com/products/onebill-voip-billing-solution/reviews)

OneBill VoIP Billing Solution is an end-to-end billing & revenue management software for VoIP providers, hosted PBX, cloud PBX, conferencing, messaging, and other communications-enabled business processes. OneBill helps UCaaS providers with all billing, invoicing, automated workflows, usage-rating, order orchestration, and taxation needs.

#### Who Is the Company Behind OneBill VoIP Billing Solution?

- **Seller:** [OneBill Software](https://www.g2.com/sellers/onebill-software)
- **Year Founded:** 2009
- **HQ Location:** Santa Clara, California
- **Twitter:** @onebillsoftware  
1,172 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=47df1601d4467631e48b06bc1128f2a934ec3b2d6f53ea91cb640c016593edef&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fonebill-inc&secure%5Burl_type%5D=linkedin_company_website)  
159 employees on LinkedIn®

### [Openet Evolved Charging](https://www.g2.com/products/openet-evolved-charging/reviews)

Openet Evolved Charging is a convergent charging solution designed to meet the demanding requirements for operators migrating to Evolved Packet Core (EPC), LTE & IMS Charging architectures

#### Who Is the Company Behind Openet Evolved Charging?

- **Seller:** [Openet](https://www.g2.com/sellers/openet)
- **Year Founded:** 1999
- **HQ Location:** Dublin 12, IE
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=fb650b70e11e04065e3afbb0a7502785a1621e38fc9e44021b82f0f5856854fd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F10807&secure%5Burl_type%5D=linkedin_company_website)  
388 employees on LinkedIn®

### [Optius](https://www.g2.com/products/optius/reviews)

Solutions cover: -service assurance - trouble ticket management - help desk - provisioning - inventory - assignment - activation - service order management - network element programming.

#### Who Is the Company Behind Optius?

- **Seller:** [SaskTel International](https://www.g2.com/sellers/sasktel-international)
- **Year Founded:** 1986
- **HQ Location:** Regina, CA
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=55e9e646c45c2415f3a0efee47ae5e3f7d5530b51cd02814f49ebd6799d466f4&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsasktel-international&secure%5Burl_type%5D=linkedin_company_website)  
118 employees on LinkedIn®

### [Optiva Revenue Management Suite](https://www.g2.com/products/optiva-revenue-management-suite/reviews)

Optiva Revenue Management Suite is a pre-integrated solution that goes beyond traditional billing. Available on-premise or in the cloud, quickly deploy real-time billing, charging, and powerful business intelligence, with features that enable rapid rating and pricing, any-play offerings, storefront provisioning, and cross-service promotions, so you can deliver a more advanced and personalized user experience, at the lowest TCO in the industry.

#### Who Is the Company Behind Optiva Revenue Management Suite?

- **Seller:** [Optiva (previously Redknee)](https://www.g2.com/sellers/optiva-previously-redknee)
- **Year Founded:** 1999
- **HQ Location:** Mississauga, CA
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e3540cc8a55a29943c6114389aba987516e59ad01e495d2971846c2b66dc9a83&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Foptivainc&secure%5Burl_type%5D=linkedin_company_website)  
584 employees on LinkedIn®
- **Ownership:** TSX: OPT

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[Browse Integrated Revenue and Customer Management (IRCM) for CSPs Themes](/categories/integrated-revenue-and-customer-management-ircm-for-csps/themes)

 ![Neya Kumaresan](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neya Kumaresan")
NK

Researched and written by [Neya Kumaresan](https://research.g2.com/insights/author/neya-kumaresan)

Updated October 3, 2024

Integrated revenue and customer management (IRCM) solutions provides a framework for communication service providers (CSPs) to optimize and better their billing and customer management processes.

To qualify for inclusion in the IRCM for CSPs category, a product must:

- Track and manage customer-facing processes
- Optimize existing customer lifecycle management processes
- Analyze financial and overall business performance
- Target CSPs specifically

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